Hilton Prague Old Town

Hotels
•
Hilton Hotels & Resorts
8.8 (2202 reviews)
V Celnici 7 , Prague , cz

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Extensive breakfast options
Cons:
Poor service
Room cleaniness issues
Limited amenities

Categories

Cleanliness
8.26
Multiple reviews indicate dissatisfaction with cleanliness expectations for a 5-star hotel.
Service
8.73
Service was described as disappointing by some, but there are mentions of friendly staff.
Location
9.77
Weighted positive comments highlight the hotel's excellent location.
Room Quality
8.22
Negative sentiment about room quality with issues reported on amenities like hot water.
Amenities
8.25
Feedback indicates limitations with amenities such as a mini bar and water service.
Value for Money
8.71
Given the luxury expectations, the perceived value fell a bit short according to some reviews.
Food and Beverage
9.26
The breakfast buffet received positive feedback with extensive options.
Overall Experience
9.23
Overall experience is mixed due to significant issues but supported by great location and friendly staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-15 22:53

Property Description

Luxurious Accommodations
Located in Prague’s Old Town, Hilton Prague Old Town offers modern and stylish rooms with state-of-the-art facilities. Special rooms for guests with disabilities are also available, ensuring comfort for all.

Culinary Delights
Indulge in the famous Hilton Breakfast at Zinc restaurant, known for its innovative European cuisine made from fresh, seasonal ingredients. After a day of exploring Prague, unwind at Zinc Lounge & Bar with a drink in hand.

Relaxation and Convenience
Guests can enjoy complimentary access to the gym, indoor pool, and spa center. For ultimate convenience, the hotel is located near major attractions and offers free WiFi, with a metro station just outside.

Experience luxury and convenience at Hilton Prague Old Town. Book now and make unforgettable memories in the heart of Prague!

Important information:

Children under 18 years stay free of charge when using extra beds (subject to availability).

Please note that not all room categories allow extra beds.

Please note that Premium WiFi is available for a surcharge in the rooms.

The rates are quoted in EUR but guests will be charged in CZK at the front desk. Rates are based on the daily exchange rate. The total amount for your stay will be charged by the hotel in Czech Crowns at the hotel's fixed exchange rate.

Kindly note that for all prepaid bookings, the original credit card used at the booking stage for payment will be requested to be presented upon check-in for pre-authorization as a guarantee.

Gym is open 24/7, spa and pool daily from 7am-9pm.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PRG

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in the hotel rooms and charges are applicable.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs CZK 800 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 63.43
Public Area
  • Hill Located: No
  • Ramp: Yes
  • Entrance Type: Electric, regular, revolving_door
  • Entrance Door Width: 106
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 25
  • Room Max Guests Number: 2
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.8
Based on 2202 reviews
Cleanliness: 8.26
Service: 8.73
Location: 9.77
Room Quality: 8.22
Amenities: 8.25
Value for Money: 8.71
Food and Beverage: 9.26
Overall Experience: 9.23
D
Diarmaid • solo_traveller • ie
8
2026-04-25 • via Nuitee
D
Dominik • couple • de
10
2026-04-25 • via Nuitee
S
Stuart • couple • pt
8
2026-04-23 • via Nuitee
S
Sanan • couple • tr
6
Pros:

Konumu iyi

Cons:

Odada su dahi yok. Suyu Koridordaki cihazdan almak zorundasınız.

2026-04-18 • via Nuitee
O
Ondřej • solo_traveller • cz
10
Pros:

Fresh omelet for breakfast exactly as i ordered it.

Cons:

Nothing specific

2026-04-16 • via Nuitee
L
Lisa • couple • us
10
2026-04-16 • via Nuitee
C
Claudia • family_with_children • de
9
Wir waren sehr zufrieden
Pros:

Frühstück mit sehr großen Angebot. Pool super.

Cons:

Straßenbahnen sehr zeitig gehört. Klimaanlage ständig an

2026-04-15 • via Nuitee
M
MOHAMED • solo_traveller • it
8
2026-04-14 • via Nuitee
R
Richard • couple • no
9
2026-04-13 • via Nuitee
K
Kai • couple • de
9
Pros:

Sehr sauber mit guter Lage für die Erkundung der Altstadt. Tolles Personal welches gern mit Tipps für Restaurants zB hilft. Eine Tiefgarage ist direkt unter dem Hotel. Sie ist auch gut für sehr große Autos geeignet.

Cons:

Den Stadtblick kann man nicht wirklich als solchen bezeichnen. Die Bilder sind wirklich irreführend. Man schaut einfach auf das gegenüberliegende Hotel und nicht in Richtung der Altstadt. Das ist allerdings kein Problem für uns gewesen. Wir waren nur zum schlafen im Hotel.

2026-04-13 • via Nuitee
V
Vegardo10 • solo_traveller • no
10
2026-04-13 • via Nuitee
I
Iuliana • family_with_children • ro
10
2026-04-13 • via Nuitee
D
daniela • couple • it
9
Pros:

Ho avuto un piccolo problema all inizio del soggiorno e mi hanno saputo dare subito un grande aiuto e una soluzione!

2026-04-13 • via Nuitee
I
Iuliana • family_with_children • ro
10
Enjoyed every minute
Pros:

exquisite, really beautiful stay

2026-04-13 • via Nuitee
D
Dr Dermot • solo_traveller • ie
8
Great place to stay. Abdul gives it class.
Pros:

Location.

Cons:

Prices. Room not done on Saturday

2026-04-12 • via Nuitee
H
Hicham • couple • ve
1
Pros:

فندق سيء للغاية

2026-04-11 • via Nuitee
I
Iulian • family_with_children • at
10
2026-04-11 • via Nuitee
V
Volodymyr • family_with_children • sk
8
2026-04-09 • via Nuitee
E
Elif • family_with_children • tr
8
KONUM GÜZEL ÖNERİRİM
Pros:

KONUM, RAHATLIK, TEMİZLİK

Cons:

BANYODA HİÇ ÜRÜN OLMAMASI ( PAMUK, DİŞ FIRÇASI...)

2026-04-08 • via Nuitee
M
Michel • couple • fr
10
Pros:

Accueil à la réception et excellent conseil de la jeune femme de la conciergerie.
Qualité du petit déjeuner !
Food et service au zinc le soir, très bien!!!

Cons:

Se retrouver chambre 810, au bout du monde...

2026-04-08 • via Nuitee