Homewood Suites By Hilton Wilmington Downtown

Hotels
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Homewood Suites by Hilton
8.1 (432 reviews)
820 Justison Street , Wilmington , us

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Excellent riverwalk location and fantastic views
Friendly, helpful and exceptional staff
Clean rooms and comfortable beds reported by many guests
Big windows and pleasant suite experiences
Walkable to restaurants and dog-friendly atmosphere
Some guests praised the breakfast and welcoming kitchen staff
Cons:
Breakfast often criticized for limited options, low quality or bland items
Parking shortages and overflow parking; some paid parking complaints
Back-deck area littered with cigarette butts and frequent smoking
Isolated room cleanliness issues on arrival (tissues/dental floss) and occasional improperly cleaned dishes
Elevator noisy and in need of maintenance
One reported stolen food delivery (not hotel fault) that negatively impacted a stay

Categories

Cleanliness
8.2
Generally praised — multiple reviewers called rooms 'clean' and 'very clean' with comfortable beds; however there were isolated cleanliness issues (found Kleenex/dental floss on arrival) and recurring cigarette-butt litter on the back deck that lowered the score slightly.
Service
9.2
Staff repeatedly described as exceptional, friendly and helpful (timely breakfast service, welcoming kitchen staff); strong positive mentions across reviews justify a high score.
Location
9.2
Widely praised — prime riverwalk location, walkable to restaurants, great views and central to the city; reviewers repeatedly cited the river and view as highlights.
Room Quality
8.6
Many mentions of comfortable beds, cozy clean rooms, big windows and excellent views; minor negatives include occasional unclean dishes and a noisy elevator affecting convenience.
Amenities
7.8
Good amenities (river seating, room views, pet/walk friendliness) but practical issues lowered score — parking shortages/overflow, paid parking, and the smoky/back-deck area detract from the amenities experience.
Value for Money
6.6
Mixed to negative — several guests felt the breakfast and overall offering did not justify the price (one reviewer explicitly called breakfast 'not worth' a high nightly rate), though others had positive stays.
Food and Beverage
6.2
Mixed but leaning negative — while one reviewer exclaimed the breakfast is 'the best here', multiple guests complained about limited options, poor quality, bland items and an overall disappointing breakfast experience.
Overall Experience
9
Overall sentiment is positive with many calling it a favorite or reporting a great, relaxing stay and excellent staff; notable incidents (stolen delivery, parking issues, smoking area) tempered some stays but the general experience remains strong.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-14 04:14

Property Description

Luxurious Accommodation with Top-Notch Amenities

Modern Rooms with Essential Facilities

Homewood Suites By Hilton Wilmington Downtown offers air-conditioned rooms with a private bathroom, free WiFi, and a flat-screen TV with satellite channels. Guests can also enjoy the convenience of a safety deposit box and a fridge in their rooms.

Convenient Facilities for Business and Leisure

This 3-star hotel features a fitness centre, free private parking, a shared lounge, and barbecue facilities. Additionally, guests can benefit from a 24-hour front desk, a business centre, and luggage storage. Whether you're traveling for business or leisure, this hotel has everything you need for a comfortable stay.

Explore Nearby Attractions

Located just 10 km from the Delaware Museum of Natural History and with easy access to Citizens Bank Park, Homewood Suites By Hilton Wilmington Downtown is the perfect choice for travelers looking to explore the area. Book your stay now for a memorable experience!

Important information:

Property offers Evening Reception on Wednesdays only.

The hotel requires a credit card pre-authorization equivalent to the first night's room and tax prior to arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PHL

Location

Guest Reviews

8.1
Based on 432 reviews
Cleanliness: 8.2
Service: 9.2
Location: 9.2
Room Quality: 8.6
Amenities: 7.8
Value for Money: 6.6
Food and Beverage: 6.2
Overall Experience: 9
L
Lee • extended_group • gb
10
2026-08-15 • via Nuitee
C
Claudia A • solo_traveller • us
10
My Favorite Hotel in the State!
Pros:

BREAKFAST IS THE BEST HERE! Selection, variety, and the folks in the kitchen make you feel at home!

LOCATION
STYLISH
BIG WINDOWS IN THE ROOM
THE RIVER

2026-08-03 • via Nuitee
L
Lisa • couple • us
3
I love the location of this place, but the cleanliness did not pass at all.
Pros:

The location was fabulous.

