Extended Stay America Select Suites - Phoenix - Scottsdale - North

Hotels
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Extended Stay America Suites
7.1 (296 reviews)
15501 North Scottsdale Road , Scottsdale , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Facilities for disabled guests
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Great location
Accommodating staff
Cons:
Cleanliness issues
Missing amenities

Categories

Cleanliness
6.06
Multiple complaints regarding cleanliness including issues with bed bugs and roaches.
Service
9.03
Staff was mostly accommodating and friendly, except for a couple of negative experiences.
Location
9.07
Convenient location close to restaurants and activities.
Room Quality
7.02
Issues with room features and overall discomfort mentioned in reviews.
Amenities
5.55
Significant complaints regarding missing items like soap and kitchenware.
Value for Money
6.51
Concerns raised about charges and refunds affecting perceived value.
Food and Beverage
5.06
No breakfast service and vending machines not working.
Overall Experience
8.53
While many issues were mentioned, some positive experiences and helpful staff were noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:23

Property Description

Fully Equipped Kitchen in Every Room
Enjoy the convenience of a fully equipped kitchen in every room, complete with a stovetop, microwave, and fridge. Prepare your own meals just like at home during your extended stay.

Complimentary Grab-and-Go Breakfast
Start your day right with our free grab-and-go breakfast, offering a selection of breakfast bars, muffins, hot cereal, coffee, and tea. Perfect for guests on the move or those looking for a quick and easy breakfast option.

Convenient Amenities and Services
Benefit from free WiFi, 24-hour front desk service, laundry facilities, and upgraded bedding with extra pillows. Plus, take advantage of our weekly housekeeping and onsite parking for a stress-free stay.

Book now for a comfortable and hassle-free extended stay experience at Extended Stay America - Phoenix - Scottsdale - North!

Important information:

Please note that only weekly housekeeping services are provided. For a stay of 8 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen and more.
Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee.
The grab-and-go breakfast served includes breakfast bars, muffins, hot cereal, coffee and tea only.
A valid credit card is required at check-in for payment, cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.1
Based on 296 reviews
Cleanliness: 6.06
Service: 9.03
Location: 9.07
Room Quality: 7.02
Amenities: 5.55
Value for Money: 6.51
Food and Beverage: 5.06
Overall Experience: 8.53
L
Lillian • solo_traveller • us
1
Awful place to stay
Cons:

The bed was too hard to sleep on, the chair wasn't any better, the carpet was dirty, the a/c barely blew, the first room they put me in reeked of cigarettes and it's supposed to be smoke free rooms, so they moved me to a different room and it was very uncomfortable and the carpet was dirty. There's no lobby with coffee or anything. I'll never stay there again, I stayed in a different extended stay hotel and it was great but this one is awful

2026-04-25 • via Nuitee
K
Kenneth • solo_traveller • us
1
LITERALLY THE WORST STAY OF MY LIFE.
Pros:

Called at 7pm, stated I would be a late check in due to traffic/travel. They told me to call on the phone outside the office. I got there rough 11:50pm..they advised me they couldn't check me in until after 2am because of the night aduit process. So they made me sit in my truck until 2am woth no bathroom, already sleep deprive. At the this point I'm beyond pissed. I've worked all sorts of mid to high end hotel jobs and NEVER NOT ONCE weren't able to get someone checked in and we damn sure didn't deny them a bathroom. The night audit staffs attitude about the situation was absolutely unacceptable. She also told me she would not even try to get me a late check out or did ahe apologize for my situation. I had an absolutely all around terrible experience. Room was not clean, smelled like smoke, bathroomm sink was rusty. I will NEVER give this brand my business again. Especially for $205. Total rip off. Best Western or motel 6 has nicer rooms.

Cons:

Piss poor system management prevents customers from checking in on late arrivals. The knight auditors attitude and demeanor was piss poor. The room was actually dirty and felt outdated. The room smelled like smoke.

