InterContinental Wien by IHG

Hotels
InterContinental Hotels & Resorts
8.4 (2722 reviews)
Johannesgasse 28 , Vienna , at

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Cleanliness issues
Old room quality

Categories

Cleanliness
7.23
Rooms very tired and not very clean. Cleanliness mentioned negatively in several reviews.
Service
9.2
Staff was described as friendly and helpful, which positively impacted the service rating.
Location
8.74
Location is generally appreciated, with convenience mentioned in multiple reviews.
Room Quality
7.19
Old room types described as very small and in need of updates.
Amenities
8.72
Bar and breakfast buffet were praised, highlighting good amenities.
Value for Money
8.18
Value for money noted positively but with concerns about some aspects of the rooms.
Food and Beverage
9.23
Breakfast was described as generous and of excellent quality.
Overall Experience
8.7
Mixed sentiment but overall pleasant experiences expressed by many guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 09:40

Property Description

Luxurious Accommodations
The InterContinental Wien offers modern rooms equipped with the latest technology, ensuring a comfortable stay for all guests. Enjoy amenities such as flat screen TVs, high-speed internet, and digital TV.

Exquisite Dining Options
Indulge in a culinary journey at the on-site Restaurant Parlor, serving international dishes and traditional Viennese cuisine. Sip on coffee and savor Viennese pastries at Café Vienna, or unwind in the evenings with a selection of whiskys and cocktails accompanied by live music at the Intermezzo Bar.

Wellness and Leisure
Relax and rejuvenate at the state-of-the-art fitness center, featuring a sauna, steam bath, and personal fitness coaches. Pamper yourself with special face and body treatments, available for a truly revitalizing experience.

Book now to experience the epitome of luxury and comfort at InterContinental Wien.

Important information:

Please note that for the emptying of the mini-bar an extra fee of EUR 8 is charged.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VIE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 35 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 12 years old and over stay for € 80 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 2722 reviews
Cleanliness: 7.23
Service: 9.2
Location: 8.74
Room Quality: 7.19
Amenities: 8.72
Value for Money: 8.18
Food and Beverage: 9.23
Overall Experience: 8.7
R
Romulus family_with_children ro
9
2026-04-18 via Nuitee
N
Nawaf solo_traveller sa
7
Price was good but the rooms must be upgraded in quality
Pros:

The location was great … easy access to surrounding areas … food was good … staff were nice and always asking how to help and assist

Cons:

The hotel is pretty old and the rooms were clean but they had a strange smell in them (I stayed in two different units)

2026-04-17 via Nuitee
Y
Yurii couple ee
10
2026-04-16 via Nuitee
J
John couple gb
8
We had a fantastic 4-day break.
Pros:

Hotel inside was beautiful. The decor is lovely. Very ornate. Feels like luxury.
The staff were very helpful / friendly/

Cons:

Outside, it doesn't look so great. It's quite dated (remnants of Eastern European post war era)
Bedding was 'different'. Pillows were too soft and the quilt was very small.

2026-04-15 via Nuitee
E
EVANGELIA family_with_children gr
10
2026-04-15 via Nuitee
A
ABDULMOHSEN couple sa
10
2026-04-14 via Nuitee
A
Alan family_with_children fr
5
Satisfaisant
Pros:

Emplacement

Cons:

Petit déjeuner une employée du petit déjeuner

2026-04-14 via Nuitee
L
Lena solo_traveller de
8
I will stay here each time I come to Vienna
Pros:

rooms are comfy, reasonably spacious, and have great views

location is super: central and close to everything, while quiet. The bar is one of the best in the city, and Sacher tort is better than in Sacher

2026-04-13 via Nuitee
F
Federico solo_traveller it
10
2026-04-12 via Nuitee
K
Kenneth couple gb
9
2026-04-12 via Nuitee
K
Karlis solo_traveller lv
10
2026-04-11 via Nuitee
N
Nikša extended_group hr
10
Pros:

Sve je odlicno, gostoprimstbo na nivou

2026-04-10 via Nuitee
A
anu extended_group gb
10
2026-04-09 via Nuitee
M
María couple es
9
Pros:

La ubicación, el desayuno y la atención. Buen espacio para guardar la ropa en el armario.

Cons:

La relación calidad-precio es fantástica, pero sí que es cierto que las habitaciones, al menos el baño (la ducha), es un poco viejo y podría mejorarse. Igualmente, pasamos 5 noches y estuvimos muy a gusto.

2026-04-09 via Nuitee
A
Aleksandar couple ba
7
2026-04-08 via Nuitee
J
Johanna couple fi
9
2026-04-08 via Nuitee
J
Johanna solo_traveller at
8
2026-04-07 via Nuitee
V
vitore family_with_children gb
10
Comfort, Quality and Hospitality at its best!
Pros:

Location was great; interior design of the hotel was so beautiful; everything was clean; the rooms were big with comfort beds and beautiful view of the park; the staff were incredibly attentive helpful and polite.
The breakfast was so delicious with plenty of different food choices.

Cons:

Not applicable

2026-04-07 via Nuitee
T
Tolga Akyüz extended_group tr
10
Pros:

kahvaltı almadım

Cons:

herşey çok iyiydi

2026-04-07 via Nuitee
P
Paulo solo_traveller pt
10
2026-04-07 via Nuitee