Thompson Chicago, by Hyatt

Hotels
Thompson Hotels
9.2 (840 reviews)
21 East Bellevue Place , Chicago , us

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Great service
Clean rooms
Good location
Cons:
Missing coffee maker
Noise from heating system

Categories

Cleanliness
9.26
Rooms were clean and well-appointed.
Service
9.73
Staff is extremely attentive and kind, with memorable personalized touches.
Location
9.27
Great location with easy access to dining and shopping.
Room Quality
9.22
Rooms are modern, classy, and spacious.
Amenities
8.75
Missing coffee maker/cappuccino machine, but overall amenities are good.
Value for Money
8.71
Good value considering the great location and service.
Food and Beverage
9.26
Food quality is good, with various dining options nearby.
Overall Experience
9.43
Overall a fantastic experience with memorable moments and excellent service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:17

Property Description

Luxury Boutique Hotel in Chicago City Centre

Modern Amenities: Every guest room at Thompson Chicago features a flat-screen cable TV, a mini bar, and luxurious bath amenities. Enjoy a relaxing rain shower experience during your stay.

Culinary Delights: Indulge in handmade pastas, grilled seafood, and signature cocktails at the upscale on-site restaurant, Nico Osteria. For a more private dining experience, guests can opt for in-room dining options.

Fitness and Recreation: Stay active during your visit with access to the 1,000 square foot fitness centre at the Chicago Thompson hotel. Explore nearby attractions like Millennium Park, Oak Street Beach, and the Chicago Lakefront just minutes away.

Book your stay at Thompson Chicago now to experience luxury and convenience in the heart of the city.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that Wi-Fi access is free for up to 1 GB of use. Extra WiFi access of up to 2.5 GBs can be purchased at an additional fee for gaming and movie watching purposes.

Please note that the restaurant will be undergoing renovations beginning January 27th, and no meals will be available during this time.

The restaurant Nico and Salon Nico. are closed for renovations. AM room service will be available.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORD

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible on site (reservation is not needed) and charges may be applicable.

Location

Guest Reviews

9.2
Based on 840 reviews
Cleanliness: 9.26
Service: 9.73
Location: 9.27
Room Quality: 9.22
Amenities: 8.75
Value for Money: 8.71
Food and Beverage: 9.26
Overall Experience: 9.43
T
Tara family_with_children us
10
Would stay here again next Chicago trip!
Pros:

Great location lively restaurants right outside the hotel and a great pancake spot across the street. Rooms are quiet . Staff is friendly and accommodating.

Cons:

Nothing

2026-06-27 via Nuitee
Q
Q8382RTjeffg Business
10
Amazing location- even better service !!
Pros:

Outstanding stay at the Thompson Hotel Chicago! From the moment I arrived, the experience was exceptional. The hotel is beautifully designed, the rooms are very comfortable and well-appointed, and the location is perfect for both business and pleasure.

A special thank you to Ahmad at the front desk, who truly made the stay memorable. His professionalism, warmth, and willingness to go above and beyond provided a level of hospitality that stands out. He made us feel genuinely welcomed and ensured every detail was taken care of.

I highly recommend the Thompson Hotel Chicago and look forward to returning on my next visit to the city.

2026-06-18 via Tripadvisor
B
brianac586 Solo travel
10
Best Hotel Stay I've Had in A While
Pros:

This was my 1st time at this property & it was amazing! Staff was lovely & super helpful, beautiful room and 10/10 for location! I was able to walk everywhere, including the lake! I will certainly be staying here in the future.

2026-06-14 via Tripadvisor
B
blakepanzino Couples
10
Ahmad at front desk was GREAT!
Pros:

Ahmad was extremely helpful in getting me checked in quickly so I could go about my day. Professional, friendly, couldn’t have asked for anything more.

2026-06-12 via Tripadvisor
D
deborahlR7682HD Family
10
Excellent place to stay in Chicago
Pros:

Perfect location and accommodation for a stay in Chicago. Ahmad checked me in and was a welcoming, informative presence. I will definitely stay at Thompson Chicago Hyatt again.

2026-06-08 via Tripadvisor
J
jsg1412 Family New Orleans, Louisiana
10
Great stay
Pros:

Great experience & team working there! Shoutout to Myron, Ahmad, Natalie and Verdell!

