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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Heating
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Terrace
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Family rooms
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Garden
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Golf course
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Hot tub/Jacuzzi
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Sauna
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Dry cleaning
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Breakfast in the room
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Packed lunches
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Non-smoking throughout
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Board games/puzzles
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Special diet menus - on request
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Wheelchair accessible
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Allergy-free room
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Kid meals
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Snack bar
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Indoor pool
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Toilet with grab rails
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Kid-friendly buffet
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Emergency cord in bathroom
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Outdoor furniture
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Picnic area
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Wine/champagne
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Coffee Shop on site
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Fruits
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Pet bowls
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Steam room
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Fitness/spa locker rooms
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Pet basket
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Hand sanitizer in guest room and key areas
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Access to health care professionals
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Breakfast takeaway containers
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Key card access
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Mobile app for room service
Review Highlights
Categories
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Property Description
Beautiful Gardens and Feel Good Health Club
Discover the serenity of 2 acres of beautiful gardens at Mercure Chester Abbots Well Hotel. Unwind at the Feel Good Health Club with its indoor swimming pool, gym, sauna, steam room, and hot tub.
Comfortable Rooms and Amenities
Experience comfort in every room with a flat-screen TV, tea/coffee facilities, and a work desk. Enjoy free high-speed WiFi and complimentary parking during your stay.
The Brasserie and Nearby Attractions
Indulge in a culinary journey at The Brasserie with its international menu and wine selection. Explore nearby attractions like Chester Zoo, Chester Race Course, and the historic city centre just a short drive away.
Book now to experience a relaxing stay amidst nature and luxury amenities at Mercure Chester Abbots Well Hotel.
The breakfast price shown is a discounted rate for pre-booked breakfasts only. Breakfast will cost more if booked at the hotel.
Minors under 18 must be accompanied by parents or legal representatives. Designated guardians must present written authorization (certified signature) from parents.
Please note that the same payment card used to make the booking must be presented upon check-in at the hotel
A deposit may be required at the property.
Location
Guest Reviews
Hotel public areas and bedroom were spacious. It never felt claustrophobic. Plenty of car oarking at the hotel, which is not always thr case. One of the reasons we picked this hotel was its proximity to the Chester Park and Ride, which we used often to avoid trying to park the car in Chester City centre. All in all, a most pleasant stay, and would certainly stay here again.
Cannot think of anything really
The hotel was lovely, with a very freindly staff who were welcoming and helpful. The room was quiet and comfortable and the ariconditioning was great! There was plenty of parking and a good breakfast. It is a great place to stay if you travel with your dog.
A little far from Chester Town center, but the trade off is a quiet room in a modern facility.
It's conveniently placed for the town park and ride
The rooms are very past their best
Staff were helpful and friendly,
Breakfast was good
Bed was comfy
Room was spacious
Lack of sleep due to noise, banging and creaking stairs and noise from room above all night.
Cockroach in the bathroom
Black mould on bath mat
Breakfast excellent
Lots to choose from.tea coffee various soft drinks
Couldn't fault the quality off the products 4 Breakfast Lovely
Shower over bath in room very disappointing needs 2 upgrade 2 walk in Shower
Stepping out of bath dangerous if bad on your legs
Comfortable bed, good shower and excellent breakfast.
There was no lift to the upper level and a long distance from the entrance to our room with heavy cases which we could not take to our room from the car in the carpark.
The receptionist Laura was amazing, had all the answers at hand to our questions about the area and even offered her local expertise that contributed to our lovely trip, give her a raise!
Not much to be honest
Staff friendly, Breakfast good
No air-conditioning
Location of hotel is just off the main junction to Chester City centre,free parking and a 10 minute walk to park and ride which is a short ride into town.(£2.50 return)
No complaints
Spa is good to be included
More variety for breakfast would have been good
I was made to stand for hours, and my booking could not be confirmed. I had a horrible experience with the staff on duty.
I don't understand why my booking at booking.com was not updated with the hotel. I had a very horrible experience yesterday.
leisure facilities were old and dirty . sauna wasn't working , apparently hasnt worked for weeks .
shower is the room was either too hot or too cold.
I expected more for the price I paid
Good location.
Good food
Staff good
Bed mattress was uncomfortable
Cleanliness, peaceful and lovely helpful staff. We visited Chester zoo so the ideal location of this venue stood out. As well as being a short drive away from the Cheshire oaks retail park
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