Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Luggage storage
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Small and uncomfortable rooms

Categories

Cleanliness
6.81
Multiple mentions of cleanliness issues, including dirty towels and unclean rooms.
Service
8.78
Frequent compliments about friendly and helpful staff.
Location
9.32
Consistently praised for its great location, close to main attractions.
Room Quality
6.77
Negative feedback about room size and comfort.
Amenities
7.8
Basic amenities mentioned, but with some complaints regarding quality.
Value for Money
6.76
High costs mentioned with room quality not meeting expectations.
Food and Beverage
7.31
Some positive notes about free coffee but no dining options highlighted.
Overall Experience
7.28
Mixed reviews overall, with some positive aspects overshadowed by negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:32

Property Description

Central Location
Cityview Hotel, nestled in the heart of Amsterdam City Centre, offers easy access to top attractions like Royal Palace Amsterdam, Amsterdam Central Station, and the vibrant city center.

Modern Amenities
Experience comfort in our air-conditioned rooms equipped with free WiFi, flat-screen TVs, and safety deposit boxes. Enjoy a restful night's sleep with our cozy bed linens and soft towels provided in every room.

Helpful Staff
Our multilingual staff, fluent in English and Dutch, are dedicated to ensuring your stay is seamless. From check-in to local recommendations, we are here to assist you throughout your visit.

Book your stay at Cityview Hotel now and discover the best of Amsterdam within reach.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.6
Based on 1613 reviews
Cleanliness: 6.81
Service: 8.78
Location: 9.32
Room Quality: 6.77
Amenities: 7.8
Value for Money: 6.76
Food and Beverage: 7.31
Overall Experience: 7.28
J
Jennifer • solo_traveller • au
5
Fair but ensure if a single traveller that the room is not on the ground level
Pros:

I upgraded my room to a double. It was clean and the bed comfortable. The man on reception was excellent and questioned if I had actually booked the single allocated. He insisting on showing it to me clearly concerned and said had he another single available would have given me one but only now had doubles available. He could not have been more helpful in wanting me to be comfortable. The property is not far from Central Station and a variety of restaurants.

Cons:

The room lacked any shelving for items such as jumpers. I booked a single room on 24 March 2026, just over 7 months prior to my stay. The single I was allocated on the ground floor was abysmal and subsequently I paid extra to upgrade to a double room. As there were other single rooms already in use I had no option but to pay extra for a double room. I find it hard to believe in having booked so far in advance that not one of those better singles were not available and I was allocated what I can only describe a room that was disgusting.

2026-11-07 • via Nuitee
A
Alexander • solo_traveller • gb
10
2026-11-06 • via Nuitee
B
Brittis • solo_traveller • gb
9
2026-10-31 • via Nuitee
E
Evangelia • solo_traveller • gr
4
Dissapointment
Pros:

Good location and friendly staff

Cons:

The ground floor room is extremely small—it feels just like a train bunk. The bed is raised high, so you literally have to climb up to get into it. If you need to use the bathroom at night, you think twice before trying to climb down. Disappointing. This is not a real hotel room

2026-10-27 • via Nuitee
U
Ulf • solo_traveller • se
8
2026-10-27 • via Nuitee
D
Dario • couple • it
9
Molto bella e divertente
Pros:

La posizione veramente top

2026-10-26 • via Nuitee
C
Chris • solo_traveller • gb
7
As expected given the price
Pros:

Great location, right next door to my favourite coffee shop (Popeyes)

Price was good (well good for Amsterdam)

Cons:

Room very small with no storage space

2026-10-26 • via Nuitee
M
Mauricio Amim • solo_traveller • br
9
Excelente localização e atendimento!
Pros:

Muito bem localizado, super pratico. Hotel bonito, tudo novo! Atendimento perfeito na entrada, muito educado. O quarto achei muito apertado, quase um hotel capsula, mas confortável e agradável.

2026-10-26 • via Nuitee
D
Dalibor • solo_traveller • rs
7
2026-10-25 • via Nuitee
S
Silke • couple • de
5
Pros:

Die Lage war sehr schön, ein kleines nettes Hotel wo alles gut zu Fuß erreichbar ist.

2026-10-25 • via Nuitee
B
Ben • solo_traveller • gb
5
OK
Pros:

Good location

Cons:

Tried to get us to pay cash on arrival, refused and paid by card on departure when card machine was working again.

2026-10-22 • via Nuitee
K
Kieran • extended_group • gb
1
Wont be returning ever again. Disaster.
Pros:

Nothing

Cons:

Everything. It was a terrible hotel. Capped off with a sneaky charge of 20 euro for a lost room card that was not flagged at all when arriving. No coffee available in the morning. Staff member physically tried to accost me on the way out to try and make me pay 20 euro for the room card. Overall a harrowing experience - NEVER stay here anyone!

2026-10-21 • via Nuitee
T
Tomas • solo_traveller • sk
7
2026-10-17 • via Nuitee
M
Milda • solo_traveller • lt
7
2026-10-16 • via Nuitee
S
Spiegl • solo_traveller • at
8
2026-10-14 • via Nuitee
A
Andres • solo_traveller • us
7
Good location
Pros:

Good location

Cons:

Good location

2026-10-13 • via Nuitee
I
Isaac • couple • es
7
Situacion muy bien ubicado
Pros:

Ubicación

Cons:

La cama

2026-10-12 • via Nuitee
H
Helen • solo_traveller • gb
7
Pros:

It is basic but in a great location. Very friendly and helpful staff.

2026-10-11 • via Nuitee
G
Gamini • solo_traveller • lk
5
Pros:

Location is good.

2026-09-19 • via Nuitee
P
Pops • couple • gb
9
Excellent location. I would come here again
Pros:

There was no breakfast. There was a tea/ coffee machine that could be used anytime. There was a lift big enough for two with small cases
We had booked a small double at a bit of a rush and when the receptionist said he would upgrade us to a bigger room we were very pleased. It was a short walk to the train station (about 10 - 15 mins if slow walkers). Plenty of places nearby to eat and drink. I would book this place again.

Cons:

The City View did not put us off..... we could see roof tops and the backs of other buildings.

2026-09-19 • via Nuitee