Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Delicious breakfast
Cons:
Uncomfortable beds
Noise from nearby disco

Categories

Cleanliness
8.04
The hotel is reported as clean and tidy, but one mention of uncomfortable beds impacts the score.
Service
9.01
Multiple mentions of friendly and helpful staff, especially Piyush's assistance.
Location
9.05
Great central location mentioned in several reviews, close to transport and attractions.
Room Quality
8
Rooms are noted as small and some uncomfortable mattresses affect the rating.
Amenities
8.53
Amenities like breakfast and bar service are positively reviewed, though parking is a concern.
Value for Money
8.49
Overall good value; however, some drawbacks in sleep comfort might detract slightly.
Food and Beverage
9.04
Breakfast quality is praised, with good variety and complimentary offerings.
Overall Experience
8.61
Overall positive experience with specific praises for comfort and thoughtful details.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 17:35

Property Description

Prime Location in Prague
Situated steps away from Wenceslas Square and a short walk from Old Town Square, K+K Hotel Fenix offers a perfect blend of convenience and luxury.

Luxurious Amenities
Enjoy a relaxing sauna session, stay active in the fitness centre, or unwind with a soothing massage at the hotel. Free WiFi ensures you stay connected throughout your stay.

Modern Comfort with Traditional Hospitality
Experience the elegance of air-conditioned rooms equipped with top-notch facilities. The hotel's contemporary design harmonizes perfectly with its warm hospitality, creating a memorable stay for every guest.

Ready to experience the charm of Prague? Book your stay at K+K Hotel Fenix now and indulge in a truly exceptional hospitality experience.

Important information:

Please note that this is a strictly nonsmoking hotel. Guests who smoke on the premises will be subject to an extra cleaning fee of EUR 100.

Please note that as a means of security the name of the cardholder must correspond to the name of the traveler. You will be asked at check-in to present the payment card used during the booking process.

When booking 5 rooms or more, different policies like stricter cancelation, prepayment and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PRG

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People 12 years old and over stay for € 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 32 per day.

Location

Guest Reviews

8.6
Based on 4088 reviews
Cleanliness: 8.04
Service: 9.01
Location: 9.05
Room Quality: 8
Amenities: 8.53
Value for Money: 8.49
Food and Beverage: 9.04
Overall Experience: 8.61
C
Christophe solo_traveller fr
9
Good value in city centre
Pros:

Très bon petit déjeuner, établissement hyper central

2026-04-17 via Nuitee
V
Vladimir couple ro
10
Pros:

Totul.

Cons:

N/A

2026-04-16 via Nuitee
I
István family_with_children hu
9
2026-04-14 via Nuitee
T
Trine Eilberg couple dk
8
2026-04-13 via Nuitee
S
Silvia couple sk
9
Pros:

Vyborna lokalita, ustretovy, ochotny personal, pestry vyber pri ranajkach, chladnicka na izbe.

2026-04-13 via Nuitee
L
Lucka.K solo_traveller cz
10
2026-04-12 via Nuitee
M
Malibumags Couples Glasgow, Scotland
10
Short break
Pros:

Lovely hotel well situated for all of the sights in Prague. Very clean with service every day if you wanted this. The breakfast buffet was extensive with lots of choice for everyone. Staff very friendly and we ordered taxi service which was very good as well. If we return to Prague we will definitely stay here again.

2026-04-11 via Tripadvisor
T
Thomas couple gb
8
Really nice hotel in a great location, but really needs to upgrade it's lack of Aircon
Pros:

When we were checking in the very nice receptionist informed us that we were being upgraded to a room with a terrace. We did not ask for/expect this at all and we were delighted. The room was really clean, with a plenty of space to hang up clothes and the bathroom was really nice - the water pressure in the shower was great and the water temperature was really easy to adjust (not something you usually get). The terrace itself was massive but, for us, didn't add anything to our experience. Breakfast was really good, with lots of choice and good quality. Location was right next to the two subway stations that connect the different lines, so really easy getting around the city and to/from the airport.

Cons:

Contarary to the description in Booking.com, this hotel does not have any functioning aircon. There is aircon in the room, but it only blows hot air and is used as a heater. We were advised by reception that this system cannot be corrected and that they did not have a fan they could offer. The day we arrived it was around 20c and the room was hot - we had to leave the windows open all night but the room was still a little hot. The next two nights were cooler and we slept better. I just can't imagine staying here in the summer and I really think they either need to fix the aircon situation or, at a minmium, they need a supply of fans they can offer guests.

If the hotel had aircon I would have given the place a 10 - I've knocked a couple of points off for this.

