Extended Stay America Suites - Orlando - Orlando Theme Parks - Major Blvd

Hotels
•
Extended Stay America Suites
7.6 (775 reviews)
5620 Major Boulevard , Orlando , us

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Facilities for disabled guests
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Good location near attractions
Quick check-in process
Cons:
Unclean rooms and hotel facilities
Poor service from staff
Inadequate amenities
Unpleasant odors

Categories

Cleanliness
5.71
Numerous mentions of unclean conditions, including a dirty hotel with cockroaches and unpleasant odors.
Service
7.68
Mixed reviews where staff was friendly in some cases, but there were significant complaints about the front desk service.
Location
10
Location noted as good in several reviews, particularly in connection to nearby attractions.
Room Quality
6.67
Reports of deteriorating rooms with issues such as old beds, dirty linens, and overall unpleasant environments.
Amenities
6.7
Lack of kitchen utensils, inadequate facilities, and numerous complaints about basic amenities.
Value for Money
9.65
Some value perceived due to location but overall priced poorly for the service and facilities provided.
Food and Beverage
5.71
Many negative comments regarding the breakfast and overall food services, viewed as inadequate.
Overall Experience
8.7
General sentiment of disappointment with significant consideration of the various negative aspects discussed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 22:00

Property Description

Fully Equipped Kitchen in Every Room:
Enjoy the convenience of having a fully equipped kitchen in every room at Extended Stay America - Orlando - Universal Studios. Cook your own meals and feel at home during your longer stay.

Complimentary Grab-and-Go Breakfast:
Start your day right with a free grab-and-go breakfast including a variety of options such as breakfast bars, muffins, hot cereal, coffee, and tea. Fuel up before heading out to explore Orlando's attractions.

Convenient Location near Major Theme Parks:
With Universal Orlando Resort just 2.1 km away and Walt Disney World Resort a short drive of 16.1 km, Extended Stay America offers a prime location for guests looking to experience the magic of Orlando.

Book now for a comfortable and convenient stay at Extended Stay America - Orlando - Universal Studios!

Important information:

Housekeeping service is offered every 14 days. For stays of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen, and more. Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee. A valid credit card is required at check-in for payment; cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MCO

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.6
Based on 775 reviews
Cleanliness: 5.71
Service: 7.68
Location: 10
Room Quality: 6.67
Amenities: 6.7
Value for Money: 9.65
Food and Beverage: 5.71
Overall Experience: 8.7
L
Lee • family_with_children • us
1
Pros:

Nothing at all.

Cons:

Filthy, poor staff,rooms are broken down. Moldy,rusty,smelled like cigarettes dirty sheets. Mold inside refrigerator. Dirty rags left behind. They put us in a room that someone was already in. They were very angry when we tried getting in the room as we checked in after midnight due yo our flight. There were people sleeping on the tables in the room where they serve breakfast. Horrible.

2026-02-10 • via Nuitee
C
Chad • couple • gb
6
Get what you pay for, basic but did the job
Pros:

Manager Nardia was incredibly friendly and helpful.

Cons:

Room was clean but was very tired and needed tlc

2026-02-09 • via Nuitee
C
Christian • couple • us
1
2026-01-24 • via Nuitee
H
Hemerson • couple • us
1
I was charge for a night but did NOT stay at the property because we did NOT feel safe there.
Pros:

Nothing there to like :(

Cons:

The front desk employee smoking pot at the entrance when we arrive at the property.

2026-01-21 • via Nuitee
P
Prakash • family_with_children • us
3
Cons:

Not clean, Too many cockroach, Not able to change the room

2026-01-20 • via Nuitee
R
Robert • couple • us
10
2026-01-20 • via Nuitee
R
Reynaldo • couple • us
1
Discusting place Crack head hotel.
2026-01-19 • via Nuitee
C
Cristina Maria • family_with_children • br
1
Não venha!
Pros:

Que eu fiquei apenas uma noite! Menos de 12 horas e já estávamos tomando um café em outro lugar

Cons:

Fedido. Sujo. Cama desregular. Achei que tinha traças subindo pelos lençóis. Praticamente não dormi a noite com medo do incêndio no local. Imundo. Sem manutenção

2026-01-19 • via Nuitee
P
Peña • couple • us
3
2026-01-14 • via Nuitee
S
sadye • couple • us
10
2026-01-10 • via Nuitee
D
DeeAnn • extended_group • us
4
Would not stay again
Pros:

It was close to Universal Studios and most of the personnel was nice. Dayshift tried their best to use air freshener to keep the smell down in lobby.

Cons:

Floors in the room turned our feet black, reeked of people smoking marijuana in their rooms and walking down the halls, outlets in room did not work (only 2 out of 6), stains on linen and pillows.

2026-01-09 • via Nuitee
K
Kiria • family_with_children • pr
5
2026-01-07 • via Nuitee
M
Meleekia • family_with_children • us
1
Pros:

Nothing

Cons:

The constant hanging out on the property

2026-01-06 • via Nuitee
C
Cohn • family_with_children • us
10
Pros:

Family friendly

Cons:

No problem

2026-01-06 • via Nuitee
S
Seviliy • couple • us
9
Satisfied for my stay
Pros:

Location

Cons:

The fridge door was dirty.

2026-01-04 • via Nuitee
C
Christiane • family_with_children • br
1
Não voltaremos a reservar esta hospedagem e não sugiro para ninguém
Pros:

Consegui reservar e quando chegamos o check in foi rápido !

Cons:

Não gostei da hospedagem , hotel sujo , com mau cheiro , sem serviço de camareiras nem para trocar as toalhas , café da manhã , sem comentários ! Enfim , sugiro que o booking repense esta hospedagem ou avise que seria só uma ana para dormir ! Pois as demais instalações são muito ruins pra usar , banheiro e cozinha nem utensílios tem .

2026-01-03 • via Nuitee
M
Makela • family_with_children • us
1
2026-01-02 • via Nuitee
R
Reinaldo • extended_group • co
10
Diría yo peor es nada
Pros:

Olonunico la ubicación

Cons:

Olía a feo muy azquerozo todo

2026-01-02 • via Nuitee
N
Nirmal • family_with_children • us
1
2026-01-02 • via Nuitee
A
Alonza • solo_traveller • us
10
It was nice & the staff were great & very helpful. The parking had plenty of parking & the parking lot was l
Pros:

The staff & guests were nice & it was close to everyday.

Cons:

People were loud walking in the hallway & it seemed like a lot of people knocked on or hit our door walking by. It may have been kids playing. However, I didn’t tell the staff & I don’t blame them & I dot want it to affect their rating.

2025-12-31 • via Nuitee