Holiday Inn Chester South by IHG

Hotels
•
Holiday Inn Hotels & Resorts
7.9 (2410 reviews)
Wrexham Road , Chester , gb

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Tasty breakfast
Comfy beds
Cons:
Cleanliness issues
Noise concerns from roads
Maintenance problems

Categories

Cleanliness
6.6
Several complaints about cleanliness and maintenance issues were noted.
Service
8.6
Staff were consistently described as friendly and helpful.
Location
8.6
Many reviews praised the hotel's convenient location.
Room Quality
7.1
Mixed reviews on room quality; some issues with noise and maintenance.
Amenities
8.1
Positive feedback on amenities such as the pool and breakfast.
Value for Money
8.1
Overall perceived as good value based on location and service.
Food and Beverage
8.1
Breakfast received good reviews, though some suggested more options.
Overall Experience
8
Overall experience was good with notable ups and downs.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 01:12

Property Description

Modern Leisure Centre and Stylish Restaurant
The Holiday Inn Chester South boasts a contemporary leisure centre for guests to unwind in, complete with a refreshing swimming pool and top-notch cardio equipment. Additionally, the stylish Junction Restaurant offers a delightful dining experience with modern British dishes served on a terrace.

Comfortable and Well-Equipped Bedrooms
Each spacious bedroom at Holiday Inn Chester South is designed for ultimate comfort, featuring high-speed internet access, air conditioning, and a flat-screen HD TV with on-demand movies. Guests can also enjoy the convenience of private bathrooms and tea/coffee-making facilities in every room.

Convenient Location and Nearby Attractions
Conveniently situated just off the A55 road and near Chester Business Park, this hotel is a short drive away from popular attractions such as Chester Zoo and Chester Racecourse. With easy access to major motorways, exploring nearby gems like Cheshire Ice-cream Farm and Delamere Forest is a breeze.

Ready to experience a perfect blend of comfort and convenience at the Holiday Inn Chester South? Book your stay now for a memorable getaway!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LPL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

7.9
Based on 2410 reviews
Cleanliness: 6.6
Service: 8.6
Location: 8.6
Room Quality: 7.1
Amenities: 8.1
Value for Money: 8.1
Food and Beverage: 8.1
Overall Experience: 8
A
Anita • family_with_children • gb
7
2026-03-19 • via Nuitee
B
Brennand • couple • gb
4
Pros:

Bed wad comfortable. Room wad reasonably clean.

Cons:

Outside of hotel could do with a clean up. Staff couldn't find my booking even though l had paid in advance. Took about an hour to sort rooms out. Evening meal was poor quality for the price. Overall the whole hotel could do with a spruce up.

2026-03-19 • via Nuitee
C
Colin • couple • fr
5
2026-03-19 • via Nuitee
E
Euron • family_with_children • gb
9
Pros:

Breakfast was great. Pool was great. Location was preety central for a few places

Cons:

One or two staff members came aross abit rude but all the other staff we seen were very polite and friendly

2026-03-17 • via Nuitee
C
Colin • solo_traveller • fr
4
Very poor and losing a good customer
Pros:

I have stayed there many times and expecting that same good things as before. Not to be …..

Cons:

The management and staff look and feel that there has been a big change or cost reduction !!

A premier room had a blocked bathroom sink. Water took ages to clear. The wall radiator did not have heat and the mini bar fridge at this level had many missing items.

English language with some staff was challenging !!

I think I need a different hotel option for April !!

2026-03-16 • via Nuitee
C
Carol • family_with_children • gb
9
It completed our Mother’s Day stay
Pros:

Location and food
Staff very friendly
Was able to book in early

2026-03-16 • via Nuitee
D
David • solo_traveller • gb
6
Average facilities, but really attentive staff
Pros:

Reasonably convenient.

Cons:

Pretty rundown in terms of decor and fittings.

2026-03-16 • via Nuitee
K
Karen • couple • gb
10
Fantastic
Pros:

Excellent as always

2026-03-16 • via Nuitee
M
Mike • family_with_children • gb
4
OK hotel, but I have stayed in equal "rated" hotels at better value.
Pros:

The shower was powerful and water hot and plentiful. Bed was OK.

Cons:

Breakfast was extremely expensive (£16.95 p.p) and even continental was £10+) Room and bed was OK but bathroom was VERY shoddy - badly cracked sink, scuffed fittings, parts of the bath (the bit to control the bath "plug") coming away when handled - not something expected of an IHG hotel.

2026-03-16 • via Nuitee
R
rhodri • couple • gb
10
Pros:

Friendly and helpful staff

Cons:

Nothing

2026-03-15 • via Nuitee
L
Liam • solo_traveller • gb
7
Stayed for work and it did teh job
Pros:

The hotel is a reasonable price, and between Chester and Wrexham, it was a good place if you're staying over for the football

Cons:

Rooms are a little dated

2026-03-15 • via Nuitee
D
Dawn • couple • gb
7
Good value for what we paid and good location
Pros:

It was convenient and close to Wrexham where we were attending our sporting fixture.

Cons:

The room was very cold and the heating did not make a great deal of difference. We could have done with the radiator on and working. The plug socket next to the bed wasn’t working.

2026-03-15 • via Nuitee
L
louise • extended_group • gb
2
Pros:

Food was ok

Cons:

Bar was small to eat as family. Very noisy and dated floor boatds. And very noisy guests

2026-03-15 • via Nuitee
P
Paul • solo_traveller • gb
8
I enjoyed the experience from start to finish, but it was made special by the lovely staff
Pros:

Loved all the staff especially the lady head chef who was very kind to my pug

Cons:

Nothing comes to mind

2026-03-14 • via Nuitee
B
Brian • couple • gb
6
Did the job for a one night stay.
Pros:

Room was clean and tidy ideal for what we needed.

Cons:

The hotel is dated and in need of at least redecorating and jag good clean

2026-03-14 • via Nuitee
D
Darren • couple • gb
9
Wrexham away
Pros:

Restaurant. Breakfast . Bar . Location

Cons:

Na

2026-03-14 • via Nuitee
T
thomas • family_with_children • ie
10
2026-03-13 • via Nuitee
J
Jo • couple • gb
8
2026-03-13 • via Nuitee
B
Ben • couple • gb
6
Paid £73 inc breakfast which reasonable given location and breakfast. Disappointed with pool.
Pros:

Good value for money and great location for access to Chester.

Cons:

Room very outdated, with old carpets etc. Lingering smell in room, but not bad enough to ask for a different room. Booked hotel specifically for pool use on Friday night/Saturday daytime but 50% of pool was being used for public swimming lessons so very busy/noisy, changing rooms also old/dirty.

2026-03-11 • via Nuitee
P
Peter • couple • gb
10
Pros:

Clean and friendly staff

Cons:

Cheap toilet roll

2026-03-10 • via Nuitee