Sheraton Atlantic City Convention Center Hotel

Hotels
Sheraton
7.6 (1577 reviews)
Two Convention Blvd. , Atlantic City , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Comfortable beds
Cons:
Cleanliness issues
Limited amenities
Dated room conditions

Categories

Cleanliness
6.6
Several reviews mentioned issues with cleanliness, such as hair in the sink and unclean showers.
Service
8.6
General positive sentiment regarding the staff's attentiveness and hospitality.
Location
8.6
Multiple reviews highlighted the great location of the hotel.
Room Quality
7.1
Mention of dated rooms and a need for upgrades.
Amenities
6.1
Reviews indicated limited amenities such as an outdated fitness center and paid internet.
Value for Money
7.6
Some guests found the rates reasonable, while others felt certain charges were excessive.
Food and Beverage
8.1
Positive remarks about the breakfast buffet and overall food quality.
Overall Experience
8.1
General satisfaction expressed in various reviews despite some criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:47

Property Description

Prime Location in Atlantic City
Situated in the heart of Atlantic City, just steps away from casinos, boardwalk, and Tanger Outlets, our hotel offers the perfect blend of convenience and luxury.

Modern Amenities
Enjoy a completely non-smoking and dog-friendly environment at Sheraton Atlantic City Convention Center Hotel, featuring a state-of-the-art fitness center and The Link@Sheraton lounge with free Wi-Fi and computer access.

Delicious Dining Options
Start your day with an American breakfast at Boulevards Cafe on weekends, savor pub-style fare at Tun Tavern for lunch and dinner, and unwind with a drink and snack at the Shoe Bar in the evening.

Experience the best of Atlantic City with us - Book your stay now!

Important information:

Please note: extra beds are not permitted in Double Rooms. One extra bed is permitted in the King Room.

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note the hotel has a strict policy against excessive noise. Guests planning an event or looking for additional details regarding this policy should contact the hotel.

Please note, the pet policy applies to dogs only.

Please note, this hotel allows dogs only and there is a pet waiver to sign and a $50 nonrefundable pet cleaning fee due at time of check in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ACY

Property Policies

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 20 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children up to and including 16 years old stay for free when using an available extra bed.
    People 17 years old and over stay for US$20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in all areas and costs USD 9.95 per 24 hours.

Location

Property Video

Guest Reviews

7.6
Based on 1577 reviews
Cleanliness: 6.6
Service: 8.6
Location: 8.6
Room Quality: 7.1
Amenities: 6.1
Value for Money: 7.6
Food and Beverage: 8.1
Overall Experience: 8.1
J
jcora extended_group us
6
Pros:

It was cheap.

Cons:

It’s a little run down. Some things don’t work right, and occasional musty smells.

2026-02-14 via Nuitee
F
Felicia family_with_children us
10
Pros:

The Bell service was amazing.

Cons:

Flat Pillows, my ONLY complaint. Everything else was remarkable.

2026-02-12 via Nuitee
T
Trish couple us
8
Pros:

Great location and value.

Cons:

Bed was a little uncomfortable.

2026-02-11 via Nuitee
R
Raymond solo_traveller us
9
2026-02-11 via Nuitee
F
Felicia solo_traveller us
10
2026-02-10 via Nuitee
P
P8719YBjoeg Business
4
A Loyal Guest’s Call for Long-Overdue Investment
Pros:

I feel compelled to finally write this review in the hope that ownership actually reads it and takes action.

I have stayed at this Sheraton every year for the past 20 years while attending our industry convention next door. As a Marriott Ambassador Elite, I have stayed in countless properties around the world, including many older hotels. Age alone is not the issue here. Neglect is.

This property feels completely untouched for decades. The rooms are visibly outdated, with wallpaper and furniture that appear original. Bathrooms show clear signs of wear and deterioration, including stained tubs, tubs that do not drain properly, and visible mold issues. This is not a matter of style preference. It is basic upkeep and guest comfort.

Each year I return hoping to see even modest improvements, and each year nothing has changed. At this point, it feels like the hotel has been put on autopilot while relying solely on its location to carry it forward.

And that location is truly the only redeeming quality. Being directly connected to the convention center is incredibly convenient, which is why so many of us continue to stay here year after year despite the condition of the property.

This hotel has enormous potential. It serves a major convention market and a loyal, repeat guest base. But it urgently needs investment, renovation, and attention from ownership. Continuing to operate in this condition does a disservice to the Sheraton brand and to Marriott Bonvoy’s most loyal members.

I hope this review reaches someone who can finally make meaningful improvements. This property has been overdue for a refresh for far too long.

2026-01-29 via Tripadvisor
K
Kevin couple us
9
Overall I had a good experience and look forward to staying again
Pros:

Ease of booking . Room was clean

Cons:

Your rooms could use a do over . Time to renovate

2026-01-28 via Nuitee
C
Corbett extended_group us
9
I enjoyed my stay at the hotel and I will return.
Pros:

Check in was great, hotel location was great, price was great. I enjoyed the comfort of the bed. At first the room was a little cool due to air being on but I adjusted the temperature and requested a comforter and they brought one up right away and we were good.

Cons:

I felt that they needed more people working the valet. We waited a long time to turn in car and also to retrieve our car. At times there weren't many people but it still took a long time. When checking in the valet asked me did I want a cart to take my bags up and I said yes but he never brought one for me.

2026-01-23 via Nuitee
N
Nicolette couple us
8
2026-01-22 via Nuitee
K
Karen family_with_children us
8
It was a nice getaway. This hotel was within walking distance to fvd
Pros:

Great location, staff was helpful

2026-01-22 via Nuitee
D
Delniqua couple us
7
2026-01-22 via Nuitee
M
Megan family_with_children us
8
Pros:

The overall experience of the hotel was a great experience for the price I paid

Cons:

Nothing to share it was a nice stay

2026-01-21 via Nuitee
R
Ronald couple us
5
It was only one night; we were satisfied with our stay.
Pros:

Breakfast buffet buffet was top-notch. Lorrain was our server. She was excellent. She's a long-time employee who has there since day one. Such a wonderful person, terrific service.

Cons:

Bathroom was dirty, hair in the sink, used bath sundries. Used shampoo bottle.

2026-01-21 via Nuitee
L
LaPrecious couple us
10
Wonderful place to get some rest and relaxation.
Pros:

Super clean, spacious comfortable room. Lots of shopping and restaurants in walking distance.

Cons:

N/A

2026-01-21 via Nuitee
H
Humberto solo_traveller us
10
2026-01-21 via Nuitee
P
Patricia family_with_children us
10
Pros:

Staff was very pleasant room was clean, I love the lobby area

Cons:

There was no reason to everything was amazing

2026-01-20 via Nuitee
W
Weitner family_with_children us
10
2026-01-20 via Nuitee
T
Tanika extended_group us
10
Great Place to Visit
Pros:

Clean and comfortable

Cons:

Everything was great

2026-01-20 via Nuitee
A
amanda family_with_children us
8
2026-01-20 via Nuitee
J
Josefina couple us
10
Id been here so many times and i will keep coming back.
Pros:

Check in and check out was easy. The breakfast buffet was great. Room was clean with complete toiletries.

Cons:

Nothing

2026-01-20 via Nuitee