Best Western Plus Orlando East - UCF Area

Hotels
•
Best Western Plus
8.6 (763 reviews)
12101 Challenger Pkwy , Orlando , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Lift / Elevator
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable rooms
Cons:
Cleanliness issues
Poor room maintenance

Categories

Cleanliness
7.05
The bathroom was dirty, with fungi and pests reported.
Service
9.55
Customer service was excellent and staff were friendly.
Location
9.05
Great location, close to restaurants and markets.
Room Quality
8.05
Comfortable bed but issues with heating and cleanliness.
Amenities
8.55
Decent amenities but some improvements needed.
Value for Money
8.75
Good experience for the price, but some aspects lack upkeep.
Food and Beverage
8.55
Breakfast options were decent but could be improved.
Overall Experience
9.25
Enjoyable stay overall despite some cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:17

Property Description

Convenient Location
Located just 2.7 km from the University of Central Florida, the Best Western Plus Orlando East UCF offers easy access to nearby attractions and businesses like the U.S. Army Program Executive Office for Simulation.

Comfortable Suites
Each suite is designed with your comfort in mind, featuring spacious work areas, sofa beds, and convenient amenities such as microwaves, refrigerators, and coffee makers. Stay connected with AC and USB outlets in every room, and indulge in luxury with whirlpool bathtubs available in select rooms.

Meeting Facilities and Business Center
Whether you're hosting a business function or event, our hotel has you covered with meeting facilities that can accommodate up to 40 people. Take advantage of complimentary high-speed Internet access, guest laundry facilities, and a fully-equipped business center during your stay.

Book your stay at the Best Western Plus Orlando East UCF for a convenient and comfortable experience.

Important information:

You must show a valid photo ID and credit card upon check-in.

Hotel will be undergoing a renovation January 2-March 31. Hotel will remain open with all renovation work will be done during business hours only. We apologize in advance for any inconvenience.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MCO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for US$0 per person per night when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.6
Based on 763 reviews
Cleanliness: 7.05
Service: 9.55
Location: 9.05
Room Quality: 8.05
Amenities: 8.55
Value for Money: 8.75
Food and Beverage: 8.55
Overall Experience: 9.25
G
Gonzalo • couple • us
10
2026-01-31 • via Nuitee
T
Toth • solo_traveller • us
5
2026-01-28 • via Nuitee
J
Jessica • solo_traveller • us
9
Descando!
Pros:

El desayuno estaba delicioso, aunque el pan estaba un poco duro no se si por el frio. La habitación fue muy cómoda, me permitió tener espacio para cenar, pero trabajar y relajarme todo en uno. Me gusto que me sentí segura.

Cons:

En cuanto a la limpieza en el baño habían residuos de cabello en la bañera y el toilet. Las toallas se veían un poco curtidas, eso pudo pasar por el uso continuo. Recomendamos cambiar el color, para que si es por el uso no sea tan evidente. En cuanto al lobby, recomendamos los asientos de tela tienden a durar un poco mas que los de piel o ponerle una cobertura, los de cuero estaban afectados. Considero que la comida congelada $7 es muy costosa, mejor en $5 para ser justo.

2026-01-22 • via Nuitee
A
Annette • couple • us
9
Pros:

Felt safe, security in.parling lot.

Cons:

Hotel hard to get into, not marked well. Missed my turn in. Hotel across from nightclub, lots of noise outside.

2026-01-20 • via Nuitee
E
Emma • solo_traveller • us
6
2026-01-20 • via Nuitee
A
Abigail • family_with_children • us
2
Awful
Pros:

Nothing

Cons:

Awful! The breakfast food was old. Rock hard bagels, dry hash browns and sausages that was very clearly reheated from early in the week. Mustard packets that were so old the mustard was brown. The lobby was dirty, clearly not vacuumed recently, trash on the floor and debris on counter tops. The room wasn't better hair all over the bathroom floor. Stained duvet covers and possible blood on the lamp shade

2026-01-19 • via Nuitee
P
Paula • family_with_children • us
7
2026-01-19 • via Nuitee
L
Lucas • couple • us
10
2026-01-19 • via Nuitee
F
Felicia • family_with_children • us
9
It was fantastic.
Pros:

The room was spacious. Beds were comfortable. Staff was so nice and helpful.

2026-01-19 • via Nuitee
D
Diego • family_with_children • us
1
2026-01-18 • via Nuitee
A
Audrey Fe • family_with_children • us
4
Rate was good . Bathroom door needs to be fixed , some stuff falling off .
Pros:

Very affordable

Cons:

The noise early morning from other rooms in and out of their units in the wee hours of the morning . The sound is loud and it made sleeping impossible . So if you’re a light sleeper pls avoid the area . There is also a restaurant or bar in front and the noise was bothersome until am .

2026-01-17 • via Nuitee
S
Suzanne • family_with_children • us
9
Pros:

Comfortable room. Friendly staff

Cons:

A/C didn't cool well

2026-01-15 • via Nuitee
J
Jose • extended_group • us
10
2026-01-13 • via Nuitee
P
Pretese • family_with_children • us
9
Comfortable affordable and easy
Pros:

The breakfast was good. Could have had a better variety as far as fresh fruit and meats but it did the job.

Cons:

Having a designated smoking area away from the main entrance.When you walk right out the door and run right into the smoke it’s a bit much.

2026-01-10 • via Nuitee
A
Alexander • family_with_children • us
5
2026-01-06 • via Nuitee
Y
Yorlini • couple • us
10
2026-01-05 • via Nuitee
J
Johanna • family_with_children • us
9
Beautiful but disgusting.
Pros:

Customer service at the Counter was excellent!

Cons:

I wouldn't really return, it's midnight and I'm still checking that my suitcases do not have a cockroach to avoid pests in my house. The bathroom was dirty (fungi on the wall of the bathtub and the toilet was darkened with tartar. Everything was fine, for me it was the dream hotel, I always stay with my family in the West Bestern franchise, but when I was on the plane my husband showed me the video of a cockroach on top of the TV furniture in the room. that is disgusting.

Postscript, the photos do not show well, but the walls were with pink lines full of fungi and you can see nasal secretions on one of the bathroom walls.

2026-01-05 • via Nuitee
C
Christal • couple • us
8
Beautiful and wonderful stay
Pros:

Friendly and supportive staff!

Cons:

Better breakfast options

2026-01-02 • via Nuitee
S
scottsA1309KK • Family • Melville, Long Island, New York
2
Will never stay in this location again
Pros:

They need to close the place and rebuild it. There is a bar across the street that plays very loud music on weekends till 3am

2026-01-01 • via Tripadvisor
R
Reynold • family_with_children • us
10
Pros:

Good breakfast

2026-01-01 • via Nuitee