Four Points by Sheraton Medellín

Hotels
GHL Hoteles
9.1 (1028 reviews)
Carrera 43C # 6 SUR -100 , Medellín , co

Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Great service
Excellent location
Comfortable rooms
Cons:
Cleanliness issues
Obnoxious noise from mall logistics

Categories

Cleanliness
7.99
Several reviews noted unpleasant odors in bedding and towels; improvement needed.
Service
9.96
Consistently highlighted as excellent with friendly staff and great attention.
Location
9.5
Multiple mentions of great location near shopping and central areas.
Room Quality
8.95
Rooms are described as comfortable and spacious.
Amenities
8.98
Facilities included a pool and easy access to nearby malls.
Value for Money
8.94
Good value for the quality of service provided.
Food and Beverage
8.99
Breakfast praised, although some comments regarding dinner service.
Overall Experience
9.46
Generally positive experiences across multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 07:37

Property Description

Luxurious Accommodations
The Four Points Sheraton Medellin in the vibrant Poblado district offers spacious rooms with tasteful interiors, free Wi-Fi, and modern amenities like cable TV and a minibar.

Relaxation and Wellness
Guests can unwind at the outdoor pool, hot tub, or massage room, or stay active at the fitness centre. The hotel provides the perfect balance of relaxation and fitness options.

Dining Experience
Indulge in delicious international cuisine at Cook´s Restaurant and start your day right with a complimentary breakfast. The hotel ensures a satisfying culinary experience for all guests.

Experience luxury, relaxation, and exceptional dining at the Four Points Sheraton Medellin. Book your stay now for a memorable experience.

Important information:

In case of no show according Colombian law "Ley 300 de 1.996. Artículo 65", property will able to charge the 20% of reservation total price, or keep deposit in any case

Please note only guests with a Visa TP - 11 or Permiso - 5 / PTP - 5 tourist visa are exempt from paying value added tax (IVA) during their stay.

Up to two children under 12 years stay free of charge when using existing beds. One older child or adult is charged COP 83300 per person per night when using existing beds.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: JMC

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 13 years old to 17 years old stay for US$20 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 1028 reviews
Cleanliness: 7.99
Service: 9.96
Location: 9.5
Room Quality: 8.95
Amenities: 8.98
Value for Money: 8.94
Food and Beverage: 8.99
Overall Experience: 9.46
D
Daniela couple co
9
2026-02-09 via Nuitee
A
Angela couple co
10
2026-01-30 via Nuitee
M
Maynard couple cw
9
Een zeer centraal gelegen hotel om te verblijven.
Pros:

Ik was in oktober 2024 in Four Points. Ik had genoteerd dat het ontbijt in vergelijking met mijn verblijf in febrüari van dat jaar achteruit was gegaan. Er is beloofd dat er rekening mee gehouden gaat worden en dat het hotel het ontbijt weer optimaal gaat maken. Maar veel is er niet veranderd. Niet aan de kwaliteit, maar aan de verscheidenheid, zoals het eerder was.

2026-01-29 via Nuitee
T
Tina couple ca
9
2026-01-29 via Nuitee
L
Luis family_with_children ec
10
2026-01-29 via Nuitee
J
Johanna couple co
10
2026-01-28 via Nuitee
H
hanan solo_traveller co
8
Muy agradable
Pros:

La atención del personal

Cons:

Limpio y ordenado

2026-01-27 via Nuitee
K
Kitty family_with_children cl
10
2026-01-27 via Nuitee
V
Virna extended_group co
9
2026-01-26 via Nuitee
C
Carolina extended_group co
9
Comodidad
Pros:

La ubicación y la buena atención.

2026-01-26 via Nuitee
R
Roberto family_with_children sv
10
2026-01-26 via Nuitee
A
Ana Maria family_with_children co
8
Pros:

EL desayuno podría tener más variedad

Cons:

Cuando llegamos el baño de la habitación estaba tapado, avisamos y lo solucionaron inmediatamente. El Aire Acondicionado no funciono y aunque nos dieron un descuento, esto no debería pasar

2026-01-26 via Nuitee
M
Maria couple co
7
Pros:

Las camas

Cons:

El desayuno y el baño era un poco incómodo

2026-01-25 via Nuitee
V
Veronica extended_group pa
10
La pasamos súper bien y el trato fue maravilloso
Pros:

Accesible

2026-01-24 via Nuitee
E
EJ solo_traveller nl
8
Pros:

Staff service

Cons:

Room need some opgrades

2026-01-22 via Nuitee
T
Thamaika couple bq
9
Pros:

kamer met terras

Cons:

niks

2026-01-22 via Nuitee
K
Karellys solo_traveller us
10
I loved it and will come back moving forward.
Pros:

The service I was given while at the hotel was to be expected of a 4-star hotel. Safety and convenience were also a great plus of staying at this hotel.

Cons:

I can't say I didn't like it, but I wish there were more options during breakfast, for both drinks and fruits. when I say more I mean in terms of quantity of the ones available.

2026-01-21 via Nuitee
G
Gonzalez family_with_children co
8
2026-01-20 via Nuitee
E
ELIZABETH family_with_children co
10
EXCELENTES INSTALACIONES Y SERVICIO
Pros:

El servicio y las instalaciones son excelentes, el restaurante gran servicio y la comida deliciosa, buena ubicación y las habitaciones super confortables. Muy contenta

2026-01-20 via Nuitee
J
Jose Enrique extended_group pa
8
agradable
Pros:

desayuno

Cons:

Servicio de facturación

2026-01-19 via Nuitee