Four Points by Sheraton Medellín

Hotels
•
GHL Hoteles
9.1 (1050 reviews)
Carrera 43C # 6 SUR -100 , Medellín , co

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Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Great service
Excellent location
Comfortable rooms
Cons:
Cleanliness issues
Obnoxious noise from mall logistics

Categories

Cleanliness
7.99
Several reviews noted unpleasant odors in bedding and towels; improvement needed.
Service
9.96
Consistently highlighted as excellent with friendly staff and great attention.
Location
9.5
Multiple mentions of great location near shopping and central areas.
Room Quality
8.95
Rooms are described as comfortable and spacious.
Amenities
8.98
Facilities included a pool and easy access to nearby malls.
Value for Money
8.94
Good value for the quality of service provided.
Food and Beverage
8.99
Breakfast praised, although some comments regarding dinner service.
Overall Experience
9.46
Generally positive experiences across multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 07:37

Property Description

Luxurious Accommodations
The Four Points Sheraton Medellin in the vibrant Poblado district offers spacious rooms with tasteful interiors, free Wi-Fi, and modern amenities like cable TV and a minibar.

Relaxation and Wellness
Guests can unwind at the outdoor pool, hot tub, or massage room, or stay active at the fitness centre. The hotel provides the perfect balance of relaxation and fitness options.

Dining Experience
Indulge in delicious international cuisine at Cook´s Restaurant and start your day right with a complimentary breakfast. The hotel ensures a satisfying culinary experience for all guests.

Experience luxury, relaxation, and exceptional dining at the Four Points Sheraton Medellin. Book your stay now for a memorable experience.

Important information:

In case of no show according Colombian law "Ley 300 de 1.996. Artículo 65", property will able to charge the 20% of reservation total price, or keep deposit in any case

Please note only guests with a Visa TP - 11 or Permiso - 5 / PTP - 5 tourist visa are exempt from paying value added tax (IVA) during their stay.

Up to two children under 12 years stay free of charge when using existing beds. One older child or adult is charged COP 83300 per person per night when using existing beds.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: JMC

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 13 years old to 17 years old stay for US$20 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 1050 reviews
Cleanliness: 7.99
Service: 9.96
Location: 9.5
Room Quality: 8.95
Amenities: 8.98
Value for Money: 8.94
Food and Beverage: 8.99
Overall Experience: 9.46
E
Eduardo Y patricia • couple • ve
9
Pros:

Habia mucho ruido por una remodelaciin o algo. Los muebles de la entrasa un poco viejos

Personal amable

2026-04-08 • via Nuitee
C
Carlos • couple • pr
10
2026-04-06 • via Nuitee
M
MARIELA • couple • ve
10
excelente
Pros:

el desayuno y la cama y las almohadas

Cons:

todo bien

2026-04-06 • via Nuitee
D
DIEGO MAURICIO • family_with_children • co
10
Excelente servicio
Pros:

El servicio y el personal muy amable.

Cons:

Nada

2026-04-06 • via Nuitee
J
Johanita • family_with_children • co
8
Genial ubicación
Pros:

Atención del
Personal!

2026-04-05 • via Nuitee
R
Roberto • solo_traveller • cl
8
Buen lugar para hospedarse
Pros:

Cómodas habitaciones

Cons:

Mal gimnasio

2026-04-04 • via Nuitee
D
DAVIDE • couple • us
10
Pros:

Excellent breakfast !!

2026-04-04 • via Nuitee
J
JONATHAN • couple • ve
9
Fabuloso
Pros:

La ubicación y la habitación en muy buen estado

Cons:

Hay q modernizarlo y variar el desayuno que está incluido

2026-04-04 • via Nuitee
K
katherin • family_with_children • co
8
2026-04-03 • via Nuitee
G
Gerardo • couple • co
9
La pasé bien. El personal del hotel. Muy bien
Pros:

Bien situado

Cons:

Los desayunos

2026-03-31 • via Nuitee
F
Felipe • family_with_children • co
9
Maravillosa
Pros:

Ubicación, atención, instalaciones.

2026-03-31 • via Nuitee
V
Veronica • solo_traveller • ar
8
2026-03-29 • via Nuitee
V
Veronica • solo_traveller • ar
8
2026-03-29 • via Nuitee
D
Domingo • couple • pa
9
Pros:

La ubicacion, excelente, el trato

Cons:

trato y servicio

2026-03-29 • via Nuitee
S
Sergio • solo_traveller • br
8
2026-03-28 • via Nuitee
R
Rosa Maria • solo_traveller • es
9
Pros:

Ubicación y conexión con CC Oviedo.
Su personal siempre dispuesto ayudar y su amabilidad
Desayunos variado y completo

Cons:

Nada. Todo perfecto

2026-03-24 • via Nuitee
J
Juan Carlos • couple • co
8
Pros:

Ubicación

Cons:

El servicio de desayuno puede mejorar, especialmente lo relacionado con fruta.

2026-03-24 • via Nuitee
D
Dalys • extended_group • pa
10
Volvería y recomendaría el Sheraton Four Point de Medellín.
Pros:

Excelente el desayuno y la ubicación. La intercomunicacion con el mall me encantó

2026-03-23 • via Nuitee
E
eliecer • couple • co
10
Pros:

Instalaciónnes

Cons:

Nada

2026-03-23 • via Nuitee
A
Andres • couple • co
10
excelente opción para un fin de semana
Pros:

El servicio increíble, la disposición del personal para atender las necesidades invaluable, hotel muy cómodo, habitación impecable... buen desayuno con amplias opciones...

Cons:

mas que no me gustó... una recomendación... en los pots de café de la habitación, pues sería rico tener mas opciones al descafeinado, pero de resto todo bien.

2026-03-17 • via Nuitee