SpringHill Suites by Marriott Dallas Downtown / West End

Hotels
•
SpringHill Suites
8.5 (1289 reviews)
1907 North Lamar Street , Dallas , us

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Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Express check-in/check-out
Soundproof rooms
Non-smoking throughout
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Cons:
Parking issues
Breakfast quality

Categories

Cleanliness
7.71
Several reviews mentioned stained sheets and mixed cleanliness experiences.
Service
9.18
Most reviews praised the friendly and helpful staff.
Location
9.22
Close to American Airlines Center and many restaurants, highly praised by guests.
Room Quality
8.67
Rooms are described as spacious and comfortable.
Amenities
8.2
General satisfaction, but noted lack of a pool and limited breakfast options.
Value for Money
8.66
Overall seen as a good value, but some consider parking rates high.
Food and Beverage
7.71
Reviews indicate average breakfast quality, with room for improvement.
Overall Experience
8.68
Guests generally expressed strong satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:11

Property Description

Historic West End Location
Nestled in the heart of Dallas's historic West End district, SpringHill Suites by Marriott Dallas Downtown/West End offers a prime location just 2 blocks away from the renowned Dallas World Aquarium.

Suite Comforts and Amenities
Each suite at our hotel is thoughtfully equipped with a microwave, mini-refrigerator, cable TV, and complimentary Wi-Fi, ensuring a comfortable and convenient stay for all guests.

Convenient Facilities
Start your day right with a delicious hot breakfast buffet, take a refreshing dip in the outdoor pool, or stay active at the on-site fitness center. With the American Airlines Center and Dallas Convention Center nearby, endless entertainment and events await just steps away.

Book your stay now at SpringHill Suites for a memorable Dallas experience!

Important information:

Guests must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DFW

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.5
Based on 1289 reviews
Cleanliness: 7.71
Service: 9.18
Location: 9.22
Room Quality: 8.67
Amenities: 8.2
Value for Money: 8.66
Food and Beverage: 7.71
Overall Experience: 8.68
C
Carrie • couple • us
7
2026-06-06 • via Nuitee
K
Kymberli • extended_group • us
10
Very comfortable stay, happy people
Pros:

Amazing and comfortable

Cons:

I loved it all

2026-06-04 • via Nuitee
J
Julia • extended_group • de
9
2026-06-03 • via Nuitee
W
Weston • couple • us
10
Would stay here again
Pros:

Staff was outstanding

2026-06-02 • via Nuitee
B
bowens • solo_traveller • us
10
2026-06-01 • via Nuitee
L
Lester • extended_group • us
8
Stay good but valet service is not to good and to expensive
Pros:

Location

Cons:

The valet was late. Someone walk off the job and no compensation was giving for the wait time At 40 a day

2026-05-31 • via Nuitee
C
CHERAZADE • solo_traveller • us
10
Perfect location!
Pros:

Everything was perfect ! Thanks to everyone for caring and helping. They have also good recommendations for food.

2026-05-31 • via Nuitee
F
Fariba • couple • us
4
Very unsatisfied and disappointed.
Pros:

Location

Cons:

The cleanliness of the suite was unacceptable. I found a cockroach near the kitchen area, which raised serious hygiene concerns. I also experienced discomfort during the night and was unable to sleep properly. Overall, the condition of the room did not meet basic cleanliness and comfort standards expected from this property.

2026-05-31 • via Nuitee
N
Niico25 • solo_traveller • fr
8
Pros:

Bon rapport qualité prix pour dormir à Dallas. Petit déjeuner plutôt bon. Parking couvert (west end garage) à 3 min a pied pour 7 dollars la nuit.

2026-05-31 • via Nuitee
J
Johnson • family_with_children • us
10
It was decent.
Pros:

The breakfast was excellent besides the rude lady that im assuming was over breakfast snatched a spoon from my kid. Other then that it was good.

Cons:

The wifi never worked on the tv nor on our phones once we got on our floor

2026-05-29 • via Nuitee
Z
Zamari • couple • us
9
2026-05-27 • via Nuitee
S
Stephanie • solo_traveller • us
10
2026-05-27 • via Nuitee
S
sharlene • couple • us
10
Pros:

All staff was amazing! Location amazing. Definitely would book this location when I return to Dallas.

2026-05-27 • via Nuitee
M
Moreno • couple • co
10
El personal muy amable , la ubicación excelente, la habitación impecable
Pros:

El personal muy amable , la ubicación excelente, la habitación impecable

2026-05-26 • via Nuitee
N
Nanette • couple • us
9
After an enjoyable yet, exhausting performances this nearby very comfortable and roomie. Hotel room was just what we nee
Pros:

The property was well updated, well maintained & clean. We appreciated the spaciousness of the rooms. The pillows and bed were very comfortable. We also liked having actual glasses to drink from. The breakfast was convenient, tasty and appreciated.

Cons:

The lightning in the room was difficult to locate in the bedroom, and a bit dim for my liking in the front room.

2026-05-26 • via Nuitee
B
Bailey • family_with_children • us
10
Pros:

Perfect location to American Airlines arena & the aquarium. Staff was very friendly and helpful!

2026-05-26 • via Nuitee
A
Amberly • family_with_children • us
8
2026-05-25 • via Nuitee
T
Tamara • couple • us
10
2026-05-25 • via Nuitee
D
Darren • couple • au
8
2026-05-24 • via Nuitee
R
Ramirez • solo_traveller • us
10
Pros:

Excelente ubicación frente al acuario se puede ir caminando a todos lados

2026-05-24 • via Nuitee