Hampton Inn & Suites Chicago-Downtown

Hotels
•
Hampton Inn
9 (2904 reviews)
33 West Illinois , Chicago , us

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable pillows
Cons:
Issues with room cleanliness
Limited breakfast options
Noise from outside

Categories

Cleanliness
7.83
Multiple reviews mention issues with cleanliness, including lack of basic amenities and poor room upkeep.
Service
9.8
Staff is consistently praised for being friendly and helpful.
Location
9.84
Several reviews highlight that the hotel is conveniently located near tourist attractions.
Room Quality
8.79
Rooms received mixed feedback regarding noise and amenities.
Amenities
8.82
Amenities were criticized in some reviews, with comments on lack of essentials.
Value for Money
8.78
Some guests feel that the price is high given certain limitations.
Food and Beverage
8.33
Breakfast options were perceived as limited by some guests.
Overall Experience
9.8
Despite issues, many guests reported a generally positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 13:49

Property Description

Central Location and Modern Amenities
Located in the heart of the city, the Hampton Inn and Suites Chicago Downtown offers easy access to major attractions and luxury shopping on the Magnificent Mile. Guests can enjoy modern fitness facilities, on-site dining, and contemporary accommodation for a comfortable stay.

Convenient Access to City Attractions
Explore the cultural, entertainment, and business areas of Chicago with ease. Visit iconic landmarks like the Sears Tower, Navy Pier, and Shedd Aquarium, all just minutes away from the hotel. Immerse yourself in the vibrant city life without any hassle.

Complimentary Breakfast and Relaxation
Start your day with a delicious free breakfast at the hotel or take a leisurely stroll to explore nearby dining options. Unwind in the indoor swimming pool, shop at the on-site gift shop for souvenirs, and enjoy 24-hour front desk service for a seamless stay experience.

Book your stay at Hampton Inn and Suites Chicago Downtown for a memorable and convenient visit to the Windy City.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 65 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 2904 reviews
Cleanliness: 7.83
Service: 9.8
Location: 9.84
Room Quality: 8.79
Amenities: 8.82
Value for Money: 8.78
Food and Beverage: 8.33
Overall Experience: 9.8
K
Karina • solo_traveller • br
10
2026-02-13 • via Nuitee
Y
Yves • extended_group • ch
8
2026-02-12 • via Nuitee
M
MCGHEE • family_with_children • us
10
Very pleasant
Pros:

Rooms were excellent very clean front desk staff were very friendly and professional ! Great personalities and very knowledgeable regarding places to visit in the city

Cons:

Nothing

2026-02-12 • via Nuitee
H
Hanna • couple • us
8
2026-02-12 • via Nuitee
J
Julie • couple • fr
7
Pros:

L’emplacement, nous avons tout fait à pied
Personnel très agréable

Cons:

Humidité extrême dans la chambre
Chambre sombre
Salle de bains mal nettoyé et mal réparé, pas de papier toilette quand nous sommes arrivés

2026-02-11 • via Nuitee
L
Lopes • family_with_children • us
10
2026-02-09 • via Nuitee
D
Diego • extended_group • mx
10
Pros:

La ubicación

2026-02-09 • via Nuitee
B
Beatriz Del Carmen • couple • mx
9
2026-02-09 • via Nuitee
B
Beatriz Del Carmen • couple • mx
10
2026-02-09 • via Nuitee
M
Mariel • family_with_children • ar
10
2026-02-08 • via Nuitee
D
Dominik • extended_group • sk
10
2026-01-29 • via Nuitee
A
anna • extended_group • pl
10
2026-01-28 • via Nuitee
A
Alexandria • solo_traveller • us
9
2026-01-27 • via Nuitee
M
María • extended_group • es
8
Comfortable for a business trip
Pros:

Wonderful staff and very good location.

Cons:

Noisy (fire station, but also noises coming from the bathroom).
Breakfast quality could be improved. Real tableware would be appreciated instead of disposable.

2026-01-27 • via Nuitee
A
Alyson • solo_traveller • us
10
Pros:

Perfect location, helpful staff & good breakfast

Cons:

Nothing

2026-01-27 • via Nuitee
F
forsberg • extended_group • us
10
2026-01-27 • via Nuitee
A
Alexander • extended_group • us
8
Well, run Hampton, nice location, worth the stay.
Pros:

The property was located in a great spot, the staff were responsive, and the hotel was well run. Again the staff, or excellent from the front desk to the housekeepers and houseman.

Cons:

Unfortunately, the pool was not open during our stay. Which was one of the reasons we booked the hotel. It wasn’t a significant damper in our state, but it was a disappointment.

2026-01-26 • via Nuitee
T
TOVAR BOHORQUEZ • family_with_children • co
10
2026-01-26 • via Nuitee
B
Brenda • family_with_children • us
8
2026-01-26 • via Nuitee
R
Ruth • family_with_children • us
9
Great
Cons:

My daughter accidentally left her earbuds and when she contacted the hotel they said they did not find them. Room 817

2026-01-26 • via Nuitee