Grand Park Inn Anaheim Maingate

Lamps didnt work; mattress bad condition; blowdryer didnt work;

Every thing was awful

We only had 2 functional lights one in the bathroom and the overhead and both were very dim. The vanity light was completely blown . The toilet ran all night and the room smelled like a old thrift store

The room had hair and fake eyelashes on the floor. The bed was hard as a rock. We saw a cockroach outside the room. Lights didn’t work over vanity. The shelf to hang up clothes was pulled out of the wall on one side and just hanging there.

TV wasnt in the best condition with black streaks

Hotel description not correct.

The breakfast options were a joke, they had mini muffins and 2 cereal options that was it.

Where do I start??? When we arrived I went in to get checked in and the man behind the counter was a jerk. He gives us the key and I’m like okay when do I pay? And he’s like I already charged the card on file and I was upset because in the booking app it said they would charge at the property! So we head over to our room door and MIND YOU it’s WIDE OPEN!!! like what?? I immediately go back and tell him hey our room do is wide open and he’s like oh really? No care at all and I’m like is this supposed to be like that?? And he’s like well maybe it’s house cleaning, what a joke… so we head over to our room and it is indeed housecleaning. Check in was at 3pm, we arrived at 3:45pm why wasn’t our room clean before then??? So we head to the room and house cleaning is like 2 more mins and after she’s finished we head inside and my husband starts bringing our bags in but while inside with my baby, I see multiple bugs flying around!! Plus mosquitoes were all over the room! Absolutely disgusting!!! We immediately head back up and ask for a different room and the front desk man has no sense of urgency. He’s like oh really?? But we get a new room key and omg!! The second one was a joke as well. First off the room key didn’t even work ugh! We tried multiple times so my husband went down and got another key. While he went down there he said the man was sitting in the back of the front desk area with his shoes off and feet kicked up in a chair, he didn’t see him till he said something. The next room key wasn’t working till we held it at an angle. Get inside the room and it’s better so far but that was looking far away. The bed was covered in hair and the pictures on the wall had long hair hanging from them. It was so nasty. So we head back down and ask for a refund. This time I go in and as I walk in I see him with his feet kicked up but this time we are staring at each other and he’s doesn’t even come greet me or see what I need until I say like hey.

The beds are very old and sink in the middle. The second morning there was no coffee and they say they offer free breakfast but very little food and drink.

not clean nit nice staff crappy breakfast

The rooms smelled musty , Not enough parking space for all the guest.

Que no contaba con alberca, y se bloqueó la tarjeta de acceso, tuvimos que esperar a que lo solucionaran

Small parking lot, but enough for your average sedan. Can’t complain for the area though.

Fireworks