Hampton Inn & Suites Chicago-Downtown

Hotels
Hampton Inn
9 (3181 reviews)
33 West Illinois , Chicago , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable pillows
Cons:
Issues with room cleanliness
Limited breakfast options
Noise from outside

Categories

Cleanliness
7.83
Multiple reviews mention issues with cleanliness, including lack of basic amenities and poor room upkeep.
Service
9.8
Staff is consistently praised for being friendly and helpful.
Location
9.84
Several reviews highlight that the hotel is conveniently located near tourist attractions.
Room Quality
8.79
Rooms received mixed feedback regarding noise and amenities.
Amenities
8.82
Amenities were criticized in some reviews, with comments on lack of essentials.
Value for Money
8.78
Some guests feel that the price is high given certain limitations.
Food and Beverage
8.33
Breakfast options were perceived as limited by some guests.
Overall Experience
9.8
Despite issues, many guests reported a generally positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 13:49

Property Description

Central Location and Modern Amenities
Located in the heart of the city, the Hampton Inn and Suites Chicago Downtown offers easy access to major attractions and luxury shopping on the Magnificent Mile. Guests can enjoy modern fitness facilities, on-site dining, and contemporary accommodation for a comfortable stay.

Convenient Access to City Attractions
Explore the cultural, entertainment, and business areas of Chicago with ease. Visit iconic landmarks like the Sears Tower, Navy Pier, and Shedd Aquarium, all just minutes away from the hotel. Immerse yourself in the vibrant city life without any hassle.

Complimentary Breakfast and Relaxation
Start your day with a delicious free breakfast at the hotel or take a leisurely stroll to explore nearby dining options. Unwind in the indoor swimming pool, shop at the on-site gift shop for souvenirs, and enjoy 24-hour front desk service for a seamless stay experience.

Book your stay at Hampton Inn and Suites Chicago Downtown for a memorable and convenient visit to the Windy City.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 65 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 3181 reviews
Cleanliness: 7.83
Service: 9.8
Location: 9.84
Room Quality: 8.79
Amenities: 8.82
Value for Money: 8.78
Food and Beverage: 8.33
Overall Experience: 9.8
B
Brian extended_group us
10
Great place would stay again
Pros:

Very clean and great location

Cons:

Nothing

2026-06-06 via Nuitee
G
Gene couple us
10
Pros:

Centrally located near the Red Line and restaurants / bars

2026-06-06 via Nuitee
K
Katelyn couple us
9
2026-06-04 via Nuitee
M
Mehmet family_with_children tr
9
2026-06-04 via Nuitee
S
Sylvia solo_traveller us
9
Pros:

Nice hotel. Great location, within walking distance of everything. Good breakfast too. And I appreciate the locked doors at night for added security

2026-06-02 via Nuitee
R
Renee family_with_children us
10
Excellent
Pros:

The personnel at the front desk were great; the room was good and clean; breakfast

Cons:

Parking was a distance away and had to pay for it, but probably the norm for downtown Chicago

2026-06-01 via Nuitee
K
Kolomiichuk family_with_children us
8
2026-05-30 via Nuitee
G
Gerald family_with_children us
8
Very nice clean hotel. Would definitely recommend
Pros:

Very nice hotel right in downtown Chicago

Cons:

The pool was not good. More of a pool for the kids

2026-05-30 via Nuitee
F
flora family_with_children it
5
2026-05-29 via Nuitee
N
Natacha solo_traveller us
10
Wonde
Pros:

Great time planning to go back in the summer

Cons:

Staff calling me two o'clock in the morning

2026-05-28 via Nuitee
D
Dennis family_with_children us
9
2026-05-28 via Nuitee
H
Hanee family_with_children us
10
2026-05-28 via Nuitee
S
Sarah family_with_children us
8
2026-05-28 via Nuitee
J
Julien solo_traveller fr
10
Pros:

La disponibilité du personnel

2026-05-28 via Nuitee
S
Sujit family_with_children us
10
2026-05-27 via Nuitee
P
Péricles Alexandre couple br
10
Pros:

Tudo muito bom

Cons:

Tem muito hospedes pobre maconha

2026-05-27 via Nuitee
T
Tomas couple cz
9
2026-05-26 via Nuitee
J
Juan Angel couple us
10
Fabuloso!!!
Pros:

Muy limpio y el staff muy amable

2026-05-26 via Nuitee
K
Kayjana extended_group us
10
Pros:

Very clean room. Great location

2026-05-25 via Nuitee
Y
Yolanda solo_traveller us
8
I enjoyed the stay because it had everything I was looking for in a place except for parking.
Pros:

It was clean beautiful and comfortable

Cons:

Parking not on sight

2026-05-25 via Nuitee