Extended Stay America Select Suites - Fayetteville - Owen Dr

Hotels
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Extended Stay America Suites
6.4 (593 reviews)
408 Owen Drive , Fayetteville , us
+1 910-485-2747

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Heating
Family rooms
Pets allowed
BBQ facilities
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Poor cleanliness
Room quality issues
Lack of amenities

Categories

Cleanliness
3.76
Multiple complaints regarding cleanliness; rooms were reported as filthy and not well-maintained.
Service
8.23
Some staff were described as friendly and helpful, but overall service was criticized.
Location
7.77
Location was decent for some guests, but overall safety concerns were raised.
Room Quality
4.72
Several issues reported with room conditions, including broken amenities and general disrepair.
Amenities
6.75
Basic kitchen facilities mentioned but overall lack of functioning amenities.
Value for Money
5.71
Many guests felt that the prices did not justify the quality of their stay.
Food and Beverage
7.16
Not specifically mentioned; assumed standard offerings for this hotel tier.
Overall Experience
7.13
Mixed experiences leading to an average overall rating, with significant dissatisfaction in certain areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 19:05

Property Description

Convenient Extended Stay Accommodations
Located in Fayetteville, Extended Stay America Fayetteville Owen Drive provides fully equipped kitchens in all rooms, ideal for longer stays. Enjoy free WiFi and a 24-hour front desk for your convenience.

Home-like Amenities
Each kitchen includes a stovetop, microwave, and refrigerator. Benefit from complimentary weekly housekeeping and the option for daily services. Plus, exchange your towels and linen at the front desk hassle-free.

Additional Perks
Take advantage of free on-site parking, laundry facilities, and ironing amenities. Start your day with a complimentary grab-and-go breakfast offering a variety of options. Explore nearby attractions like Fort Bragg and Cape Fear Valley Medical Center during your stay.

To experience comfort and convenience in Fayetteville, book your stay at Extended Stay America Fayetteville Owen Drive today!

Important information:

Housekeeping service is offered every 14 days.

For stays of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen, changing linens and towels and more.

Fresh towels and linen can be exchanged at the front desk at any time for a small fee.

Daily housekeeping services are available for an additional fee.

A valid credit card is required at check-in for payment; cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FAY

Location

Guest Reviews

6.4
Based on 593 reviews
Cleanliness: 3.76
Service: 8.23
Location: 7.77
Room Quality: 4.72
Amenities: 6.75
Value for Money: 5.71
Food and Beverage: 7.16
Overall Experience: 7.13
P
Pettijohn • solo_traveller • us
9
2026-09-02 • via Nuitee
M
Mcneill • solo_traveller • us
1
2026-09-01 • via Nuitee
S
Saidaya • solo_traveller • us
10
2026-09-01 • via Nuitee
S
Saidaya • solo_traveller • us
10
2026-09-01 • via Nuitee
S
Saidaya • solo_traveller • us
10
2026-09-01 • via Nuitee
S
Saidaya • solo_traveller • us
10
2026-09-01 • via Nuitee
D
Doris • solo_traveller • us
6
2026-08-28 • via Nuitee
D
Denis Josue • extended_group • us
10
2026-08-17 • via Nuitee
A
Angela • solo_traveller • us
1
Pros:

Nothing

Cons:

Had roaches in the room and they got in my luggage.someone came in the room next to me bout 3a dogs barking for the rest of the morning couldn't sleep had to go get in my car and try to sleep.room down stairs was so stank smelled like someone died in it.just horrible will never stay there again was trying to get refunded but no one answeres the phone at the front desk

2026-08-15 • via Nuitee
V
valencia • solo_traveller • us
1
Did not get my room had to sleep outside of the hotel. Load probably due to being near a highway.
Pros:

Convenient

Cons:

Not the best people in surrounding area

2026-08-15 • via Nuitee
J
JD • couple • us
7
2026-08-12 • via Nuitee
T
Tasmon • couple • us
10
2026-08-10 • via Nuitee
L
Liznel • couple • us
3
2026-08-03 • via Nuitee
D
Demaci • couple • us
1
It was an awful stay, I will never say at extended stay.
Pros:

Nothing at all!!

Cons:

Everything, it was nasty, dirty and unsanitary.

2026-08-03 • via Nuitee
J
Juan • solo_traveller • us
7
2026-08-02 • via Nuitee
D
Davis • couple • us
8
2026-07-21 • via Nuitee
V
Victoria • solo_traveller • us
8
2026-07-20 • via Nuitee
A
Ayenna • solo_traveller • us
7
Could have been so nice if they just take the time for a few upgrades.
Pros:

Kitchen

Cons:

All but 2 of my lights in my room did not work

2026-07-12 • via Nuitee
B
Brandon • solo_traveller • us
1
2026-07-12 • via Nuitee
T
Tawanna • solo_traveller • us
1
Slum Hotel
Pros:

apologize for the late review, but I wanted to share my experience.
I arrived at the Extended Stay on July 2. From the moment I checked in, Yolanda at the front desk provided outstanding customer service. Before assigning me my room, she personally went to inspect it to make sure everything was in order. During her inspection, she noticed the room did not have a microwave. She came back, informed me of the issue, and explained that I would have to wait until the following day when the manager, Janice, arrived.
The next morning, July 3, I spoke with Janice about getting a microwave. She assured me that one would be delivered before the end of the day. When I returned that evening, Yolanda greeted me and asked if I had been back to my room yet. After going upstairs, I found that the microwave had been delivered. In addition, the staff had provided the extra blanket I requested and left clean towels in the room.
I have to give credit where it's due—the staff did everything they could to accommodate me and make my stay as comfortable as possible. Yolanda and Janice were professional, responsive, and genuinely cared about resolving my concerns. I truly appreciate their efforts.

Cons:

Unfortunately, the condition of the property itself was very disappointing. The room looked nothing like the photos advertised online. The carpet had a strong odor that smelled like cigarette smoke mixed with an unpleasant foul smell. I ended up buying carpet freshener and Febreze just to make the room tolerable.
I also felt sorry for the staff, who had to explain to guests that the property was transitioning from corporate ownership to a franchise. From what I observed, it seemed the new ownership is not maintaining the property to an acceptable standard. The grounds could also use significant improvement.
Roaches crawling on walls, cabinets look like there was water damage!
For the price I paid, I expected something more decent than what I walked into! Never again!!!

2026-07-10 • via Nuitee