Norman's Hotel and Dining

The check-in instructions were very vague and not helpful. You have to go to the bar just to get someone to come give you the code to get in the hotel portion. The beds only had sheets, no actual blankets. We messaged the number they give you to text if you need anything and never got a response. Not necessarily the hotels fault, but it was super difficult to sleep because of the sound of traffic and the noise from the attached bar. The window was leaking water from the rain. Not a show stopper, but they had a weird picture on the wall with Mona Lisa holding a machine gun. The bar food on the other hand was really delicious.

Beach view

Nice

The restaurant is amazing. The hotel, not so much. First of all, they play loud music downstairs and at a bar next door, soyou hear music and people screaming all hours of the night.

there is no front desk employee. If you need something, there is no one at the "hotel." I texted a number in the room for the "front desk" and am still waiting for a review.

This is more like a boarding house than a hotel. There are no elevators, and there are stairs to get on the first floor and stairs for the second floor. the hallways really need to be redone. The interior of the rooms have been redone quite some time ago, and really need to be freshedned up. The chairs in our room looked like they should have been thrown out 30 years ago. There was a bathroom leak that was causing the bathroom to be wet, including the side of the vanity, and no one was interested in the problem. I actually left a note downstairs at the entry where no one works, and got no response. Someone must have seen it, because the note was gone when we got back.

Servicio de limpieza inexistente.
Ninguna reposición de toallas ni articulos de baño durante toda la estadía (9 días)
Aire acondicionado de ventana extremadamente ruidoso.
Habitación y baño de los años 70.

No power in the bathroom, no outlets worked, no power in fridge or microwave. AC did not cool at all. Had to buy our own toilet paper. Door wouldn't close.

Everything was fine but the toilets did clog up, room was good and the bar down stairs can’t beat staying anywhere else. 20-25 minutes from south beach, really the perfect spot. There’s a beach right outside the hotel you could walk to. Literally is a nice hotel just need to do something about the toilets clogging.

The hotel staff and the restaurant staff have challenges with speaking English.

When asking for a park pass ( since the site has no parking ) the hotel would let me know to go ask the restaurant. Then the restaurant would tell me to go ask the Hotel. This back and forth method was their version of customer service. I'm not sure if any future guest like this version of a continuous circle.

They did not return my deposit, and got rude and hung up when I called and inquired about it. The hotel was very dirty and old fashioned, with dead roaches everywhere in the room. The linens were dirty and the hotel was very unsafe, there is no place to park at all. The staff is very unprofessional and unhelpful, do not stay here

My wife and I did not stay long but it had nothing to do with the hotel itself...we had to catch a very early flight. Overall, we enjoyed our quick stay here. The young lady who checked us in was extremely helpful and very friendly. She went above and beyond to help us enjoy our stay. The room was nice, though well aged, which was not objectionable. The restaurant below was also excellent with a fantastic waitress and great food. Norman's is a perfect "out of the way" right in the middle of Miami Beach.

me encanto el lugar

Arrived at the hotel and gentleman who works in restaurant next door (very nice), apparently helps out after hours, gave me a room that wasn’t clean, beds were unmade, etc… ended changing my room to another one and the new room had a dead roach on bathroom floor, no toilet paper in the bathrooms, tub with full of some black thing in the drain holder. 2nd day of hotel I received hard knocking on my door advising me I had to get out, honestly I was scared thinking someone was trying to break in.

It was nasty. I had to clean the table that had a pile of dust. The chairs I wouldn’t even touch. No real cleaning is happening there at all.

This property was horrible is more like a hostel then a hotel they gave us the wrong room and when the room was corrected the rain was in our room like a pond the windows where leaking it was a horrible experience

Do not stay at this place at any cost! Horrible place, extremely dirty and there is 0 service provided. When we checked in, the room was already super dirty, all floors had dust, the bathroom was so disgusting that it was impossible to step into the shower barefoot. During three days of our stay here there was no cleaning of the room, no change of towels, no staff at the desk at any time. There is restaurant downstairs as part of this 'hotel' but no members to assist you even when you point out that there is no lobby. If you think of wifi or clean/functioning coffee machine as basics, forget about it all - nothing works. Avoid at all times!

This place served its purpose. It was very affordable for the area, however I’m the type of person where I understand that you get what you pay for. I read many reviews, & many of the main complaints are that it’s outdated & noisy, which were both true. Thankfully, to my advantage, I wasn’t prioritizing “newness” when I was looking for a place to stay (especially because prices are typically high everywhere around March, which is when I went), & I am a hard sleeper, so I didn’t hear a thing even though it does get very loud at night with the bar that’s right beside the place.

My priorities were low pricing, cleanliness, & safety, which I felt pretty good with once I got there & inspected the place. Sonia was there & checked me in & was very nice - very little English, but thankfully I can speak basic Spanish & we were able to figure the basics out. Overall, an “average” stay, but that was good enough for me. I’d say know what you’re willing to tolerate & understand the risk. If you want cheaper & can tolerate a few nuisances (older space, no room service, noisy at night, etc), then this is a steal. If not, then this isn’t the space for you. Also, I liked the fact that there was a microwave & a fridge in the room. Good enough for my 3-night stay!

Hotel was outdated, but decent for the price. Location is great. Staff was very friendly and accommodating.

This place was good but there is a lot of music until 2 am at least. It’s good if you are not going to sleep early. In general, the room was clean. For the price, it’s good.

Ok where do i start. The air conditioner was broken told maintenance and front desk 30 minutes after checking in. No one came to fix. No hot water, no one came to fix. Window was broken and did not lock anyone could crawl in from the first floor. Found fake eyes in the tub. Room smelled like mold. I had to rent in another hotel simultaneously in order to feel safe and in be able to enjoy a room without so many issues.

Had to wait for someone to come to check in. For some reason he took a picture of my credit card and ID. Shower had very low pressure when hot water was on. Had to put coffe maker on the floor to operate it because no electric outlet was close enough.