Mercure Maidstone Great Danes Hotel

Hotels
Mercure
7.4 (3784 reviews)
Hollingbourne , Maidstone , gb

Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Overpriced for the quality

Categories

Cleanliness
7.04
Some cleaning oversights reported and issues with the spa cleanliness.
Service
8.51
Multiple mentions of friendly and helpful staff.
Location
8.05
Good location for events and convenient access.
Room Quality
7.5
Rooms described as clean but with thin walls and some noise issues.
Amenities
6.53
Some facilities like the spa were reported as run down.
Value for Money
6.99
Some felt it was overpriced for the experience provided.
Food and Beverage
6.54
Mixed feedback on food quality and service in the restaurant.
Overall Experience
8.01
Generally positive but with some notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 03:23

Property Description

Luxurious Stay at Mercure Maidstone Great Danes Hotel

Georgian Charm and Modern Comforts:
Experience a blend of history and modern convenience at Mercure Maidstone Great Danes Hotel, nestled beside the historic Leeds Castle. The Georgian country house, set within 26 acres of private grounds, offers a picturesque retreat for guests.

Leisure and Wellness Amenities:
Indulge in relaxation and recreation with our indoor swimming pool, sauna, and well-equipped gym. Unwind in the tranquil surroundings of our health club or enjoy outdoor activities like mini golf, tennis, and croquet during your stay.

Convenient Location for Exploring:
Ideally situated at Junction 8 of the M20 motorway, our hotel provides easy access to Maidstone and popular attractions like Canterbury Cathedral and Bluewater Shopping Centre. Plan your getaway now and make the most of your visit to Kent.

Book your stay at Mercure Maidstone Great Danes Hotel for a memorable experience in the heart of Kent.

Important information:

A credit card imprint will be required by the hotel at check-in as security for any extras taken during your stay.

Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).

Please note that the same payment card used to make the booking must be presented upon check-in at the hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGW

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.4
Based on 3784 reviews
Cleanliness: 7.04
Service: 8.51
Location: 8.05
Room Quality: 7.5
Amenities: 6.53
Value for Money: 6.99
Food and Beverage: 6.54
Overall Experience: 8.01
4
4506ff99049273be89e60bcd5906571c family_with_children gb
10
Perfect.
Pros:

Fabulous.

Cons:

Nothing.

2026-04-19 via Nuitee
B
b900cca9737871ae47d3e154e24f3348 couple gb
10
2026-04-18 via Nuitee
B
b900cca9737871ae47d3e154e24f3348 family_with_children gb
10
2026-04-18 via Nuitee
7
79c11bc7b6f073d36d703a247615954c couple gb
10
Excellent value for money, with a relaxing atmosphere, great facilities, and genuinely friendly service.
Pros:

We really enjoyed our stay at the hotel. The breakfast was excellent with a good variety, and everything was fresh and well prepared.

The hotel itself has a lovely atmosphere – it’s a perfect place to relax and spend quality time with family. The room was very clean, which made a big difference to our comfort.

The facilities were also great – we really liked the swimming pool, jacuzzi, and steam sauna. They added a relaxing touch to the whole experience.

For the price, it was honestly outstanding value.

A special mention to Poppy at reception – she was very kind, professional, and genuinely helpful, which we really appreciated.

Also, the design/arrangement prepared for us was beautiful and thoughtfully done.

Overall, a great experience and we would happily stay again.

Cons:

The pool area felt a bit outdated and could benefit from refurbishment. For example, the men’s hairdryer wasn’t working, the flooring looked worn, and the indoor temperature was quite cold in the evenings.

