Boutique Hotel Am Stephansplatz

Hotels
Independent
9.6 (220 reviews)
Stephansplatz 9, Vienna, Vienna, 1010 , Vienna , AT

Facilities

Free breakfast
Meeting rooms
Boat tours nearby
Fitness facilities
Free WiFi
24-hour front desk
Luggage storage
Sauna
Designated smoking area
Concierge service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Excellent breakfast

Categories

Cleanliness
9.26
The hotel is very clean and well-maintained.
Service
10
Friendly, warm, and helpful staff enhance the experience.
Location
9.73
Perfect location for sightseeing and convenience.
Room Quality
9.77
Rooms are clean, comfortable, and well-equipped.
Amenities
9.42
Excellent amenities, including in-room coffee and breakfast options.
Value for Money
9.55
Excellent value given the quality of services provided.
Food and Beverage
9.21
Great breakfast with freshly prepared options.
Overall Experience
9.86
An exceptional experience with no shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 15:50

Property Description

Luxurious Amenities

Indulge in the 24-hour health club, sauna, and complimentary wireless internet. You can also enjoy a delicious meal at Cafe Giacomo Aragall or opt for room service during limited hours.

Convenient Location

Centrally located in Vienna, just steps away from iconic landmarks such as St. Stephen's Cathedral, the hotel offers easy access to must-see attractions like Graben, Hofburg Imperial Palace, and the Spanish Riding School.

Comfort and Style

Relax in one of the individually decorated guestrooms, each equipped with modern conveniences like minibars, espresso makers, and complimentary toiletries. The elegant design and attention to detail ensure a luxurious stay.

Immerse yourself in the heart of Vienna at Boutique Hotel Am Stephansplatz. Book now for an unforgettable experience.

Important information:

  • Only registered guests are allowed in the guestrooms.
  • In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 October to 30 April.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: VIE

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Noise policy

    Noise-free rooms not guaranteed

  • General

    Guests are provided with free hand sanitizer

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

9.6
Based on 220 reviews
Cleanliness: 9.26
Service: 10
Location: 9.73
Room Quality: 9.77
Amenities: 9.42
Value for Money: 9.55
Food and Beverage: 9.21
Overall Experience: 9.86
M
mattf615 Couples
10
Super hotel, in a great location
Pros:

A super hotel, in a great location, they could not have been more helpful and friendly.

2026-02-10 via Tripadvisor
S
sarahsP8006HK Friends getaway
10
Awesome Hotel in Excellent Location
Pros:

Great location! Friendly staff, clean. Beautiful large rooms. Great breakfast. Would stay here again and highly recommend it.

2026-02-06 via Tripadvisor
S
spencerwV933OF Couples
10
A great spot to start your Vienna adventure!
Pros:

What a wonderful base this was for our trip to Vienna! You couldn’t really get more central. The breakfast has been great each morning with a good selection of food. I really like the touch from the staff there with a little happy moment coffee card. The staff have been fantastic they even organised a little birthday gift for the room.

Talking of the rooms they are cozy and perfect for a few days away. We had room 602 that is on the side of the hotel. But with the window open we could see the cathedral. The room was looked after perfectly by house keeping during our stay.

All in all a great stay has been had by us 😊

2026-02-02 via Tripadvisor
E
elenanC6893IC Business
10
Perfect location
Pros:

Perfect location and amazing service. Very spacious, fully equipped, clean rooms. Highly recommended for leisure and business traveling.

2026-02-02 via Tripadvisor
I
I9826TFkenb Couples
10
My Favorite Place To Dream
Pros:

I just received the "My Favorite Place to Dream" postcard which the Hotel provided and which I had the Hotel mail to me (as a courtesy of the Hotel) and I must now leave a review. This is a marvelous hotel! I was on a tour and they booked us into the Hotel Am Stephanplatz and I upgraded to a cathedral-view room on the 6th floor. It was a great room with a great view, and we could hear the bells chime and look over the Stephansplatz Christmas Markets. The Hotel staff, from the front desk, to the restaurant crew and the housekeeping team, were warm, friendly, helpful and prone to go out of their way rather than leave you the least bit short. The location was perfect for anything you could think of in the heart of Vienna's City Center (a UNESCO World Heritage Site). We visited all the local Christmas markets, we had coffee at any number of cafès, ate German, Italian, ramen and cheesecake, visited the Kunsthistoriches Museum, the Imperial Treasure and the Jewish Museum, and saw 2 music performances at St. Peters Church, all within easy walking distance of the hotel. And, the always excellent Vienna subway entrance is just around the corner from the Hotel. But, that does not tell you about the hotel. It is a nicely appointed hotel with a welcoming atmosphere, from candies on the front desk to the shoe shine machine as you exit/enter the lobby. Our room was spacious with a Julius Meinl espresso machine, which I took full advantage of as it was restocked with capsules each day when housekeeping visited to keep our room in the original state of pristine cleanliness. The buffet breakfast was possibly the best we had on during our 15-day tour of Munich, Salzburg, Wachau Valley and Vienna. The crew left a "Guten Morgen" card on our table each morning with a handwritten welcome sentiment, e.g., Thank you for celebrating Christmas with us! This is a no-brainer if you are visiting Vienna's City Center and desire the best boutique hotel accommodations. Cheers!

