Best Western Plus Wilmington - Wrightsville Beach

Hotels
•
Best Western Plus
8.3 (1029 reviews)
5345 Market Street , Wilmington , US
+1 910-799-4292

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
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Review Highlights

Pros:
Very clean property and rooms
Friendly and helpful staff (breakfast attendant highlighted)
Comfortable beds
Convenient location near restaurants/shopping
Breakfast included and generally well-rated
Pet-friendly / well-maintained for dogs
Cons:
Occasional musty/smelly hallways or room odors
Street noise / loud traffic
Limited breakfast variety and slow waffle machine
Room issues: ventilation, low water pressure, fridge problems
Isolated unhelpful night staff and unresolved Wi-Fi/refund complaints
Some worn pillows/towels and hard towels reported

Categories

Cleanliness
8.7
Frequently described as very clean (rooms, hallways, property) though a minority reported musty/smelly hallways or initial room odors and a few laundry/towel issues.
Service
8.5
Many reviews praise friendly, helpful front desk and exceptional breakfast attendant; isolated reports of unhelpful night staff and difficulties obtaining refunds or help.
Location
8.7
Multiple mentions of a great, convenient location near restaurants, shopping and sightseeing; some complaints about street noise and the hotel being attached to a Costco.
Room Quality
7.8
Beds frequently described as comfortable, rooms a good size, but several guests noted musty smells, poor ventilation, low water pressure, fridge/freezer problems and some worn pillows/towels.
Amenities
7.9
Breakfast included and generally liked, but guests requested more variety; no indoor pool reported, elevator issues (hot) and occasional limited breakfast equipment (waffle machine).
Value for Money
8.5
Multiple comments noting great price and good value; overall perception is favorable despite a few negative individual experiences.
Food and Beverage
8
Breakfast praised by many (good choices, staff praised) though some guests wanted more variety or reported long waits/poor items on occasion.
Overall Experience
8.3
Overall positive and peaceful stays for many guests with clean, comfortable rooms and friendly staff, balanced by a handful of notably poor experiences (noise, smells, service lapses).
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:08

Property Description

Convenient Location near UNC Wilmington
Located just 2 miles from UNC Wilmington, the Best Western Plus University Inn offers a prime location for guests visiting the area. Explore the nearby attractions with ease and enjoy the convenience of being close to the university.

Comfortable Accommodations with Essential Amenities
Each room at this Wilmington hotel comes equipped with free Wi-Fi, cable TV, a microwave, refrigerator, and work desk. Whether you're here for business or leisure, the rooms provide all the essential amenities for a comfortable stay.

On-Site Facilities for Work and Leisure
Guests can take advantage of the business center, fitness center, outdoor pool, and daily breakfast offered at the hotel. With a 24-hour reception available, your needs are catered to at any time during your stay.

Experience the perfect blend of comfort and convenience at the Best Western Plus University Inn. Book now for an unforgettable stay in Wilmington!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Guests must be 21 years of age or older to check in.

Nonrefundable pet fee of 75.00 USD up to 4 nights, 125.00 USD up to 5 nights or more. Limit to 2 pets.

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply. Guests must be 21 years of age or older to check in. Nonrefundable pet fee for Pet Friendly rooms of $30 per day with a $150 per week maximum will be paid at the hotel upon arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Tue, Sep 8, 2026 until Tue, Jun 1, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ILM

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: Yes
  • Entrance Type:
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.3
Based on 1029 reviews
Cleanliness: 8.7
Service: 8.5
Location: 8.7
Room Quality: 7.8
Amenities: 7.9
Value for Money: 8.5
Food and Beverage: 8
Overall Experience: 8.3
N
Noah • family_with_children • nc
8
Pros:

Quiet, nice tvs, good size room.

2026-10-31 • via Nuitee
D
Davis • couple • us
9
Overall it was nice and peaceful
Pros:

The breakfast included and the staff was nice

Cons:

When we got there smoke detector was going off

2026-10-26 • via Nuitee
C
Connie • family_with_children • us
8
2026-10-25 • via Nuitee
A
Angela • couple • ca
9
Very clean and comfortable rooms !
Pros:

The property was great !

Cons:

Everything was great !

2026-10-24 • via Nuitee
L
Laura • couple • us
7
Great stay at a great hotel
Pros:

Great location, lots of restaurants and shopping in the immediate area

Cons:

Nothing!

2026-10-24 • via Nuitee
G
Gutierrez • couple • us
1
2026-10-22 • via Nuitee
M
Madeline • couple • us
6
Comfortable enough
Pros:

Very comfy bed

Cons:

Smelly hallways and the room smelled funny at first too. Had to crack a window and air it out

2026-10-22 • via Nuitee
T
Teresa • family_with_children • us
10
Pros:

The whole place was very clean. Even our room. The hallways smelt really nice. We've never been in a hotel where the hallways smelt fresh. Not like an old vaccum cleaner if you know what I mean.

2026-10-22 • via Nuitee
R
Richelle • solo_traveller • us
10
Pros:

Location

2026-10-19 • via Nuitee
B
Boyd • couple • us
10
2026-10-12 • via Nuitee
S
sergey • solo_traveller • il
9
2026-10-12 • via Nuitee
J
Janet • solo_traveller • us
10
Fabulous stay and I will stay there again next year for sure!!!
Pros:

All the staff was wonderful. The hotel was very well appointed and very clean. I traveled with a dog and the property was clean and well maintained. The lady that does the breakfast was exceptional. She was always smiling and very helpful.

2026-10-11 • via Nuitee
A
Amy • couple • us
10
2026-10-11 • via Nuitee
J
John • extended_group • us
10
2026-10-10 • via Nuitee
K
Kymm • couple • us
10
2026-10-09 • via Nuitee
R
Raul • couple • us
9
2026-10-08 • via Nuitee
C
Carla • solo_traveller • de
8
Okay für eine Übernachtung
Pros:

Freundliches Personal, bequeme Betten

Cons:

Sehr lauter Strassenlärm

2026-10-07 • via Nuitee
R
Ruthanne • extended_group • us
8
Overall decent place
Pros:

Comfortable and friendly staff. Convenient

Cons:

Would like a little more variety for breakfast. AC was loud.

2026-09-19 • via Nuitee
C
Charizma • couple • us
10
2026-09-17 • via Nuitee
W
Wennie Willas • couple • us
10
Very nice.
Pros:

Staff was very nice and kind.

Cons:

Very near to sightseeing..

2026-09-14 • via Nuitee