Mercure Maidstone Great Danes Hotel

Hotels
•
Mercure
7.4 (3939 reviews)
Hollingbourne , Maidstone , gb

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Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Overpriced for the quality

Categories

Cleanliness
7.04
Some cleaning oversights reported and issues with the spa cleanliness.
Service
8.51
Multiple mentions of friendly and helpful staff.
Location
8.05
Good location for events and convenient access.
Room Quality
7.5
Rooms described as clean but with thin walls and some noise issues.
Amenities
6.53
Some facilities like the spa were reported as run down.
Value for Money
6.99
Some felt it was overpriced for the experience provided.
Food and Beverage
6.54
Mixed feedback on food quality and service in the restaurant.
Overall Experience
8.01
Generally positive but with some notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 03:23

Property Description

Luxurious Stay at Mercure Maidstone Great Danes Hotel

Georgian Charm and Modern Comforts:
Experience a blend of history and modern convenience at Mercure Maidstone Great Danes Hotel, nestled beside the historic Leeds Castle. The Georgian country house, set within 26 acres of private grounds, offers a picturesque retreat for guests.

Leisure and Wellness Amenities:
Indulge in relaxation and recreation with our indoor swimming pool, sauna, and well-equipped gym. Unwind in the tranquil surroundings of our health club or enjoy outdoor activities like mini golf, tennis, and croquet during your stay.

Convenient Location for Exploring:
Ideally situated at Junction 8 of the M20 motorway, our hotel provides easy access to Maidstone and popular attractions like Canterbury Cathedral and Bluewater Shopping Centre. Plan your getaway now and make the most of your visit to Kent.

Book your stay at Mercure Maidstone Great Danes Hotel for a memorable experience in the heart of Kent.

Important information:

A credit card imprint will be required by the hotel at check-in as security for any extras taken during your stay.

Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).

Please note that the same payment card used to make the booking must be presented upon check-in at the hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGW

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.4
Based on 3939 reviews
Cleanliness: 7.04
Service: 8.51
Location: 8.05
Room Quality: 7.5
Amenities: 6.53
Value for Money: 6.99
Food and Beverage: 6.54
Overall Experience: 8.01
W
Wadsworth • solo_traveller • gb
8
Nice stay
Pros:

Clean and comfortable good breakfast.

Cons:

Needed a slope to get to lift and automatic doors

2026-05-15 • via Nuitee
D
Dawn • solo_traveller • gb
10
2026-05-15 • via Nuitee
L
Lavery • solo_traveller • gb
9
2026-05-15 • via Nuitee
H
Harvey • solo_traveller • gb
8
2026-05-14 • via Nuitee
J
Jan • family_with_children • gb
8
Good but room for improvement.
Pros:

The staff were friendly and helpful although they did seem to be a little stressed as there were not enough. The food was good but the menu was very limited. One of our party had allergies and could not have been better looked after especially by Alison and Patrick, the chef. Sue, our waitress at breakfast, was lovely, friendly and smiling.

Cons:

The carpets everywhere were spotted and could do with cleaning. The loose covers on the sofas were terrible, they did not fit and gave an overall feeling of lack of care and attention as well as being grubby. Sadly, overall, the hotel appeared dated and unkept.

2026-05-14 • via Nuitee
G
Graham • couple • gb
7
One night stay whilst on a bike ride
Pros:

Convenient for Leeds Castle
Good breakfast (ours was included in the tariff - so I don't have a view on whether it was value for money)
They were able to store our ebikes

Cons:

The room and corridors were all a bit tired
Pillows not the best - one was very hard
Our room was very warm - with no way to turn it down
When we arrived (on our bikes) the lady at reception initially said there was nowhere to store our bikes - even though I had a message on booking.com from the hotel confirming that they would be able to store them. They sorted it out in the end though
We got quite excited by a notice in the lift saying that the day we were staying was a cocktail day - but when I tried to order one at the bar the lad behind the bar looked like a rabbit in the headlights - and no, they didn't have the ingredients to be able to make the cocktail
Food is not cheap - and neither are drinks - beer at £7 a pint

2026-05-14 • via Nuitee
J
Joshua • solo_traveller • gb
10
Fantastic value for money
Pros:

Great location, excellent value for money

Set in lovely grounds with rabbits running around and the spa is as a bonus

Cons:

Exterior is slightly dated and tires

2026-05-14 • via Nuitee
K
Kelly • couple • gb
9
Staff was lovely friendly the price was amazing for the weekend had use of the facilities the pool gym etc absolutely am
Pros:

Use of the swimming pool sauna hottub and low price was perfect amazing

Cons:

I liked everything about it

2026-05-14 • via Nuitee
D
Douglas • couple • gb
6
2026-05-13 • via Nuitee
D
David • couple • gb
8
Very comfortable, good value for money,
Pros:

Location, pool, bedroom - lovely view, very comfortable bed. Coffee machine. Excellent breakfast

Cons:

No air conditioning. Coffee machines need a decaf option.

2026-05-13 • via Nuitee
N
Neil • solo_traveller • gb
8
Pros:

Staff very friendly. Good breakfast.

2026-05-12 • via Nuitee
C
clive • solo_traveller • gb
7
2026-05-12 • via Nuitee
A
Alice • couple • gb
4
Needs a lot of renovation
Pros:

Location very convenient and easy to find

Cons:

Very tired and run down. Thin walls so very noisy

2026-05-12 • via Nuitee
T
Timothy • couple • ch
9
2026-05-12 • via Nuitee
E
elaheh • solo_traveller • gb
3
2026-05-12 • via Nuitee
L
leslie • extended_group • gb
8
did what was required
Pros:

good breakfast, nice view ,great grounds

Cons:

Lovely place to walk around the grounds lots of nature.

2026-05-12 • via Nuitee
J
Jason • solo_traveller • gb
1
Pros:

Location and Staff friendliness

Cons:

The room was dirty when asked about cleaning the toilet they said they would sort it out but didn't properly.

2026-05-11 • via Nuitee
C
Chris • couple • gb
10
Excellent overnight stay for a family party.
Pros:

Excellent room. Comfortable bed. Great sauna & pool. Staff were helpful.

Cons:

They charge £20 if you want to check in early. I took my luggage & sat in the bar!

2026-05-11 • via Nuitee
M
Michelle • couple • gb
6
2026-05-11 • via Nuitee
R
rhiannon prichard • solo_traveller • gb
5
Ok
Pros:

Jacuzi

Cons:

Cold swimming pool couldn't find sauna rooms were ok premier in rooms are literally better very basic bathroom wer 1980 something bath was awful

2026-05-11 • via Nuitee