InterContinental Wien by IHG

Hotels
InterContinental Hotels & Resorts
8.4 (2848 reviews)
Johannesgasse 28 , Vienna , at

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Cleanliness issues
Old room quality

Categories

Cleanliness
7.23
Rooms very tired and not very clean. Cleanliness mentioned negatively in several reviews.
Service
9.2
Staff was described as friendly and helpful, which positively impacted the service rating.
Location
8.74
Location is generally appreciated, with convenience mentioned in multiple reviews.
Room Quality
7.19
Old room types described as very small and in need of updates.
Amenities
8.72
Bar and breakfast buffet were praised, highlighting good amenities.
Value for Money
8.18
Value for money noted positively but with concerns about some aspects of the rooms.
Food and Beverage
9.23
Breakfast was described as generous and of excellent quality.
Overall Experience
8.7
Mixed sentiment but overall pleasant experiences expressed by many guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 09:40

Property Description

Luxurious Accommodations
The InterContinental Wien offers modern rooms equipped with the latest technology, ensuring a comfortable stay for all guests. Enjoy amenities such as flat screen TVs, high-speed internet, and digital TV.

Exquisite Dining Options
Indulge in a culinary journey at the on-site Restaurant Parlor, serving international dishes and traditional Viennese cuisine. Sip on coffee and savor Viennese pastries at Café Vienna, or unwind in the evenings with a selection of whiskys and cocktails accompanied by live music at the Intermezzo Bar.

Wellness and Leisure
Relax and rejuvenate at the state-of-the-art fitness center, featuring a sauna, steam bath, and personal fitness coaches. Pamper yourself with special face and body treatments, available for a truly revitalizing experience.

Book now to experience the epitome of luxury and comfort at InterContinental Wien.

Important information:

Please note that for the emptying of the mini-bar an extra fee of EUR 8 is charged.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VIE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 35 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 12 years old and over stay for € 80 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 2848 reviews
Cleanliness: 7.23
Service: 9.2
Location: 8.74
Room Quality: 7.19
Amenities: 8.72
Value for Money: 8.18
Food and Beverage: 9.23
Overall Experience: 8.7
T
Takayama couple jp
10
なんでも揃っているホテル
Pros:

楽友協会まで徒歩圏内で、地下鉄駅の目の前でロケーション最高。部屋も8階だったので眺めが良かった。朝食は種類が多く、どれも美味しかった。白米、お味噌汁、焼きそば、漬物などもあった。お風呂場にバスタブもあり旅の疲れも癒せた。

Cons:

特にないが、強いて言えば、宿泊料金はお高め。でもこのグレードのホテルならこのぐらいが相場なのかな。

2026-06-20 via Nuitee
M
Martina solo_traveller at
7
Pros:

Das Personal ist äußerst freundlich und zuvorkommend.

Cons:

Der Preis für eine Übernachtung mit Frühstück für eine Person war dann doch mit 334 Euro etwas überzogen.

2026-06-19 via Nuitee
S
sylwias340 Couples London, England
10
Good hotel
Pros:

Good hotel. Great location, walking distance everywhere. Beautiful deco. Nice, friendly and helpful staff. Comfortable rooms. Nice rooms, clean.

2026-06-18 via Tripadvisor
F
FFM9 Business Berlin
8
Superb location for an hotel that have seen better days and glorious times.
Pros:

The hotel is well kept but definitely looks old and going back to the 80s. It's location is fantastic, the service is good, albeit distant and cold once you have moved away from reception.

I was upgraded to a junior suite on the intercontinenthal club floor, 11th, the lounge is at 12th. Some rooms offer very nice view on Vienna, de l'homme looked clean, but very dated, the construction is not sound proof and at night you can hear lifts and plumbing, it's weird for such a 5 stars, show how old is its construction and haven't been properly renovated ever since, I have been using this hotel in Vienna since 2016, and remain surprised they haven't renovated it, it was already looking "old" then.

