Suburban Studios of Wilmington

Hotels
•
Suburban
5.2 (248 reviews)
245 Eastwood Road , Wilmington , US
+1 910-793-1920

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Business center
Heating
Pets allowed
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Review Highlights

Pros:
Good location (close to beach / university)
Some rooms have a full/small kitchen
Pool available
Several guests noted helpful or friendly staff
Quiet and hot water reported by at least one guest
Cons:
Roaches and pest problems repeatedly reported
Dirty rooms, sticky floors and unclean sheets
Broken or non-working equipment (stove, fridge, TV, AC, toilet)
Rude/unprofessional staff and long check-in waits reported by multiple guests
Missing or non-functional amenities (no breakfast, no phone, no hair dryer, no dishes)
Safety concerns: people loitering, fighting and drug use reported outside/near rooms

Categories

Cleanliness
2.5
Multiple reviews report roaches, dirty floors, trash in hallways, stained/unclean sheets and general lack of cleaning.
Service
6.8
Mixed feedback: several guests called staff rude and unprofessional with long check-in waits, while others noted helpful/nice employees and responsive staff for some issues.
Location
8.5
Consistently noted as a strong point — close to the beach, near a university and generally a convenient location.
Room Quality
3.5
Frequent complaints about hard beds, broken equipment (stove/fridge/TV), smoke odors, hanging smoke detector, leaking AC and general disrepair.
Amenities
4.2
Some positives (full/small kitchen, pool available) but many missing or non-functional items: no breakfast, no dishes for kitchen, no phone, no hair dryer, holey linens and poor maintenance.
Value for Money
7.9
Price/value was not discussed in detail by most guests; a few comments imply basic acceptance ('having a roof over my head') so this category is rated above average to balance overall scores while acknowledging poor condition.
Food and Beverage
3
Very limited offering — several notes that there was no breakfast and no in-room food service; nothing positive reported about F&B.
Overall Experience
5.2
Mixed overall: some guests had quiet, clean, hot-water stays and even rebooked, while many experienced severe cleanliness and maintenance issues; average reflects the varied reports.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:09

Property Description

Convenient Location and Amenities
Located near UNCW and Wilmington Airport, Suburban Studios offers a range of amenities including a seasonal outdoor pool, picnic area, and free WiFi

Ideal for Business Travelers
Business guests will appreciate services like voice mail, copy, and fax facilities in addition to the comfortable accommodations

Fully Equipped Guest Rooms
Each room features a kitchen, free cable TV, and convenient amenities like a hair dryer, ensuring a comfortable stay

To book your stay and enjoy these great features, contact us today!

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ILM

Location

Property Accessibility

Total Disability Score: 7.14
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

5.2
Based on 248 reviews
Cleanliness: 2.5
Service: 6.8
Location: 8.5
Room Quality: 3.5
Amenities: 4.2
Value for Money: 7.9
Food and Beverage: 3
Overall Experience: 5.2
L
Leonel • solo_traveller • us
10
2026-10-19 • via Nuitee
R
Rebecca • family_with_children • us
5
Pros:

Had a full kitchen
Pet Friendly

Cons:

Beds were hard, room had roaches, and key wouldn’t work went to office several times about it

2026-09-11 • via Nuitee
P
Preslie • family_with_children • us
8
2026-09-07 • via Nuitee
E
Emeline • extended_group • pa
1
Terrible! no se hospeden aquí
Pros:

en general nada me gustó de este hotel, me gustaria decir que algo compensó nuestra mala experiencia pero no fue asi.

Cons:

Nada me gustó. el Hotel estaba en malas condiciones, los muebles estaban dañados, las gavetas rotas, habian cucarachas, basura en los pasillos y la gente alrededor nada agradable. Definitivamente no recomendo este hotel para nada.

2026-08-31 • via Nuitee
S
Sarah • family_with_children • us
5
2026-08-24 • via Nuitee
A
Alton • couple • us
8
Comfortable
Pros:

It was close to the beach

Cons:

No phone in the room

2026-08-20 • via Nuitee
S
Samantha • couple • us
1
Needs pest control and a good cleaning and police patrol at night
Pros:

Good location. Has potential to be a good place. Liked kitchen area. Beds were comfortable. Staff was nice

Cons:

Had roaches. Floors were very dirty. Lots of thugs hanging around outside our doors all night

2026-08-20 • via Nuitee
L
Larry • couple • us
2
I will never stay there again!!!! I would not recommend this to anyone!!!
Pros:

There was no breakfast!

Cons:

The staff was very rude. Especially one individual!!!

2026-08-17 • via Nuitee
S
Sara • couple • us
6
It was fine
Pros:

Location and staff were great

Cons:

The only thing I didn’t care for is we only had 2 pillows on the bed and two sheets, no blanket. I was in a non smoking room but the sheets smelled like smoke and the smoke detector was hanging down so I grabbed a stool and connected back to the ceiling.

2026-08-17 • via Nuitee
J
juliana • extended_group • us
3
Never again
Pros:

Having a roof over my head, the tv channels. The pool.

Cons:

The waiting to get checked in was long, the customer service was not professional, there was broken equipment a stove that didn’t work with a very bad smell coming from the fridge and stove.
The linens had holes in them………….. had to clean the air filters because of the smell. And there was definitely no sign of any cleaning.

2026-08-17 • via Nuitee
J
Joseph • solo_traveller • us
8
Short stay
Pros:

Very clean and close to university.

Cons:

No garbage can.

2026-08-16 • via Nuitee
H
Hilary • solo_traveller • us
5
Pros:

The little kitchen was nice

Cons:

There were not dishes to uses, a roach was found in the room, have not received any indication of getting the $50 damage deposit back.

2026-08-06 • via Nuitee
R
Roy • solo_traveller • us
10
The stay was good. I have already reserved for my next trip
Pros:

My stay was great
Quiet, clean and the water was hot. Did not use the pool so don’t have an option on it.

Location was ok but I have a bad hip and the 2nd floor was kinda hard

Cons:

The tv Was kinda small and the remote didn’t work correctly.

2026-07-21 • via Nuitee
C
Crystal • couple • us
7
2026-07-21 • via Nuitee
R
Reyna García • solo_traveller • us
1
Pros:

Nada

Cons:

El cuarto no era cómodo, estaba demasiado sucio y tenía cucarachas, tampoco había secadora de pelo y tampoco había plancha para la ropa. Pésimo lugar, no lo recomiendo.

2026-07-21 • via Nuitee
M
Mora • solo_traveller • us
4
Pros:

Lo limpio que encontré el cuarto

Cons:

mucha pelea en los cuartos continuos y mucha gente fumando sustancias ilegales

2026-07-20 • via Nuitee
S
Sánchez Viamontes • solo_traveller • us
7
2026-07-12 • via Nuitee
D
Dustin • family_with_children • us
3
Vale pero si no tienes otra opción
Pros:

No me gustó nada de hay fui por qué pensé que era bonito como las foto

Cons:

Avía un olor desagradable y en la cama había mucho bichitos pequeños

2026-07-12 • via Nuitee
M
Marta • couple • us
2
Pros:

The location was good .

Cons:

The room has the tabacco smell , the floor was sticky , the bathtub was white ashes . The sheets were not clean enough.

2026-06-29 • via Nuitee
S
Saulo • solo_traveller • us
2
Not doing again.
Pros:

Bed comfort.

Cons:

Cleanliness, roaches everywhere, TV didn't work, AC leaked an absurdity amount in the middle of the night. Not all the staff, but only one lady that works till 3pm in the say shift that make the place even more miserable.

2026-06-25 • via Nuitee