Holiday Inn Chester South by IHG

Hotels
Holiday Inn Hotels & Resorts
7.9 (2410 reviews)
Wrexham Road , Chester , gb

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Tasty breakfast
Comfy beds
Cons:
Cleanliness issues
Noise concerns from roads
Maintenance problems

Categories

Cleanliness
6.6
Several complaints about cleanliness and maintenance issues were noted.
Service
8.6
Staff were consistently described as friendly and helpful.
Location
8.6
Many reviews praised the hotel's convenient location.
Room Quality
7.1
Mixed reviews on room quality; some issues with noise and maintenance.
Amenities
8.1
Positive feedback on amenities such as the pool and breakfast.
Value for Money
8.1
Overall perceived as good value based on location and service.
Food and Beverage
8.1
Breakfast received good reviews, though some suggested more options.
Overall Experience
8
Overall experience was good with notable ups and downs.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 01:12

Property Description

Modern Leisure Centre and Stylish Restaurant
The Holiday Inn Chester South boasts a contemporary leisure centre for guests to unwind in, complete with a refreshing swimming pool and top-notch cardio equipment. Additionally, the stylish Junction Restaurant offers a delightful dining experience with modern British dishes served on a terrace.

Comfortable and Well-Equipped Bedrooms
Each spacious bedroom at Holiday Inn Chester South is designed for ultimate comfort, featuring high-speed internet access, air conditioning, and a flat-screen HD TV with on-demand movies. Guests can also enjoy the convenience of private bathrooms and tea/coffee-making facilities in every room.

Convenient Location and Nearby Attractions
Conveniently situated just off the A55 road and near Chester Business Park, this hotel is a short drive away from popular attractions such as Chester Zoo and Chester Racecourse. With easy access to major motorways, exploring nearby gems like Cheshire Ice-cream Farm and Delamere Forest is a breeze.

Ready to experience a perfect blend of comfort and convenience at the Holiday Inn Chester South? Book your stay now for a memorable getaway!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LPL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

7.9
Based on 2410 reviews
Cleanliness: 6.6
Service: 8.6
Location: 8.6
Room Quality: 7.1
Amenities: 8.1
Value for Money: 8.1
Food and Beverage: 8.1
Overall Experience: 8
J
jason couple gb
7
2026-03-06 via Nuitee
J
JürgenP solo_traveller de
8
Pros:

Frühstück war ausreichend, Personal war sehr freundlich und hilfsbereit, Parkplätze ohne Gebühr ,

Cons:

Das war nicht der gewohnte Standart was ich von einem Holiday Inn erwarte. Zu den Zimmern zu kommen läuft man hier wie in einem Irrgarten rum das nervt . Kein Kühlschrank am Zimmer obwohl in der Zimmerkategorie bei Booking com angegeben . Es gibt noch ein Holiday In in Chester das werde ich nächstes Mal buchen.

2026-03-04 via Nuitee
S
Stephen couple gb
4
Great staff hotel urgently needs rooms refurbished
Pros:

Good location
Great staff
Good breakfast

Cons:

Room and bathroom not clean
Lots of black mould in both
Shower did not drain, filthy and full of hair
Basin plug did not work
Bathroom unacceptably tatty

2026-03-04 via Nuitee
K
Katy family_with_children gb
9
Pros:

Staff very friendly and helpful.

Cons:

Nothing.

2026-03-04 via Nuitee
M
Mike couple gb
9
The staff are this hotel's biggest asset.
Pros:

The Staff in reception,bar,gym were all first class.
The room was near to the reception and restaurant and on the first floor. The latter was a request upon booking..thanks.
The bar food was exactly as per Holiday Inn UK menu....well done kitchen!

Cons:

Some small maintenance issues in the room. Outside paintwork very neglected/tired.
Breakfast juice watery......picky really.

2026-03-03 via Nuitee
C
Chamoli couple gb
10
2026-03-02 via Nuitee
R
Robert solo_traveller gb
8
A very good stay. First visit . Would stay again. Thought I had ordered a double bed but given a room with 2 single beds
Pros:

Property clean and comfortable. Staff excellent. Would stay another time.

2026-03-02 via Nuitee
C
Connor family_with_children gb
10
Pros:

Comfy bed and the smart tv

2026-03-02 via Nuitee
Y
Yvonne solo_traveller gb
9
2026-03-01 via Nuitee
J
James family_with_children gb
8
2026-03-01 via Nuitee
D
Deborah family_with_children gb
6
Lovely staff, mediocre room, terrible location
Pros:

The breakfast was lovely the veggie sausage was delicious and there was a good range. The staff were lovely and super helpful

Cons:

The room smelled like must and cigarette smoke. It was supposed to be a disabled room but the shower was still over the bath which my disabled mum couldn't get in. For someone who doesn't drive it was really out of the way

2026-03-01 via Nuitee
J
Janine solo_traveller gb
10
Pros:

Very clean and comfortable. The room smelt lovely .and food was very good. Just what I need after a long day's travel.

2026-03-01 via Nuitee
C
Chamoli couple gb
10
2026-03-01 via Nuitee
S
Shane couple gb
10
2026-02-28 via Nuitee
J
John couple gb
8
2026-02-28 via Nuitee
L
Laura couple gb
10
Pros:

Staff and facilities good. Glad they had a restaurant. Pizza was excellent

Cons:

Bath was not goid for disabled

2026-02-28 via Nuitee
D
Donna couple gb
8
Amazing
Pros:

Location, cost, cleanness, comfort

Cons:

No cold tap water, ran it for so long and was warm, not good in a morning after a night of drinking

2026-02-28 via Nuitee
J
joseph couple gb
5
Cons:

Rats running from back of hotel near car park

2026-02-28 via Nuitee
P
Philippa family_with_children gb
8
A great city break
Pros:

We had a great one night stay at the Holiday Inn South Chester. The staff were all very friendly and helpful. The room was clean and a good size. The hotel had seen our request for a cot and had one set up in the room. The hotel was also quiet so we were able to sleep in peace. We enjoyed using the swimming pool and gym. We were able to go to the Park and Ride and 15 mins into Chester so the location was perfect!

Cons:

The outside looks a little tired, however, inside the hotel was nicely decorated.

2026-02-28 via Nuitee
M
Mike couple gb
8
2026-02-28 via Nuitee