Holiday Inn Runcorn M56 Junction 12 by IHG

Hotels
Holiday Inn Hotels & Resorts
8.1 (3258 reviews)
Wood Lane, Beechwood , Runcorn , gb

Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Good breakfast options
Cons:
Small bathrooms
Poor wi-fi service
Room temperature issues

Categories

Cleanliness
7.91
The cleanliness was generally good, but some guests noted wear in certain areas.
Service
8.48
Friendly and accommodating staff were frequently mentioned, contributing positively to the service rating.
Location
8.32
Guests appreciated the hotel's convenient location for exploring nearby attractions.
Room Quality
7.87
Rooms varied in size; some complaints about small bathrooms were noted.
Amenities
8.1
Good range of amenities including gym and pool, but some reported failures with fixtures.
Value for Money
8.36
Overall value for the price was seen as fair, despite some issues with room structure.
Food and Beverage
7.71
Some reported good breakfasts, but complaints about the quality of specific dinners affected the score.
Overall Experience
8.08
A mostly positive experience, though several issues noted affected the overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 06:16

Property Description

Modern Accommodations

The Holiday Inn Runcorn M56 Junction 12 offers 153 comfortable and modern en suite rooms with plasma TVs, workspaces, and tea/coffee making facilities.

Dining Experience

Enjoy a delicious meal at the newly refurbished Cow on the Hill Steak & Grill, where children eat free with a paying adult.

Leisure Facilities

Relax and unwind at the You Fit leisure club, featuring a fully-equipped gymnasium, swimming pool, sauna, spa bath, and steam room.

Book your stay now at this convenient and well-equipped hotel, perfectly located with easy access to major road networks.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LPL

Property Policies

  • Parking

    Free public parking is possible at a location nearby (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for £0 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 3258 reviews
Cleanliness: 7.91
Service: 8.48
Location: 8.32
Room Quality: 7.87
Amenities: 8.1
Value for Money: 8.36
Food and Beverage: 7.71
Overall Experience: 8.08
J
Jo solo_traveller gb
8
2026-06-20 via Nuitee
D
Dr. Johannes couple de
5
2026-06-20 via Nuitee
A
Anthony solo_traveller gb
10
Pros:

free access to swimming and fitness .

2026-06-20 via Nuitee
J
james solo_traveller gb
10
Great value for money
Pros:

Room was clean and facilities are great :)

Cons:

Think it needs a bit of a refurb

2026-06-18 via Nuitee
J
james solo_traveller gb
10
2026-06-18 via Nuitee
N
nasim family_with_children gb
3
Need proper training to staff
Pros:

Breakfast not up to standard staff not helpful’ worst place in my 50 years going to all hotel in uk and abroad

Cons:

You have long time in restaurant to wait to see the staff timing for breakfast Saturday 11am we got in 10.45 waited to c staff for another ten minutes before ‘ staff appeared and there is none food in dishes and staff said we are closing for lunch to get tables ready v bad set up Friday we went early still half dishes empty’ bakery stuff not there’ and no one bothered if something finished they bring more

2026-06-18 via Nuitee
R
Rich couple gb
9
2026-06-18 via Nuitee
D
Dionne marie solo_traveller gb
10
2026-06-17 via Nuitee
K
Kaur solo_traveller gb
7
2026-06-17 via Nuitee
C
Cliffe solo_traveller gb
8
Pros:

Bed was comfortable
Staff were friendly

Cons:

The room we were given had dirt in the wall and carpet looked like throw up on the floor and blood spot in the wall?
And only 2 plug sockets worked

2026-06-17 via Nuitee
K
Kodom family_with_children gb
10
2026-06-16 via Nuitee
J
james solo_traveller gb
8
Great location and staff are friendly
Pros:

Good location

Cons:

Think it needs a bit of updating as it’s an older property

2026-06-15 via Nuitee
S
Sharon couple gb
10
2026-06-15 via Nuitee
A
Ashwani extended_group gb
7
Overall comfortable stay. We paid £66 for the night but second tim v e round the price was £250 - for which it was not w
Pros:

Looked old from outside but rooms were fine.

Cons:

The outside looks a little run down.

2026-06-14 via Nuitee
M
Martin solo_traveller nl
10
Fijne tussenstop
Pros:

Handige ligging op weg naar Wales. Prima diner en ontbijt.

Cons:

Verwarming bleek aan te staan.

2026-06-13 via Nuitee
C
Chloe couple gb
2
Filthy and run down.
Pros:

Good location

Cons:

Absolutely filthy. Stained bed, stained walls, swear words written all over the lift.

Booked a double room, given two singles.

The dirtiest room we’ve ever stopped in and if we didn’t check in at midnight and fall straight asleep we would have requested a different room. Made us feel sick in the light.

2026-06-13 via Nuitee
J
John Smith solo_traveller gb
8
Great hotel and location for a short stay.
Pros:

Excellent location for the activities I had planned. Breakfast was sublime. The pool area looked good but due to time limitations I wasn't able to take advantage of it.

Cons:

Only real criticism is that it looks like the corridors could do with a coat of paint, all just a bit tired. That is my only moan, and it is a tiny one.

2026-06-10 via Nuitee
P
Paul couple gb
8
2026-06-09 via Nuitee
G
Gary Mainwaring solo_traveller de
4
2026-06-09 via Nuitee
R
Rehan couple pk
10
2026-06-09 via Nuitee