Hilton Prague Old Town

Hotels
•
Hilton Hotels & Resorts
8.8 (2274 reviews)
V Celnici 7 , Prague , cz

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Extensive breakfast options
Cons:
Poor service
Room cleaniness issues
Limited amenities

Categories

Cleanliness
8.26
Multiple reviews indicate dissatisfaction with cleanliness expectations for a 5-star hotel.
Service
8.73
Service was described as disappointing by some, but there are mentions of friendly staff.
Location
9.77
Weighted positive comments highlight the hotel's excellent location.
Room Quality
8.22
Negative sentiment about room quality with issues reported on amenities like hot water.
Amenities
8.25
Feedback indicates limitations with amenities such as a mini bar and water service.
Value for Money
8.71
Given the luxury expectations, the perceived value fell a bit short according to some reviews.
Food and Beverage
9.26
The breakfast buffet received positive feedback with extensive options.
Overall Experience
9.23
Overall experience is mixed due to significant issues but supported by great location and friendly staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-15 22:53

Property Description

Luxurious Accommodations
Located in Prague’s Old Town, Hilton Prague Old Town offers modern and stylish rooms with state-of-the-art facilities. Special rooms for guests with disabilities are also available, ensuring comfort for all.

Culinary Delights
Indulge in the famous Hilton Breakfast at Zinc restaurant, known for its innovative European cuisine made from fresh, seasonal ingredients. After a day of exploring Prague, unwind at Zinc Lounge & Bar with a drink in hand.

Relaxation and Convenience
Guests can enjoy complimentary access to the gym, indoor pool, and spa center. For ultimate convenience, the hotel is located near major attractions and offers free WiFi, with a metro station just outside.

Experience luxury and convenience at Hilton Prague Old Town. Book now and make unforgettable memories in the heart of Prague!

Important information:

Children under 18 years stay free of charge when using extra beds (subject to availability).

Please note that not all room categories allow extra beds.

Please note that Premium WiFi is available for a surcharge in the rooms.

The rates are quoted in EUR but guests will be charged in CZK at the front desk. Rates are based on the daily exchange rate. The total amount for your stay will be charged by the hotel in Czech Crowns at the hotel's fixed exchange rate.

Kindly note that for all prepaid bookings, the original credit card used at the booking stage for payment will be requested to be presented upon check-in for pre-authorization as a guarantee.

Gym is open 24/7, spa and pool daily from 7am-9pm.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PRG

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in the hotel rooms and charges are applicable.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs CZK 800 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 63.43
Public Area
  • Hill Located: No
  • Ramp: Yes
  • Entrance Type: Electric, regular, revolving_door
  • Entrance Door Width: 106
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 25
  • Room Max Guests Number: 2
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.8
Based on 2274 reviews
Cleanliness: 8.26
Service: 8.73
Location: 9.77
Room Quality: 8.22
Amenities: 8.25
Value for Money: 8.71
Food and Beverage: 9.26
Overall Experience: 9.23
R
rigby • solo_traveller • gb
10
2026-05-08 • via Nuitee
B
Beáta • family_with_children • hu
10
2026-05-08 • via Nuitee
M
Maciej • family_with_children • pl
10
2026-05-07 • via Nuitee
A
Andrzej • family_with_children • pl
10
Było super
Pros:

Polecam każdemu komu zależy na bliskości do centrum

2026-05-06 • via Nuitee
E
Elliot • couple • gb
10
10 out of 10. Would 100% come back
Pros:

The hotel was amazing, the bar is great does good food which wasn’t over priced. The spa is good, the staff were super friendly.

Cons:

Nothing

2026-05-04 • via Nuitee
D
Dominika • couple • cz
10
2026-05-04 • via Nuitee
A
Aimo • family_with_children • de
8
2026-05-04 • via Nuitee
A
Aleksandra • couple • pl
10
Pros:

Dostęp do wody pitnej. Sauna i basen. Lokalizacja, jednocześnie blisko rynku a z drugiej strony na spokojnym uboczu.

Cons:

Nie można otworzyć okna w pokoju i ciężko idzie wyregulować temperaturę termostatem przez co w nocy robi się gorąco.

2026-05-03 • via Nuitee
T
tomasz • family_with_children • pl
5
Pros:

Czystość , obsługa

Cons:

Słabe śniadanie

2026-05-03 • via Nuitee
D
Diana • solo_traveller • sk
8
Pros:

poloha, ranajky, izby

Cons:

trosku chladny personal

2026-05-03 • via Nuitee
O
OSMAN • couple • tr
9
2026-05-02 • via Nuitee
C
Craig • solo_traveller • au
4
if you can afford to pay for a room here look for a better deal
Pros:

the location is the only thing going for this hotel. it is sufficiently close to the sights to walk to most of them.

Cons:

if you can afford to pay for a room here look elsewhere for a better deal. the room was very small, about a third of the size of a hotel I paid a third for a hotel i stayed at in another part of Prague less close to the action. the soulless international vibe here was common to other Hilton hotels around the world that I have also regretted staying at. the staff were a mixed bag but overall average in performance of their duties, had the usual Hilton attitude problem that you should be thanking them for allowing you to stay in their hotel.

2026-04-27 • via Nuitee
T
tony • solo_traveller • ie
10
2026-04-27 • via Nuitee
D
Diarmaid • solo_traveller • ie
8
2026-04-25 • via Nuitee
D
Dominik • couple • de
10
2026-04-25 • via Nuitee
S
Stuart • couple • pt
8
2026-04-23 • via Nuitee
S
Sanan • couple • tr
6
Pros:

Konumu iyi

Cons:

Odada su dahi yok. Suyu Koridordaki cihazdan almak zorundasınız.

2026-04-18 • via Nuitee
L
Lisa • couple • us
10
2026-04-16 • via Nuitee
O
Ondřej • solo_traveller • cz
10
Pros:

Fresh omelet for breakfast exactly as i ordered it.

Cons:

Nothing specific

2026-04-16 • via Nuitee
C
Claudia • family_with_children • de
9
Wir waren sehr zufrieden
Pros:

Frühstück mit sehr großen Angebot. Pool super.

Cons:

Straßenbahnen sehr zeitig gehört. Klimaanlage ständig an

2026-04-15 • via Nuitee