Holiday Inn Runcorn M56 Junction 12 by IHG

Hotels
Holiday Inn Hotels & Resorts
8.1 (3183 reviews)
Wood Lane, Beechwood , Runcorn , gb

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Good breakfast options
Cons:
Small bathrooms
Poor wi-fi service
Room temperature issues

Categories

Cleanliness
7.91
The cleanliness was generally good, but some guests noted wear in certain areas.
Service
8.48
Friendly and accommodating staff were frequently mentioned, contributing positively to the service rating.
Location
8.32
Guests appreciated the hotel's convenient location for exploring nearby attractions.
Room Quality
7.87
Rooms varied in size; some complaints about small bathrooms were noted.
Amenities
8.1
Good range of amenities including gym and pool, but some reported failures with fixtures.
Value for Money
8.36
Overall value for the price was seen as fair, despite some issues with room structure.
Food and Beverage
7.71
Some reported good breakfasts, but complaints about the quality of specific dinners affected the score.
Overall Experience
8.08
A mostly positive experience, though several issues noted affected the overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 06:16

Property Description

Modern Accommodations

The Holiday Inn Runcorn M56 Junction 12 offers 153 comfortable and modern en suite rooms with plasma TVs, workspaces, and tea/coffee making facilities.

Dining Experience

Enjoy a delicious meal at the newly refurbished Cow on the Hill Steak & Grill, where children eat free with a paying adult.

Leisure Facilities

Relax and unwind at the You Fit leisure club, featuring a fully-equipped gymnasium, swimming pool, sauna, spa bath, and steam room.

Book your stay now at this convenient and well-equipped hotel, perfectly located with easy access to major road networks.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LPL

Property Policies

  • Parking

    Free public parking is possible at a location nearby (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for £0 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 3183 reviews
Cleanliness: 7.91
Service: 8.48
Location: 8.32
Room Quality: 7.87
Amenities: 8.1
Value for Money: 8.36
Food and Beverage: 7.71
Overall Experience: 8.08
J
Jennifer solo_traveller gb
5
2026-05-16 via Nuitee
M
Michael solo_traveller gb
4
Pros:

Location and parking.

Cons:

Blood on bedding.
Air con not working, room 34 Deg on arrival, radiator on full wack, windows shut. Turned rad off, put air con but it didn't work. Windows opened and had to be left open all the time.

2026-05-16 via Nuitee
S
Stephen couple gb
6
Convenient for a stop over
Pros:

Breakfast and location was very good

Cons:

Room was more run down than I hoped
Was told no hot water so didn’t try pool area or shower on arrival
However, we chose a cheap deal so I guess we got what we paid for, clean but very tired

2026-05-16 via Nuitee
M
Mchale solo_traveller gb
2
Cons:

Staff didn't tell me there was going to be maintenance happening outside my room and my air conditioning wasn't working

2026-05-16 via Nuitee
B
Bennison couple gb
5
2026-05-15 via Nuitee
C
Ciaran solo_traveller gb
9
Friendly clean and quiet, I'll be back here again
Pros:

Friendly staff, good food, and the place was spick and span throughout. I've stayed at this one a good few times now... never had a bad stay here.

Cons:

Me being the introvert/ borderline hermit that i am... i love to get room service rather than venture down to the restaurant, its one of the first things that will have me thinking "i'll be back here next time". This time I couldn't get through to the restaurant on the phone, they must've had their phone off the hook because when I went down to order a meal I expected the place to be packed, mercifully it was practically empty... I was over the moon being able to pick a table way down the bottom corner away from anyone... I just can't do noise or crowds.

2026-05-15 via Nuitee
S
Stan couple gb
8
Pros:

Breakfast very good

2026-05-15 via Nuitee
J
Jamie solo_traveller gb
10
Pros:

Everything was perfect for what we needed for. Even used the room service as we couldn't be arsed sitting in after a full day of shopping and it was great. Can't wait to stay here again

2026-05-13 via Nuitee
A
Adam solo_traveller gb
8
Cons:

Toilets in reception were in a bit of a state. Corridors to rooms needed clearing of plates etc.

2026-05-12 via Nuitee
C
Carolyn solo_traveller au
8
A pleasant enough hotel.
Pros:

Cleanliness of room; provision of a rubber bath mat for the shower.

Cons:

It's a very large hotel with 5 storeys of accommodation. There was only one small lift to service the rooms and it was tucked away unobtrusively and therefore diffult to locate.

2026-05-12 via Nuitee
O
omoruyi solo_traveller gb
10
Pros:

I enjoyed my stay

Cons:

Everything

2026-05-12 via Nuitee
N
Nigel solo_traveller im
7
2026-05-11 via Nuitee
C
Catherine couple gb
8
2026-05-11 via Nuitee
A
Arwel solo_traveller gb
10
2026-05-11 via Nuitee
B
BARRY solo_traveller gb
10
We really enjoyed our stop over in Runcorn
Pros:

Every thing was as expected and the check in was fast and efficient.
The staff were all very friendly and always
Helpful. Every one seemed cheerful and happy which is a nice change.

Cons:

Definitely time for a make over which I believe is about to happen

2026-05-11 via Nuitee
B
bill solo_traveller gb
8
2026-05-10 via Nuitee
E
Emma couple ie
8
Nice and clean and accessible.
Pros:

Convenient to where we needed to be. Basic but clean.

Cons:

Carpet floors - always felt like I needed my socks on

2026-05-10 via Nuitee
S
Stanton solo_traveller gb
10
2026-05-10 via Nuitee
C
Carl couple gb
8
Lovely stay with great staff and location. Just needs a refurb in areas.
Pros:

Friendly staff in all areas. Food was excellent and the bar area and reception areas are both clean and lovely.

Cons:

Property is very tired. Bedrooms are in need of total refurbishment as are corridors. Leisure centre looks like it hasn’t been painted or looked at for 20 plus year

2026-05-10 via Nuitee
L
Laura family_with_children gb
5
Ok, but not great
Pros:

Great location, plenty of parking, lovely bar and entrance area. Manager on duty was incredibly friendly and helpful.

Cons:

Bedrooms and corridors need some TLC. Both decoration and cleanliness. Pool area needs brightened up, changing facilities were good but not clean.

2026-05-10 via Nuitee