Hyatt Place Orlando/Lake Buena Vista

Hotels
•
Hyatt Place
8.2 (1884 reviews)
8688 Palm Parkway , Orlando , US

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Location
Professional staff (specific mention of Johnny)
Cons:
Cleanliness issues
Poor service and long wait times

Categories

Cleanliness
5.29
Multiple reviews mention dirty rooms and poor bathroom conditions.
Service
8.26
Service was criticized due to long wait times and staff shortages.
Location
10
The hotel is conveniently located close to Disney World and shopping centers.
Room Quality
7.25
Several guests complained about outdated bathrooms and dusty bedding.
Amenities
8.28
Amenities were insufficient; guests had to retrieve towels and linens themselves.
Value for Money
9.24
While the hotel is near attractions, many felt it did not meet expectations for the price.
Food and Beverage
10
Not mentioned specifically, assumed standard for this hotel tier.
Overall Experience
7.3
Overall experience was poor according to several reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:33

Property Description

Luxurious Accommodation
Hyatt Place Orlando Lake Buena Vista offers a comfortable stay with free WiFi and well-equipped rooms, just minutes away from Walt Disney World.

Dining and Recreation
Indulge in freshly prepared meals, a variety of beverages at the full bar, and enjoy a refreshing swim in the outdoor pool or a workout at the fitness centre.

Convenience and Services
With amenities like an on-site launderette, meeting facilities, and a business centre, Hyatt Place Orlando Lake Buena Vista ensures a convenient and productive stay for all guests.

Book now for a delightful and seamless experience at Hyatt Place Orlando Lake Buena Vista.

Important information:

Please note that pet fees apply to guests bringing pets. Contact property for details.

Please note a maximum of 2 dogs per room are permitted. Dogs must weigh 23 kg or less. If bringing 2 dogs, their combined weight must not exceed 34 kg.

All pets must be housebroken.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MCO

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 1884 reviews
Cleanliness: 5.29
Service: 8.26
Location: 10
Room Quality: 7.25
Amenities: 8.28
Value for Money: 9.24
Food and Beverage: 10
Overall Experience: 7.3
D
Dixon • couple • us
4
Pros:

The staff was very nice and accommodating. When we had an issue with the shower, the maintenance staff responded quickly and professionally.

Cons:

The view was bad, and we didn't need two beds since my husband and I were traveling together. I realize I could have saved on the room by just getting a King.

2026-10-22 • via Nuitee
Y
Yheiliz • extended_group • pa
10
Hotel con buena ubicación para ir a los parques
Pros:

Me gustó mucho la ubicación del hotel, tiene muchos lugares de comida cerca y gift shops. Tambien hay una plaza a pocos pasos del hotel.
El desayuno era basico pero resolvia para tener algo en el estómago antes de ir a los parques.

Cons:

El baño no tuvo un buen olor, olía feo.
Y durante nuestra estancia, no nos arreglaron la habitación.

2026-10-19 • via Nuitee
J
JaMeka • family_with_children • us
7
2026-10-18 • via Nuitee
J
JeanCarlo • family_with_children • bq
6
2026-10-15 • via Nuitee
G
Gonzalo • extended_group • cl
4
Buenas ubicación, desayuno y servicio deficiente.
Pros:

La ubicación.

Cons:

No hay servicio de aseo. Las habitaciones no se limpian. El desayuno deja mucho que desear.

2026-10-10 • via Nuitee
K
Kellie • solo_traveller • us
9
2026-10-08 • via Nuitee
Q
Qiuru Liu • solo_traveller • pa
9
2026-10-08 • via Nuitee
R
Rodrigo • family_with_children • us
5
Average stay - you get what you pay for
Pros:

It’s close to the parks and major attractions. Lots of restaurants around

Cons:

It’s was really filthy and dirty. We stayed on room 233 (2nd floor) and there wasn’t a mini fridge or a microwave so be aware and don’t bring anything that needs to be refrigerated or stored in a cold place. The carpet in the room and the bathroom were disgusting and even the curtains in the main window next to the elevator were all ripped out but yet still hanging there. When you walk into the lobby you may think the hotel is decent but once you get upstairs it’s a different story.

2026-10-07 • via Nuitee
Q
Qiuru Liu • solo_traveller • pa
10
2026-09-18 • via Nuitee
L
Logan • extended_group • us
7
It could have been worse but also it could have been better.
Pros:

I liked the bedding and the pool.

Cons:

Well when I first got to the room, one of the lamps was hanging lopsided, one of the outlets next to the bed didn’t work. The carpet in front of the mini fridge was sticky. There is a phone on the desk of the room but it isn’t hooked up and there is a sticker on the phone as if it was pulled from the box and just placed on the table for decor. Finally in the bathroom, there was hair in the bathtub, the vent exhaust fan didn’t turn on when you flicked the switch on, I had play with the shower diverter ti be able to use the bath because it was stuck in the shower only setting and around the toilet smelled like urine which I had to clean myself.

2026-09-16 • via Nuitee
T
Tanya • extended_group • us
8
Overall was good
Pros:

the breakfast was good

Cons:

When I arrived, i asked where I could get extra blankets. They told me the extra blankets were in the closet. I looked but couldn't find any. I was too tired and slept without blankets.

2026-09-14 • via Nuitee
V
valerie • solo_traveller • pr
9
2026-09-13 • via Nuitee
K
Krista • family_with_children • in
10
2026-09-13 • via Nuitee
R
Rafael • extended_group • us
3
Unclean rooms with limited staff and limited options to provide
Pros:

Close to the parks

Cons:

Expensive parking, unclean rooms, room service advertised but never provided even after the third night. Not enough staff to aid with sales like water. Shuttle to parks not flexible with parks and hours.

2026-09-13 • via Nuitee
S
Stuart • family_with_children • gb
9
Pros:

Location to local shops and restaurants

Cons:

Nothing

2026-09-10 • via Nuitee
R
Rosanne • couple • us
10
Enjoyable
Pros:

Location

2026-09-07 • via Nuitee
N
Nancy • family_with_children • co
8
muy buena
Pros:

n/a

Cons:

n/a

2026-09-07 • via Nuitee
M
Marissa • solo_traveller • tt
7
2026-09-05 • via Nuitee
O
Orande • couple • tc
10
2026-09-05 • via Nuitee
M
Manuel A Diaz • solo_traveller • us
10
2026-09-03 • via Nuitee