Ayenda Palermo Plaza

Hotels
•
Ayenda Hoteles
8.4 (38 reviews)
carrera 19 no.45A-28 , Bogotá , co

listing image 1
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Children allowed

Facilities

Non-smoking rooms
Terrace
Family rooms
Fax/photocopying
Tour desk
Non-smoking throughout
Private check-in/check-out
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Friendly staff
Central location
Good customer service
Cons:
Unclean facilities
Small rooms
Noise issues

Categories

Cleanliness
8.11
The shower was not clean and the bathroom cleanliness was a concern.
Service
9.58
Staff were described as very friendly and attentive.
Location
9.12
The location is very central, though noise from the street was mentioned.
Room Quality
7.57
Rooms were described as small and not consistent with photos, with uncomfortable beds.
Amenities
7.6
Facilities like hot water and Wi-Fi were unreliable.
Value for Money
9.06
Overall value is standard for this hotel tier considering the pros and cons.
Food and Beverage
7.61
Lack of food services was noted as a drawback.
Overall Experience
8.58
A generally positive experience, although there were notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 05:21

Property Description

Modern Hotel Near Alcala Tram Station

Chic Rooms with Free Wi-Fi: Enjoy bright and spacious rooms adorned with parquet floors and contemporary paintings, each equipped with free Wi-Fi and plasma TVs.

Convenient Amenities: Start your day with a daily breakfast and take advantage of the option for dinner upon request. Benefit from free local calls and international calls to the US and Canada. The 24-hour front desk is ready to assist with airport shuttles.

Book your stay at Ayenda Palermo Plaza for a comfortable and hassle-free experience in Bogota.

Important information:

For reservations of more than 10 rooms, we will request a 50% deposit as a guarantee within a maximum period of 48 hours, otherwise the reservation will be canceled.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BOG

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.4
Based on 38 reviews
Cleanliness: 8.11
Service: 9.58
Location: 9.12
Room Quality: 7.57
Amenities: 7.6
Value for Money: 9.06
Food and Beverage: 7.61
Overall Experience: 8.58
D
Daniela • solo_traveller • co
10
2026-02-13 • via Nuitee
A
Abella Curcho • couple • co
10
2026-01-28 • via Nuitee
G
GERMAN • solo_traveller • br
10
2026-01-19 • via Nuitee
C
CARLOS • solo_traveller • co
10
Súper Cómodo
Pros:

Súper cómodo muy aseado servicio de calidad Recomendadisimo

2026-01-19 • via Nuitee
F
Fabián • solo_traveller • co
10
Pros:

Ubicación, seguridad

2026-01-04 • via Nuitee
J
Jhon Fredy • couple • co
9
Bien
Pros:

La atención de la chica esos días de estadia

2025-12-15 • via Nuitee
C
Claudine • solo_traveller • fr
1
Cons:

Las habitaciones no corresponden a las fotos, son muy pequeñas y los cochons no son cómodos. No estancia dipuestos a ayudar en caso de ayuda, da la sensación que es todo por dînero y que las empleadas que son muy amables, no son tratadas en correspondancia.

2025-12-09 • via Nuitee
A
andremtz08 • couple • co
6
Buena opción, pero algo ruidosa
Pros:

El personal, muy atento

Cons:

Que las paredes eran muy delgadas, y a las 7 am prendían el noticiero y se escuchaba en la habitación. Además, como nos tocó la que estaba al lado de recepción, se escuchaba todo, desde muy temprano.

2025-12-06 • via Nuitee
O
Oscar Nunez • family_with_children • us
2
Pros:

the staff and the young ladies are very nice and friendly

Cons:

the location is terrible because you can hear all the noise from the streets. the shower ran out of hot water.

2025-12-03 • via Nuitee
A
Alberto • couple • co
3
Pros:

Su ubicación muy central, la limpieza y buenas cobijas..

Cons:

No funcionaba el agua caliente, ni el citófono, ni el WiFi. La habitación a pesar de ser triple era muy pequeña y la cama y almohadas muy incómodas.

2025-11-28 • via Nuitee
G
Germán • solo_traveller • ec
8
Bien
Pros:

Buena ubicación, atención del personal

Cons:

El servicio de internet en la habitación no es bueno.

2025-11-11 • via Nuitee
D
Diana • family_with_children • co
9
Pros:

Ubicacion

Cons:

Ducha mal aseada

2025-11-09 • via Nuitee
J
Jose Gregorio • solo_traveller • co
6
Regular
Pros:

Central , limpio, buena atención

Cons:

Demasiado pequeña las habitaciones sin espacio para la ropa en estancias largas

2025-10-08 • via Nuitee
A
Angela Liliana • solo_traveller • co
1
2025-09-30 • via Nuitee
L
Lucía • solo_traveller • co
9
2025-08-31 • via Nuitee
S
Sergio • solo_traveller • co
8
2025-08-23 • via Nuitee
N
Nicolas • solo_traveller • ch
7
2025-08-17 • via Nuitee
J
Jimenez • solo_traveller • co
9
2025-08-15 • via Nuitee
A
Anaya • extended_group • co
10
Excelente!
Pros:

Todo muy bien!

Cons:

Solo puedo decir, que prestar servicios de alimentación. De resto muy bien todo.

2025-08-04 • via Nuitee
P
pedro nel • solo_traveller • co
9
Pros:

LA UBICACION

Cons:

QUE EN LA NOCHE NO HUBO AGUA CALIENTE

2025-07-28 • via Nuitee