Best Western Plus Wilmington / Wrightsville Beach

Hotels
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Best Western Plus
8.5 (1171 reviews)
5345 Market Street , Wilmington , us

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable beds
Good location
Decent breakfast
Cons:
Cleanliness issues
Some amenities outdated

Categories

Cleanliness
8.08
Generally clean rooms noted, but some concerns about details like sweeping.
Service
9.05
Staff mentioned as very friendly and supportive, with many positive remarks on hospitality.
Location
8.59
Multiple reviews highlight good location, convenient to amenities and attractions.
Room Quality
8.54
Rooms described as comfortable with good beds, though some minor complaints noted.
Amenities
8.57
Although some items in the room could use updating, general amenities were satisfactory.
Value for Money
8.53
Overall good value as experience rated positively across various aspects.
Food and Beverage
8.08
Good breakfast options available, but inconsistent preparation noted.
Overall Experience
8.55
Generally positive feedback on stay experience with several elements appreciated.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:46

Property Description

Convenient Location near UNC Wilmington
Located just 2 miles from UNC Wilmington, the Best Western Plus University Inn offers a prime location for guests visiting the area. Explore the nearby attractions with ease and enjoy the convenience of being close to the university.

Comfortable Accommodations with Essential Amenities
Each room at this Wilmington hotel comes equipped with free Wi-Fi, cable TV, a microwave, refrigerator, and work desk. Whether you're here for business or leisure, the rooms provide all the essential amenities for a comfortable stay.

On-Site Facilities for Work and Leisure
Guests can take advantage of the business center, fitness center, outdoor pool, and daily breakfast offered at the hotel. With a 24-hour reception available, your needs are catered to at any time during your stay.

Experience the perfect blend of comfort and convenience at the Best Western Plus University Inn. Book now for an unforgettable stay in Wilmington!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Guests must be 21 years of age or older to check in.

Nonrefundable pet fee of 75.00 USD up to 4 nights, 125.00 USD up to 5 nights or more. Limit to 2 pets.

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply. Guests must be 21 years of age or older to check in. Nonrefundable pet fee for Pet Friendly rooms of $30 per day with a $150 per week maximum will be paid at the hotel upon arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ILM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 16 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: Yes
  • Entrance Type:
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.5
Based on 1171 reviews
Cleanliness: 8.08
Service: 9.05
Location: 8.59
Room Quality: 8.54
Amenities: 8.57
Value for Money: 8.53
Food and Beverage: 8.08
Overall Experience: 8.55
O
Onchi Morales • couple • us
10
2026-07-04 • via Nuitee
Y
Yireh • extended_group • us
10
2026-07-03 • via Nuitee
D
Dariely • couple • us
7
Good
Pros:

Room

Cons:

Cleaning

2026-07-03 • via Nuitee
J
Jeannie • couple • us
10
We had a pleasant stay. We were close to a lot of things.
Pros:

It was a great location.

2026-06-29 • via Nuitee
G
Glenna • family_with_children • us
8
I would stay again
Pros:

The breakfast was good and the room was clean and comfortable. It is close to the beaches and the staff is very friendly and helpful.

2026-06-29 • via Nuitee
M
Michelle • solo_traveller • us
10
Pros:

The staff was phenomenal and Ms Rosa in the cafeteria was the sweetest!! The other lady was great very pleasant also

Cons:

The beds too high but slept comfortably

2026-06-29 • via Nuitee
R
robison • couple • us
8
2026-06-29 • via Nuitee
V
Victor • couple • us
8
Pros:

The breakfast was sufficient and reasonably varied, though I would have liked more vegetables. Convenient location for trips to historic downtown and the ocean

Cons:

There aren't enough hooks in the bathroom. The bathroom fan doesn't turn off. But that’s a common problem in many hotels.

2026-06-27 • via Nuitee
E
Edwin • solo_traveller • us
10
Great Overnight Stay
Pros:

The bed was extremely comfortable and the room was clean

Cons:

Elevator was a little warm but it really wasn't an issue. Everything was wonderful

2026-06-27 • via Nuitee
K
Kasey • solo_traveller • us
10
Pros:

Clean and good value

Cons:

Have a larger truck and parking spaces and turn radius were very tight

2026-06-26 • via Nuitee
L
Lizbeth • extended_group • us
9
2026-06-26 • via Nuitee
T
Tirado • extended_group • us
10
2026-06-26 • via Nuitee
M
Malika • solo_traveller • us
3
If you have another option, take it.
Pros:

The beds were comfortable and parking was free. Those are really the only redeeming qualities.

Cons:

They were woefully understaffed. There was hair on the tub when I checked into my room. Housekeeping did not clean my room even once in 4 days. There was hardly ever anyone at the front desk. The air conditioning did not work in the halls or the elevator it seems. The coffee machine downstairs was broken. I only had one paper cup in my room when I arrived and never received anymore. On my last day, I went downstairs to get coffee the machine was broken, there were two Keurig machines, no water, coffee pods and 2 giant pump Coffee mate sweetned creamers. There was no front desk person to be found. I eventually found some half & half and took pods & a cup to my room to make coffee. It was noisy, the neighbors had an alarm clock going off for hours in their room while they were gone. I could hear it the whole time. It was way over priced for the establishment. It also is not right on the beach.

2026-06-23 • via Nuitee
V
valer • solo_traveller • us
5
Pros:

Location

Cons:

Ice machines always broke,main coffee machine broke,hallways dirty

2026-06-23 • via Nuitee
F
Frenzie • couple • us
10
2026-06-23 • via Nuitee
D
Donald • family_with_children • us
7
Very satisfied for the price
Pros:

Good location for our needs.

Cons:

Coffee and waffle machines at breakfast were not working properly.

2026-06-22 • via Nuitee
P
Patricia • family_with_children • us
10
Perfect for pets and families that are looking to budget for a nice clean stay. Super close to restaurants and stores.
Pros:

This specific location was very clean and staff were very friendly and helpful. Very pet friendly. Everything was super close by and my husband loved that we weren’t far from too many locations. Especially Costco!

Cons:

There was nothing we didn’t like or had any complaints about.

2026-06-22 • via Nuitee
C
Chloe • couple • us
10
Excellent!
Pros:

The staff was amazingly sweet and cheerful. We never had to ask for more towels and it was very clean. Our bed was even made daily! The breakfast was awesome! The best I’ve had in a hotel! Overall a wonderful experience.

Cons:

The only thing worth mentioning is that the shower drain comes up with a weird smell after showering. It’s not too horrible since it’s just the bathroom, but it makes getting ready in the bathroom after showering not so fun.

2026-06-21 • via Nuitee
K
Kathy • solo_traveller • us
10
Relaxing stay
Pros:

The set up in the shower for ease of entry.

Cons:

The coffee set up in the lobby. It wasn't a huge issue, but you asked.

2026-06-20 • via Nuitee
R
Rebekah • couple • us
7
2026-06-20 • via Nuitee