Holiday Inn Chester South by IHG

Hotels
Holiday Inn Hotels & Resorts
7.9 (2609 reviews)
Wrexham Road , Chester , gb

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Tasty breakfast
Comfy beds
Cons:
Cleanliness issues
Noise concerns from roads
Maintenance problems

Categories

Cleanliness
6.6
Several complaints about cleanliness and maintenance issues were noted.
Service
8.6
Staff were consistently described as friendly and helpful.
Location
8.6
Many reviews praised the hotel's convenient location.
Room Quality
7.1
Mixed reviews on room quality; some issues with noise and maintenance.
Amenities
8.1
Positive feedback on amenities such as the pool and breakfast.
Value for Money
8.1
Overall perceived as good value based on location and service.
Food and Beverage
8.1
Breakfast received good reviews, though some suggested more options.
Overall Experience
8
Overall experience was good with notable ups and downs.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 01:12

Property Description

Modern Leisure Centre and Stylish Restaurant
The Holiday Inn Chester South boasts a contemporary leisure centre for guests to unwind in, complete with a refreshing swimming pool and top-notch cardio equipment. Additionally, the stylish Junction Restaurant offers a delightful dining experience with modern British dishes served on a terrace.

Comfortable and Well-Equipped Bedrooms
Each spacious bedroom at Holiday Inn Chester South is designed for ultimate comfort, featuring high-speed internet access, air conditioning, and a flat-screen HD TV with on-demand movies. Guests can also enjoy the convenience of private bathrooms and tea/coffee-making facilities in every room.

Convenient Location and Nearby Attractions
Conveniently situated just off the A55 road and near Chester Business Park, this hotel is a short drive away from popular attractions such as Chester Zoo and Chester Racecourse. With easy access to major motorways, exploring nearby gems like Cheshire Ice-cream Farm and Delamere Forest is a breeze.

Ready to experience a perfect blend of comfort and convenience at the Holiday Inn Chester South? Book your stay now for a memorable getaway!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LPL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

7.9
Based on 2609 reviews
Cleanliness: 6.6
Service: 8.6
Location: 8.6
Room Quality: 7.1
Amenities: 8.1
Value for Money: 8.1
Food and Beverage: 8.1
Overall Experience: 8
P
Pete couple gb
8
2026-05-16 via Nuitee
N
Nick solo_traveller gb
7
Pros:

The hotel was clean, staff friendly, and in a good location for the event I was attending. Plenty of parking.

Cons:

The window in the room was mouldy and clearly damp. The AC didn't work so the room was too hot and we had to have the fan on all night. The signage is poor to navigate around all the corridors.

2026-05-16 via Nuitee
D
David solo_traveller gb
7
Pros:

Slept well

Cons:

Very run down

2026-05-16 via Nuitee
C
Colin solo_traveller fr
6
Gone downhill
Pros:

Nothing

Cons:

Lazy service

2026-05-15 via Nuitee
P
Pauline couple gb
10
Clean, lovely staff and great food. 😁 And Chester is a beautiful city.
Pros:

It had a warm homely feel.

Cons:

Outside appearance at front

2026-05-15 via Nuitee
L
Lucy couple gb
1
Cons:

The toilet set come off when setting on it I suffer with back problem s and have fibromyalgia it shook me up a lot

2026-05-15 via Nuitee
J
Jennifer couple gb
8
Cons:

Downstairs restaurant

2026-05-14 via Nuitee
B
Ben solo_traveller gb
8
2026-05-12 via Nuitee
L
Leanne solo_traveller gb
10
2026-05-12 via Nuitee
V
Val couple gb
8
Pros:

The location, room and some staff.

Cons:

The dining arrangements, range of non-meat options and some of the staff.

2026-05-12 via Nuitee
A
Alf couple gb
8
Would defo come again.
Pros:

The staff were excellent from check in to check out.
Mark in the restaurant was exceptional for beyond customer care.

Cons:

Standard room good tho did not have superking bed.

2026-05-12 via Nuitee
R
Roger couple gb
5
An extra glass of wine helps!.
Pros:

Very good members of staff ,all very friendly and helpful they deserve better surroundings.

Cons:

The whole building needs knocking down and rebuilding.

2026-05-11 via Nuitee
A
Andrew solo_traveller gb
4
Uninspired
Pros:

Breakfast was ok but boring

Cons:

Scruffy

2026-05-09 via Nuitee
D
David couple gb
4
Had to check out early because of noisy guests above
Pros:

Breakfast

Cons:

Very noisy guests with children in room above

2026-05-09 via Nuitee
A
Andrew solo_traveller gb
9
2026-05-09 via Nuitee
J
James couple gb
10
Value for money excellent service and staff
Pros:

Ease to get to parking good facility very good staff polite and helpful

Cons:

All good

2026-05-09 via Nuitee
K
Kerry couple gb
8
2026-05-09 via Nuitee
Y
Young solo_traveller gb
7
Lovely staff
Pros:

Location was fine, staff were lovely and although an obvious old hotel it was very clean

Cons:

The food was not great. We had fish and chips. It was incredibly overcooked and we struggled to eat it. Although the room was clean, they had overdone it with the air freshener to the point it set my asthma off, was really clogging and when we left the next day everything smelled of it, clothes, hair it even seemed to cling to your skin.

2026-05-08 via Nuitee
G
Gwen solo_traveller nz
10
Family road trip
Pros:

Big room, friendly staff, very good facilities including gym pool, restaurant

Cons:

Nothing

2026-05-07 via Nuitee
L
Lilley solo_traveller gb
7
Good budget hotel
Pros:

Good Value and room was of a good standard. Parking on site .

Cons:

WiFi and mobile signal wasn’t great and it very difficult to work.

2026-05-06 via Nuitee