The terrace we were given was at the front of the property and was overlooked. This made it pretty much unusable. It's only real function would have benfitted a smoker or vaper who needed somewhere to go for a smoke.

2026-04-11 via Nuitee
R
Ridha solo_traveller tn
7
2026-04-10 via Nuitee
G
gregor family_with_children gb
10
Pros:

Tremendous hotel . Everything spotless . Staff excellent

2026-04-10 via Nuitee
M
Melkonyan couple am
10
2026-04-09 via Nuitee
O
Ozge family_with_children tr
8
Çocuk olduğu için genelde daire tutuyorduk ilk otel deneyimimiz oldu ama biz çok memnun kaldık.
Pros:

Konumu şahane, kahvaltısı beklentimin de üstündeydi. 4 yaşında bir çocukla 3 gece kaldık hem konum hem kahvaltı hem de temizlik anlamında biz çok memnun kaldık. Tavsiye ederim.

Cons:

Beğenmediğim bir şey olmadı.

2026-04-09 via Nuitee
Q
Q8675NZhannahs Friends getaway
10
Such a pleasant and central hotel in Prague
Pros:

My friend and I have just returned from our trip to Prague. We stayed at the K + K Fenix Hotel for 3 nights. I could not fault this hotel at all. Upon arrival we were warmly welcomed by amazing staff who will go above and beyond, if you have any questions they are happy to answer. The room was clean upon arrival and was cleaned daily and towels were changed every day. If you are looking for a central hotel in Prague the K + K Fenix hotel has everything you will require.

2026-04-08 via Tripadvisor
A
Alper solo_traveller tr
8
2026-04-08 via Nuitee
G
Gaute M solo_traveller no
10
Pros:

Perfect bed. Perfect scrambled eggs for breakfast. Very pleasant reception.

2026-04-08 via Nuitee
D
danieljJ6022KG Couples
10
Amazing central hotel
Pros:

Location was amazing and the hotel is really nice. Room was available soon as we arrived which was only 11:30am! Staff were lovely and breakfast was nice - very calm atmosphere in the hotel and excellent value for money. We will be back!

2026-04-07 via Tripadvisor
A
Anna solo_traveller ua
9
2026-04-07 via Nuitee
M
Murmel96 family_with_children ch
9
Perfektes Hotel für Städtetrip
Pros:

Schönes, sauberes und sehr zentrales Hotel, mitten in der Altstadt. Perfekte Ausgangslage für Ausflüge in alle Richtungen. Das Personal ist super freundlich, das ganze Hotel und Zimmer sehr sauber & gut duftend. Das Frühstücksbuffet hat von allem etwas und war sehr lecker. Wir würden es auf jedenfall wieder buchen.

Cons:

Das "Fitness" ist etwas minimalistisch. Es ist ein Raum mit einer einzigen Maschine und einer Bank mit Hanteln.
In manchen Ecken sieht man dem Hotel das alter etwas an. Zb im Badezimmer an der Decke hatte es bereits Risse und das Bad könnte evtl mal renoviert werden.. Jedoch nichts tragisches. Für Familien evtl wichtig; in der selben Strasse sind 3 Striplocale/Bordelle (man sieht nichts/niemanden ausser die Schilder/ Plakate. Es ist trotzdem ruhig und man fühlt sich keineswegs unwohl - aber falls das für jemanden ein Kriterium ist)..

2026-04-07 via Nuitee
B
Bea couple hu
8
A well-located, comfortable hotel with excellent breakfast and amenities.
Cons:

Overall, we had a very pleasant stay. The accommodation is in an excellent location, within walking distance of the city center and major landmarks such as Charles Bridge, the Astronomical Clock (Orloj), the Town Hall Square, and the Old Town Square.

The breakfast was outstanding and very generous. Everything was carefully prepared, from fresh pastries to scrambled eggs, with a wide selection of cheeses and cold cuts. There was high-quality coffee, sparkling wine, soft drinks, and an abundant supply of everything.

The room was bright, clean, and equipped with standard hotel amenities, including a well-stocked minibar. The bathroom was also clean, with pleasant shower gel and soft towels.

The hotel itself is nicely renovated, featuring a bar and a lounge area. Parking was available, and there was also the option for electric vehicle charging.

Pets are allowed and can be taken into the room, which is a great advantage. However, it was not clearly indicated in advance how much the pet fee would be, and this was unfortunately our only negative experience.

2026-04-07 via Nuitee
C
citronbavard Couples
10
AMAZING
Pros:

Amazing experience, thanks to Piyush for his wonderful service !!!

2026-04-06 via Tripadvisor