Mercure Maidstone Great Danes Hotel

Hotels
Mercure
7.4 (3701 reviews)
Hollingbourne , Maidstone , gb

Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Overpriced for the quality

Categories

Cleanliness
7.04
Some cleaning oversights reported and issues with the spa cleanliness.
Service
8.51
Multiple mentions of friendly and helpful staff.
Location
8.05
Good location for events and convenient access.
Room Quality
7.5
Rooms described as clean but with thin walls and some noise issues.
Amenities
6.53
Some facilities like the spa were reported as run down.
Value for Money
6.99
Some felt it was overpriced for the experience provided.
Food and Beverage
6.54
Mixed feedback on food quality and service in the restaurant.
Overall Experience
8.01
Generally positive but with some notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 03:23

Property Description

Luxurious Stay at Mercure Maidstone Great Danes Hotel

Georgian Charm and Modern Comforts:
Experience a blend of history and modern convenience at Mercure Maidstone Great Danes Hotel, nestled beside the historic Leeds Castle. The Georgian country house, set within 26 acres of private grounds, offers a picturesque retreat for guests.

Leisure and Wellness Amenities:
Indulge in relaxation and recreation with our indoor swimming pool, sauna, and well-equipped gym. Unwind in the tranquil surroundings of our health club or enjoy outdoor activities like mini golf, tennis, and croquet during your stay.

Convenient Location for Exploring:
Ideally situated at Junction 8 of the M20 motorway, our hotel provides easy access to Maidstone and popular attractions like Canterbury Cathedral and Bluewater Shopping Centre. Plan your getaway now and make the most of your visit to Kent.

Book your stay at Mercure Maidstone Great Danes Hotel for a memorable experience in the heart of Kent.

Important information:

A credit card imprint will be required by the hotel at check-in as security for any extras taken during your stay.

Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).

Please note that the same payment card used to make the booking must be presented upon check-in at the hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGW

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.4
Based on 3701 reviews
Cleanliness: 7.04
Service: 8.51
Location: 8.05
Room Quality: 7.5
Amenities: 6.53
Value for Money: 6.99
Food and Beverage: 6.54
Overall Experience: 8.01
M
Mark couple gb
10
Very nice stay
Pros:

Very comfortable hotel, and helpful staff.

Cons:

Unfortunately, the sauna in the ladies changing room was inoperative.

2026-02-13 via Nuitee
J
Jason couple gb
10
Pros:

Room was clean and excellently presented

2026-02-13 via Nuitee
R
Richard couple gb
9
We stay here regularly and so far have no need to change venue.
Pros:

Location and comfort

Cons:

Pot holes on roadway and needs refurbishing

2026-02-12 via Nuitee
P
Patrick Gerardus Maria solo_traveller nl
6
Prima, mits de juiste kamer.
Pros:

Zeer vriendelijke dame achter de receptie. Nadat ik aangaf dat mijn kamer niet aan mijn verwachtingen voldeed, kreeg ik zonder moeite een andere kamer. Hier was niks op aan te merken.
De jongedame in de bar en het restaurant was ook erg aardig en behulpzaam. Haar mannelijke collega (zwarte krullen en bril) had er overduidelijk minder zin in en dat was aan alles te merken.

Cons:

De eerste kamer. De helft van de vloer was bedekt met goedkope kille badkamer tegeltjes dat overliep in tapijt. De inrichting oogde erg goedkoop en de gordijnen waren gescheurd en hingen er wat treurig bij. De algemene sfeer was overwegend depressief.

2026-02-11 via Nuitee
J
Jane couple gb
7
I enjoyed the swimming, bar and restaurant
Pros:

Lots of options, great!

Cons:

The room was not spacious, only one chair in the room.

2026-02-11 via Nuitee
I
IULIAN couple gb
7
Great Location
Pros:

Fabulous buffet breakfast!

Cons:

The property seems a bit tired, needs upgrading.

2026-02-10 via Nuitee
W
William couple gb
8
Comfortable place to stay with no hassles.
Pros:

Room was clean, bed comfortable if a little on the large size. Quiet, a very peaceful nights sleep.

Cons:

We had no problems in our short stay.