2026-04-18 via Nuitee
3
3259825ad9e573d7a8f4e3c15b72306a couple gb
1
Disgusting
Pros:

Good location from Dover port

Cons:

Very dirty, not a 4 star hotel at all. Room was horrible

2026-04-16 via Nuitee
4
47a75595f99c72f826a2196fbc49b4e6 couple gb
5
Comfortable
Pros:

Facilities and comfors nice people in hotel and lovely staff

Cons:

Na

2026-04-16 via Nuitee
2
28cbcde7cbe0710f5e2dce5d8f82a8d4 solo_traveller au
8
Cheap and very cheerful
Pros:

Staff were excellent, especially on reception
Nice warm room and bath

2026-04-15 via Nuitee
3
34dd1789c19a70858163f4c886fd5314 couple gb
2
Dirty room, run down and supposedly an upgrade, you get what you pay for!
Pros:

Having stayed at this
Property 20
Odd years ago nothing had changed -
Sadly a shadow of its former self. Very disappointed.

Cons:

The cleanliness very dirty worn and stained carpets. Staff were rude and unhelpful.

2026-04-15 via Nuitee
E
e8383decd21071426fe92396a241e2da couple gb
8
Pleasant but not perfect.
Pros:

Location, staff and price.

Cons:

The room was uncomfortably hot as the heating was on in the hotel communal areas, although not in the rooms.

2026-04-15 via Nuitee
couple gb
8
2026-04-13 via Nuitee
B
bf8606377cb771660f41620da33d5983 extended_group bg
10
2026-04-13 via Nuitee
E
edd8793392ab702c8ed25e907d8b54c3 couple gb
8
Very pleasant place to stay, would definitely stay again.
Pros:

The privilege room was lovely, had everything expected, iron & ironing board, nesspresso coffee machine, robes and slippers, it was extremely clean, bed was very comfy and a nice view of the grounds and lake. I cannot fault the staff, everyone was so polite and friendly, the food wasn't particularly fancy, but what we did have was all very nice and the prices were very reasonable. The spa treatments were very enjoyable and the therapists were lovely.

Cons:

The health facilities weren't exclusive to the hotel, it was also open to public memberships, although it was pleasant enough, it could do with some attention, it was not to the standard of the hotel.

2026-04-13 via Nuitee
3
32d740aa532b736ea21c87f6ab879854 solo_traveller gb
7
2 nights plenty
Pros:

The room was spacious, breakfast was enjoyable

Cons:

Cleaning was not the best and bed/pillows were not great

2026-04-12 via Nuitee
8
824b55c1616f723112f4954af060ad9a couple gb
10
Super cheap, great breakfast and leisure facilities in lovely grounds!
Pros:

So reasonably priced! Got a discounted room and free breakfast. Upgrades super cheap too. Lovely grounds. Bed comfy. Great breakfast!
Leisure facilities great! Open hours good.
Mum enjoyed a massage which was amazing!

Cons:

Bit outdated but for the price what can you expect. Rooms newly decorated just windows and bits here and there! What we expected.
Absolutely fine for what we paid and everything clean!

2026-04-12 via Nuitee
4
46b8a342c8ed733548efa0984d0b245f solo_traveller gb
9
Pros:

Friendly staff, good facilities

Cons:

Nothing

2026-04-12 via Nuitee
T
Traylor couple gb
7
Nice stay for one night a bit disappointed about the sauna and television
Pros:

Staff were lovely, breakfast was great a lot of choice and tasty selections.

Cons:

Rooms a bit out dated and I had to ask for a hair dryer, also the television didn’t work and when a gentleman came to check it out he discovered the wires were not connected ( bare wire) and he couldn’t do it himself?
so no television.
The sauna was not working and had not been for approximately a month.

2026-04-11 via Nuitee
N
Nicole solo_traveller gb
10
2026-04-11 via Nuitee
R
Richard couple gb
10
Lovely people and great location.
Pros:

As always, the staff are really nice and friendly. Our room is ideally situated and very comfy.

Cons:

It really is getting very tired looking and would benefit from a facelift.

2026-04-10 via Nuitee
couple gb
10
2026-04-10 via Nuitee
D
Daisy family_with_children gb
10
2026-04-09 via Nuitee