Upgraded to 1150, a corner Jr Suite, it had separate walk in closet, very large bathroom with 3 separate parts (shower/ toilets and bidet / main bathroom) the bed room was very large, 25sqm, with sofa, desk, large comfy bed, but no plugs by the bed lampa to charge your phone, a sign that the hotel design goes back to the 80s.
In the room, despite being on a corner, you can hear the lifts machineries, and other noises, very uncomfortable.

The lounge on the 12th floor is nice, offers diner and breakfast, and nice 180 degree views on the city, service is very distant, actually, no service at all during meals, they don't catter to you, come to your table, service is closer to a crowne plaza lounge, than a real IC Club lounge.

The gym is big but old too. If price is right it is a well located hotel, but doesn't compare at all with the more modern 5 stars next to it. Here it is more a very good 4.5 stars, a "bit" dated but it will gives you a Vienna flair of the 80s.

2026-06-18 via Tripadvisor
R
rozen solo_traveller il
8
Pros:

The service,the reception team, the bell boys ,the service in the amazing profesional bar,the lobby design 👌

Cons:

The room is old,not update to the minimum requested and expected from 5 stars hotel

2026-06-18 via Nuitee
G
George solo_traveller ge
10
2026-06-16 via Nuitee
K
Klaus solo_traveller at
5
2026-06-16 via Nuitee
S
Sabine solo_traveller at
10
Pros:

Für meinen Zweck das Beste Hotel.

2026-06-14 via Nuitee
R
R4199LUjamesk Friends getaway
2
Unreliable internet, zero soundproofing, old rooms
Pros:

I stayed here while working remotely, and the WiFi made it nearly impossible. The connection dropped randomly multiple times a day, often right in the middle of time sensitive tasks. My work depends on a stable, uninterrupted connection, and these random disconnections directly cost me money (hundreds of dollars) and caused serious problems I couldn’t undo. If you need reliable internet for anything important, this is not the place.

The soundproofing is just as bad. There’s no sound blocking on the doors at all. I could hear every conversation, footstep, and door slam in the hallway as if it were happening inside my room. Noise comes straight through the walls too. Between the internet cutting out during the day and the noise keeping me up at night, I got neither work nor rest out of this stay.

I’d expect basics like working WiFi and a quiet room from any hotel. This one delivered neither and old rooms.

2026-06-12 via Tripadvisor
C
Cunrong extended_group cn
1
2026-06-12 via Nuitee
H
Herby solo_traveller at
9
Oldy but Goldy
Pros:

Das Intercontinental ist zwar schon etwas in die Jahre gekommen, aber immer noch gut. Das Frühstück ist außergewöhnlich, die Bar legendär.

Cons:

-

2026-06-11 via Nuitee
J
José Alfredo couple cl
10
Estadía Perfecta
Pros:

Piezas muy cómodas, muy buena cama y excelente ubicación

2026-06-11 via Nuitee
H
Hauke solo_traveller de
9
2026-06-11 via Nuitee
O
ORLY couple il
10
2026-06-10 via Nuitee
R
Rafał extended_group pl
8
2026-06-08 via Nuitee
H
Henry solo_traveller hk
8
Stylish hotel at approachable rates.
Pros:

Classy hotel maintained nicely, the foyer bar is particularly stylish. Front desk & concierge staff are helpful & friendly.

Cons:

Rooms are slightly smaller than expected, view from back facing rooms is not attractive. Location is a little far from main entertainment & shopping areas for walk.

2026-06-07 via Nuitee
A
Antonio couple it
7
2026-06-07 via Nuitee
T
Thierry couple fr
8
Une semaine de rêve
Pros:

Bel hôtel, bien placé et très confortable

Cons:

Style un peu dépassé.

2026-06-06 via Nuitee
A
Ao solo_traveller cn
5
2026-06-05 via Nuitee
I
Igal couple ua
9
2026-06-05 via Nuitee