Zentra Hotel

Hotels
8.6 (77 reviews)
919 Leoncio Prado 919 , Chiclayo , pe

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Room service
Family rooms
Pets allowed
Luggage storage
Fax/photocopying
Tour desk
Ironing service
Hot tub/Jacuzzi
Car hire
See all facilities

Review Highlights

Pros:
Clean facilities
Friendly staff
Cons:
Clogged bathrooms
Inconsistent hot water

Categories

Cleanliness
8.31
Some reviewers mentioned issues with cleanliness, such as the shower and sink being clogged.
Service
9.28
Positive mentions about the staff being friendly and accommodating.
Location
8.82
Convenient location, but concerns about safety due to proximity to the market.
Room Quality
8.27
Some discomfort noted in regards to bed linens and temperature control.
Amenities
8.3
Basic amenities provided, but lack of hot water on certain days.
Value for Money
9.26
Good value for the price, particularly given the service quality.
Food and Beverage
7.81
Breakfast quality was average, with complaints on hot water availability.
Overall Experience
8.78
Generally a positive experience with some minor issues, but overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 03:54

Property Description

Sustainable Aparthotel in Chiclayo:
Experience comfort and sustainability at Zentra Hotel, located in Chiclayo. Enjoy views of the quiet street from our shared lounge, just 3.7 km from Estadio Elias Aguirre.

Modern Amenities and Services:
Benefit from our 24-hour front desk, full-day security, and complimentary WiFi. Relax in our well-equipped units featuring flat-screen TVs and private bathrooms with showers. Explore the city with ease using our airport transfer and car rental services.

Convenient Location for Exploring:
Embark on exciting sightseeing tours near the hotel. The Capitan FAP Jose A Quinones Gonzales International Airport is a short 2 km away, ensuring a hassle-free journey to and from our aparthotel.

Book your stay at Zentra Hotel now for an unforgettable experience in Chiclayo!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: CIX

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

Location

Guest Reviews

8.6
Based on 77 reviews
Cleanliness: 8.31
Service: 9.28
Location: 8.82
Room Quality: 8.27
Amenities: 8.3
Value for Money: 9.26
Food and Beverage: 7.81
Overall Experience: 8.78
R
Rodolfo • solo_traveller • pe
6
Estancia regular
Pros:

Limpio y personal muy atento.

Cons:

Muchas escaleras para subir, habitación pequeña y con poca ventilación, cama estrecha y la TV no funcionaba.

2026-05-08 • via Nuitee
G
GUTIERREZ • couple • pe
10
Cons:

No tiene ascensor

2026-05-08 • via Nuitee
D
David Richard • solo_traveller • za
10
2026-05-05 • via Nuitee
A
abarca moran • couple • pe
10
2026-05-03 • via Nuitee
M
Maria Teresa • solo_traveller • pe
8
Muy bueno
Pros:

La amabilidad del personal

Cons:

Que las sábanas no se notaran muy limpias y el lugar de la ducha no haya un espacio para colocar nuestro productos esenciales de aseo.

2026-05-03 • via Nuitee
D
Diego • solo_traveller • pe
6
2026-05-02 • via Nuitee
C
Camila Karina • solo_traveller • pe
10
Excelente
Pros:

Tuve una buena experiencia. Si bien está en una zona muy céntrica de Chiclayo, tienen ventanas antiruido, por lo que la bulla se mantiene al mínimo. La cama fue muy cómoda y el baño estaba moderno e impecable. También pusieron un ventilador para el calor que me venia divino.

Cons:

Sería ideal tener aire acondicionado para el futuro.

2026-05-02 • via Nuitee
N
Nora • couple • ar
8
Hotel Zentra en Chiclayo
Pros:

Amabilidad

Cons:

Las escaleras.

2026-04-25 • via Nuitee
M
Mario • solo_traveller • pe
9
2026-04-23 • via Nuitee
P
Palomino • solo_traveller • pe
4
Pros:

Buena ubicación

Cons:

Esperaba un hotel pero lo que encontré fue un hostal

2026-04-17 • via Nuitee
A
Augusto • solo_traveller • pe
3
pesima
Cons:

no tenian aire acondicionado ni cable para ver television sus habitaciones por el precio era demasiado

2026-04-08 • via Nuitee
A
Antonio • couple • pe
6
Pros:

Buena infraestructura, moderno.
Cerca del centro.

Cons:

Meretricio en las esquinas del hotel.
Mucho ruido exterior.

2026-04-02 • via Nuitee
M
Monchon • solo_traveller • pe
10
2026-03-26 • via Nuitee
M
Maguiña • solo_traveller • pe
9
Muy bonito hotel, en términos generales si me volvería a alojar en Zentra.
Pros:

Me gustó que tenía buena ubicación y es súper limpio.

Cons:

No tiene aire acondicionado

2026-03-24 • via Nuitee
X
XrisLeo23 • couple • pe
10
Pros:

La habitación y la ubicación

Cons:

Nada

2026-03-22 • via Nuitee
M
Monika • couple • de
9
Sehr empfehlenswertes Hotel in Chiclayo
Pros:

Super Lage, sauber und mit gutem Frühstück. Wir würden jederzeit wiederkommen.

Cons:

Es gibt keinen Aufzug.

2026-03-19 • via Nuitee
V
Vargas • solo_traveller • br
10
Pros:

Limpo todo , buena atencion

Cons:

Nada por opinar

2026-03-16 • via Nuitee
C
Christoph • solo_traveller • at
10
2026-03-05 • via Nuitee
C
Carlos • solo_traveller • pe
8
Recomendable
Pros:

Habitacion Comoda, buena ubicación
Personal eficiente y atento
Desayuno buffet
Ventanas a prueba de ruidos

Cons:

No tiene ascensor
La recepción esta en el segundo piso
No tiene aire acondicionado. Solo ventilador

2026-03-02 • via Nuitee
A
Amayas • couple • gb
8
Clean, comfortable and conveniently located!
Pros:

The location was fantastic. The reception are very responsive via WhatsApp and the breakfast was absolutely delicious. The TV provided had YouTube which was enough to keep me occupied as well as being able to be moved to face the hot tub.

Cons:

Lack of AC forced me to use a fan and open a window which was loud due to the sound of bustling streets. I also didn’t like the lack of a bathroom door.

2026-01-27 • via Nuitee