NH Amsterdam Caransa

Hotels
•
NH Hotels
8 (2100 reviews)
Rembrandtplein 19 , Amsterdam , nl

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Cons:
Cleanliness issues
Basic amenities

Categories

Cleanliness
6.58
Several reviews indicated that cleanliness was an issue, with mentions of dirty rooms, which is unacceptable for a 4-star hotel.
Service
8.55
Mixed reviews on service quality, some staff were friendly while others were noted as unfriendly.
Location
9.59
The hotel is well-located, with easy access to public transport and major attractions.
Room Quality
7.04
Guests reported issues with room temperature control and cleanliness; rooms need refreshing.
Amenities
7.57
Basic amenities were offered; additional improvements needed based on guest feedback.
Value for Money
8.03
Given the cost, some guests felt the value did not meet their expectations.
Food and Beverage
8.08
Breakfast was described as basic with limited options, but acceptable.
Overall Experience
8.55
Despite some drawbacks, guests seemed to enjoy their stay overall and appreciated the location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 21:13

Property Description

Central Location on Rembrandt Square:
Located near Dam Square and The Flower Market, NH Caransa offers easy access to popular sights and the RAI conference centre with a tram stop right opposite the hotel.

Convenient Amenities and Services:
Enjoy the convenience of a shuttle service to Schiphol Airport, coffee/tea facilities in rooms, and dining options at Brasserie Schiller. The hotel also provides free Wi-Fi, a terrace, and a 24-hour reception with tourist guides.

Surrounded by Entertainment and Dining Options:
Indulge in the vibrant atmosphere surrounding the hotel, with numerous bars, restaurants, and shops nearby. Valet parking is also available for a hassle-free stay.

Book your stay at NH Caransa for a perfect blend of comfort and convenience.

Important information:

When booking more than 9 rooms, different policies and additional supplements may apply.

Please note that dogs and cats are allowed upon request and subject to approval. The maximum weight is 25 kg. A charge of EUR 25 per pet per night will be applied (max of 2 pets per room). Guide dogs stay free of charge.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AMS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible at a location nearby (reservation is not possible) and costs EUR 40 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8
Based on 2100 reviews
Cleanliness: 6.58
Service: 8.55
Location: 9.59
Room Quality: 7.04
Amenities: 7.57
Value for Money: 8.03
Food and Beverage: 8.08
Overall Experience: 8.55
S
Stefania • couple • it
9
Pros:

Posizione centrale, hotel pulito, staff molto disponibile e ho apprezzato la distruzione di acqua gratis. Era presente anche la macchinetta per il caffè ottima idea

Cons:

Di notte si sentono un po’ di rumori all’esterno

2026-03-13 • via Nuitee
H
Hugo • extended_group • fr
9
Parfait
Pros:

Merci au personnel d’accueil
Merci d’avoir pensé aux bouchons d’oreilles pour la nuit

Cons:

Le bruit de la place la nuit

2026-03-11 • via Nuitee
G
Gabriela • couple • it
10
2026-03-11 • via Nuitee
V
Valentina • couple • it
10
Un bellissimo soggiorno
Pros:

L’hotel è in una zona bellissima e popolata, vicino a tutto. Lo staff è super gentile e disponibile. La camera pulita, accogliente e molto spaziosa. Esperienza da rifare!

2026-03-09 • via Nuitee
A
alsharah • solo_traveller • kw
10
2026-03-09 • via Nuitee
E
Enzo • couple • fr
10
Pros:

La salle de bain etait très propre et le personnel etait très sympa et agréable

2026-03-08 • via Nuitee
F
Fabrice • couple • fr
9
Au top, on recommande pour l'emplacement et l'effet wouaou
Pros:

La vue sur la ville était magnifique, l'emplacement au top (au centre), l'hôtel donne sur une place avec de l'animation mais on n'entend pas le bruit de la rue comme on est au dernier étage. La chambre était assez grande et bien équipée. C'était relativement propre. Bref au top. On garde l'adresse pour y revenir.

