Extended Stay America Select Suites - Phoenix - Scottsdale - North

Hotels
Extended Stay America Suites
7.1 (309 reviews)
15501 North Scottsdale Road , Scottsdale , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Heating
Family rooms
Pets allowed
Laundry
See all facilities

Review Highlights

Pros:
Great location
Accommodating staff
Cons:
Cleanliness issues
Missing amenities

Categories

Cleanliness
6.06
Multiple complaints regarding cleanliness including issues with bed bugs and roaches.
Service
9.03
Staff was mostly accommodating and friendly, except for a couple of negative experiences.
Location
9.07
Convenient location close to restaurants and activities.
Room Quality
7.02
Issues with room features and overall discomfort mentioned in reviews.
Amenities
5.55
Significant complaints regarding missing items like soap and kitchenware.
Value for Money
6.51
Concerns raised about charges and refunds affecting perceived value.
Food and Beverage
5.06
No breakfast service and vending machines not working.
Overall Experience
8.53
While many issues were mentioned, some positive experiences and helpful staff were noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:23

Property Description

Fully Equipped Kitchen in Every Room
Enjoy the convenience of a fully equipped kitchen in every room, complete with a stovetop, microwave, and fridge. Prepare your own meals just like at home during your extended stay.

Complimentary Grab-and-Go Breakfast
Start your day right with our free grab-and-go breakfast, offering a selection of breakfast bars, muffins, hot cereal, coffee, and tea. Perfect for guests on the move or those looking for a quick and easy breakfast option.

Convenient Amenities and Services
Benefit from free WiFi, 24-hour front desk service, laundry facilities, and upgraded bedding with extra pillows. Plus, take advantage of our weekly housekeeping and onsite parking for a stress-free stay.

Book now for a comfortable and hassle-free extended stay experience at Extended Stay America - Phoenix - Scottsdale - North!

Important information:

Please note that only weekly housekeeping services are provided. For a stay of 8 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen and more.
Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee.
The grab-and-go breakfast served includes breakfast bars, muffins, hot cereal, coffee and tea only.
A valid credit card is required at check-in for payment, cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHX

Location

Guest Reviews

7.1
Based on 309 reviews
Cleanliness: 6.06
Service: 9.03
Location: 9.07
Room Quality: 7.02
Amenities: 5.55
Value for Money: 6.51
Food and Beverage: 5.06
Overall Experience: 8.53
R
ricardo solo_traveller us
5
2026-08-22 via Nuitee
J
Janice couple us
10
2026-08-03 via Nuitee
R
Richard solo_traveller us
7
2026-07-22 via Nuitee
H
Howe couple us
9
2026-07-10 via Nuitee
T
Timothy solo_traveller us
8
2026-07-09 via Nuitee
J
Jennifer solo_traveller us
10
Pros:

Easy check in and very clean

2026-06-17 via Nuitee
A
Agayev solo_traveller us
5
2026-06-16 via Nuitee
R
Ray couple us
9
Pros:

N/A

Cons:

N/A

2026-06-12 via Nuitee
N
Nancy couple us
2
Honestly, it was a roof over our heads for one night...not renovated truly unacceptable.
Pros:

We did not receive breakfast.

Cons:

We asked for a 1st floor room (for our dog to feel safe-she's fearful of noises). In doing so, the staff accommodated us with an end room that had no dishes, soap, utensils or toilet paper. I walked to the office for t.p. etc. and found the office full of Police Officers and I couldn't get in - had to motion to the front desk for t.p! Filthy bathroom.

2026-06-10 via Nuitee
J
Jill solo_traveller us
10
2026-06-07 via Nuitee
B
Brian solo_traveller us
1
2026-06-05 via Nuitee
S
Shaw solo_traveller us
9
2026-05-23 via Nuitee
S
Sergio solo_traveller gt
8
Perfecto para viaje de negocios, buena ducha.
Pros:

No incluye desayuno, pero hay opciones cerca.

2026-05-11 via Nuitee
I
Ingram solo_traveller us
10
2026-05-02 via Nuitee
L
Lillian solo_traveller us
1
Awful place to stay
Cons:

The bed was too hard to sleep on, the chair wasn't any better, the carpet was dirty, the a/c barely blew, the first room they put me in reeked of cigarettes and it's supposed to be smoke free rooms, so they moved me to a different room and it was very uncomfortable and the carpet was dirty. There's no lobby with coffee or anything. I'll never stay there again, I stayed in a different extended stay hotel and it was great but this one is awful

2026-04-25 via Nuitee
K
Kenneth solo_traveller us
1
LITERALLY THE WORST STAY OF MY LIFE.
Pros:

Called at 7pm, stated I would be a late check in due to traffic/travel. They told me to call on the phone outside the office. I got there rough 11:50pm..they advised me they couldn't check me in until after 2am because of the night aduit process. So they made me sit in my truck until 2am woth no bathroom, already sleep deprive. At the this point I'm beyond pissed. I've worked all sorts of mid to high end hotel jobs and NEVER NOT ONCE weren't able to get someone checked in and we damn sure didn't deny them a bathroom. The night audit staffs attitude about the situation was absolutely unacceptable. She also told me she would not even try to get me a late check out or did ahe apologize for my situation. I had an absolutely all around terrible experience. Room was not clean, smelled like smoke, bathroomm sink was rusty. I will NEVER give this brand my business again. Especially for $205. Total rip off. Best Western or motel 6 has nicer rooms.

Cons:

Piss poor system management prevents customers from checking in on late arrivals. The knight auditors attitude and demeanor was piss poor. The room was actually dirty and felt outdated. The room smelled like smoke.

2026-04-23 via Nuitee
C
Corey solo_traveller us
4
2026-04-22 via Nuitee
J
jon solo_traveller pa
3
Was my option for last minute stay but very poor condition.
Pros:

The location was perfect. The ground-floor room was convenient. Room key worked fine.

Cons:

No dishes or utensils. Flooring had gouges and was very dirty. Towels were old and stained. No shampoo. Felt like the owners were very greedy and wanted to provide the least amount of amenities and collect as much as possible.

2026-04-22 via Nuitee
O
Osvaldo couple us
9
2026-04-17 via Nuitee
J
Julia solo_traveller us
1
DON'T STAY HERE
Pros:

location

Cons:

It was not clean, had shabby furniture, cheap matress, no dishes or coffee maker in kitchenette. We had booked & paid for 9 days. We canceled when we saw the room, but still haven't received our refund.

2026-04-16 via Nuitee