Hampton Inn & Suites Chicago-Downtown

Hotels
•
Hampton Inn
9 (3208 reviews)
33 West Illinois , Chicago , us

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable pillows
Cons:
Issues with room cleanliness
Limited breakfast options
Noise from outside

Categories

Cleanliness
7.83
Multiple reviews mention issues with cleanliness, including lack of basic amenities and poor room upkeep.
Service
9.8
Staff is consistently praised for being friendly and helpful.
Location
9.84
Several reviews highlight that the hotel is conveniently located near tourist attractions.
Room Quality
8.79
Rooms received mixed feedback regarding noise and amenities.
Amenities
8.82
Amenities were criticized in some reviews, with comments on lack of essentials.
Value for Money
8.78
Some guests feel that the price is high given certain limitations.
Food and Beverage
8.33
Breakfast options were perceived as limited by some guests.
Overall Experience
9.8
Despite issues, many guests reported a generally positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 13:49

Property Description

Central Location and Modern Amenities
Located in the heart of the city, the Hampton Inn and Suites Chicago Downtown offers easy access to major attractions and luxury shopping on the Magnificent Mile. Guests can enjoy modern fitness facilities, on-site dining, and contemporary accommodation for a comfortable stay.

Convenient Access to City Attractions
Explore the cultural, entertainment, and business areas of Chicago with ease. Visit iconic landmarks like the Sears Tower, Navy Pier, and Shedd Aquarium, all just minutes away from the hotel. Immerse yourself in the vibrant city life without any hassle.

Complimentary Breakfast and Relaxation
Start your day with a delicious free breakfast at the hotel or take a leisurely stroll to explore nearby dining options. Unwind in the indoor swimming pool, shop at the on-site gift shop for souvenirs, and enjoy 24-hour front desk service for a seamless stay experience.

Book your stay at Hampton Inn and Suites Chicago Downtown for a memorable and convenient visit to the Windy City.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 65 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 3208 reviews
Cleanliness: 7.83
Service: 9.8
Location: 9.84
Room Quality: 8.79
Amenities: 8.82
Value for Money: 8.78
Food and Beverage: 8.33
Overall Experience: 9.8
V
Valerie • couple • us
9
2026-06-25 • via Nuitee
S
Susan • family_with_children • us
8
Beds were comfortable and rooms were quiet for sleeping
Pros:

Breakfas was good and had a variety to choose from

Cons:

Free coffee and water should be available in the lobby all day not just at breakfast

2026-06-25 • via Nuitee
A
Anna • extended_group • us
8
Pros:

Comfortable, clean, nice staff, good location

Cons:

Only complaint is the breakfast is chaos, long lines and not enough room for the amount of people that go to the breakfast

2026-06-21 • via Nuitee
M
MARIA • extended_group • it
9
2026-06-21 • via Nuitee
D
Delisa 1 • family_with_children • us
9
Great hotel location and staff very friendly.
Pros:

Everything was great. Its was my bday weekend and i came to see Bruno Mars at Solider Field.

Cons:

No complaints

2026-06-21 • via Nuitee
A
Arpita • extended_group • us
10
Excellent
Pros:

The location of the property is amazing. And having a good restaurant within the Hotel is a bonus.
The staff were very cordial. Breakfast is good.

2026-06-21 • via Nuitee
J
Julieta • solo_traveller • ar
9
2026-06-20 • via Nuitee
R
Rogelio • family_with_children • us
8
It was a great and comfortable place to stay
Pros:

It’s very clean and close to the attractions. The room was clean and comfortable. Hot breakfast was plus factor. Staff were courteous.

Cons:

The bathroom tissue holder was so loose that it fell the tissue

2026-06-20 • via Nuitee
A
Andy • family_with_children • us
6
Cons:

Breakfast selection was not great, need more fruit options.

2026-06-20 • via Nuitee
D
Delores • family_with_children • us
10
The staff was always helpful
Pros:

The breakfast was excellent

2026-06-19 • via Nuitee
• couple • ba
8
Pros:

Loš

Cons:

Doručak

2026-06-18 • via Nuitee
P
Pablo • family_with_children • cr
9
Pros:

Todo estuvo muy bien, el desayuno ofrecía variedad. La habitación muy limpia y linda. La ubicación del hotel es muy buena para poder explorar la ciudad.

2026-06-17 • via Nuitee
J
Jeanne • family_with_children • us
10
We would stay here again in a heartbeat
Pros:

Location, staff, breakfast and overall feel were amazing.

Cons:

Pretty much everything!

2026-06-17 • via Nuitee
B
Benjamin • extended_group • fr
5
Hôtel bien placé, mais cher pour la qualité de service rendu.
Pros:

Hotel bien placé. Litterie confortable.

Cons:

Mal isolé phoniquement, bruits de la rue même au 10ème étage qui vous empêche de dormir.
Des personnes agitées ont fait du bruit jusqu'à minuit et on recommencé à 4h30. Malgré l'appel à l'accueil, personne n'est intervenu.
Le déjeuné est plus que passable. Peu de diversité dans les choix et le goût n'était pas au rendez-vous.

2026-06-16 • via Nuitee
P
Perret • family_with_children • ar
6
muy costosa para los pobres servicios que otorga
Pros:

la ubicacion

Cons:

el desayuno muy pobre. Lejos de ser el famoso desayuno americano.

2026-06-16 • via Nuitee
C
Cristiana • couple • de
8
Ich wahren ins gesamt zufrieden.
Pros:

Frühstück war in Ordnung. Ich hatte etwas mehr von der Schwimmbad erwartet. Hotel hat sehr gute Lage, ganz nähe des Zentrum. Könnte etwas günstiger sein. Aber ins gesamte hat uns gefallen.

Cons:

Den Schwimmbad und Fitness habe etwas mehr erwarten.

2026-06-16 • via Nuitee
G
GUSTAVO HO • solo_traveller • mx
10
Comodidad en la mejor ubicación
Pros:

La localización es muy buena.

Cons:

Hubo un inconveniente por una filtración de agua en mi habitación que reporté a la administración y fue resuelta

2026-06-15 • via Nuitee
M
Michelle • family_with_children • us
10
2026-06-14 • via Nuitee
E
elixabete • family_with_children • es
8
2026-06-14 • via Nuitee
A
AKIKO • couple • jp
10
2026-06-14 • via Nuitee