Holiday Inn Chester South by IHG

Hotels
Holiday Inn Hotels & Resorts
7.9 (2689 reviews)
Wrexham Road , Chester , gb

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Tasty breakfast
Comfy beds
Cons:
Cleanliness issues
Noise concerns from roads
Maintenance problems

Categories

Cleanliness
6.6
Several complaints about cleanliness and maintenance issues were noted.
Service
8.6
Staff were consistently described as friendly and helpful.
Location
8.6
Many reviews praised the hotel's convenient location.
Room Quality
7.1
Mixed reviews on room quality; some issues with noise and maintenance.
Amenities
8.1
Positive feedback on amenities such as the pool and breakfast.
Value for Money
8.1
Overall perceived as good value based on location and service.
Food and Beverage
8.1
Breakfast received good reviews, though some suggested more options.
Overall Experience
8
Overall experience was good with notable ups and downs.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 01:12

Property Description

Modern Leisure Centre and Stylish Restaurant
The Holiday Inn Chester South boasts a contemporary leisure centre for guests to unwind in, complete with a refreshing swimming pool and top-notch cardio equipment. Additionally, the stylish Junction Restaurant offers a delightful dining experience with modern British dishes served on a terrace.

Comfortable and Well-Equipped Bedrooms
Each spacious bedroom at Holiday Inn Chester South is designed for ultimate comfort, featuring high-speed internet access, air conditioning, and a flat-screen HD TV with on-demand movies. Guests can also enjoy the convenience of private bathrooms and tea/coffee-making facilities in every room.

Convenient Location and Nearby Attractions
Conveniently situated just off the A55 road and near Chester Business Park, this hotel is a short drive away from popular attractions such as Chester Zoo and Chester Racecourse. With easy access to major motorways, exploring nearby gems like Cheshire Ice-cream Farm and Delamere Forest is a breeze.

Ready to experience a perfect blend of comfort and convenience at the Holiday Inn Chester South? Book your stay now for a memorable getaway!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LPL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

7.9
Based on 2689 reviews
Cleanliness: 6.6
Service: 8.6
Location: 8.6
Room Quality: 7.1
Amenities: 8.1
Value for Money: 8.1
Food and Beverage: 8.1
Overall Experience: 8
C
Carolyn couple gb
9
Great short stay of great value!
Pros:

Easy to get to, great location, lovely decor, fab staff, the breakfast was tasty, we had tea the night before & it was excellent. Very clean, comfortable room with no issues.

Cons:

The shower nozzle & temperature gauge was a bit loose but the shower itself was fine!

2026-06-06 via Nuitee
B
Brian solo_traveller gb
8
2026-06-06 via Nuitee
R
Rhian solo_traveller gb
10
2026-06-05 via Nuitee
S
Sheila couple gb
8
Very nice
Pros:

It was nice staff were friendly and helpful

Cons:

Nothing

2026-06-05 via Nuitee
J
John couple gb
8
It was good
Pros:

It. Was good

Cons:

Long walks to room

2026-06-04 via Nuitee
E
Ellis couple gb
10
2026-06-04 via Nuitee
B
Brender couple gb
10
2026-06-03 via Nuitee
R
Roderick couple gb
7
2026-06-03 via Nuitee
J
Jason family_with_children gb
8
Great location, friendly staff, nice room. Would stay again
Pros:

Location was good. Nice to have a pool. Ticked all the boxes without being outstanding. Staff were helpful. Would stay again as it’s reasonably priced and is in a good location.

Cons:

Nothing really, could probably do with modernising

2026-06-03 via Nuitee
S
Stephen solo_traveller gb
8
2026-06-03 via Nuitee
A
Andy extended_group au
7
Good comfortable stay, reception staff friendly.
Pros:

Reception staff were great, informative and friendly. Hotel was Affordable and location was good for what we needed.

Cons:

The restaurant staff member,
older gent, was abrupt and rude when I was wanting to order food for the family. It was not the service I expected.
Being automatically charged a service fee when asked for the bill is cheeky! To receive a tip great customer service needs to be delivered, it wasn’t, on this occasion.

2026-06-02 via Nuitee
D
Dayle solo_traveller gb
10
2026-06-01 via Nuitee
C
Cooper couple gb
10
Pros:

Don't eat breakfast

2026-06-01 via Nuitee
D
Debra Lister solo_traveller gb
9
Weekend in Chester
Pros:

Brilliant location just across the road from the park&ride into Chester. Room was spacious and comfortable. We prepaid for a daily breakfast and was so glad we did, it was delicious.

2026-06-01 via Nuitee
B
Boyd solo_traveller gb
9
2026-05-31 via Nuitee
S
Shella Myr solo_traveller gb
7
Pros:

Pool and jacuzzi

I love the soap and lotion provided

Cons:

The rooms are too far. My parents were exhausted in walking to get to our room. The tele was not working and Was not sorted during our stay. I rang the reception they told us they will come around but no one came.

2026-05-31 via Nuitee
B
Boyd solo_traveller gb
10
2026-05-31 via Nuitee
A
andrew solo_traveller gb
7
2026-05-30 via Nuitee
S
stephen couple gb
9
2026-05-30 via Nuitee
R
Rhian solo_traveller gb
8
Cons:

There was a crack in the sink in the bathroom.
My son wanted to play in the little garden but there were a few male adults playing Jenga and smoking and drinking about 11 this morning. He didn't feel comfortable so we went inside to play.

2026-05-30 via Nuitee