Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Delicious breakfast
Cons:
Uncomfortable beds
Noise from nearby disco

Categories

Cleanliness
8.04
The hotel is reported as clean and tidy, but one mention of uncomfortable beds impacts the score.
Service
9.01
Multiple mentions of friendly and helpful staff, especially Piyush's assistance.
Location
9.05
Great central location mentioned in several reviews, close to transport and attractions.
Room Quality
8
Rooms are noted as small and some uncomfortable mattresses affect the rating.
Amenities
8.53
Amenities like breakfast and bar service are positively reviewed, though parking is a concern.
Value for Money
8.49
Overall good value; however, some drawbacks in sleep comfort might detract slightly.
Food and Beverage
9.04
Breakfast quality is praised, with good variety and complimentary offerings.
Overall Experience
8.61
Overall positive experience with specific praises for comfort and thoughtful details.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 17:35

Property Description

Prime Location in Prague
Situated steps away from Wenceslas Square and a short walk from Old Town Square, K+K Hotel Fenix offers a perfect blend of convenience and luxury.

Luxurious Amenities
Enjoy a relaxing sauna session, stay active in the fitness centre, or unwind with a soothing massage at the hotel. Free WiFi ensures you stay connected throughout your stay.

Modern Comfort with Traditional Hospitality
Experience the elegance of air-conditioned rooms equipped with top-notch facilities. The hotel's contemporary design harmonizes perfectly with its warm hospitality, creating a memorable stay for every guest.

Ready to experience the charm of Prague? Book your stay at K+K Hotel Fenix now and indulge in a truly exceptional hospitality experience.

Important information:

Please note that this is a strictly nonsmoking hotel. Guests who smoke on the premises will be subject to an extra cleaning fee of EUR 100.

Please note that as a means of security the name of the cardholder must correspond to the name of the traveler. You will be asked at check-in to present the payment card used during the booking process.

When booking 5 rooms or more, different policies like stricter cancelation, prepayment and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PRG

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People 12 years old and over stay for € 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 32 per day.

Location

Guest Reviews

8.6
Based on 4228 reviews
Cleanliness: 8.04
Service: 9.01
Location: 9.05
Room Quality: 8
Amenities: 8.53
Value for Money: 8.49
Food and Beverage: 9.04
Overall Experience: 8.61
N
Norika couple sk
10
Radi sa sem vraciame.
Pros:

Výborná poloha v tichej uličke pri Václaváku, príjemná recepcia- vždy ochotná a usmiata. Vraciame sa práve sem pravidelne, všetko je blízko. Izby sú vždy čisté, voňavé, ponúkajú bohaté raňajky! Odporúčam.

2026-07-11 via Nuitee
M
Michael couple de
9
mit E- Bikes genau das Richtige
Pros:

Sehr ruhig

Cons:

vom Marktplatz weit entfernt

2026-07-11 via Nuitee
A
Aiman couple kz
10
Цена и качество соответствует
Pros:

Хороший отель

Cons:

Нет такого

2026-07-10 via Nuitee
A
Aiman family_with_children kz
10
Было удобно отдыхать , достопримечательности рядом
Pros:

Все было хорошо, отель чистый , завтраки вкусные

Cons:

Нет такого

2026-07-10 via Nuitee
D
Dagmar couple cz
10
2026-07-10 via Nuitee
A
Aiman extended_group kz
10
Вернусь в него
Pros:

Отель прекрасный , вкусные завтраки , рядом все достопримечательности

Cons:

Нет такого

2026-07-10 via Nuitee
H
helenlw Couples
8
Great location
Pros:

The hotel is in a great location and despite some of the neighbouring establishments we felt safe and were not disturbed.

The staff in the hotel were very friendly and the free morning coffee everyday was a nice touch. We had breakfast included but on had it once during our 4 night stay, we found it to be very good with a lot of choice, it was just too much food in the morning. Has we realised the hotel had a free coffee machine, we might not have paid extra to include breakfast.

Our room 103 was cosy and suited our needs for our stay. We slept very well and found the room to be very clean.

We would have given this hotel 5 stars if the bar had a bit more atmosphere, whilst they showed some of the World Cup they didn’t show the 3am England Game, we felt as reception was 24 hours it might have been nice for them to show it.

All in all we would stay here again

2026-07-09 via Tripadvisor
K
Kathleen solo_traveller be
8
Fijn comfortabel hotel
Pros:

De ligging, toch rustig, maar vlakbij alles.