2026-04-23 • via Nuitee
C
Corey • solo_traveller • us
4
2026-04-22 • via Nuitee
J
jon • solo_traveller • pa
3
Was my option for last minute stay but very poor condition.
Pros:

The location was perfect. The ground-floor room was convenient. Room key worked fine.

Cons:

No dishes or utensils. Flooring had gouges and was very dirty. Towels were old and stained. No shampoo. Felt like the owners were very greedy and wanted to provide the least amount of amenities and collect as much as possible.

2026-04-22 • via Nuitee
O
Osvaldo • couple • us
9
2026-04-17 • via Nuitee
G
Gallegos • couple • us
7
2026-04-16 • via Nuitee
J
Julia • solo_traveller • us
1
DON'T STAY HERE
Pros:

location

Cons:

It was not clean, had shabby furniture, cheap matress, no dishes or coffee maker in kitchenette. We had booked & paid for 9 days. We canceled when we saw the room, but still haven't received our refund.

2026-04-16 • via Nuitee
R
Robert • solo_traveller • us
9
2026-04-13 • via Nuitee
V
Vasquez • family_with_children • us
9
2026-04-12 • via Nuitee
G
glendaj726 • Family
2
Disgusting
Pros:

If I could have given 0 stars for my stay I would have done so. This was one of the worst hotels I've ever experienced. The staff was rude, water was only luke warm and dripped all the time. The remote would not work the TV, I was locked out of my room a day early. I might add that im a cancer patient.

We had trouble even getting clean towels. This hotel is disgusting to say the least. Not even a packet of salt in the room!!!!

2026-04-10 • via Tripadvisor
E
Eli • couple • us
8
Pros:

Stayed for medical reasons. Spent minimal time in the room, but was satisfied overall. Served as a good landing pad to wash up and rest. Good accomodations. Good price. Staff was very friendly and helpful.

Cons:

Some wear and tear in the restroom. Tub stopper leaked and required occasional refilling.

2026-04-04 • via Nuitee
3
342allysac • Business
4
Smh
Pros:

The location is fine and the front desk was friendly enough . But I would expect a 3 star hotel to have mattress covers on the beds. I have double room and neither bed has any type of cover whatsoever on the bed. And I asked for one and the housekeeper said they dont have any.....the floor wasn't swept there's no coffeemaker no iron no blow dryer. No disposable cups . No kleenex.

2026-03-23 • via Tripadvisor
P
Paola Louise • solo_traveller • us
10
2026-03-23 • via Nuitee
A
Alan • couple • us
5
It was decent.
Pros:

Close to Mayo Clinic

Cons:

Very drab,dark room. Needs remodeling. Needs a paint job with brighter,ligher colors. A depressing room.

2026-03-16 • via Nuitee
A
Anthony • solo_traveller • ca
4
No
Pros:

Nothing

Cons:

Luke warm water, locked out of my room several times due to my key card not working, they tried to double charge me resulting in me having to wait 20 minutes in the lobby to check in.

2026-03-15 • via Nuitee
R
Robert • extended_group • us
9
2026-03-09 • via Nuitee
T
Tiff • family_with_children • us
8
Pros:

Location, price

Cons:

No pots and pans, dishes...

2026-01-30 • via Nuitee
J
joseph • solo_traveller • us
7
Pros:

have been staying here for many years NO Breakfast ! they did have Coffee in the past but that is GONE NOW ! !

Cons:

better curtains to restrict out side security lighting from getting into the room while trying to sleep NO COFFEE !

2026-01-30 • via Nuitee
K
kristinlQ5389LV • Family
10
Excellent
Pros:

I’ve loved my stay here, Sam and everyone at the front desk is so helpful and attentive. I would definitely recommend if you’re looking for a cozy place to stay in Scottsdale with great service, this is the place to go!

2026-01-29 • via Tripadvisor
S
Smith • solo_traveller • us
3
2026-01-27 • via Nuitee