2026-01-31 via Tripadvisor
J
JordanH455 Solo travel Oviedo, Florida
10
Awesome Vienna Hotel!!!
Pros:

Excellent hotel in every way. Location was perfect, with the famous beautiful view of the St. Stephens Cathedral from the breakfast room. The room was nice, clean, moderns, with all the amenities and lots of storage space/nooks and crannies and spots to put 'my stuff'. The breakfast was excellent with great variety and quality. The staff was very attentive, friendly, and (convenient for me) fluent in English. If I had any complaints they would be very minor and this: the room heating level could not be controlled (it got too hot) and I had to sleep with the window open, with no covers; and the towels were very thin ... so: give the guests a better way to control room temperature and get new towels.

2026-01-30 via Tripadvisor
G
goldbareuropeantrave Couples Denver, Colorado
10
Always Lovely
Pros:

This was our second time at this hotel, and it just gets better and better. The rooms are large and very clean. The beds are perfectly comfortable and the breakfast is lovely.
The location could not be any better and the staff is absolutely wonderful. We had a balcony double room, (701) and it was lovely.

2026-01-30 via Tripadvisor
E
E3465RQleighb Solo travel
10
Charming boutique hotel in the best location in Vienna
Pros:

I love this hotel! The staff are superb and so helpful, and the location can’t be beat. You won’t be disappointed staying here. Book a cathedral view room if available.

2026-01-29 via Tripadvisor
T
Tootyd Family Mason, Texas
10
Outstanding. 10+ stars
Pros:

This boutique hotel was amazing. Staff professional, warm, helpful
The room was fabulous. The breakfast the best I’ve ever had at a hotel. The location perfect
Look no further. This is the best place

2026-01-24 via Tripadvisor
L
lucketts2017 Family Flowery Branch, Georgia
10
Recommend 5 stars
Pros:

Hotel staff amazing , friendly , helpful with great suggestions for food and drinks. The hotel room suite roomy , clean and great visit all around!

2026-01-24 via Tripadvisor
D
danmZ9952JA Couples Chelmsford, Essex, England
10
Wonderful few days at Hotel am Stephenplatz
Pros:

We had a Cathedral Suite on the 2nd floor for 3 nights. Everything was spotlessly clean, comfortable furnishings and a well stocked complimentary mini bar and snacks.
The suite had a separate bedroom and living area and a good sized luxury bathroom with separate large shower.

All the staff were really friendly and welcoming and would do anything for us.

The breakfast buffet was delicious and plentiful and we also had omelettes and eggs which were cooked to order.

The hotel is right on Stephansplatz which was a great location for everything we wanted to do including great bars and restaurants

Overall a wonderful few days at a wonderful hotel.

2026-01-23 via Tripadvisor
S
slovell1965 Couples Newport, South Wales, Wales
10
Believe the reviews - superb place to stay!
Pros:

We have just returned from a long weekend in Vienna to celebrate my wife’s birthday and chose to stay at the Hotel am Stephansplatz. What a wonderful decision.
From the moment we arrived the staff treated us like royalty, a glass of fizz while we checked in and a porter to bring our cases to the room and explain some of the unusual features.
Our room looked like it had just been completed that day, absolutely spotless and unmarked. It felt as though we were the first to use it! We chose a room with a view of the cathedral opposite and it was a great decision, the French doors opened (albeit briefly due to the freezing weather) to provide a superb view of all directions around the square. The heated bathroom floor was very welcome during middle of the night visits.
Security is well considered, the lift needs your room key scanned to summon it and only goes to your floor. A door which is locked at night and again requires your room key to open stops anyone getting beyond the lift to guest rooms.
Breakfast in the first floor cafe was delicious with plenty of choice including omelettes made to order. One of the young ladies working in the cafe gave us some great suggestions for things to do, we followed her advice and weren’t disappointed!
The hotel is advertised as the most centrally placed hotel in Vienna and this is certainly correct. Everything is accessible from here, and the entrance to the metro is at the side of the hotel if you are venturing further than you wish to walk.
We will not only return to Vienna in the future but will certainly only consider the Hotel Am Stephansplatz as our destination. Thank you all for a wonderful stay!

