Hampton Inn & Suites Chicago-Downtown

Hotels
•
Hampton Inn
9 (3323 reviews)
33 West Illinois , Chicago , US
+1 312-832-0330

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable pillows
Cons:
Issues with room cleanliness
Limited breakfast options
Noise from outside

Categories

Cleanliness
7.83
Multiple reviews mention issues with cleanliness, including lack of basic amenities and poor room upkeep.
Service
9.8
Staff is consistently praised for being friendly and helpful.
Location
9.84
Several reviews highlight that the hotel is conveniently located near tourist attractions.
Room Quality
8.79
Rooms received mixed feedback regarding noise and amenities.
Amenities
8.82
Amenities were criticized in some reviews, with comments on lack of essentials.
Value for Money
8.78
Some guests feel that the price is high given certain limitations.
Food and Beverage
8.33
Breakfast options were perceived as limited by some guests.
Overall Experience
9.8
Despite issues, many guests reported a generally positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 13:49

Property Description

Central Location and Modern Amenities
Located in the heart of the city, the Hampton Inn and Suites Chicago Downtown offers easy access to major attractions and luxury shopping on the Magnificent Mile. Guests can enjoy modern fitness facilities, on-site dining, and contemporary accommodation for a comfortable stay.

Convenient Access to City Attractions
Explore the cultural, entertainment, and business areas of Chicago with ease. Visit iconic landmarks like the Sears Tower, Navy Pier, and Shedd Aquarium, all just minutes away from the hotel. Immerse yourself in the vibrant city life without any hassle.

Complimentary Breakfast and Relaxation
Start your day with a delicious free breakfast at the hotel or take a leisurely stroll to explore nearby dining options. Unwind in the indoor swimming pool, shop at the on-site gift shop for souvenirs, and enjoy 24-hour front desk service for a seamless stay experience.

Book your stay at Hampton Inn and Suites Chicago Downtown for a memorable and convenient visit to the Windy City.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Location

Guest Reviews

9
Based on 3323 reviews
Cleanliness: 7.83
Service: 9.8
Location: 9.84
Room Quality: 8.79
Amenities: 8.82
Value for Money: 8.78
Food and Beverage: 8.33
Overall Experience: 9.8
T
Tetiana • couple • us
10
Pros:

Very good. Nice breakfast

2026-10-12 • via Nuitee
A
Arianne • family_with_children • pr
10
2026-10-12 • via Nuitee
D
Downs Hilton • solo_traveller • us
6
2026-10-11 • via Nuitee
J
Jaime • couple • co
6
Considerar otras opciones
Pros:

La ubicación es muy buena.

Cons:

Realmente el desayuno es muy básico y no se justifica por el precio que se paga.

2026-10-09 • via Nuitee
N
Nhung • solo_traveller • us
10
Good service
Pros:

Nice , good location

Cons:

Very clean

2026-10-08 • via Nuitee
H
Hassan • couple • gb
10
2026-10-08 • via Nuitee
J
JAI HAK • solo_traveller • us
7
2026-10-08 • via Nuitee
J
Júlia • solo_traveller • ch
8
2026-10-07 • via Nuitee
J
Joshua • couple • us
10
2026-10-07 • via Nuitee
C
Cristiana • couple • it
7
Pros:

Centrale abbastanza pulito

Cons:

Stanza piccola

2026-10-07 • via Nuitee
J
Jordi • family_with_children • us
9
2026-10-07 • via Nuitee
C
Ching kai • extended_group • us
10
2026-09-19 • via Nuitee
M
Maryann • solo_traveller • us
9
What a great experience
Pros:

Facilities and free breakfast, staff were so accommodating and help us .the valet solved our parking hassles.

Cons:

No computer room for work emergency. The pool was ok but there is one thing covered with sack like cover that ruin the view.i booked two room and request that it was adjacent to each other we tried to ask that during check in but its not its just near to each other . I don't have the strength to argue or complain but my roommate says next time be firm

2026-09-19 • via Nuitee
M
Martin • extended_group • de
9
Mitten in Chicago - Kann man buchen, ohne groß zu überlegen. Empfehlung!
Pros:

Die Lage zur Nähe Wrigley Buildung, Magnificient Mile, Marina City ist hervorragend. Es gibt einen Innenpool und Gym. Betten tadellos. Insgesamt auch recht ruhig (unser Zimmer war im 5.Stock) Das kostenlose Frühstück ist halt so wie man es kennt vom Continental Breakfast, aber es ist alles sehr sauber und appetitlich. Es gibt rund um die Uhr frischen Kaffee oder heißes Wasser für Tee.

Cons:

Die Kosten für Parken sind sehr hoch, aber das ist kein Alleinstellungsmerkmal für das Hotel und ich würde es auch nicht anlasten. Tipp: Über Apps wie Spothero findet man in der Nähe günstigere Parkhäuser

2026-09-15 • via Nuitee
W
Wendy • family_with_children • us
9
2026-09-15 • via Nuitee
J
Jesús • family_with_children • es
8
Bien
Pros:

Muy correcto todo

Cons:

Camas pequeñas para 2

2026-09-15 • via Nuitee
M
Mario • extended_group • gt
10
2026-09-15 • via Nuitee
A
Angela • family_with_children • us
7
2026-09-14 • via Nuitee
E
Emilee • solo_traveller • us
9
Pros:

The staff was so incredibly friendly and helpful!the breakfast was very good. The kids liked the pool. Location was within walking distance of a lot of stuff we wanted to do.

Cons:

It's right next to the fire station, so the sirens woke us up a lot.

2026-09-14 • via Nuitee
K
Kala • family_with_children • us
10
Excellent
Pros:

Clean, very helpful and professional

2026-09-12 • via Nuitee