Cons:

De matrassen waren niet fantastisch

2026-07-09 via Nuitee
A
Ariel solo_traveller il
6
Pros:

The staff were very friendly, helpful, and welcoming throughout our stay. The room itself was a reasonable size, and the bed was comfortable. The room was also very quiet, with good sound insulation, so we couldn't hear the neighbors or any noise from outside. Overall, the stay was pleasant enough.

Cons:

The room was not as spacious or luxurious as it appeared in the photos. The bathroom was very small and cramped, with an impractical bathtub instead of a shower. The toilet was squeezed right next to the bathtub, making it uncomfortable to use. The balcony could have been cleaner, as there were weeds growing around it and cigarette buds left behind. We did not have breakfast at the hotel, so I can't comment on the food.

2026-07-08 via Nuitee
M
Mathias solo_traveller de
8
2026-07-07 via Nuitee
E
Eva solo_traveller cz
6
Pros:

Poloha hotelu, chutná snídaně, papuče na pokoji k dispozici. Voda v lahvích na pokoji. Lednička, konvice, čaj, káva. Náš pokoj byl připraven dříve než oficiální check-in. Jen jedna přikrývka na postel, ale na požádání jsme dostali další. Ochotný a usměvavý personál.

Cons:

Příliš měkké matrace, hodně tvrdé polštáře, jen jedna židle na pokoji, dveře do koupelny se daly zavřít jen silným třísknutím, takže v noci vzbudíte ostatní. Mýdlo, které bylo k dispozici, dost silně kysele páchlo. Velká hlavice sprchy, která fungovala

jen pod silným proudem vody, takže voda natekla mimo vanu.

2026-07-07 via Nuitee
U
UriRV Family Puerto Ayora, Santa Cruz, Galapagos Islands
8
Practical stay in Prague
Pros:

The location is excellent, as it is very near the train station and the city center, making it easy to explore. While the neighborhood is not the most charming, it feels safe even at night. The rooms are a good size and very comfortable. The breakfast is very good, offering a variety of hot and cold options. The service is great, with a helpful 24/7 reception and reliable free Wi-Fi that made my stay very convenient. Overall, it is a great choice if you are looking for a practical place to stay in Prague.

2026-07-06 via Tripadvisor
R
rene5588 extended_group ee
7
2026-07-06 via Nuitee
J
joaquim solo_traveller pt
8
Super séjour, je conseille vivement
Pros:

L'hotel est très bien placé, le personnel très agréable et les chambres confortable.

2026-07-06 via Nuitee
F
Fr0m_Denmark Family Mason, Ohio
10
Great hotel
Pros:

Really nice hotel with very nice staff
I love that there. Was 2 bottles of water every day in the room. Only thing I could ask for was that they had put them in the fridge. :)
Also nice breakfast with a lot of different food to choose from.
When it started pouring rain they also had umbrellas that we could borrow.
I would stay there anytime again of I sent back to Prague.

2026-07-04 via Tripadvisor
P
Petra Dekan solo_traveller sk
10
2026-07-04 via Nuitee
3
387felicitys Family
10
Great central location and friendly staff
Pros:

Travelled to Prague with my daughter for a 2 night stay at K+K Fenix. The hotel is in a great central location just off Wenceslas square, we were able to walk everywhere without using the Metro at all (apart from travelling to and from the airport). The staff were friendly and helpful and we were given a room upgrade upon check in. The room was clean and very spacious with kettle, coffee machine and bottle water provided. We overlooked the main street but the windows are soundproofed so couldnt hear any noise from outside. Beds were comfy and the curtains kept the room dark at night. The aircon worked well which was great as it was very warm out.
Breakfast selection was fine for our needs, there is a bit of everything and nice fresh criossants. Only downside is that the coffee machine didnt heat the coffee too well, it wasnt hot enough. We travelled during the week so the hotel was quiet but I imagine when it's full, the breakfast room would be busy as it is quite small.
Overall we enjoyed our stay at K+K Fenix and would recommend the hotel to friends.

2026-07-03 via Tripadvisor
E
Evelina extended_group ae
8
2026-07-02 via Nuitee
J
Jana solo_traveller cz
10
2026-07-02 via Nuitee
K
Klaus couple de
9
Top hotel
Pros:

Frühstück sehr vielfältig und lecker.

Cons:

Nichts

2026-07-01 via Nuitee