Mercure Maidstone Great Danes Hotel

Hotels
Mercure
7.4 (3784 reviews)
Hollingbourne , Maidstone , gb

Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Overpriced for the quality

Categories

Cleanliness
7.04
Some cleaning oversights reported and issues with the spa cleanliness.
Service
8.51
Multiple mentions of friendly and helpful staff.
Location
8.05
Good location for events and convenient access.
Room Quality
7.5
Rooms described as clean but with thin walls and some noise issues.
Amenities
6.53
Some facilities like the spa were reported as run down.
Value for Money
6.99
Some felt it was overpriced for the experience provided.
Food and Beverage
6.54
Mixed feedback on food quality and service in the restaurant.
Overall Experience
8.01
Generally positive but with some notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 03:23

Property Description

Luxurious Stay at Mercure Maidstone Great Danes Hotel

Georgian Charm and Modern Comforts:
Experience a blend of history and modern convenience at Mercure Maidstone Great Danes Hotel, nestled beside the historic Leeds Castle. The Georgian country house, set within 26 acres of private grounds, offers a picturesque retreat for guests.

Leisure and Wellness Amenities:
Indulge in relaxation and recreation with our indoor swimming pool, sauna, and well-equipped gym. Unwind in the tranquil surroundings of our health club or enjoy outdoor activities like mini golf, tennis, and croquet during your stay.

Convenient Location for Exploring:
Ideally situated at Junction 8 of the M20 motorway, our hotel provides easy access to Maidstone and popular attractions like Canterbury Cathedral and Bluewater Shopping Centre. Plan your getaway now and make the most of your visit to Kent.

Book your stay at Mercure Maidstone Great Danes Hotel for a memorable experience in the heart of Kent.

Important information:

A credit card imprint will be required by the hotel at check-in as security for any extras taken during your stay.

Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).

Please note that the same payment card used to make the booking must be presented upon check-in at the hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGW

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.4
Based on 3784 reviews
Cleanliness: 7.04
Service: 8.51
Location: 8.05
Room Quality: 7.5
Amenities: 6.53
Value for Money: 6.99
Food and Beverage: 6.54
Overall Experience: 8.01
W
William couple gb
8
2026-03-28 via Nuitee
K
karen sumner couple gb
8
2026-03-28 via Nuitee
T
Thomas solo_traveller gb
8
2026-03-28 via Nuitee
M
Maria couple gb
7
Pros:

The room sizes were great. The location was lovely.

Cons:

The rooms need updating.
The housekeeping was very poor. They left a dirty wash cloth on bed, sheets were not changed and facilities were not topped up. I asked for a non slip bath mat and was given one that was from the 1950's it was dirty and off colour.

2026-03-28 via Nuitee
J
Jacqueline couple gb
6
Pros:

Loved the spa was lovely and the staff was so friendly

Cons:

The radiators took 45-1hr to come and didn't keep the room warm at all 8

2026-03-27 via Nuitee
A
Adrian couple gb
8
2026-03-27 via Nuitee
J
Jolanta family_with_children gb
9
2026-03-26 via Nuitee
C
Chelsea couple gb
10
Enjoyable
Pros:

Well kept and lovely location

2026-03-26 via Nuitee
A
Anthony couple gb
9
Great night away
Pros:

Location staff and atmosphere great

Cons:

Price of food

2026-03-26 via Nuitee
C
Claire couple gb
3
2026-03-26 via Nuitee
R
Richard couple gb
5
2026-03-25 via Nuitee
S
Sharon PM solo_traveller gb
7
Perfect and functional location for a visit to Leeds Castle
Pros:

Very comfortable spacious room with everything I needed. Excellent breakfast with lots of options. Very helpful receptionist

Cons:

Top window in room open and not possible to shut. Meant the very busy road could be heard at all times. Female sauna not operational. Long wait to be served at the fitness centre reception.

2026-03-25 via Nuitee
K
Keeble family_with_children gb
7
It was for our wedding
Pros:

It’s was very lovely

Cons:

It’s very easy and lovely

2026-03-24 via Nuitee
D
Duncan family_with_children gb
7
Clean, friendly
Pros:

The rooms we had where clean and fresh

Cons:

Access could have been better

2026-03-24 via Nuitee
N
Nicola couple gb
8
Very nice
Pros:

Staff were all lovely,very helpful,room was clean.could do with more decaf tea’s and coffee in the rooms.

Cons:

The outside area could do with a spruce up,outside tables and chairs could do with a paint.

2026-03-24 via Nuitee
A
Andrew family_with_children gb
4
Dirty sheets and too hot
Pros:

The room size was ok some staff friendly .
The grounds were nice

Cons:

The radiator in my room was always on ,room was too hot had to leave the windows open and have the fan on full time of my stay.
My daughters bed sheet had a stain on it .

2026-03-23 via Nuitee
D
Denise couple gb
10
Pros:

The room was very clean, the Breakfast was especially nice .

Cons:

There was nothing I didnt like .maybe the room price was slightly a bit high for the room

2026-03-23 via Nuitee
A
Ahmed solo_traveller gb
10
2026-03-22 via Nuitee
B
Bernadette couple gb
6
Unlikely to return
Pros:

Grounds and surrounding areas. Breakfast very good , large selection and fresh.

Cons:

Swimming pool changing rooms, dated and not so clean. Sauna in female changing room broken and had been for quite a while. Jacuzzi not open as water to cold . Food selection at dinner very limited and pricey .

2026-03-22 via Nuitee
T
Tamsin solo_traveller gb
9
2026-03-22 via Nuitee