Extended Stay America Suites - Orlando - Orlando Theme Parks - Vineland Rd

Hotels
Extended Stay America Suites
7.8 (458 reviews)
5610 Vineland Road , Orlando , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Poor cleanliness
Unprofessional service

Categories

Cleanliness
3.69
The overall cleanliness was heavily criticized with mentions of dirt, bugs, and unpleasant odors.
Service
9.66
Most reviews highlighted friendly and accommodating staff, though one major complaint about unprofessional service exists.
Location
9.7
Proximity to Universal Studios and various attractions received positive remarks.
Room Quality
5.65
Mixed reviews with complaints about bed quality and overall room conditions.
Amenities
8.68
The hotel offers convenient amenities such as kitchens and pet-friendly options that were well-received.
Value for Money
8.64
Given the prices and some features, value perception was average to good, considering the pros described.
Food and Beverage
8.19
Coffee received positive feedback, but no other food or beverage options were mentioned.
Overall Experience
8.16
Overall experiences varied significantly, with some memorable positive moments alongside serious complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 19:44

Property Description

Convenient Location
Located just minutes away from Universal Orlando Resort and The Mall at Millenia, our Orlando hotel is the perfect choice for your next stay in the city.

Amenities Galore
Enjoy a fitness centre, outdoor pool with sun terrace, and a complimentary grab-and-go breakfast to start your day off right. Our pet-friendly rooms feature fully equipped kitchens and cable TVs for your convenience.

Exceptional Service
Our 24-hour reception is always available to assist with dining recommendations and area attractions. With on-site laundry facilities, free housekeeping services, and a friendly staff ready to make your stay memorable, Extended Stay America Orlando Theme Parks Vineland Road is your home away from home.

Book now and experience the comfort and convenience of our hotel during your Orlando getaway.

Important information:

Housekeeping service is offered every 14 days. For stays of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen, and more. Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee. A valid credit card is required at check-in for payment; cash is not acceptedGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MCO

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.8
Based on 458 reviews
Cleanliness: 3.69
Service: 9.66
Location: 9.7
Room Quality: 5.65
Amenities: 8.68
Value for Money: 8.64
Food and Beverage: 8.19
Overall Experience: 8.16
H
Husham couple us
7
2026-02-10 via Nuitee
A
Annuel couple us
1
2026-02-08 via Nuitee
A
Annuel couple us
1
Pros:

I don’t like anything about this place

Cons:

The hotel are very dirty and smell bad
Room are not clean the sheets are dirty
Please people stay away from this place if you don’t want to get sick, this the first time I got into a hotel that dirty and smell that bad

2026-02-08 via Nuitee
L
Lazavier couple us
1
Uncomfortable
Cons:

The GM blocked my 2 teenagers off trying to have a conversation with them even when the tried to walk away he still blocked them they had to call for help

2026-01-22 via Nuitee
A
Amber family_with_children us
3
Spend a little bit more money and get a better quality hotel.
Pros:

Front desk staff was friendly. Always greeted us with a smile.And was very understanding about my concerns.

Cons:

I did not like that the pool was closed. Nowhere on the site Did it mention that the pool was out of order. I also didn't appreciate the fact that I had to go buy my own pots and pans. The police arrived several times for several different reasons.

2026-01-15 via Nuitee
U
UKtravel12345 Family Coventry, West Midlands, England
4
Dated, tired and dirty
Pros:

A party of 10 really looking forward to our stay at the hotel given the reviews that we read prior to booking. On arrival it took a while for the receptionist to greet us however she was helpful. We headed down a very dated corridor, with an overwhelming smell of pets to the 2 suites. On opening the door the smell increased in its intensity . It was a very large room with 2 double beds and a sofa, kitchenette , bathroom and large wardrobe area. No coat hangers to hang anything up so had to live out of our cases. The bed sheets were clean but stained, the sofa pulled out as a bed however the mattress was so thin, stained and very uncomfortable. The bathroom looked dirty, very dated, the sealant had come away in places allowing bugs to get through, drawers wouldn’t close fully or were taped up. The kitchenette was very tied, dirty and dated. We had to collect any crockery, cutlery, etc that was needed from reception. Along with additional bedding as there wasn’t enough. The oven was rusty, old and the door wouldn’t shut. Then onto the carpets, I couldn’t put my bare feet on them. It was soiled, ripped and dirty. A couple of positives , Universal was a 25 minute walk from hotel and on the day we left our flight was delayed so we were allowed to use the pool area, which was decent but no pool heating so it was freezing cold (outdoor temp was 27 degrees). I wouldn’t be rushing back.

