Mercure Maidstone Great Danes Hotel

Hotels
Mercure
7.4 (4357 reviews)
Hollingbourne , Maidstone , gb

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Overpriced for the quality

Categories

Cleanliness
7.04
Some cleaning oversights reported and issues with the spa cleanliness.
Service
8.51
Multiple mentions of friendly and helpful staff.
Location
8.05
Good location for events and convenient access.
Room Quality
7.5
Rooms described as clean but with thin walls and some noise issues.
Amenities
6.53
Some facilities like the spa were reported as run down.
Value for Money
6.99
Some felt it was overpriced for the experience provided.
Food and Beverage
6.54
Mixed feedback on food quality and service in the restaurant.
Overall Experience
8.01
Generally positive but with some notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 03:23

Property Description

Luxurious Stay at Mercure Maidstone Great Danes Hotel

Georgian Charm and Modern Comforts:
Experience a blend of history and modern convenience at Mercure Maidstone Great Danes Hotel, nestled beside the historic Leeds Castle. The Georgian country house, set within 26 acres of private grounds, offers a picturesque retreat for guests.

Leisure and Wellness Amenities:
Indulge in relaxation and recreation with our indoor swimming pool, sauna, and well-equipped gym. Unwind in the tranquil surroundings of our health club or enjoy outdoor activities like mini golf, tennis, and croquet during your stay.

Convenient Location for Exploring:
Ideally situated at Junction 8 of the M20 motorway, our hotel provides easy access to Maidstone and popular attractions like Canterbury Cathedral and Bluewater Shopping Centre. Plan your getaway now and make the most of your visit to Kent.

Book your stay at Mercure Maidstone Great Danes Hotel for a memorable experience in the heart of Kent.

Important information:

A credit card imprint will be required by the hotel at check-in as security for any extras taken during your stay.

Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).

Please note that the same payment card used to make the booking must be presented upon check-in at the hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGW

Location

Guest Reviews

7.4
Based on 4357 reviews
Cleanliness: 7.04
Service: 8.51
Location: 8.05
Room Quality: 7.5
Amenities: 6.53
Value for Money: 6.99
Food and Beverage: 6.54
Overall Experience: 8.01
F
Frank solo_traveller nl
9
2026-09-05 via Nuitee
A
Alanah couple gb
10
Wiuld stay again but ask for a quieter riom
Pros:

Location, ckeanliness, meals and staff veryfriendly

Cons:

A guest in next room was awake most of the night until after 3am shouting, swearing non stop

2026-09-05 via Nuitee
T
TJKitch solo_traveller gb
8
2026-09-05 via Nuitee
P
Peter couple gb
5
2026-09-04 via Nuitee
D
David couple gb
8
Acceptable
Pros:

Good food

Cons:

No air con in room

2026-09-03 via Nuitee
R
rosie solo_traveller gb
2
Hot room not acceptable
Cons:

Boiling hot room couldn't sleep not acceptable and was expensive for a dated room doesn't deserve the star rating

2026-09-03 via Nuitee
A
Anita couple gb
10
2026-09-03 via Nuitee
W
Watkins solo_traveller gb
5
2026-09-03 via Nuitee
L
Louise extended_group ie
7
Great location ideal if your visiting Leeds castle and lovely relaxing pool in the evening.
Pros:

The food was fantastic that we ordered. The mature members of staff in the restaurant were extremely professional and helpful. The music on Sunday was a great added bonus it was excellent very chilled for the late afternoon highly recommend.

Cons:

The tables in the restaurant were not cleared down in the evenings we sat near a table that seated 4 which was left dirty for over an hour. The key cards were a nightmare especially as we were in a room that was 3 flights up and 2 corridors away from reception. It would not have felts so bad if we were closer to reception. I do feel this issue should be addressed and not left. The tills had no change on both nights which is a pain if your paying with cash plus its part of daily set up. Rooms are not well stocked for having a hot drink 4 mini milk cartons and 3 small coffee sachets for 2 over 2 nights is not enough.

2026-09-03 via Nuitee
P
Peter family_with_children gb
8
Very satisfactory
Pros:

Breakfast excellent with good choice. Restaurant was very good and staff friendly and efficient

Cons:

Found the room a little small, but that was relatively unimportant

2026-09-03 via Nuitee
P
patricia couple gb
8
2026-09-03 via Nuitee
L
Laura couple gb
7
Apart from the the room, the hotel was very nice and I would stay again.
Pros:

Lovely staff, very helpful, excellent breakfast

Cons:

Our room we were allocated was very poor. It was very small with only 2 coat hangers between 2 people and we were staying 2 nights. It had no safe either which should be standard. As we had stayed the year before in a standard room, we thought we knew what to expect. It was on a mezzanine floor, so no lift directly to the floor so had to get our suitcases up or down the stairs. We also were quite away from the lift and had to ask directions from housekeeping who were around.
We did have our room changed at no extra cost, although we still only had 2 coat hangers. Also there are no drawers to put anything away in so were living out of a suitcase. The room was very warm and the windows only open 2" and then I had to wedge one of them open with my inhaler

2026-09-02 via Nuitee
K
Keith solo_traveller gb
4
2026-09-02 via Nuitee
K
Kirpal couple gb
8
Excellent peacefull stay in a great location!
Pros:

Excellent location and presence, good choice of breakfast and very nice and friendly staff. Parking was ample.

Cons:

Looked a bit tired in places.

2026-09-02 via Nuitee
C
Claire couple gb
8
Lovely hotel, great value for money.
Pros:

Lovely big comfortable bed! Spacious clean room. Excellent breakfast. Nice jacuzzi and pool.

Cons:

The outside of the hotel looks old and tired. The room was too warm. The ceiling over the pool looks like needs some repairs and water was dripping from it.

2026-09-01 via Nuitee
M
Miguel Angel solo_traveller es
9
2026-09-01 via Nuitee
A
Alexandra couple gb
5
Perfect location for an event in Leeds Castle
Pros:

Supper and breakfast pretty good

2026-09-01 via Nuitee
R
Rachel solo_traveller gb
8
2026-09-01 via Nuitee
N
Nelly couple fr
8
2026-09-01 via Nuitee
L
Lauranne couple gb
9
2026-09-01 via Nuitee