2026-02-10 via Nuitee
A
Andriuks family_with_children gb
8
Pros:

Patiko didele patogi lova. Galimybė pusryčius užsisakyti į kambarį nors kainuoja £5. Pusryčiai labai sotūs ir gausūs. Nemokama automobilių aikštelė. Gan didelis baseinas, rakinamos spinteles rūbams pasidėti.

Cons:

Nera šaldytuvo kambaryje. Nera oro kondicionieriaus. Kai kur pelėsis ant langu rėmu. Nera kištukiniu lizdu prie lovos.

2026-02-09 via Nuitee
M
Morgan couple gb
3
Pros:

Staff excellent

Cons:

Breakfast no comment

2026-02-09 via Nuitee
M
Miller couple gb
8
Pros:

The location was perfect for what we needed. The staff were extremely helpful and seemed happy to be there which was nice to see.

Cons:

The only negative thing I can comment on was the heating in the room, it was like a sauna and the rads don't turn off only down.

2026-02-09 via Nuitee
J
Jane couple gb
7
Pros:

Location was good, straight forward checkin, lovely staff. Comfortable bed and it was quiet.

Cons:

The room smelled as if it had been smoked in. It smelt like it was in the curtains and carpet. I did let the reception know and she did offer to change me but I was only there the night so I didnt bother.
The car park pot holes were appalling. The room decoration and bathroom were dated. Needs investment. The external painting and overall appearance needs a face-lift.

2026-02-08 via Nuitee
C
Cameron couple gb
5
2026-01-31 via Nuitee
E
Ernst Karl solo_traveller gb
6
Unsatisfied
Pros:

Friendly staff

Cons:

Needs a revamp sooner than later, was very run down and requires a lot of work

2026-01-30 via Nuitee
S
Susan solo_traveller gb
10
Pros:

Didn.t have breakfast.
Great location.

Cons:

Nothing.

2026-01-30 via Nuitee
B
Boyd couple gb
9
2026-01-29 via Nuitee
A
Allie D solo_traveller gb
9
Nice hotel with good swimming pool and sauna
Pros:

Great location near Motorway and good for visiting Leeds Castle. very friendly staff and great response to my questions prior to check in. Nice comfy room, great bed. also very much enjoyed the swimming pool and sauna!! sadly couldn't taste the brekki as had to leave early but got a take away bag. Thank you all very much!!

Cons:

The USB charging port near the bed didn't work, so my phone was dead in the morning. small thing. can be fixed

2026-01-28 via Nuitee
D
David Edwards solo_traveller gb
9
2026-01-28 via Nuitee
J
Jo couple gb
5
Clean but very odd payment system
Pros:

Very clean.

Cons:

Toilet flush didn’t work, so we were moved to another room. Tried to pay with our Maestro card (twice) but were told maestro cards don’t work. But the amount has been taken, twice, from our account!! They wanted us to pay with a different card but we refused - why on earth does the card machine say it was approved and successful and it has gone from our bank account (twice!) yet the hotel claimed it was not paid?? Ridiculous for a hotel that gets a lot of European guests. We were told someone from the hotel would call us to explain and take payment but no-one has called. Otherwise, this hotel was fine for an overnight stay on our way to a funeral.

2026-01-27 via Nuitee
K
Kelvin couple gb
7
Comfortable and functional. Some really friendly staff. Others seemed a bit fed up but generally very friendly. The bed
Pros:

Really comfy bed

Cons:

A bit tired looking in places

2026-01-26 via Nuitee
L
Luker solo_traveller gb
7
Overall a pleasant experience - Nice hotel, brilliant staff.
Pros:

Really good reception staff and the staff at breakfast the next morning were really good too! . Super efficient and helpful. The room was adequate with a very large bed - good array of tv channels on large enough TV. Overall room was good! Once again - The staff are the hotels best asset.

Cons:

The room key didn't work the first time, however this was sorted very quickly without any fuss. Whilst the room was good a level access shower in the rooms would help many more people have a better stay as the bath is narrow and standing stock still to get a shower isn't the best. Another very minor thing - better quality coffee in the room sachets would go a long way. The only real issue was the prices for alcohol - being charged $13.40 for a large spirit with coke is exceptional - even for high end hotels.

2026-01-26 via Nuitee