Zentra Hotel

Hotels
8.6 (58 reviews)
919 Leoncio Prado 919 , Chiclayo , pe

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Room service
Family rooms
Pets allowed
Luggage storage
Fax/photocopying
Tour desk
Ironing service
Hot tub/Jacuzzi
Car hire
See all facilities

Review Highlights

Pros:
Clean facilities
Friendly staff
Cons:
Clogged bathrooms
Inconsistent hot water

Categories

Cleanliness
8.31
Some reviewers mentioned issues with cleanliness, such as the shower and sink being clogged.
Service
9.28
Positive mentions about the staff being friendly and accommodating.
Location
8.82
Convenient location, but concerns about safety due to proximity to the market.
Room Quality
8.27
Some discomfort noted in regards to bed linens and temperature control.
Amenities
8.3
Basic amenities provided, but lack of hot water on certain days.
Value for Money
9.26
Good value for the price, particularly given the service quality.
Food and Beverage
7.81
Breakfast quality was average, with complaints on hot water availability.
Overall Experience
8.78
Generally a positive experience with some minor issues, but overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 03:54

Property Description

Sustainable Aparthotel in Chiclayo:
Experience comfort and sustainability at Zentra Hotel, located in Chiclayo. Enjoy views of the quiet street from our shared lounge, just 3.7 km from Estadio Elias Aguirre.

Modern Amenities and Services:
Benefit from our 24-hour front desk, full-day security, and complimentary WiFi. Relax in our well-equipped units featuring flat-screen TVs and private bathrooms with showers. Explore the city with ease using our airport transfer and car rental services.

Convenient Location for Exploring:
Embark on exciting sightseeing tours near the hotel. The Capitan FAP Jose A Quinones Gonzales International Airport is a short 2 km away, ensuring a hassle-free journey to and from our aparthotel.

Book your stay at Zentra Hotel now for an unforgettable experience in Chiclayo!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: CIX

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

Location

Guest Reviews

8.6
Based on 58 reviews
Cleanliness: 8.31
Service: 9.28
Location: 8.82
Room Quality: 8.27
Amenities: 8.3
Value for Money: 9.26
Food and Beverage: 7.81
Overall Experience: 8.78
A
Amayas • couple • gb
8
Clean, comfortable and conveniently located!
Pros:

The location was fantastic. The reception are very responsive via WhatsApp and the breakfast was absolutely delicious. The TV provided had YouTube which was enough to keep me occupied as well as being able to be moved to face the hot tub.

Cons:

Lack of AC forced me to use a fan and open a window which was loud due to the sound of bustling streets. I also didn’t like the lack of a bathroom door.

2026-01-27 • via Nuitee
F
Fabian • solo_traveller • pe
10
2026-01-19 • via Nuitee
S
sandra • family_with_children • us
9
Pros:

Location

2026-01-19 • via Nuitee
S
Segundo • solo_traveller • pe
8
Muy bien! 👍
Pros:

La atención del personal de recepción, muy amables en todo momento.

Cons:

La señal de WiFi del TV, se debería mejorar el tipo de conexión, no se podía ver de manera fluida.

2026-01-15 • via Nuitee
J
Jairo • extended_group • co
8
Hotel sin parqueadero
Pros:

Que estaba limpio

Cons:

Que no tiene parqueadero y en la descripción dice que tiene parqueadero y es falso

2026-01-12 • via Nuitee
M
Martinez • solo_traveller • pe
9
2026-01-11 • via Nuitee
K
Katherine Dingry • solo_traveller • pe
10
Pros:

El desayuni

Cons:

La ubicación debería decir que está cerca del mercado :) porque es un lugar que hay que tener cuidado

2025-12-29 • via Nuitee
N
Noemi • couple • ch
10
Ottimo
Pros:

La camera pulita e accogliente. Staff molto gentile , posizione della struttura ottima. Qualità prezzo direi ottima.

2025-12-28 • via Nuitee
K
kandy • couple • pe
7
2025-12-17 • via Nuitee
E
elizabeth • solo_traveller • pe
9
Pros:

El personal y la facilidad de ingreso

Cons:

El desayuno muy basico

2025-12-10 • via Nuitee
G
Gutierrez Puza • extended_group • pe
10
2025-12-09 • via Nuitee
P
Pedro • couple • pe
10
Excelente lugar, 100% recomendado
Pros:

Es bonito y limpio

Cons:

Creo que las sábanas no eran las adecuadas para la época porque eran de felpa o una tela que calentaba bastante y sumado al calor de Chiclayo no fue tan agradable

2025-12-07 • via Nuitee
S
Serquen Esquen • family_with_children • pe
6
Pros:

Es centrico y el personal amable

Cons:

No tiene cochera .
No dan ni jabones de tocador
No tiene ascensor
El precio no paga sus instalaciones

2025-11-26 • via Nuitee
A
Andy • solo_traveller • ca
6
Pros:

Very stale place. Not super friendly. Wouldnt let me in to park until they received proof of my reservation.

2025-11-25 • via Nuitee
L
Leslie Karol • solo_traveller • pe
8
BIEN
Pros:

buena relacion calidad precio y buena atencion

Cons:

bueno que hasta ahora no me entregan la boleta de mi estancia , me dijeron que me lo enviaban y estuve 3 dias.

2025-10-23 • via Nuitee
A
Andrea • solo_traveller • it
9
2025-10-03 • via Nuitee
A
Andrea Acela • solo_traveller • pe
9
Buena experiencia
Pros:

La simplicidad y limpieza. La atención y facilidad que daban al llegar temprano.

Cons:

El agua caliente demoraba en salir mucho tiempo.

2025-09-29 • via Nuitee
V
Vargas • solo_traveller • br
7
Cons:

El lavamanos tapado y la ducha tambien

2025-09-19 • via Nuitee
V
Virginia Castellano • couple • es
6
Pros:

El desayuno estaba bien, muy buenos los jugos de papaya y piña.

Cons:

El primer día el agua caliente llegaba escasa, el segundo día, directamente, no había agua caliente. Nos fuimos sin poder ducharnos.
El lavabo se obstruia cuando abrías el grifo....

2025-09-14 • via Nuitee
F
FabianS... • couple • ch
9
Clean + cheap stay in Chiclayo
Pros:

clean, cheap, everyone was nice, wi-fi worked very well, fridge with snacks, hot water, 10min drive from airport and bus terminal

Cons:

breakfast wasn't great, but what can you expect at such low rates

2025-09-10 • via Nuitee