SpringHill Suites by Marriott Dallas Downtown / West End

Hotels
SpringHill Suites
8.5 (1407 reviews)
1907 North Lamar Street , Dallas , us

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Cons:
Parking issues
Breakfast quality

Categories

Cleanliness
7.71
Several reviews mentioned stained sheets and mixed cleanliness experiences.
Service
9.18
Most reviews praised the friendly and helpful staff.
Location
9.22
Close to American Airlines Center and many restaurants, highly praised by guests.
Room Quality
8.67
Rooms are described as spacious and comfortable.
Amenities
8.2
General satisfaction, but noted lack of a pool and limited breakfast options.
Value for Money
8.66
Overall seen as a good value, but some consider parking rates high.
Food and Beverage
7.71
Reviews indicate average breakfast quality, with room for improvement.
Overall Experience
8.68
Guests generally expressed strong satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:11

Property Description

Historic West End Location
Nestled in the heart of Dallas's historic West End district, SpringHill Suites by Marriott Dallas Downtown/West End offers a prime location just 2 blocks away from the renowned Dallas World Aquarium.

Suite Comforts and Amenities
Each suite at our hotel is thoughtfully equipped with a microwave, mini-refrigerator, cable TV, and complimentary Wi-Fi, ensuring a comfortable and convenient stay for all guests.

Convenient Facilities
Start your day right with a delicious hot breakfast buffet, take a refreshing dip in the outdoor pool, or stay active at the on-site fitness center. With the American Airlines Center and Dallas Convention Center nearby, endless entertainment and events await just steps away.

Book your stay now at SpringHill Suites for a memorable Dallas experience!

Important information:

Guests must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DFW

Location

Guest Reviews

8.5
Based on 1407 reviews
Cleanliness: 7.71
Service: 9.18
Location: 9.22
Room Quality: 8.67
Amenities: 8.2
Value for Money: 8.66
Food and Beverage: 7.71
Overall Experience: 8.68
R
Renee solo_traveller us
10
Location is everything!
Pros:

The location was fantastic. The room was a great size and very clean. The staff were very welcoming and also informative.

Cons:

The couch was very hard, which made it uncomfortable to sit on. And the mattress was most uncomfortable. We woke up hurting in our backs both mornings.

2026-08-22 via Nuitee
M
Michelle couple us
10
my day was very pleasant. We had a lot of fun. I would stay there again.
Pros:

Close vicinity to downtown with availability to Uber and to walk to restaurants

Cons:

I wish it had a swimming pool

2026-08-22 via Nuitee
S
Steve solo_traveller us
10
2026-08-22 via Nuitee
R
Ronald solo_traveller us
8
Pros:

Lots of eating restaurants are walking distance

Cons:

The bathroom sink is in the open ,not in the bathroom

2026-08-22 via Nuitee
C
COHADIER solo_traveller fr
9
Pros:

Hôtel très propre, personnel accueillant, situé non loin du centre de Dallas

2026-08-21 via Nuitee
S
Satiro Alieno solo_traveller it
8
Pros:

Il fatto di avere una posizione piutosto comoda per raggiungere il quartiere di West End, i punti di interesse del centro e le fermate dei mezzi da/per l'aeroporto, é stato un fattore determinante che non ha deluso le attese. Il buon rapporto qualitá/prezzo contribuisce a rendere questo hotel un'opzione da consigliare.

2026-08-21 via Nuitee
B
Betzabe solo_traveller us
10
2026-08-20 via Nuitee
E
Erika extended_group us
3
I was given 1 bed an a sofa bed to replace a 2 bed 1sofa bed room
Pros:

Location

Cons:

My room was give. Away even when my reservation was confirmed

2026-08-20 via Nuitee
N
Nataniah family_with_children us
8
Comfortable and clean but could use better parking
Pros:

The clean room and modern look

Cons:

Pay to park and struggle to get baggage and my two babies across the street into the hotel in the heat

2026-08-20 via Nuitee
S
Stephen couple us
10
2026-08-20 via Nuitee
N
Nikola solo_traveller hr
10
2026-08-19 via Nuitee
E
Em extended_group us
8
Cons:

Only valet parking available which is an additional cost is incredibly inconvenient

2026-08-18 via Nuitee
M
Maritza family_with_children kr
7
Pros:

It was easy to walk around and enjoy the area. There is hardly traffic, so you're not waiting long on the crosswalks.

Cons:

While the breakfast was delicious and up to standards, it was very limited and wasn't handled as sufficiently when there's more of a crowd. There was only 4 "main" foods (i.e. sausage, potatoes, waffles, eggs) and everything else was minimal. There was a valet, but the price and parking garage were not worth it all. We had a bigger vehicle, so we were forced to pay for parking elsewhere. The staff weren't as helpful and seemed insufficient at their jobs. I had my reservation booked months ago for a room with two beds and it wasn't honored at all. First, they gave me the wrong key and didn't even tell me which room it was. Second, I didn't get the reserved room and was told it was the last one they had since they were "fully booked." There was an extra charge of a deposit that wasn't discussed and when brought up, I was told that because it was through a third-party that there wasn't anything they could do. If I was meant to book directly through them to avoid all this, then they should remove themselves from booking.com — it felt really shortsighted to not have any of the information at hand.

2026-08-18 via Nuitee
P
Panagiotis solo_traveller us
10
2026-08-17 via Nuitee
M
Maria extended_group us
7
Pros:

I enjoyed the places nearby and how clean it was.

Cons:

I didn’t like the fact that we had to sleep with fans because our ac never got checked after about 3 times of being told it was going to be checked other than that stay was amazing.

2026-08-17 via Nuitee
A
Alessandra extended_group it
8
2026-08-16 via Nuitee
T
Thomasine family_with_children us
10
2026-08-16 via Nuitee
J
Jianne Mae couple us
10
Pros:

Close location to AA Stadium to watch the Dallas Wings! Great potato bits during breakfast. 10/10 will be coming back to see my girls Paige and Azzi and the Wings play 💙

Cons:

The sheets were a little dirty and would like ramen as a choose during stay for midnight craving at their convenience “store”

2026-08-16 via Nuitee
D
Dalia couple us
10
Pros:

Room

Cons:

Location/traffic

2026-08-16 via Nuitee
L
Leslye extended_group mx
10
Perfect
Pros:

Air conditioner

Cons:

Breakfast (eggs)

2026-08-16 via Nuitee