2026-01-07 via Tripadvisor
T
Tarsha couple us
10
My stay has been amazing
Pros:

They make me feel comfortable. They treat us like family…

Cons:

I love everything about it

2026-01-07 via Nuitee
T
Tarsha couple us
10
Pros:

I love John he’s amazing

Cons:

I love everything about this property

2026-01-07 via Nuitee
C
Casey couple us
1
2025-12-24 via Nuitee
M
Meleekia family_with_children us
1
Highly upset customer
Pros:

Nothing at all,What so ever

Cons:

The overall customer service was disgusting just as much as much as it smelled.. urine and animal odor throughout the hallways and room..You wont get any compassion or respect from the manager because once the room is booked your comfort is the least of the worries...Tried contacting this location multiple times for being over charged due to misunderstanding and misinterpreted conversations but the manager of this location is unprofessional,disrespectful and proceeded to hang up and avoid incoming calls from customer relations regarding this situation.The bed had no. Springs on 1 side of the bed ..To be technical the health department needs to be visting more often..

2025-12-11 via Nuitee
K
Kaitlyn couple us
1
Very dirty
Pros:

Staff was friendly. Very convenient location

Cons:

There were roaches and other bugs. Doors were all scratch and torn up and so was the carpet. Bed you could feel the springs in it. Couch was terrible

2025-11-18 via Nuitee
N
Nora couple us
1
2025-11-01 via Nuitee
A
Ana family_with_children us
1
Absolutely terrifying experience.
Pros:

Nothing

Cons:

The place was extremely dirty — stained carpet, smelly sheets, and a horrible odor across the entire 3rd floor. It felt unsafe and unsettling. I would never stay here again. Terrifying experience

2025-10-31 via Nuitee
J
Jenkins family_with_children us
10
Pros:

Very clean

Cons:

Very quite

2025-10-22 via Nuitee
S
sharonda solo_traveller us
10
2025-10-18 via Nuitee
J
jeffhA1547YH Solo travel
10
Footsteps away from Universal.
Pros:

The location is superb. You are practically at the entrance of universal Studios. Nightlife, dining and attractions are within walking distance. The atmosphere was chill and on the quiet side which is what we prefer. The rooms are cozy with full kitchen. Pet friendly is always a plus. A magical time for the entire family!!! Great value for family for sure!!!

2025-10-17 via Tripadvisor
A
Aaron couple us
6
2025-10-15 via Nuitee
Q
Q9798YUmariaa Family
10
My stat was great
Pros:

I stayed here and had a nice stay. Blanca is amazing she is very professional and makes you feel at home. The whole staff are very friendly and rooms are comfortable

2025-10-14 via Tripadvisor
Z
ZachH587 Friends getaway Orlando, Florida
10
Lovely extended stay
Pros:

The visit was made amazing by Juan who works there, he helped us with ensuring our stay went great, clean and amazing for an extended stay. Would recommend to family and friends and will stay again here when in the area. Thank you for making our trip amazing!

2025-10-12 via Tripadvisor
K
karenkC2727UP Family Miami, Florida
10
Amazing Family stay!
Pros:

This was a great experience! The staff were helpful and friendly, the lobby was clean and inviting and the rooms were also nice and clean
Blanca and Julio made the stay so nice and greeted us by name when they greeted us making the stay so personal
This kind of service definitely starts with a good manager to create a warm friendly culture with all staff to guests

2025-10-12 via Tripadvisor