Cons:

Juste il y avait un peu d'humidité au plafond dans la chambre. Mais rien de choquant non plus

2026-03-08 • via Nuitee
W
Wang • solo_traveller • ca
9
2026-03-08 • via Nuitee
R
Roxanne • couple • nl
10
Geweldig😍
Pros:

Locatie, zeer vriendelijk personeel, heerlijk ontbijt.

Cons:

Alles was goed.

2026-03-08 • via Nuitee
S
Sylvie • family_with_children • fr
9
Vraiment très agréable.
Pros:

personnel attentif.petit déjeuner très bien.

2026-03-06 • via Nuitee
M
Maria Keila • couple • cl
10
Pros:

La ubicación, atención, la vista de la habitación y el desayuno.

2026-03-06 • via Nuitee
L
Lara • extended_group • fr
8
Pros:

I was surprised to find our room had a terrace and the bfast was very generous the location was perfect

Cons:

Furniture outdated

2026-03-06 • via Nuitee
A
Antreas • couple • cy
9
2026-03-05 • via Nuitee
C
Cathrina • family_with_children • gb
10
2026-03-05 • via Nuitee
M
Mary • couple • au
10
Comfortable
Pros:

Very comfortable and great central location . Easy for public transport as well . Very quiet as well
Friendly and helpful staff.
We had a good and restful 3 nights stay here
Would recommend this hotel

Cons:

Nothing to add

2026-03-04 • via Nuitee
L
Lauren • couple • gb
10
2026-03-04 • via Nuitee
A
Aaron • couple • es
5
Buena ubicación pero pésima instalación.
Pros:

Me gustó la ubicación, la limpieza y el personal muy amable.

Cons:

Nos pusieron en una habitación que daba a unas fachadas que hacia un ruido insoportable para dormir, aunque te dejan tapones creo que a mi personalmente que me molestas no es de agrado. La cama es probablemente lo peor me he alejado en la habitación 610 y las camas dejaban bastante que desear, los muelles de las camas están salidos y se te clavan al dormir. También a media noche nos despertó una especie como de gotas cayendo por las tuberías.

2026-03-04 • via Nuitee
O
Ogulcan • couple • tr
1
Serious breach of privacy and safety!
Cons:

My stay at this hotel began with a serious breach of privacy and safety. Shortly after check-in, while I was topless and preparing to take a shower in my own room, two men suddenly entered without consent. They were not dressed in a way that clearly identified them as hotel staff, and they did not properly announce themselves. In that moment, I had no way of knowing who they were. It was shocking and deeply distressing.

What made the situation even worse was the initial response at reception. When I first reported the incident, a short blonde receptionist openly accused me, in front of my husband and our friend, insisting that they must have knocked and that she was sure of it. Whether they knocked or not is secondary; they entered my room without my permission. I had just checked in. I was undressed and about to shower. LUCKILY I was right behind the door taking off my shampoos, I rushed to pushed door back.
If I had already been in the shower, would I somehow have been considered at fault simply for being inside my own room? Well their explanation is; I was checked in at 3:08pm and the “tech guys” tried to come in at 3:18 pm without knowing the room was checked in. That’s not my problem at all.

Although management later offered free breakfast and drinks as compensation after few emails back and forward, this does not diminish the seriousness of what happened.
And you clearly ruined my whole day, I was just sitting at a coffee shop typing emails and trying to find where to email.
At the end, I chose not to change hotels only because I had already stayed for couple days and did not want to further disrupt and ruin my trip. Staying was a practical decision, not a reflection of satisfaction.

Safety, privacy, and respectful treatment of guests are the absolute minimum standards in hospitality. This experience was unacceptable.

2026-03-03 • via Nuitee
S
Singa • family_with_children • fr
8
Pros:

L'espace

Cons:

La télévision sans acces YouTube

2026-03-02 • via Nuitee
E
Elke • couple • be
8
2026-03-02 • via Nuitee