Best Western Plus Orlando East - UCF Area

Hotels
Best Western Plus
8.6 (780 reviews)
12101 Challenger Pkwy , Orlando , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Lift / Elevator
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable rooms
Cons:
Cleanliness issues
Poor room maintenance

Categories

Cleanliness
7.05
The bathroom was dirty, with fungi and pests reported.
Service
9.55
Customer service was excellent and staff were friendly.
Location
9.05
Great location, close to restaurants and markets.
Room Quality
8.05
Comfortable bed but issues with heating and cleanliness.
Amenities
8.55
Decent amenities but some improvements needed.
Value for Money
8.75
Good experience for the price, but some aspects lack upkeep.
Food and Beverage
8.55
Breakfast options were decent but could be improved.
Overall Experience
9.25
Enjoyable stay overall despite some cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:17

Property Description

Convenient Location
Located just 2.7 km from the University of Central Florida, the Best Western Plus Orlando East UCF offers easy access to nearby attractions and businesses like the U.S. Army Program Executive Office for Simulation.

Comfortable Suites
Each suite is designed with your comfort in mind, featuring spacious work areas, sofa beds, and convenient amenities such as microwaves, refrigerators, and coffee makers. Stay connected with AC and USB outlets in every room, and indulge in luxury with whirlpool bathtubs available in select rooms.

Meeting Facilities and Business Center
Whether you're hosting a business function or event, our hotel has you covered with meeting facilities that can accommodate up to 40 people. Take advantage of complimentary high-speed Internet access, guest laundry facilities, and a fully-equipped business center during your stay.

Book your stay at the Best Western Plus Orlando East UCF for a convenient and comfortable experience.

Important information:

You must show a valid photo ID and credit card upon check-in.

Hotel will be undergoing a renovation January 2-March 31. Hotel will remain open with all renovation work will be done during business hours only. We apologize in advance for any inconvenience.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MCO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for US$0 per person per night when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.6
Based on 780 reviews
Cleanliness: 7.05
Service: 9.55
Location: 9.05
Room Quality: 8.05
Amenities: 8.55
Value for Money: 8.75
Food and Beverage: 8.55
Overall Experience: 9.25
E
Efrain couple us
10
2026-03-30 via Nuitee
E
Enrique Edgardo couple sv
10
Agradable
Pros:

Todo

Cons:

-

2026-03-23 via Nuitee
L
Luis family_with_children us
10
2026-03-21 via Nuitee
L
Lindsey solo_traveller us
8
2026-03-20 via Nuitee
K
Kushman couple us
10
2026-03-18 via Nuitee
K
Kyla couple us
10
2026-03-17 via Nuitee
J
Justin family_with_children us
10
2026-03-15 via Nuitee
S
Sussette couple us
8
2026-03-14 via Nuitee
D
David family_with_children us
10
2026-03-08 via Nuitee
G
Grecia couple us
10
2026-03-07 via Nuitee
H
Hernandez couple us
3
Will not stay there again. Looking for another hotel close to UCF and there are plenty.
Pros:

Location is close to UCF.

Cons:

The property has poor upkeep. Looks dirty. A/C unit not working properly.

2026-03-06 via Nuitee
B
BARBARA couple us
9
was good for the money
Pros:

the young lady at front desk who checked us in was exceptional

Cons:

The half sized or little hard couch pillows covered and used on the bed were cheap and tacky.

2026-03-06 via Nuitee
J
Jorge solo_traveller us
10
Very comfortable 2 days of Orlando Wetlands birding
Pros:

The property was fine. We had everything we needed for a couple of nights. Everything looked and worked fine. The lady at the front desk that received us was exceptionally professional, helpful and friendly. She made a difference to our stay.

2026-03-05 via Nuitee
C
carlos family_with_children us
5
Pros:

Breakfast

Cons:

Not hot water in the shower of the disabled room

2026-03-03 via Nuitee
K
Kodie solo_traveller us
10
2026-03-02 via Nuitee
G
Gonzalo couple us
10
2026-01-31 via Nuitee
T
Toth solo_traveller us
5
2026-01-28 via Nuitee
J
Jessica solo_traveller us
9
Descando!
Pros:

El desayuno estaba delicioso, aunque el pan estaba un poco duro no se si por el frio. La habitación fue muy cómoda, me permitió tener espacio para cenar, pero trabajar y relajarme todo en uno. Me gusto que me sentí segura.

Cons:

En cuanto a la limpieza en el baño habían residuos de cabello en la bañera y el toilet. Las toallas se veían un poco curtidas, eso pudo pasar por el uso continuo. Recomendamos cambiar el color, para que si es por el uso no sea tan evidente. En cuanto al lobby, recomendamos los asientos de tela tienden a durar un poco mas que los de piel o ponerle una cobertura, los de cuero estaban afectados. Considero que la comida congelada $7 es muy costosa, mejor en $5 para ser justo.

2026-01-22 via Nuitee
E
Emma solo_traveller us
6
2026-01-20 via Nuitee
A
Annette couple us
9
Pros:

Felt safe, security in.parling lot.

Cons:

Hotel hard to get into, not marked well. Missed my turn in. Hotel across from nightclub, lots of noise outside.

2026-01-20 via Nuitee