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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Heating
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Safety deposit box
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Bar
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Fax/photocopying
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Canoeing
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Dry cleaning
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Valet parking
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Non-smoking throughout
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Private parking
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Daily housekeeping
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Accessible parking
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Shared lounge/TV area
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Parking garage
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Concierge service
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Wheelchair accessible
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Allergy-free room
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Snack bar
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ATM/cash machine on site
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Heated pool
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Indoor pool
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Toilet with grab rails
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Lower bathroom sink
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Higher level toilet
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Wine/champagne
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Coffee Shop on site
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Fitness/spa locker rooms
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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24-hour security
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Delivered food - securely covered
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Security alarm
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Walking tours
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Breakfast takeaway containers
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Key card access
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Mobile app for room service
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Live music/performance
Review Highlights
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Property Description
Luxurious Amenities and Stunning Views
Step into the world of sophistication and elegance at our boutique hotel in Chicago’s Theater District. Indulge in the contemporary décor and modern amenities of our rooms, each offering breathtaking views of the Chicago River or skyline.
Rooftop Bar and Relaxation Oasis
Sip on cocktails and savor delectable cuisine at our rooftop bar while marveling at the iconic architecture of the city. Unwind and rejuvenate at our indoor pool and Rejuvenation Center, offering soothing spa services.
Prime Location and Accessibility
Located directly across from the Chicago River, our hotel provides easy access to must-visit attractions like Millennium Park, Michigan Avenue, and Navy Pier. Experience the best of Chicago right at your doorstep.
Book your stay at the Renaissance Chicago Downtown Hotel for a truly unforgettable experience.
Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
Charges are applicable for additional guests. Please contact the hotel for details.
Destination fee includes a daily food and beverage credit, enhanced internet and Garrett's signature popcorn.
Breakfast-included rates apply to a maximum of two guests; an additional fee of $27 per person will be applied for any extra guests.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.
Location
Guest Reviews
Location. Elevators were always available
In general not very clean. Pillows had sweat smell, bed not comfortable
La ubicación es excelente
The valet and front desk staff were all exceptional! Friendly and attentive, seemed knowledgeable and provided great service. The view (paid for the King room with a View) was exceptional as well!
I booked this night as our vacation for the year. This was all we could afford for the entire year. I had 3 expectations - an exceptional room with an incredible view, a day at the riverfront, and our first rooftop experience. I called when I booked and then confirmed at registration that we did not need reservations for the rooftop, it is first come first seated. We arrived at the 3rd floor that evening to find a sign that read Rooftop Closed for a Private Party, for the entire evening. I BOOKED THIS HOTEL BECAUSE OF THE ROOFTOP EXPERIENCE. At the front desk they were not aware of the rooftop being closed when I went down, crying, and asking for a recommendation. We called and walked around for 90 minutes attempting to get another rooftop experience but with no reservations were unable, We had a terrible meal in your lobby restaurant, I would definitely not recommend that place to anyone, the salmon was overcooked and obviously not fresh, for $33. Next time I am going to London House - just a little bit more money but you can get a guaranteed reservation at their rooftop and its on the 25th floor, not the 3rd. NEVER COMING BACK, AND TELLING EVERYONE!!
Lage usw super
Preise fürs parken ein wenig überzogen
Convenience
Loved the property
Celebrating an anniversary, we booked a river view room (thanks to a TripAdvisor tip) and absolutely LOVED our long weekend in Chicago. Amazing location for dining, exploring, enjoying the City.
Everything except the cost!
The room rate a lil too high with comparable around.
For a hotel as expensive as this, the rooms are shockingly minimal. As others have mentioned, the hotel is dated and rooms in need of repairs. My shower didn’t drain quickly enough, so I was ankle-deep in water about 2 minutes into a shower. But the little things are also not cared for. Pillows are flat and causes an excruciating crick in my neck. No robes or slippers are provided. No minibar. No desk in the room at which to comfortably work.
Staff were friendly and location is good, but small improvements here could make a big difference. As is, it’s not worth the price tag.
Location was fantastic, amazing view from our room and ideal for exploring the city and right on the riverwalk.
Rooms were a good size and very clean. All of the staff were very friendly. Pool area was excellent and very quiet so our children had the whole pool to themselves! Would definitely stay again.
The Hotel was very clean , air con and spacious. Plenty of lifts.
It was a great location, very close to the town centre and very good Metro and bus service.
The heated swimming pool was freezing on my first swim until it was rectified. Enjoyed the pool after that.
The lockers in the changing rooms were faulty. I had to do three trips in the lift to reception wrapped in only two small towels. I found this very embarrassing as there were tourists in the lifts each time. It took at least half an hour to rectify by two maintenance workers. In the end I returned to my bedroom till my clothes and bag was returned were returned. I got a sorry from one of the reception staff. A free drink and a sandwich would have been nice.
Location
Stuff was friendly and incredibly helpful. Clean room with a great view. Location couldn't be better. Perfect overall. I'm still smiling when thinking about my trip.
Of course, I could say it was a little bit pricey, but it's just a world we are living in! So, no complaints
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