2026-06-07 via Tripadvisor
P
Passport48987695298 NONE
10
Anniversary Trip
Pros:

We chose the Thompson Chicago.

From the moment we arrived, the staff set the tone for the entire stay. Every single person we encountered was warm, attentive, and genuinely kind.

Our lake view king room was absolutely stunning. Waking up to those views made every morning feel like a special occasion!

The location is truly unbeatable. Oak Street Beach is right there, the shopping along Michigan Avenue is steps away, and the number of incredible.

We are so grateful we chose the Thompson for our anniversary. We will absolutely be back! 🥂

2026-06-05 via Tripadvisor
S
S1763WRnicholasm Business
10
Fantastic stay
Pros:

Had a great but brief stay at the Thompson this week. Was upgraded to a skyline suite with an amazing view and balcony space. Unfortunately I was only able to spend a little time at the hotel but look forward to returning. Ody at the front desk was wonderful as was Ivan, my waiter at the restaurant for breakfast. Great location and staff, I’ve always enjoyed my stays here. Thanks!

2026-06-05 via Tripadvisor
C
Cruiser820635 Business Baltimore, Maryland
10
Great stay
Pros:

Had a wonderful stay here. The hotel is centrally located in the Gold Cost neighborhood. Friendly staff and clean rooms. Ahmad at reception was great.

2026-06-05 via Tripadvisor
M
Maria couple us
10
The vibe and that I could get my pets with me.
Pros:

The vibe and that I could get my pets with me.

Cons:

All was great.

2026-06-05 via Nuitee
U
U7336XKrenes Business
10
The Thompson is Tops
Pros:

Good location, friendly staff particularly Ahmad, Myron, Natalie and Jackie

2026-06-03 via Tripadvisor
J
jubyc2026 Business
10
Excellent stay during medical conference
Pros:

Overall my stay was fantastic from the cleanliness and spaciousness of the hotel room, the excellent service from the staff, especially Myron, who helped me locate my conference shuttle, helped me with my luggage, and overall always had a smile and positive attitude greatly enhanced my stay.

2026-06-02 via Tripadvisor
P
P8601JVbridgetb Couples
10
Friendly staff
Pros:

Myron made you feel like you just came home with every return

2026-06-02 via Tripadvisor
R
Roam501348 Friends getaway
10
Great Stay Highly Recommend!
Pros:

Location was perfecr, gorgeous space and close to everything special shoutout to Ahmad, Myron, Jackie, Verdell and Natalie for making us feel so welcomed and answering all our questions! :)

2026-06-02 via Tripadvisor
C
colleengV404WJ Family
10
Calm and friendly atmosphere
Pros:

Calm and friendly atmosphere. I came here for a family vacation with my mom and Aunt. They enjoyed their stay and felt comfortable and relaxed the whole time. The neighborhood is quiet with very nice shops and restaurants within walking distance.

The hotel staff (Jackie, Natalie, Ahmad, Myron and Sam) were fantastic and so helpful!

We will stay here again.

2026-06-02 via Tripadvisor
R
rebeccab16 Business Alachua, Florida
10
Great place to stay in Chicago
Pros:

Excellent hotel, good location. Staff very helpful, particularly Myron.

2026-06-02 via Tripadvisor
9
979kaylynh Business
10
Myron in the front was AWESOME!
Pros:

Myron was super friendly and helpful each day. He assisted me in finding the lake for my morning walk, recommending great food and just a very friendly and welcoming face every day of my stay.

2026-06-02 via Tripadvisor
A
amyhJ785LH Couples
10
We loved our stay! Natalie was so helpful at the front desk and Myron was very welcoming and helpful when we arrived
Pros:

Great stay at The Thompson! Great location, friendly staff.

2026-06-01 via Tripadvisor
2
222alanav Business
10
Clean, chic, and friendly! A special shout out to Myron, Natalie, and Jackie for their excellent customer service!
Pros:

This hotel is top notch! Solid location, incredible service, comfortable rooms

2026-06-01 via Tripadvisor
Z
zaccoyne Business Dublin, County Dublin
10
Great stay
Pros:

Excellent place to stay. Great help from Myron.

2026-06-01 via Tripadvisor