Banff Ptarmigan Inn

Hotels
8.3 (2423 reviews)
337 Banff Avenue , Banff , ca

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Room temperature issues
Small room size

Categories

Cleanliness
8.13
Clean and good location.
Service
8.6
The staff were friendly and helpful.
Location
9.14
Excellent location, right downtown.
Room Quality
7.59
Some rooms were smallish and had temperature issues.
Amenities
7.62
Basic spa services with some maintenance issues.
Value for Money
8.08
Worth the stay and what we paid for the room.
Food and Beverage
8.13
Standard quality for this hotel tier.
Overall Experience
9.1
Very happy with our stay!
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 22:35

Property Description

Convenient Location
Located just minutes from Banff's center, Banff Ptarmigan Inn offers easy access to attractions, parks, and ski areas.

Complimentary Amenities
Guests can enjoy complimentary bus passes to explore the area and access heated, underground parking upon arrival.

Leisure Services
After a day of adventure, unwind in the hot tub, steam room, or store your ski equipment in the Ski Room.

Experience comfort and convenience at Banff Ptarmigan Inn - book your stay now!

Important information:

Bookings of 3 rooms or more will be classed as a group reservation and charged a 1 night plus tax as a deposit. A group cancellation policy of 30 days prior arrival will be applicable. Changes or cancelations will need to be made at least 30 days in advance or the 1 night deposit will be forfeited. There must be a name attached to each rooGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYC

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 2 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 16 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.3
Based on 2423 reviews
Cleanliness: 8.13
Service: 8.6
Location: 9.14
Room Quality: 7.59
Amenities: 7.62
Value for Money: 8.08
Food and Beverage: 8.13
Overall Experience: 9.1
N
Nick • couple • au
10
2026-03-28 • via Nuitee
S
Steve Br. • family_with_children • ca
9
Good value and great location
Pros:

Location. Friendly staff. Clean and comfortable room.

Cons:

Our room was next to the Atrium. They had a couple of events and it would be a bit noisy, but not during quiet hours.

2026-03-28 • via Nuitee
F
Fred • family_with_children • ca
7
2026-03-27 • via Nuitee
S
Shang Lin • couple • tw
10
非常棒
Pros:

地理位置絕佳，離主要街區非常近、旁邊就有超市。房間乾淨整潔，熱水水壓很夠，床也很舒服。前台人員也非常友善，提供我們旅遊建議，非常棒！

Cons:

無

2026-03-27 • via Nuitee
B
Brandon • couple • ca
9
2026-03-27 • via Nuitee
R
Reyes • family_with_children • ca
5
Pleasant
Pros:

I like the Location

Cons:

My Room don't have outside view and no slipper availalble

2026-03-27 • via Nuitee
M
Mark • solo_traveller • au
8
2026-03-25 • via Nuitee
N
Neergaard • family_with_children • se
7
Perfekt läge!
Pros:

Fräscht och mysigt rum. God frukost, men den ingick inte och det fanns ingen buffé.
Bussen till skidorterna gick precis utanför entrén.

Cons:

För varmt på rummet, vi vädrade men fick ändå ha på ACn för att kunna sova.

2026-03-25 • via Nuitee
C
Cheryl • family_with_children • ca
8
2026-03-25 • via Nuitee
M
Michael • family_with_children • au
10
2026-03-25 • via Nuitee
S
Sandy • couple • ca
9
There is nothing negative to say about this hotel. Clean, comfy, perfectly located.
Pros:

Great location, easy to walk to everything.

2026-03-24 • via Nuitee
M
Milo • family_with_children • us
7
Very clean room and great mattresses. Daily maid service was excellent.
Pros:

Didn’t have breakfast because dining opened too late. 6:30 am would have been better.

Cons:

No bathroom exhaust at all. Left bathroom damp and smelly.

2026-03-24 • via Nuitee
K
Kim Ngan • family_with_children • ca
9
2026-03-24 • via Nuitee
Z
ZENIL • family_with_children • mx
10
Pros:

La ubicación

2026-03-24 • via Nuitee
G
Grant • family_with_children • ca
9
Pros:

Location and comfort

2026-03-23 • via Nuitee
E
Eniko • couple • ca
9
2026-03-20 • via Nuitee
S
Sue • family_with_children • gb
9
2026-03-18 • via Nuitee
R
Rachael • couple • au
8
2026-03-17 • via Nuitee
C
Cardona • family_with_children • mt
10
2026-03-15 • via Nuitee
H
Hazel • couple • ca
8
Great stay. Staff was be helpful
Pros:

Close to restaurants and trails.
Staff was very helpful

Cons:

The heating fan in the room made too much noise. Had to shut it off.

2026-03-15 • via Nuitee