InterContinental Wien by IHG

Hotels
InterContinental Hotels & Resorts
8.4 (2655 reviews)
Johannesgasse 28 , Vienna , at

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Cleanliness issues
Old room quality

Categories

Cleanliness
7.23
Rooms very tired and not very clean. Cleanliness mentioned negatively in several reviews.
Service
9.2
Staff was described as friendly and helpful, which positively impacted the service rating.
Location
8.74
Location is generally appreciated, with convenience mentioned in multiple reviews.
Room Quality
7.19
Old room types described as very small and in need of updates.
Amenities
8.72
Bar and breakfast buffet were praised, highlighting good amenities.
Value for Money
8.18
Value for money noted positively but with concerns about some aspects of the rooms.
Food and Beverage
9.23
Breakfast was described as generous and of excellent quality.
Overall Experience
8.7
Mixed sentiment but overall pleasant experiences expressed by many guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 09:40

Property Description

Luxurious Accommodations
The InterContinental Wien offers modern rooms equipped with the latest technology, ensuring a comfortable stay for all guests. Enjoy amenities such as flat screen TVs, high-speed internet, and digital TV.

Exquisite Dining Options
Indulge in a culinary journey at the on-site Restaurant Parlor, serving international dishes and traditional Viennese cuisine. Sip on coffee and savor Viennese pastries at Café Vienna, or unwind in the evenings with a selection of whiskys and cocktails accompanied by live music at the Intermezzo Bar.

Wellness and Leisure
Relax and rejuvenate at the state-of-the-art fitness center, featuring a sauna, steam bath, and personal fitness coaches. Pamper yourself with special face and body treatments, available for a truly revitalizing experience.

Book now to experience the epitome of luxury and comfort at InterContinental Wien.

Important information:

Please note that for the emptying of the mini-bar an extra fee of EUR 8 is charged.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VIE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 35 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 12 years old and over stay for € 80 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 2655 reviews
Cleanliness: 7.23
Service: 9.2
Location: 8.74
Room Quality: 7.19
Amenities: 8.72
Value for Money: 8.18
Food and Beverage: 9.23
Overall Experience: 8.7
M
Musayev solo_traveller az
9
2026-02-14 via Nuitee
A
Areti couple gr
8
Καλό ξενοδοχείο, αρκετά ακριβό αλλά με πολύ καλή τοποθεσία
Pros:

Με τα πόδια από την κεντρική πλατεία και τα μαγαζιά

Cons:

Χρειάζεται ανακαίνιση

2026-02-14 via Nuitee
D
Donald solo_traveller nl
8
Good
Pros:

Staff, facilities and breakfast

Cons:

Wanted to have a drink at the lobby area and waited to be served for 30 minutes and then left

2026-02-14 via Nuitee
A
Abdulrahman couple qa
10
2026-02-14 via Nuitee
Y
Yuri couple il
8
2026-02-13 via Nuitee
M
Mo's Travels solo_traveller ch
8
Nice hotel in the heart of Vienna
Pros:

- Location in front of the subway
- Clean rooms

Cons:

- The hotel & facilities are a bit outdated

2026-02-13 via Nuitee
M
Mordechai couple il
10
Pros:

Very helpful and accommodating staff

Cons:

Lack of kosher food

2026-02-12 via Nuitee
C
Claire couple fr
8
We like the Intercon in Vienna. The bar area is very nice. Staff are great.
Pros:

Rooms were spacious but the bathrooms are small.

Cons:

Larger bathrooms.

2026-02-10 via Nuitee
R
Rinald extended_group al
9
ok
Pros:

ok

Cons:

ok

2026-02-10 via Nuitee
S
Sofiia solo_traveller ua
10
2026-02-10 via Nuitee
H
Hardy couple de
7
2026-02-10 via Nuitee
R
Richard couple at
8
Michael Toiner Traunseebekannter alles wunderbar und sehr zuz
Pros:

Hatten keines

2026-02-09 via Nuitee
V
Vihren solo_traveller bg
10
2026-02-09 via Nuitee
N
Nahar couple ae
10
اجمل فندق في فيينا بكل المواصفات
Pros:

أفضل واجمل واروع وافخم فندق في فيينا وخدماتهم يعجز الكلام عنها

Cons:

لاشيء ابد

2026-02-09 via Nuitee
A
Anca Anuța family_with_children ro
8
Pros:

Amplasamentul

2026-02-08 via Nuitee
K
Kasthuri family_with_children in
10
2026-02-08 via Nuitee
D
David family_with_children ie
9
2026-01-31 via Nuitee
R
Roman family_with_children ch
10
2026-01-31 via Nuitee
S
Serhii couple gb
10
Pros:

Очень чистый, уютный номер. Красивый вид на Stadtpark, месторасположение прямо в центре, всё близко. Персонал очень отзывчивый и добрый, создает атмосферу комфорта.

2026-01-31 via Nuitee
T
tazuko solo_traveller jp
8
アクセス良く、便利、かつ安心です。
Pros:

クレジットカードを旧市街お店で抜き取らずお店を出てしまいました。
次の博物館で気付き、急ぎホテルへ戻り、カードの停止をする為、1人努力しましたが、日本との時間差が有り上手く出来ませんでした。
遂にフロントに助けを求めて手続きを挑戦しました。その後コンシェルジュが対応を変わってくれました。いろいろ試して貰い、最後にひょっとしてお店にあるかも………と確認電話して下さり、お店にある事確認出来ました。
長時間の対応でしたが、親身になって助けて頂き本当に助かりました。

Cons:

お部屋の空調に不備が有り、ヒーターを運び入れて対応し貰いました。

朝食会場を2ヶ所体験しましたが、後半2日間だけでしたので、全て後半と同様の会場で有って欲しかった。

2026-01-31 via Nuitee