Homewood Suites Dallas/Park Central

Hotels
Hilton Worldwide
7.4 (121 reviews)
9169 Markville Dr, Dallas, Texas, 75243 , Dallas , US

Pets allowed

Facilities

Free breakfast
Fitness facilities
Express check-out
Fireplace in lobby
No single-use plastic straws
No single-use plastic stirrers
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Assistance with room change
Prompt customer service
Cons:
Dirty rooms
Broken amenities
Misleading advertising

Categories

Cleanliness
5.49
The room was described as very dirty with stains and other issues.
Service
9.46
Staff provided assistance by switching the room due to AC issues.
Location
9
Location was acceptable, but issues within the hotel impacted perception.
Room Quality
6.45
Room had maintenance issues and cleanliness concerns.
Amenities
7.98
Amenities not provided as advertised, particularly breakfast.
Value for Money
7.44
Issues with charges and room quality lead to a poor value perception.
Food and Beverage
4.49
Breakfast was not provided, contrary to expectations.
Overall Experience
8.86
Mixed overall experience with several negative issues impacting the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:12

Property Description

Experience the perfect blend of comfort and convenience at Homewood Suites Dallas/Park Central, your ideal getaway in vibrant Dallas.

Recreational Oasis
Dive into relaxation with our indoor pool and hot tub, or energize in our state-of-the-art 24-hour fitness center.

Comfortable Accommodations
Each of our 78 guest rooms features a fully-equipped kitchen with full-sized refrigerator and stovetop, providing you the comfort of home while you travel. Enjoy complimentary wired and wireless internet and unwind with a flat-screen TV.

Complimentary Breakfast & Amenities
Start your day right with our deluxe buffet breakfast served daily. Plus, take advantage of our business center, express check-out, and complimentary self-parking for added convenience.

Book your stay today and experience all the amenities that await you!

Important information:

  • Pool access available from 10:00 AM to 10:00 PM.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DFW

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Guest Reviews

7.4
Based on 121 reviews
Cleanliness: 5.49
Service: 9.46
Location: 9
Room Quality: 6.45
Amenities: 7.98
Value for Money: 7.44
Food and Beverage: 4.49
Overall Experience: 8.86
T
Ty
2
Pros:

It was ice cold and jets didn’t work

2025-10-10 via Nuitee
A
Alysa
2
Pros:

Room is dated and kind of gross. Weird stains on the chairsand it smells like smoke. Advertised breakfast but they were "out of supplies" parking lot is mad sketch I laid awake wondering if I'd still have a ride out in the morning.

2025-09-29 via Nuitee
C
Ceci
6
Pros:

sheets had stains, dead ladybug on the nightstand ?, door was broken, charged me $90 for the pet fee even though online says it’s $50

2025-09-20 via Nuitee
C
Carla
4
Pros:

They did not have breakfast

2025-09-15 via Nuitee
G
Garret partner
2
Pros:

Breakfast is not provided here. They lied on their description. The floor we were on smells like weed and cigarettes despite non-smoking signs on every door. Complaints were lodged and management ignored it. There is a hole in the floor of our room. Their hot tub is the closest one I've ever been in. This place is not as advertised at all. No attempt has been made to correct anything.

2025-09-14 via Nuitee
P
Phuc
4
Pros:

Staying two nights, first night got in to room with no ac , but staff got switch next day. Doesn’t get refunded on deposit

2025-09-04 via Nuitee
D
Dr. Wendy
6
Pros:

Overall okay. The room door was hard to open and close. Had to lift the door to close it. Breakfast though we showed up half an hour before it was suppose end was already done and they were cleaning up.

2025-09-01 via Nuitee
I
Isaiah
2
Pros:

very dirty, we immediately asked to cancel reservation after seeing the room and how nasty it was. the front desk said we would be fully refunded but we are still waiting to see that money back. do not stay here it is nasty

2025-08-31 via Nuitee
M
Michael family
2
Pros:

No breakfast second day. Door broke. Extremely hot.

2025-08-17 via Nuitee
S
Steven A
6
Double Charge
Pros:

The staff charged me for my room even though i had already paid for it on Hotels.com! When I tried to get my money back they sudden they kept telling me that they would get back to me.

2025-07-11 via Nuitee
J
Jay
2
Pros:

Do Not stay here, 82 deg in hallways, etc, smelled like cigarettes, filthy rooms, doors wouldn't shut without being shoved . The outside looked just as bad, and lots of vagrants, we checked in, and after seeing room, well 2nd room, (we had asked to be moved), but it was in same condition, we gave the keys back and found a different hotel. We are currently trying to get room refunded. The gentlemen at the desk knew how bad it was and told us to request the refund. He would have given it to us, but we went through a 3rd party, so he said he couldn't. If you want to stay here, do yourself a favor and go there first before you make the reservation. So you can see first hand what your getting into.

2025-06-21 via Nuitee
M
Michelle family
4
Pros:

The morning we needed to checkout there was no employees working and no coffee or breakfast which is part of the reason we stayed here on Saturday the ist morning the biscuits were served cold and the gravy was cold dumped from a can in front of me.The suites are very run down.

2025-06-11 via Nuitee
T
Therese family
4
Pros:

The property is old. Breakfast was minimal.

2025-06-08 via Nuitee
C
Carolyn family
6
Pros:

Horrible older property

2025-05-31 via Nuitee
A
Asad family_with_children
2
Pros:

Virtual credit card declined

2025-05-25 via Nuitee
M
Marco
10
Pros:

good

2025-05-25 via Nuitee
A
Anthony
8
Pros:

The peooerty shows its age - cracks, holes in furniture fabric. No ice buckets.

2025-05-25 via Nuitee
A
Anthony
8
Pros:

The facility is showing its age - worn carpets, cracks in the tile, etc. Lots of ongoing road and hotel construction in the arwa.

2025-05-18 via Nuitee
K
Kenneth partner
4
Pros:

We chose the location for convenience but upon arrival it was not the best area. We also chose it for the hot tub, after reading the reviews and saw that it had been broken since March, thought it would fixed by May. It wasn't.

2025-05-11 via Nuitee
M
Mateo
2
Would not recommend for families
Pros:

Disappointed with our stay. We primarily went as a family vacation and specifically went for the indoor pool. However the pool was FREEZING cold and dirty, the spa out of commission. It was so cold in the pool my kids lips turned blue within minutes and could not swim.
Also the property is not maintained well, lots of weeds and not in an ideal location for restaurants or shopping, many vagarants nearby.
The fire alarm went off twice during our stay and we had to evacuate the building as well.
The breakfast was subpar, soggy bacon.
I will not be staying there again.

2025-04-25 via Nuitee