SpringHill Suites Waco

Hotels
SpringHill Suites
8.8 (271 reviews)
115 South Jack Kultgen Freeway , Waco , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Lift / Elevator
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast
Cons:
Staff availability issues
Room maintenance concerns
Incorrect billing

Categories

Cleanliness
8.28
There were mentions of cleanliness in various reviews; generally positive but mixed mention of issues like a water leak.
Service
9.25
Most reviews noted friendly and helpful staff, though there were some mentions of staff availability issues.
Location
9.29
Consistently praised across reviews for convenience and access to local attractions.
Room Quality
8.24
Rooms were generally comfortable; however, specific concerns about outdated bathrooms and design choices were noted.
Amenities
8.77
Amenities like breakfast and parking were positively reviewed, but the pool being closed was a downside.
Value for Money
8.73
Normal hotel pricing for the quality provided; issues with incorrect charges noted, affecting perception slightly.
Food and Beverage
8.78
Good breakfast options were mentioned positively in reviews.
Overall Experience
9.05
General satisfaction with the stay despite noted flaws; averaged sentiment points to a positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:07

Property Description

Modern Comfort and Convenience

Located in the heart of Waco, SpringHill Suites offers a comfortable stay just minutes away from key attractions. The 3-star hotel boasts air-conditioned rooms with free WiFi, a seasonal outdoor pool, and a sun terrace. Each room features a private bathroom, flat-screen TV, and some even have a balcony for a stunning view. With amenities like a 24-hour front desk, business center, gym, and snack bar, we ensure a seamless experience for our guests.

Prime Location and Accessibility

Conveniently positioned near Waco Convention Center and McLane Stadium, SpringHill Suites Waco provides easy access to the city's main destinations. Whether you're here for business or leisure, our hotel is the perfect choice for a memorable stay in Waco.

Unwind and Indulge

After a day of exploring the city, relax by the pool, grab a snack at the bar, or enjoy a workout at the gym. Our attentive staff is always ready to cater to your needs, making your stay truly enjoyable. Book your stay at SpringHill Suites Waco for a delightful experience.

Important information:

Please note weighing under 10 pounds are permitted on this property with management approval.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ACT

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

8.8
Based on 271 reviews
Cleanliness: 8.28
Service: 9.25
Location: 9.29
Room Quality: 8.24
Amenities: 8.77
Value for Money: 8.73
Food and Beverage: 8.78
Overall Experience: 9.05
S
scott couple us
8
2026-01-29 via Nuitee
F
Fred solo_traveller us
9
2026-01-19 via Nuitee
D
DONNA family_with_children us
7
2026-01-19 via Nuitee
M
Michelle extended_group us
1
Cons:

It said we had a King suite big enough for 6 adults. When we got there we had a king bed and a sofa sleeper

2026-01-19 via Nuitee
D
David solo_traveller us
9
2026-01-19 via Nuitee
L
Lynn couple us
8
Pros:

Location

Cons:

Staff never around to help.. front desk always unoccupied

2025-12-13 via Nuitee
L
Leondra family_with_children us
10
2025-11-19 via Nuitee
B
Brandi couple us
10
2025-10-25 via Nuitee
G
Greig couple gb
9
Pros:

Good breakfast & location was good.

2025-10-12 via Nuitee
D
David family_with_children
8
Pros:

Clean, clean, clean.

2025-10-12 via Nuitee
J
Jacqueline extended_group ch
9
Pros:

Gratis Parkplätze, gutes Frühstück, riesiges Zimmer

Cons:

Sehr unfreundliches, wortkarges Personal, es wurde gar nichts erklärt oder erzählt man musst alles aus der Nase ziehen

2025-10-07 via Nuitee
M
Melinda family
10
Pros:

The property was beautiful, clean and quiet despite being close to freeway.

2025-10-07 via Nuitee
C
Cathy
10
Pros:

I enjoyed my stay. On site breakfast was NOT great but the burger place next door was great.

2025-10-02 via Nuitee
C
Clifton family
8
Pros:

The room was great, but the air conditioning was just ok. Lobby and public spaces were marginal and the breakfast was very minimal with limited options. For the price, i expected much better.

2025-09-30 via Nuitee
M
MARIANA family_with_children
10
Pros:

Every this was super clean and the hotel was very nice and clean

2025-09-29 via Nuitee
C
Charles
10
Pros:

Great welcome, room was fantastic and Danny did a great job making sure we had everything we needed. Great place to stay for your Bears.

2025-09-28 via Nuitee
T
Tim family
10
Pros:

Good view

2025-09-28 via Nuitee
T
Trisha family
6
Pros:

the bathroom needed a lot of updating.

2025-09-23 via Nuitee
A
Akira
8
ASU away game
Pros:

The Springhill Suite was perfect location for our stay! Attended football game Arizona State University at Baylor. Walking distance to stadium. Restaurants close by, walking and short drives. Staff were attentive, friendly, polite and professional.

2025-09-22 via Nuitee
S
sue
10
Pros:

It was clean, safe and close to the interstate

2025-09-22 via Nuitee