Banff Ptarmigan Inn

Hotels
8.3 (2724 reviews)
337 Banff Avenue , Banff , ca
+1 800-661-8310

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Room temperature issues
Small room size

Categories

Cleanliness
8.13
Clean and good location.
Service
8.6
The staff were friendly and helpful.
Location
9.14
Excellent location, right downtown.
Room Quality
7.59
Some rooms were smallish and had temperature issues.
Amenities
7.62
Basic spa services with some maintenance issues.
Value for Money
8.08
Worth the stay and what we paid for the room.
Food and Beverage
8.13
Standard quality for this hotel tier.
Overall Experience
9.1
Very happy with our stay!
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 22:35

Property Description

Convenient Location
Located just minutes from Banff's center, Banff Ptarmigan Inn offers easy access to attractions, parks, and ski areas.

Complimentary Amenities
Guests can enjoy complimentary bus passes to explore the area and access heated, underground parking upon arrival.

Leisure Services
After a day of adventure, unwind in the hot tub, steam room, or store your ski equipment in the Ski Room.

Experience comfort and convenience at Banff Ptarmigan Inn - book your stay now!

Important information:

Bookings of 3 rooms or more will be classed as a group reservation and charged a 1 night plus tax as a deposit. A group cancellation policy of 30 days prior arrival will be applicable. Changes or cancelations will need to be made at least 30 days in advance or the 1 night deposit will be forfeited. There must be a name attached to each rooGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYC

Location

Guest Reviews

8.3
Based on 2724 reviews
Cleanliness: 8.13
Service: 8.6
Location: 9.14
Room Quality: 7.59
Amenities: 7.62
Value for Money: 8.08
Food and Beverage: 8.13
Overall Experience: 9.1
P
Phil • couple • gb
10
2026-08-29 • via Nuitee
S
Sharon • solo_traveller • us
7
great hotel, very expensive.
Pros:

clean, friendly, comfortable

Cons:

price

2026-08-29 • via Nuitee
J
James • couple • gb
10
2026-08-29 • via Nuitee
D
Davide • family_with_children • it
7
2026-08-28 • via Nuitee
R
Rebbecca • solo_traveller • au
9
Pros:

Location great

Cons:

The price

2026-08-28 • via Nuitee
H
Haruka • family_with_children • jp
7
Cons:

今回のカナダ旅行では、バンクーバーやバンフを含めて宿泊したホテルの中で一番高額だったため、かなり期待していました。

しかし、実際に宿泊してみるとホテル自体が少し古く、部屋も暗い印象で、正直なところ期待していた分、少し残念に感じました。

次回バンフを訪れることがあれば、街中の高額なホテルに泊まるよりも、少し中心部から離れた、もう少しリーズナブルなホテルを選ぶと思います。

ただ、シティセンターにあるレストランやお土産屋さんなどへ、ホテルから徒歩で行きたい方にとっては、立地を重視するならおすすめできるホテルだと思います。

2026-08-28 • via Nuitee
P
Peter • extended_group • sg
7
2026-08-25 • via Nuitee
P
Pedro • extended_group • es
7
Agradable hotel en el centro de Banff
Pros:

Ubicación en medio del pueblo, cerca de todo. Tenía parking , lo cual es de agradecer. Habitaciones OK.

Cons:

Me pareció extremadamente caro.

2026-08-25 • via Nuitee
N
Nicole • family_with_children • us
6
Great location in Banff with basic Room set up
Pros:

The location was great, the idea of the seperated beds in one room was nice. the room was clean.

Cons:

The room on one side was very hot, the hotel seems dated. Hotel staff was friendly but not out of their way. The bartender was not friendly and acted like we were a problem asking for water and ice. This hotel is very pricey and could have added flair for the price.

2026-08-25 • via Nuitee
U
Uayan • extended_group • ca
9
2026-08-24 • via Nuitee
F
Fernando • extended_group • br
10
2026-08-23 • via Nuitee
C
Cindy • couple • us
8
2026-08-23 • via Nuitee
A
Ali • couple • ca
5
2026-08-23 • via Nuitee
S
sumiyuki • extended_group • jp
8
日本人スタッフ含め、対応も良く、施設は清潔で駐車場も完備され、非常におすすめです。
Pros:

中心部にも近く、スーパー、レストラン、お土産物店などアクセスしやすい。
一階にレストランもあり、無料の水も常時置いてあります。

Cons:

この宿泊施設に限らないのかもしれないが、コインランドリー、電子レンジが共有としても設置されていない。
電子レンジはフロントにモノを預ければ事務所で温めてくれるようだが、実際は使いづらい。
ちなみに、コインランドリーは徒歩数分の場所にあるが、めちゃくちゃ混んでいて、洗濯開始から終了まで張り付いていないと不安に感じた。
また、カナダドルでキャッシュのみの使用で、クレジットなどは不可であることも使いづらい。

2026-08-22 • via Nuitee
R
roberto • solo_traveller • it
6
Pros:

La posizione e la comodità del parcheggio

Cons:

Struttura vecchia camere piccole e bagno ai minimi di utilizzo

2026-08-22 • via Nuitee
T
Tracey • couple • gb
10
Lovely place to stay
Pros:

Comfortable large room. Cleaned every day. Reception staff were very helpful. Location is perfect for town centre and bus stop.

Cons:

Sauna and steam room were not hot enough

2026-08-22 • via Nuitee
Y
YING TSUNG • family_with_children • tw
10
2026-08-22 • via Nuitee
Y
YUMIKO • family_with_children • jp
10
快適で最高の旅になった
Pros:

駐車場もあり立地が最高。
部屋も広くて快適。

2026-08-22 • via Nuitee
T
TING-YU • family_with_children • us
10
舒適方便
Pros:

舒適、地點

Cons:

無

2026-08-21 • via Nuitee
P
Prof David • solo_traveller • nz
8
Pros:

Excellent location

Cons:

Getting ready for a major refurb

2026-08-20 • via Nuitee