Cons:

The room had dirty Kleenex and dental floss near the bed when we walked in.

2026-07-21 • via Nuitee
U
Utica • couple • us
10
We had a great stay. The room was cozy, clean and comfortable. The staff was exceptional.
Pros:

The breakfast was standard but the staff was exceptional! Everything was prepared timely and offered for the posted time frames.

Cons:

Not applicable.

2026-07-17 • via Nuitee
H
Hallett • solo_traveller • us
6
Pros:

Beautiful property

Cons:

Not enough parking ended up in the overflow lot both nights

2026-07-16 • via Nuitee
M
Mario F • family_with_children • us
9
2026-07-14 • via Nuitee
Y
Yu • couple • us
10
2026-07-12 • via Nuitee
S
Saeid • extended_group • us
10
Pros:

All employees were friendly, and the entire hotel was almost clean, and the view on the 6th floor was very satisfying.

Cons:

The first floor back of the hotel was a deck full of cigarette butt on the ground, most of the time with the people who smoke cigarettes or even obviously weeds! That was disturbing! Most of all, when many guests bring children with them in the hotel, they will see that atmosphere, and that strong sense of smoking is very very disgusting
for today and in our time that is everywhere become smoke-free, except back of this beautiful hotel

2026-07-10 • via Nuitee
S
Saeid • extended_group • us
10
Pros:

The employees were friendly, and the entire hotel was almost clean, except the first floor back of the hotel on the deck was lots of cigarette butts!

Cons:

The first floor back of the hotel on the deck was lots of cigarette butts with lots of people sometimes smoking cigarettes or weeds!

2026-07-10 • via Nuitee
J
Jillian • couple • us
7
Nice location just off highway walkable to restaurants.
Pros:

The location was charming because it is on the riverwalk and the hotel is just off highway. We had a beautiful suite with a fantastic view. This was a great place to walk our dog.

Cons:

Our Uber Eats dinner never got to us. Someone stole it. We traveled all day arrived around 7pm, ordered food and it was delivered at 8:30 but not to us. Someone in lobby area took it. Then it was too late to order again. Ruined our entire experience. Not hotel fault. Breakfast was low average. Turkey bacon only… gross and the eggs and potatoes were bland.

2026-07-09 • via Nuitee
F
Faron Williams • solo_traveller • us
10
2026-07-03 • via Nuitee
H
Hope • solo_traveller • us
10
Amazing and relaxing
Pros:

The staff was amazing. Being able to sit by the water and also view the river from my room.

Cons:

No complaints

2026-06-28 • via Nuitee
D
Darren • solo_traveller • us
10
Pros:

Everything

Cons:

No disappointments

2026-06-26 • via Nuitee
S
Shamane • family_with_children • us
8
2026-06-23 • via Nuitee
E
Essence • family_with_children • us
8
Good, clean safe stay , will return
Pros:

Very clean and welcoming . Perfect spot on river walk .

Cons:

The elevator needs some maintenance, really loud and screechy . Dishes in room could of been cleaned better

2026-06-22 • via Nuitee
L
Linda • couple • us
10
2026-06-22 • via Nuitee
N
Nezrin • extended_group • us
9
2026-06-21 • via Nuitee
R
Rebecca • couple • us
10
Wonderful hotel, which is clean and has comfortable beds
Pros:

Clean rooms and comfortable beds in the staff was very friendly

Cons:

I arrived at midnight and there was no parking left in the main parking lot. I had to park in the shopping center next-door to the hotel, which was about 200 meters walk to the hotel.

2026-06-21 • via Nuitee
G
Gerard • family_with_children • us
8
Nice hotel, breakfast needs work
Pros:

Room was comfortable and had a great view of the river. Hotel is central to the city. Staff were polite and friendly.

Cons:

Room could use a dusting to remove cobwebs. Breakfast was unsatisfactory with limited options.

2026-06-17 • via Nuitee
J
John • extended_group • gb
6
Nice hotel absolutely appalling breakfast
Pros:

Location great rooms excellent staff helpful very clean

Cons:

The breakfast was an absolute disgrace for the price point. Lack of choice cheap ingredients cold, appalling really for £300 a night. It was worse than a budget hotel. Absolutely not worth the money.

2026-06-17 • via Nuitee