Quality Inn & Suites Downtown

Hotels
•
Quality Inn
5.2 (691 reviews)
3956 W Colonial Dr , Orlando , US

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Room service
Heating
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Review Highlights

Pros:
Helpful staff
Quiet area
Comfortable bed
Close to destinations
Nice pool
Good location
Spacious rooms
Modern amenities
Cons:
Items stolen
Mold in rooms
Cleanliness issues
Poor housekeeping
Smoke odor
Poor breakfast
Dirty sheets
Limited parking
No spa services
Bad lighting
Bed and pillows uncomfortable

Categories

Cleanliness
4.5
Majority of the reviews pointed towards cleanliness issues, with some guests reporting dirty rooms and subpar housekeeping.
Service
5.9
Mixed feedback on service with some guests appreciating the staff while others faced issues such as unattended requests and lack of cleaning.
Location
7
The location was often viewed positively, being close to various destinations and attractions in Orlando.
Room Quality
5.1
Feedback on room quality was mixed, with some guests appreciating the spacious, modern rooms while others had complaints of smoke odor, dirty sheets, and mold.
Amenities
5.7
Some guests liked amenities such as the pool and breakfast options, but there were several complaints about lack of maintenance and limited offerings.
Value for Money
5.3
Some guests found the hotel to be a good value, especially in terms of room size and location, while others were dissatisfied with the overall experience in relation to the price.
Food and Beverage
5.5
Breakfast had mixed reviews, some were satisfied with the items available, but others wanted more variety and better quality.
Overall Experience
5.8
While there were individual instances of satisfaction mentioned, the overall experience varied, with several guests expressing they would not return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2024-10-30 19:47

Property Description

Convenient Location
Located just 14 minutes' drive from Universal Orlando Resort, Quality Inn & Suites offers easy access to the popular theme park. Orlando Premium Outlets are also a short 15-minute drive away, perfect for shopping enthusiasts.

Comfortable Accommodation
Each room at Quality Inn & Suites is equipped with a cable TV, telephone, work desk, and air conditioning, ensuring a comfortable stay for guests. The 24-hour reception and free WiFi add to the convenience and connectivity of the property.

Relaxing Amenities
Guests can unwind by the outdoor swimming pool or grab a cup of daily coffee in the lobby. The property also offers free parking, a vending machine, and proximity to Central Florida Fairgrounds for added entertainment options.

Experience convenience, comfort, and relaxation at Quality Inn & Suites. Book your stay now to enjoy all these amenities and more!

Important information:

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Quality Inn & Suites Downtown in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
A damage deposit of USD 100 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
If paying on the same card with which the room is reserved, please make sure the cardholder is present with the credit card and matching ID at Check In time.

Only credit cards with chip capability are acceptable at the hotel. Guests without a chip-enabled card must have the option to pay in cash otherwise.

Check-in and check-out hours:
Check-out: 11:00 AM
Minimum number of rooms required for group bookings: 5
Airport code: ORL

Property Policies

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location