Hyatt Regency McCormick Place Chicago

Hotels
•
Hyatt Regency
8.5 (1215 reviews)
2233 South Martin Luther King Boulevard , Chicago , us

listing image 1
Show all photos
Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Cleanliness
Variety of amenities
Location
Cons:
Service response
Room quality issues

Categories

Cleanliness
8.58
It’s clean, hosts events, and has restaurants in the building.
Service
7.05
The responses to service issues, particularly the unresolved bathroom defect, were inadequate.
Location
9.59
The hotel has a city view, though obstructed by steam. However, the location is still appealing.
Room Quality
6.54
The bathroom had a significant functional defect affecting usability and comfort.
Amenities
9.57
Amenities include events and multiple dining options within the hotel.
Value for Money
8.53
Given the issues faced, particularly with the bathroom, the value was underwhelming.
Food and Beverage
9.08
General satisfaction with food and beverage services as indicated by overall positive remarks.
Overall Experience
9.05
Despite some issues, the overall experience was largely positive, reflected in the target rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 05:33

Property Description

Ideal Location and Contemporary Accommodation:
Connected to McCormick Place and a short drive from Chicago city centre, the Hyatt Regency offers modern rooms with stunning views of Lake Michigan and the city.

First-Class Amenities and Services:
Guests can enjoy free WiFi, a 24-hour fitness centre, an indoor pool, and knowledgeable concierge services, ensuring a comfortable stay with all conveniences at their fingertips.

Convenient Facilities and Nearby Attractions:
Featuring iHome iPod docking stations, flat-screen TVs, in-room coffeemakers, and work desks, the hotel also provides on-site car hire for easy exploration of Chicago and its famous landmarks. Book now to experience the best of Chicago at Hyatt Regency McCormick Place.

Important information:

Please note only debit and credit cards that feature the chip and pin will be accepted for payment at check-in. A $50 per night security deposit is required at the time of check-in. Cash is currently not accepted at this property."Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MDW

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 38 per day.

Location

Guest Reviews

8.5
Based on 1215 reviews
Cleanliness: 8.58
Service: 7.05
Location: 9.59
Room Quality: 6.54
Amenities: 9.57
Value for Money: 8.53
Food and Beverage: 9.08
Overall Experience: 9.05
D
Daniel Johannes • family_with_children • za
4
2026-02-12 • via Nuitee
T
Telia • family_with_children • us
8
Pros:

Front desk had great customer service. They were very polite, friendly & had smiles on their faces!

Cons:

Was not happy about having to pay $40 a night to park my vehicle in the parking garage that was attached to the hotel! Would've been nice to know this before we arrived.. Also our room key was supposed to get us in & out of the garage but it didn't work, then the proceeded to tell me that I was not listed in their computer system. They had to contact the front desk to make sure that we were guest there. We won't be staying here again. Overly priced especially for parking!

2026-02-12 • via Nuitee
8
830lynetteb • Business
10
Helpful staff
Pros:

Staff was helpful in helping me find my conference meetings. They noticed my badge in order to direct me accurately. They saved me time!

2026-02-11 • via Tripadvisor
L
lsV4237BX • NONE
10
Great Stay by the Lake at Hyatt Regency McCormick Place
Pros:

Always a great stay at Hyatt Regency McCormick Place. Close to great restaurants and tons of activities as well as shopping. The hotel is easily accessible on foot, by various CTA bus and train routes and there is a commuter train line that stops at the lower level of the building which is great for snowy, rainy or extremely hot weather days. Staff is super friendly and the facility is simply lovely.

2026-02-11 • via Tripadvisor
3
376martyd • Business
6
Oddly sparsely furnished
Pros:

The room seemed under furnished. Other than a broken desk chair there was just a straight back chair in the corner of the room rather than something more comfortable. Flooring was some sort of tile with just a patch of carpeting around the bed.

2026-02-10 • via Tripadvisor
D
Dan • solo_traveller • us
8
There for the Auto Show
Pros:

Location was perfect.

Cons:

Cost

2026-02-10 • via Nuitee
C
Cristobal • family_with_children • us
7
2026-02-09 • via Nuitee
R
Robinson • couple • us
9
Great Stay Great Value.
Pros:

Parking convenience. Great restaurants.

Cons:

Lack of thick blankets

2026-02-09 • via Nuitee
M
mindym585 • Business
10
Convenient Option for McCormick Place Activities
Pros:

The most convenient option for meetings/events at McCormick Place. The staff was super helpful and friendly, which gave a very high-end experience vibe. I ate in the noodle shop (yum) and spent time in the Arc bar, which was packed, but comfortable.

There are room renovations happening, so one day when I was working in my room, the noise was a little distracting, and it was a challenge getting to the fitness room from the South Tower, but overall, the renovations were mostly out of sight.

The room was clean and well-equipped, with coffee maker hidden in the closet. Overall, this was a great stay for a business conference.

2026-02-04 • via Tripadvisor
M
Marquisha • couple • us
8
2026-01-25 • via Nuitee
J
Jordan • couple • us
10
2026-01-24 • via Nuitee
E
Eric • couple • us
10
2026-01-21 • via Nuitee
A
aimeesV5282YV • Business • Lewiston, Idaho
10
Good times in the Windy City
Pros:

Public areas were clean and open with amazing staff. Service was great, the views from the room were lovely. If anything, the lounge chairs in my room needed shampooed as it looked like there had been some food spills that had stained the material but I really had to dig to find something that wasn't wonderful. Would absolutely look at Hyatt first for future travel to Chicago.

2026-01-20 • via Tripadvisor
C
Craig • extended_group • us
5
2026-01-20 • via Nuitee
A
Angela • family_with_children • us
10
Very happy with our choice to stay at the Hyatt
Pros:

Tony at the front desk was incredibly helpful!! The room was newly renovated and was very beautiful and comfortable. Very excellent trip!

2026-01-20 • via Nuitee
B
Bruce • extended_group • us
1
Pros:

I

Cons:

Get my money from the hotel

2026-01-19 • via Nuitee
P
Patrick • family_with_children • us
7
Pros:

Great location, very clean

Cons:

Bad view, terrible shower pressure, no complimentary breakfast items.

2026-01-19 • via Nuitee
J
Jasia • family_with_children • us
7
Okay but would be better if I could use the amenities i paid for.
Pros:

I liked the room style.

Cons:

I did not like that the pool was closed for this weekend.

2026-01-19 • via Nuitee
J
Jamie • couple • us
3
didn't get my security deposit back even though i spent 4 hours in the room sleeping.
Pros:

the view was nice.

Cons:

fees are parking are ridiculous, was charged a $20 fee twice and $75 security deposit which i didn't get back.

2026-01-19 • via Nuitee
K
Kennajah • family_with_children • us
10
2026-01-19 • via Nuitee