Hampton Inn Bellevue / Nashville-I-40 West

Staff was super friendly the property was in a safe area plenty of shopping plenty of choices for things to eat

The staff was great and breakfast was good

TVs did not work, rooms desperately need updating, breakfast area clean but noticed holes in the benches.

Staff was super! Just give this place some updated love and it will be great’

The atmosphere was amazing and serene

Everything about the facility was 5 star.I gave 4 stars for the staff because they weren't overly friendly or overly helpful. Just basic service but not bad service.

I have stayed at many Hampton Inns over the years and this was not up to standards. The hotel and rooms were very dated and the room was dirty, moldy, and gross. There was “patchwork” of paint to cover up blemishes on the walls. Someone’s car was broken into and their window was smashed. Made us choose not to park around back. The only positive was friendly staff when we did interact with them.

Flat pillows, hard bed, and AC didn’t get real cool. The humidity in the room, made our clothing feel damp.

toilet seat was broken. bathroom fan was broken. third-floor ice machine was out of order. 2nd-floor ice machine was leaking water all over the floor. bathroom faucet was broken. shower faucet was broken.

this is a very poorly maintained property that is NOT worth the price.

Everything was great - Breakfast, pool, location, and we could bring our dog, Lucy, who loved it. But, t did seem only one elevator was working.

Clean and friendly staff

Clean place, very basic , all you need for a quick stay.

Had some noise one night right outside my room.

Hampton has never let me down until today. Sheet on bed was stained nasty. Whole room is musty and damp, probably because fan in bathroom is broke. Dirty spots around tub are disgusting.

Very disappointed with this facility. The inside smells bad and our room smelled like petroleum oil. We started to get sick from the smell. We called the front desk and they changed our room. It was dirty from the walls to the lamps not being dusted for a while. The shower was disgusting and the water got on the floor. The bedsheets also smelled weird. I don’t recommend you spending your money at this facility

Good restaurants across the street

We were given room 415 upon check in and walked in to a noticeable musty smell snd immediately saw mold. It was everywhere. Growing on the chair, all over the air conditioner, the bathroom walls, shower and tub. Literally everywhere. It was like a nightmare. One of the beds were partially made and the precious guests keys were still laying on the table. My husband went to the receptionist to show her the mold and get a new room. She was very kind, apologetic and took us to look at 8 other rooms on multiple floors before we found one without mold. That was on the 2nd floor. So we settled for that room even though it was dirty with melted chocolate all in the floor and on the side of the bed. Also noticed that the housekeeper re packaged up and recycled a previously used bar of soap on the counter. It was still wet in the box. Towels were dirty with blood and other brown poop looking stains. I couldn't believe it. Especially with this being a Hampton inn. We had just traveled the whole country, from California to Tennessee as we are military and are moving on orders. We have stayed at 11 different hotels on this trip and have NEVER experienced or seen what we saw this hotel. It was actually scary. The pool was full of algae and very nasty also. Ice machines were leaking on all floors. The following morning my husband went to speak to the operations manager, alex and told her everything, and she thought a $40 comp was suitable for this absolutely unacceptable mess.

A nice place to stay overnight after a long drive across the state

The pool was closed due to unknown reasons however, the pool was full of water and green, not very pleasing to see while eating breakfast.

The breakfast was the worse Hilton/Hampton inn breakfast I’ve ever seen, no whole milk, not much of a breakfast options, the bowl of bananas were so rotten, banana juices were very evident. Breakfast was so bad, we opted out for day 2.

Our shower head was not movable and to disengage the shower option button took extreme measures to manipulate.

Out PTAC room AC unit would not stay running when fan selector was off auto placed into HIGH speed, didn’t run, set temperature to 66 and unit slammed on/off repeatedly.

We will never stay at the facility again and if asked by ANYONE, I’ll say don’t stay there and here are the reasons why.

Finally, we returned Saturday evening around 8;30pm finding 4 moving Bob-trucks along with up-truck trailer combo taking up 20 to 25 guest parking spaces.

They did not clean my room I had to ask so that I could have clean towels had a 2 queen bed room only changed one bed left the other

⭐ 1/5 — Hilton or HELLton? You decide.

Checked into the Hilton expecting a little bit of luxury… instead, I think I accidentally booked a room on the set of a post-apocalyptic movie.

First impression? Someone’s car window looked like it lost a bar fight. Glass glittering all over the parking lot — very festive, if you're into urban decay aesthetics.

Tried to take the elevator, but only one worked. The other must’ve retired early. So we played a fun game of “Elevator Roulette” every time we wanted to go anywhere.

Made it to the second floor where the hallway A/C decided to quit life. It was hotter than a Florida summer in a sauna wearing a parka.

Got to our room and thought, “Finally, peace!” …Wrong. The A/C unit inside the room sounds like a 747 preparing for takeoff. I'm pretty sure it's trying to achieve flight.

Tried to shower the stress away, but somehow the bathroom floods like a busted aquarium and the water goes on a magical journey — through the bathroom, across the room, and almost into the hallway. I guess it's part of the Hilton waterpark experience?

And the bed? Imagine a slab of concrete wrapped in a sheet. I’ve had softer naps on a pile of bricks. Hilton, if this is your version of “firm support,” I think I need a chiropractor.

Overall, 10/10 would recommend… if you’re into mystery puddles, airport soundtracks, and beds that double as medieval torture devices.