Airport Honolulu Hotel, Trademark Collection by Wyndham

Hotels
Trademark
7.3 (4436 reviews)
3401 North Nimitz Highway , Honolulu , us

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Convenient location
Proximity to the airport
Shuttle service
Cons:
Cleanliness issues
High fees
Room comfort concerns

Categories

Cleanliness
6.69
Several reviews mentioned cleanliness issues, including dirty bathrooms and musty smells.
Service
8.16
Service was generally adequate, though some reviews highlighted issues with customer service.
Location
9.2
Strongly positive mentions of proximity to the airport and convenience.
Room Quality
6.65
Mixed reviews about room comfort, with mentions of uncomfortable beds and outdated facilities.
Amenities
6.68
Complaints about hidden fees and amenities charged that guests did not need.
Value for Money
6.14
Many reviews suggest the price is too high for the quality provided.
Food and Beverage
7.19
Some positive comments about the bar and drinks but no strong focus on food quality.
Overall Experience
7.66
Overall mixed experiences, with some positive aspects but significant drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:28

Property Description

Convenient Location: Situated just a short drive from Waikiki city centre, Airport Honolulu Hotel provides easy access to popular attractions and beautiful beaches.

Modern Amenities: Each guest room is equipped with air conditioning, a flat screen TV, microwave, refrigerator, and coffee machine, ensuring a comfortable stay.

On-Site Facilities: Guests can enjoy the convenience of an on-site store, outdoor pool, and fitness centre during their stay at Airport Honolulu Hotel.

Book your stay at Airport Honolulu Hotel now and experience comfort and convenience during your visit to Waikiki.

Important information:

Airport Honolulu is committed to providing its guests and associates with a smoke free environment. Smoking tobacco, pipes, vapes, e-cigarettes and marijuana is strictly prohibited within the hotel. By booking through this website, you acknowledge that the hotel has installed smoking detection sensors in its rooms. These sensors enable hotel management to respond to smoking events without disrupting your stay. You hereby agree and consent to the use of such sensor in your room and acknowledge and agree that it is 100% privacy compliant and required by the hotel to ensure a smoke-free stay for all guests. By acknowledging the foregoing, you agree to waive any future claims related to the presence of the sensor in a room you may book. Tampering with the sensor is strictly prohibited.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HNL

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 40 per day.

Location

Property Accessibility

Total Disability Score: 36.57
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Room Max Guests Number: 4
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

7.3
Based on 4436 reviews
Cleanliness: 6.69
Service: 8.16
Location: 9.2
Room Quality: 6.65
Amenities: 6.68
Value for Money: 6.14
Food and Beverage: 7.19
Overall Experience: 7.66
T
Tracy couple au
8
2026-06-27 via Nuitee
J
Jamella couple us
7
Enjoyed my stay
Pros:

People are friendly and a very laid-back environment. Shark den was really fun as well with live entertainment.

Cons:

Not enough carts for luggage

2026-06-26 via Nuitee
C
Camille solo_traveller nz
9
Pros:

GOOD LOCATION.

Cons:

THEY PUT ON A 30 DOLLARS SURCHARGE FOR THINGS YOU DONT’T EVEN NEED-LOCAL PHONE CALLS, INTERNATIONAL PHONE CALLS LIMITED TO 15 MINUTES.

2026-06-26 via Nuitee
T
Thomas solo_traveller us
3
2026-06-25 via Nuitee
S
sherwood extended_group us
6
it served its purpose for what we needed nothing more
Pros:

it has a shuttle to the airport which we used both ways

Cons:

It was a little older and the interior seemed a little tired and worn down

2026-06-23 via Nuitee
J
James extended_group us
5
Served its purpose of a clean bed and shower for an overnight airport layover.
Pros:

Staff was helpful and friendly. Room was clean and A/C worked.

Cons:

Road noise, as hotel is near an elevated highway that apparently every motorcycle owner in Greater Honolulu needs to drive under on Saturday nights. Long walk to our room. Facility, at least our wing of it, is in need of a refresh.

2026-06-22 via Nuitee
L
Lin extended_group us
1
2026-06-21 via Nuitee
C
Christopher solo_traveller mh
10
2026-06-21 via Nuitee
L
Lin family_with_children us
1
Staff not reliable
Pros:

It was close to the airport

Cons:

The major issue that eclipsed all other issues was the attitude of the front desk staff. We arrived at night to check in. And ahead of the trip, we had asked for and gotten approved for a rollaway bed in the hotel room. This was months ahead. When we checked in and I reminded the front desk personnel about the bed, her answer was simply there was no bed. When asked about the discrepancy from my pre trip approval, she proceeded to lie. By saying that that’s not an obligation on the hotel, I have to take it up with Booking.com (that it was Booking.com’s fault). I mentioned the approval for the bed came from the hotel, she then switched tactics and said I would have to take it up with the manager, who will call me shortly.

I eventually asked her what time the manager might be able to call, so I can assess how long we would have to be without a bed, she fessed up ( in a rude manner) that the manager is off duty until 9 AM the next morning. When I politely pointed out to her the irony that the very problem needed to be solved in the evening so we can all sleep, and the problem will be moot by 9 AM the next morning, I was brushed off by her in a very rude manner that is unbecoming of a front desk reception staff in a hotel.

This jarring experience of a rude and lying staff member upon check in poisoned the entire stay. There are plenty of other hotels nearby. We will be taking our business elsewhere next time.

2026-06-21 via Nuitee
B
Brandon extended_group us
7
Exceeded expectations. Location is perfect. Nice pool!
Pros:

Restaurant and bar with live music and the pool was great! Clean room and clean sheets towels, etc.

Cons:

Older hotel, carpets are due for a refresh.

2026-06-20 via Nuitee
T
Teresa couple us
7
2026-06-20 via Nuitee
M
Marlynn solo_traveller us
10
2026-06-20 via Nuitee
D
Donna family_with_children us
4
Do not plan to book this hotel on our next trip
Pros:

No continental free breakfast offered so cannot give a breakfast review. Did like the location to the airport

Cons:

The room had a slight smell upon entering, the worst bed/mattress & pillow ever, AC very loud, ducks in the pool.

2026-06-20 via Nuitee
M
Maclicia solo_traveller fj
10
It was very comfortable stay
Pros:

It’s clean and I liked the vending machines were close to my room.

2026-06-18 via Nuitee
family_with_children us
7
2026-06-18 via Nuitee
D
Deredec solo_traveller fr
8
Pros:

Très bien surtout quand on doit prendre un avion très tôt. A 15mn à pied

2026-06-18 via Nuitee
T
Theresa family_with_children gb
9
Pros:

It was exactly what we required for an overnight stay for an early morning flight.

Cons:

The noise!

2026-06-18 via Nuitee
T
Thomas family_with_children us
8
We had an exceptionally long layover headed to Japan. We needed a single night.
Pros:

It was close to the airport so it was convenient. They also had a perfect room for my large family even with late notice.

Cons:

The price was a little high. Then they charged a $50 service fee per room and I needed 2 rooms. I got service fee refunded four days later. It was just a little inconvenient since I was traveling further on those days.

2026-06-16 via Nuitee
A
Anthony solo_traveller gu
9
2026-06-15 via Nuitee
E
Emmanuel solo_traveller fr
6
Pros:

Rien

Cons:

Très bruyant, odeur dans les couloirs

2026-06-15 via Nuitee