2026-01-21 via Tripadvisor
R
Relax815517 Couples Iver, Buckinghamshire, England
10
Wonderful hotel, wonderful stay
Pros:

Have just returned from a 4-night stay at this hotel with my partner and we have only good things to say about it. It is located in the heart of Vienna with St Stephen's Cathedral right outside so whilst it's a busy location the hustle and bustle of the visitors isn't a problem. The entrance to the U-bahn (underground/metro) station is also right outside which gives you connections to the whole city and to the airport; we travelled in/out of the city by the City Airport Train (CAT) in @15mins and by U-bahn to the hotel. We used the excellent, clean, reliable, affordable Vienna public transport system a lot during our stay and it's a breath of fresh air after London.
We had a cathedral view room, which was a bonus. The room was clean and well equipped, the bed was fabulously comfortable, and we weren't disturbed by any outside noise or the cathedral bells. There were a great shower and bath, plenty of storage space, reliable wi-fi and the room was serviced every day. Most importantly, the room was very warm given that it was at or below freezing outside each day we were there, with the underfloor bathroom heating being a special treat.
The breakfast provided was delicious and offered a wide range of hot and cold foodstuffs and gave us a hearty start to each day's activities. The breakfast service was all provided by friendly staff (special mention to Angelina for her shopping and travel advice). In fact, all the staff with whom we had contact - housekeeping, reception, restaurant - were cheerful and helpful and made our stay very relaxed. It was my partner's birthday during our stay and, in response to my mentioning this ahead of our stay, the hotel put a birthday balloon, some sweets and a nice piece of sachertorte in our room on the day for her, which was a nice surprise and helped make her special day even more memorable, so thank you for that, hotel management.
Although there is no bar within the hotel there are plenty of restaurants and bars within a short walk so probably something for everyone. There are also dozens of designer and top-end brand shops, if that's your bag (no pun intended). Being "downtown" in terms of location, prices aren't bargain cheap but (with a couple of exceptions) we found Vienna reasonably affordable overall.
I would absolutely stay here again and would recommend it to anyone else thinking of visiting what is a beautiful city with plenty to see and do.

2026-01-21 via Tripadvisor
R
R1608VZellens Family Washington DC, District of Columbia
10
Perfect stay in Vienna near Stephansplatz metro and across from st Stephen’s church
Pros:

Gorgeous family friendly hotel in a perfect location. From the moment they welcome you with water & sparkling wine to the molton brown toiletries, it’s a perfect experience. In room coffee and tea, crisp sheets, the comfiest cozy beds. Can’t recommend highly enough.

2026-01-03 via Tripadvisor
E
Escape586402 Solo travel
10
The hotel is extraordinary and so is its staff!! Excellent!! Highly recommend!! Will not stay any place else in Vienna.
Pros:

The hotel is extraordinary and so is its staff!! Excellent!! Highly recommend!! Will not stay any place else in Vienna.

2026-01-02 via Tripadvisor
V
Venture63831853593 Family
10
The best hotel
Pros:

It´s a very clean hotel and with great location. The staff is really great and helpfull. I can recommend this hotel with big pleasure and not to forget the breakfast it`s so awsome.

2026-01-02 via Tripadvisor
A
Alanduong Family Singapore
10
Best boutique hotel in the heart of Vienna
Pros:

I absolutely love this hotel! It gave us the best experience during our stay in Vienna. The location is perfect — right in front of the church and in the heart of the city. The hotel is exceptionally well run, with friendly staff who speak excellent English. The breakfast is great too, with freshly prepared hot dishes available to order and truly top-notch service. This is our third stay here, and it has never disappointed us. Highly recommended!
Ps. When you travel with kids their room is quite good size to add in extra beds and made the difference compared to many other hotels

2026-01-02 via Tripadvisor
B
blertat2026 Family
10
The perfect place to enjoy Vienna!
Pros:

Our experience at this hotel was simply wonderful!
Our first time in Vienna and I would say we chose the perfect place to stay!
Everything was excellent, starting from the airport transfer to the hotel.
A special thank to Zekai and Roman of the front office ! They were very kind and helpful with suggestions and advice to make the most of our time in Vienna!
I highly recommend this hotel !

2026-01-02 via Tripadvisor
T
Trip558781 Couples
10
Amazing hotel in Vienna
Pros:

This hotel was lovely and clean. The location was perfect for seeing the sights, getting on public transport, and convenience to restaurants and shops. The staff was amazing. Friendly, warm and helpful. Would stay again in a heartbeat.

2026-01-02 via Tripadvisor
M
mrL6412XF Family
10
Everything we expected and more. Would highly recommend this hotel.
Pros:

Incredible location with beautiful view of the cathedral from our suite. Staff was very friendly and welcoming -and our room was clean, comfortable bed and looked almost new.

2025-12-28 via Tripadvisor