Canmore Inn & Suites

Hotels
7.9 (1472 reviews)
1402 Bow Valley Trail , Canmore , ca

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Good breakfast
Friendly staff
Spacious rooms
Great location
Cons:
Noise from trains
Cleanliness issues
Distance from attractions

Categories

Cleanliness
6.98
Several mentions of cleanliness issues such as dirty floors in rooms.
Service
8.45
Positive reviews indicate friendly and attentive service.
Location
8.49
Good location accessible to nearby attractions despite some complaints.
Room Quality
7.44
Some rooms had issues like lack of curtains and noise from trains.
Amenities
7.97
Amenities like the pool and breakfast were generally praised.
Value for Money
7.93
Many reviews highlight good value for the price paid.
Food and Beverage
7.48
Breakfast received both praise and calls for improvement.
Overall Experience
8.45
Overall experiences reported positively, with a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:55

Property Description

Exciting Features Await at Canmore Inn & Suites

Thrilling Water Slide and Indoor Pool: Dive into fun with our three-story water slide and relax in our inviting indoor pool, perfect for guests of all ages.

Comfortable Rooms with Mountain Views: Enjoy stunning mountain views from the comfort of your room, equipped with convenient amenities like a microwave, coffee maker, and refrigerator.

Convenient Location and Additional Amenities: Explore nearby attractions like Canmore Golf & Curling Club and Banff National Park, then unwind in our hot tub, stay active in the gym, or host a successful meeting in our conference facilities.

Ready to experience the best of Canmore? Book your stay at Canmore Inn & Suites now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYC

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.9
Based on 1472 reviews
Cleanliness: 6.98
Service: 8.45
Location: 8.49
Room Quality: 7.44
Amenities: 7.97
Value for Money: 7.93
Food and Beverage: 7.48
Overall Experience: 8.45
C
Cameron • couple • ca
5
Good thing the town is nice
Pros:

Location

Cons:

Train track right next to it. No heads up about it when booking

2026-02-12 • via Nuitee
R
Raphael • solo_traveller • ca
5
Pros:

Staff was friendly, room was large and bed was comfy. Located very close to the center of town.

Cons:

I'm a very deep sleeper and the train (passing right outside the window) woke me up several times / night. There is zero isolation in the rooms and I could hear every word spoken by people next door and in the corridor. I never have issues with this in hotels but couldn't get much sleep both nights I spent there.

2026-02-10 • via Nuitee
K
Kasper57can • Family • Calgary, Alberta
2
WHAT A DUMP!!!
Pros:

STAY AWAY!!! Check-in was awful. Rooms filfthy.

Kids were throwing up in the pool and when the front desk was notified - they just brushed it off. A week later they made news for hospitilazing 11 children on January 25, 2026.

Whoever owns this hotel should be arrested for gross negligence and the Town of Canmore should condem the building!

2026-01-26 • via Tripadvisor
P
Patricia • extended_group • ca
9
Great place to sleep.
Pros:

Stayed one night for a conference elsewhere. Easy access, good parking, comfortable beds, nice shampoo and conditioner, fast elevators.

Cons:

Nothing I can think of.

2026-01-20 • via Nuitee
D
Deborah • couple • ca
7
Had a great time.
Pros:

Breakfast was good, great value.

2026-01-20 • via Nuitee
R
Rebecca • extended_group • ca
10
The staff was very welcoming, Will was great!! Room was very clean.
2026-01-20 • via Nuitee
S
Sarah • family_with_children • ca
7
2026-01-19 • via Nuitee
I
Ian • solo_traveller • gb
8
2026-01-19 • via Nuitee
V
Violeta • family_with_children • ca
8
2026-01-19 • via Nuitee
R
Ravikrishna • family_with_children • us
8
2026-01-19 • via Nuitee
E
Eduard • family_with_children • il
4
Not worth the money
Cons:

The main ventilation in the hallway was located near the room door and was very noisy , I had to put the air plugs at night to slip. Some of the neighbors were smoking outside near the emergency door, and hold the door open. All the smoke entered to the hallway. The furniture is so old that my kids couldn't open the drawers. Day before the check out we wanted to go to the swimming pool, but it was broken.

2026-01-19 • via Nuitee
W
Wayne • family_with_children • ca
5
2026-01-19 • via Nuitee
C
Charry • extended_group • ca
7
2026-01-19 • via Nuitee
R
Rachell • extended_group • ca
8
2026-01-19 • via Nuitee
B
Bhupinder • family_with_children • ca
7
2026-01-19 • via Nuitee
S
Schyenne • couple • ca
5
2026-01-19 • via Nuitee
D
Denize • extended_group • ca
10
Wonderful
Pros:

Everything was perfect! My family and I have nothing to complain about. We will definitely stay here again.

2026-01-19 • via Nuitee
J
James • couple • ca
8
Beautiful location and loved Banff.
Pros:

The location was beautiful

Cons:

I wasn’t greeted well. Maybe because I was tired from all the driving I did and only perceived it that way.

2026-01-19 • via Nuitee
S
Sathvika • extended_group • ca
4
Rude staff and price not worth it
Pros:

Good location

Cons:

Staff was rude. They never gave a straight answer for anything. We asked them for a certain request and they said no. When we asked if we could talk to a manager then they agreed to our request without a manager’s help. There’s no breakfast included in the stay and needed to pay so we just asked the staff about it, their response was “we’re not other hotels you stayed at for you to expect such services”

2026-01-19 • via Nuitee
A
Anu • family_with_children • ca
3
Upgrade your hotel it's really old.
Pros:

Nothing

Cons:

It's expensive. Breakfast wasn't included. We had to pay for breakfast.wasnt good idea of your guys. At least breakfast should be included. I will not recommend this hotel to anyone.you need upgrade your hotel. It's really old.

2026-01-19 • via Nuitee