Holiday Inn Chester South by IHG

Hotels
•
Holiday Inn Hotels & Resorts
7.9 (2731 reviews)
Wrexham Road , Chester , gb

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Tasty breakfast
Comfy beds
Cons:
Cleanliness issues
Noise concerns from roads
Maintenance problems

Categories

Cleanliness
6.6
Several complaints about cleanliness and maintenance issues were noted.
Service
8.6
Staff were consistently described as friendly and helpful.
Location
8.6
Many reviews praised the hotel's convenient location.
Room Quality
7.1
Mixed reviews on room quality; some issues with noise and maintenance.
Amenities
8.1
Positive feedback on amenities such as the pool and breakfast.
Value for Money
8.1
Overall perceived as good value based on location and service.
Food and Beverage
8.1
Breakfast received good reviews, though some suggested more options.
Overall Experience
8
Overall experience was good with notable ups and downs.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 01:12

Property Description

Modern Leisure Centre and Stylish Restaurant
The Holiday Inn Chester South boasts a contemporary leisure centre for guests to unwind in, complete with a refreshing swimming pool and top-notch cardio equipment. Additionally, the stylish Junction Restaurant offers a delightful dining experience with modern British dishes served on a terrace.

Comfortable and Well-Equipped Bedrooms
Each spacious bedroom at Holiday Inn Chester South is designed for ultimate comfort, featuring high-speed internet access, air conditioning, and a flat-screen HD TV with on-demand movies. Guests can also enjoy the convenience of private bathrooms and tea/coffee-making facilities in every room.

Convenient Location and Nearby Attractions
Conveniently situated just off the A55 road and near Chester Business Park, this hotel is a short drive away from popular attractions such as Chester Zoo and Chester Racecourse. With easy access to major motorways, exploring nearby gems like Cheshire Ice-cream Farm and Delamere Forest is a breeze.

Ready to experience a perfect blend of comfort and convenience at the Holiday Inn Chester South? Book your stay now for a memorable getaway!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LPL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

7.9
Based on 2731 reviews
Cleanliness: 6.6
Service: 8.6
Location: 8.6
Room Quality: 7.1
Amenities: 8.1
Value for Money: 8.1
Food and Beverage: 8.1
Overall Experience: 8
H
Humphreys • couple • gb
9
Great
Pros:

Dinner fantastic, staff were great, brilliant value for money!

Cons:

Could have done with a fan considering how hot it is.

2026-06-27 • via Nuitee
J
Joanne • solo_traveller • gb
8
2026-06-27 • via Nuitee
K
Katherine • solo_traveller • gb
8
2026-06-27 • via Nuitee
N
Nathan • solo_traveller • gb
9
Affordable clean & well kept
Pros:

Clean rooms and ice cold aircon,

Cons:

Looks like it would be disappointing from the outside but its great

2026-06-25 • via Nuitee
I
Ian • couple • gb
5
Good location let down by poor catering and a tired pool area.
Pros:

Location

Cons:

Avoid eating in the restaurant. My wife and I waited over an hour before giving up and cancelling our order. Our dinner that night was a cold sandwich from the garage next door! Breakfast was not much better with the four or so staff standing in a huddle chatting about their weekend instead of attending to the empty milk machine, toaster which was set too high, and a group of Chinese guests who needed help with the coffee machine. Also, the pool are is a little unclean and poorly maintained. There was grit/dirt in the hot tub and there was sticky tape filling the gaps in the metal window frames.

2026-06-24 • via Nuitee
M
Matthew William • family_with_children • gb
6
2026-06-23 • via Nuitee
R
Robert • extended_group • gb
8
2026-06-23 • via Nuitee
D
derek • solo_traveller • gb
9
Pros:

Everything

Cons:

Nothing

2026-06-22 • via Nuitee
R
Robert • couple • gb
7
Generally the accommodation met our needs especially as we had a dog
Pros:

Good sized room, good staff in restaurant and very easy to walk dog in grounds

Cons:

Lift wasn't working, WIFI was very slow

2026-06-22 • via Nuitee
J
John • solo_traveller • gb
3
Management problem
Cons:

Booked a dinner b&b. Waited an hour and a half after ordering our meal to find out the order hadn't been placed at all. With 2 children under 3 you can imagine the stress this caused. We also were told we had to move rooms as the 1 we were originally put in only had a double bed not the 1 double 1 single that was originally book. All in all a bad experience will never go back. The staff were very interesting when the problems were pointed out but there is a real lack of management. The 5th hotel we have stayed at this week and by far the worst experience.

2026-06-22 • via Nuitee
A
Adrian • couple • gb
8
2026-06-21 • via Nuitee
S
Sarah • extended_group • gb
10
2026-06-21 • via Nuitee
C
Craig • family_with_children • gb
5
Fair
Pros:

Staff were very friendly

Cons:

Breakfast was poor, very dated rooms

2026-06-21 • via Nuitee
I
Isaura Rachel • couple • gb
5
Needs improvement
Pros:

Very clean, good food , nice staff

Cons:

Broken lift so had to carry luggage upstairs and the air conditioning was BROKEN during the heat wave. Unacceptable as it was difficult to have a good night sleep .

2026-06-21 • via Nuitee
S
Sharon • family_with_children • gb
3
Wouldn’t stay again with children if the lifts weren’t working . And would make sore the bathroom was for for purpose
Pros:

Looked nice and beds were comfortable.Dining and bar staff were lovely .

Cons:

Lift not working so had to carry the baby ( who was having a feed by pump as he is gastro fed) in the pram up two flight of stairs as well as luggage then take a very long walk to our room . Husband had to fix the shower this morning as the water was coming out the back pipe not the shower head . Plug behind tap in the sink didn’t work and water didn’t go down so when we removed the plug by hand to clean our teeth all brown stuff came up into the sink . When I told staff they just said oh sorry we will get someone to look at it .

2026-06-21 • via Nuitee
S
Sebastian • family_with_children • gb
8
2026-06-21 • via Nuitee
T
Tess • couple • gb
8
Every member of staff we met was friendly, helpful and professional
Pros:

Every facility you could need

Cons:

The room looked tired but everything we needed was there

2026-06-20 • via Nuitee
N
Nkrumah • solo_traveller • gb
10
2026-06-20 • via Nuitee
E
Eric • couple • gb
10
2026-06-20 • via Nuitee
A
Amaret • solo_traveller • gb
6
Pros:

Has all facilities, just way too busy to properly enjoy the facilities…

Cons:

Long wait for someone to attend waiting guests at reception and bar. Very loud breakfast room, not what you want if you’re still waking up.. very small gym

2026-06-20 • via Nuitee