Facilities

Meeting rooms
Full-service spa
Boat tours nearby
Fitness facilities
Health or beauty spa nearby
Proposal/romance packages available
Express check-out
Nightclub
Free WiFi
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great location
Clean rooms
Comfortable beds
Cons:
Limited parking
Expensive breakfast
No spa services

Categories

Cleanliness
8.3
Guests consistently mentioned cleanliness as a positive aspect.
Service
8.5
Service was generally appreciated, with special mentions for friendly and helpful staff members like Maria, Salma, Nour, Maria, Omar, and Gehan.
Location
8.1
The hotel is located in close proximity to many key landmarks and public transport, making it convenient for guests.
Room Quality
7.9
Rooms were spacious, clean, and comfortable, with some minor complaints about maintenance in a few instances.
Amenities
7.2
The amenities provided were satisfactory, with some positive feedback on the gym and pool, but some guests mentioned the absence of spa services.
Value for Money
6.7
Mixed reviews on the value for money, with some guests feeling that the price was slightly high compared to the services offered.
Food and Beverage
7.2
Positive feedback on breakfast and restaurant services, with a few suggestions for more variety.
Overall Experience
8.2
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-28 02:56

Property Description

Luxurious Spa and Entertainment Options
Indulge in massages, body treatments, and a night at the on-site casino after a workout at the 24-hour fitness center or dancing at the nightclub.

Fine Dining and Elegant Accommodations
Savor Mediterranean cuisine at Solana Restaurant or opt for 24-hour room service. Make yourself at home in one of the 614 guestrooms with private balconies and deep soaking bathtubs.

Convenient Amenities and Business Facilities
Enjoy complimentary Wi-Fi, concierge services, and a business center. With 21840 square feet of event space and limo service, hosting events is a breeze.

Book now for a luxurious stay at Conrad Cairo, centrally located for exploring Cairo's iconic attractions.

Important information:

* Local laws may restrict unmarried guests from sharing rooms. Guests are responsible for providing proof of marriage, if requested by the property.
* Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
* Up to 2 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
* Only registered guests are allowed in the guestrooms.
* The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
* Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
* No pets and no service animals are allowed at this property.
* Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CAI

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

See all policies

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

Cleanliness: 8.3
Service: 8.5
Location: 8.1
Room Quality: 7.9
Amenities: 7.2
Value for Money: 6.7
Food and Beverage: 7.2
Overall Experience: 8.2
J
John • partner
10
Pros:

Fabulous location - really good staff and somewhere to relax and enjoy Cairo. Thank you to everyone who made our stay so enjoyable.

2024-12-07 • via Nuitee
A
Abdulla • friends
2
Pros:

One of the cleaning staff stole $2,500 from the safe while I was leaving the room. I have not been able to contact anyone with the hotel management. They are not cooperative. I do not recommend staying there.

2024-10-04 • via Nuitee
E
Emad
8
Pros:

The room was new and perfect but the towels need to be changed and the lobby furniture is too dirty
The stuff was really friendly

2024-09-18 • via Nuitee
M
Mubarak
8
Pros:

Towels are old

2024-09-12 • via Nuitee
O
Omar
4
Pros:

nothing

2024-08-18 • via Nuitee
A
Arafat • family_with_children
6
Pros:

Beautiful location, but smoking everywhere, not good for families, a lot of young people and 18

2024-08-03 • via Nuitee
B
Bernt
10
Conrad - the spirit of Cairo
Pros:

Conrad Hotel is right on the brink of the Nile. The pool area is fantastic with great service. Rooms are very nice and clean and the staff is extremely friendly and service minded. We were allowed to stay in our room as long as we wanted the day we had to leave which is a great feature, so we could enjoy the hotel right up until we had to go to the airport. Highly recommended!

2024-07-31 • via Nuitee
A
ali
2
Pros:

الاستقبال اسوء معاملة

2024-05-26 • via Nuitee
V
Verified traveler
6
Pros:

The check-in process was long as their system was down when we arrived. The washroom ceiling was also leaking water in the middle of the night but they provided a new room promptly after our request to be moved. The non-smoking room still smelled like smoke, probably due to the ventilation. The breakfast had a large variety.

2024-05-01 • via Nuitee
H
Hossam • partner
10
Pros:

Thanks for a wonderful stay, you just need to work on the front desk staff a bit more.

2024-04-21 • via Nuitee
M
Michael
10
Pros:

The property is beautiful. All rooms and public areas are impeccable.

2024-04-21 • via Nuitee
H
Hamad
6
Pros:

Good vibe but they are tacking to much time for check in/out even if there is not too much people waiting

2024-04-17 • via Nuitee
V
Verified traveler
10
Pros:

The pool was under construction and not available for use but they had complimentary car service to a marriott across the street so allow us to use their pool! Awesome customer service.

2024-04-14 • via Nuitee
K
Keisha
8
Pros:

The hotel is amazing. Nice and clean but boy the check in staff, the attitude is filthy and have no professionalism. Imagine traveling for over 24hrs and was told I can’t get my room until after 5 hrs of waiting in the lobby.

2024-01-03 • via Nuitee
R
Rahul
4
Horrible place that should be avoided at all costs
Pros:

It’s a very badly managed place and the staff is pretty average.Both check in and checkout was slow and people managing it looked like they had no idea what they were doing. Staff at the breakfast place barely spoke English and it was hard top even get eggs cooked off the lady in Charge of the egg station. Guests were noisy in the corridors (probably because of the Casino in the hotel). The gym is in room 706..and it actually is a guest room without the beds. Really a poor place and is to be avoided at all costs.

2023-12-21 • via Nuitee
M
Muzzafar
6
Poor customer service & care
Pros:

1)Door key was not working, went downstairs 2 times to fix it. It took 50 min then it was door itself lock was not working. This is gross.
2) did call in morning at 8:30am to clean room, they said guy coming, no one came and we went out. When came back at 7:30, no cleaning at all. Did call twice on 0 no one one picked phone not call back. I travel worldwide and never saw such a bad service in 4-5 stars hotels like Conrad.

2023-12-05 • via Nuitee
N
Nurun • partner
10
Pros:

Beautiful hotel in the heart of Cairo . They gave us access to VIP lounge because we had to pay extra to extend our stay which was lovely. Staff is so nice and helpful

2023-12-04 • via Nuitee
W
waleed
4
Pros:

First of all the check in took more than 30 minutes even though i was checking in on 22 floor .
The excutive lounge food choice wasn't to the expectation.
The room cleaing wasn't good at all .. the balcony seating area was never cleaned during my stay.
The key card sensor on the elevator need changing .

2023-12-02 • via Nuitee
A
Abdulla
10
Pros:

Good hotel

2023-11-12 • via Nuitee
M
mohamed
10
Pros:

Perfect location, great view on Nile River
The River walk is just in front of the hotel.

2023-10-09 • via Nuitee