Holiday Inn Express Anaheim West by IHG

Hotels
•
IHG
6.9 (173 reviews)
727 S Beach Blvd, Anaheim, California, 92804 , Anaheim , US
+1 657-256-1119

listing image 1
Show all photos

Facilities

Elevator
Fitness facilities
Gift shops or newsstand
Golfing nearby
Free breakfast
Health club
Smoke-free property
Tours/ticket assistance
Free wired internet
Wheelchair accessible parking
See all facilities

Review Highlights

Pros:
Clean rooms reported by many guests
Comfortable beds and good-sized rooms
Friendly, helpful staff and pleasant check-in experiences
Convenient location near attractions
Reasonable price and included parking
Cons:
Breakfast quality and availability often criticized
Pool area disappointing (no furniture) and limited pool facilities
Ice machines not working on some floors
Noise from busy road and occasional drag racing at night
Maintenance and odor issues in some rooms and public areas

Categories

Cleanliness
6.8
Many guests repeatedly mention clean rooms and bathrooms, but several reviews note problems with hallways/elevator feeling filthy, lingering room odors, and cases where bedding/pillowcases were not changed — overall mixed cleanliness.
Service
8.2
Multiple comments praise friendly, helpful staff and pleasant check-ins; a few reports of uninterested front-desk clerks lower the score slightly, but service is generally viewed positively.
Location
7.6
Conveniently located near attractions with easy parking and good access to food, but some guests report road noise, drag racing at night, and that Knott's is too far/unsafe to walk to.
Room Quality
8
Guests frequently note comfortable beds, good-sized rooms, and clean bathrooms; isolated issues include AC failures, a broken hairdryer (was replaced), and occasional stale odors in some rooms.
Amenities
5
Several negative mentions: non-working ice machines on some floors, disappointing/small pool area with no furniture, and overall maintenance concerns — amenities are a weak point.
Value for Money
7.8
Multiple reviewers call the hotel reasonably priced for the market with included parking — good value for many guests despite some maintenance and amenity shortcomings.
Food and Beverage
5
Breakfast comments are frequently negative: limited choices, items running out, and at least one report of poorly cooked items — a recurring area of dissatisfaction.
Overall Experience
6.8
Mixed overall: many guests had comfortable, clean room experiences and friendly staff, but recurring issues with breakfast, some maintenance/cleanliness problems, amenities and nighttime noise produce a middling overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:09

Property Description

Recreational Amenities and More - Enjoy a health club and an outdoor pool during your stay. This hotel also offers complimentary wireless internet access, gift shops/newsstands, and tour/ticket assistance.

Comfortable Rooms - Relax in one of the 96 air-conditioned rooms with microwaves and flat-screen TVs. Stay connected with complimentary wireless internet and enjoy designer toiletries in the private bathrooms.

Convenient Location - Explore nearby attractions such as Adventure City and Knott's Berry Farm. With the hotel's proximity to various points of interest, your Anaheim adventure awaits.

Book your stay at Holiday Inn Express Anaheim West, an IHG Hotel, and experience comfort and convenience in Southwest Anaheim.

Important information:

  • Children stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SNA

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Noise policy

    Noise-free rooms not guaranteed

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

See all policies

Location

Guest Reviews

6.9
Based on 173 reviews
Cleanliness: 6.8
Service: 8.2
Location: 7.6
Room Quality: 8
Amenities: 5
Value for Money: 7.8
Food and Beverage: 5
Overall Experience: 6.8
M
Monique • friends
10
Pros:

Very clean room. The AC wasn’t particularly great.

2025-10-12 • via Nuitee
E
Evon
10
Pros:

Excellent as always

2025-10-08 • via Nuitee
E
Evon • family
10
Pros:

We didn’t use the amenities but the hotel was comfortable and the breakfast offered a good selection of choices.

2025-10-07 • via Nuitee
R
Rodel
10
Pros:

clean and very modern

2025-10-07 • via Nuitee
J
John • family
10
Pros:

Pleasant experience checking in. Great customer service and awesome staff! Clean room.

2025-10-06 • via Nuitee
L
Liliana
4
Pros:

First room they gave wasn’t ready and the second the air conditioner didn’t work and the only working ice machine is on the first floor.

2025-09-26 • via Nuitee
N
Nicole
8
Great stay despite disappointing pool area
Pros:

Super comfortable beds, great sized room and bathroom. Everything was clean. Our bathroom had a broken hairdryer (which they replaced when requested). Breakfast was okay - nothing amazing but decent enough. Parking is easy. The pool area was a disappointment. There is no pool furniture at all. So if you are hoping to enjoy some time by the pool, rather than in it, this isn’t the place for you.

2025-09-24 • via Nuitee
A
Arthur
10
Pros:

Its ok. Small parking spaces.

2025-09-22 • via Nuitee
A
alejandra
10
Pros:

nice service clean place

2025-09-22 • via Nuitee
R
Rodolfo • partner
10
Pros:

It’s clean and safe..friendly and polite staff

2025-09-21 • via Nuitee
J
Joseph
8
Pros:

Ice machine was not working on our floor

2025-09-21 • via Nuitee
T
TRACY • partner
10
Pros:

The rooms were clean and nice

2025-09-16 • via Nuitee
J
Joseph
10
Pros:

Great beds.

2025-09-06 • via Nuitee
D
Denia
10
Pros:

Everything was great

2025-09-05 • via Nuitee
M
Marlon
8
Pros:

Employees were great , rooms were nice and clean . The breakfast was absolutely atrocious . Specifically the potatoes weren’t even fully cooked just like the eggs .

2025-09-04 • via Nuitee
T
Tammy
6
Pros:

The bed and pillowcases were not changed so they smelled bad.

2025-09-03 • via Nuitee
J
Jiancheng Jason • family
8
Pros:

Staff are very friendly. Thank you!

2025-09-02 • via Nuitee
G
Gabriela
2
Pros:

This property needs major maintenance
It smells the paint/floor is horrible & rooms smell due to carper probably pool is tiny & overall looks like a roach motel

2025-08-26 • via Nuitee
J
Joselita
6
Hotel cleanliness needs improvement.
Pros:

Booked for King size room. Not available checked in at around 9pm. Given room with 2 beds. It was late so I was ok with that. Room was fairly clean. Bed was comfortable. The hallways and the elevator felt filthy. Breakfast was ok. Staff were friendly. Excellent location.

2025-08-26 • via Nuitee
C
Carmen
6
Disappointed
Pros:

It was an okay stay but wish it was closer to Knotts. We couldn’t walk there- too far and didn’t feel safe, but at least parking was included so we took an uber for $7. Worst part of this stay is they ran out of breakfast so go early. Other than that it was fine. The area seemed safe but there were some homeless observed.

2025-08-16 • via Nuitee