Hotel Jardín del Cantador

Hotels
7.9 (74 reviews)
48 Calle Pardo , Guanajuato , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Terrace
Family rooms
Luggage storage
Tour desk
Non-smoking throughout
Outdoor furniture
Staff adhere to local safety protocols
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Central location
Nice views
Cleanliness in some areas
Cons:
Cleanliness issues
Service inconsistency
Lack of amenities

Categories

Cleanliness
6.9
Several reviews mention issues with cleanliness, like a dirty bathroom and lingering odors.
Service
8.4
Mixed feedback on staff attitude with positive mentions for some staff, indicating average service levels.
Location
9.4
Consistently praised for its central location near tourist sites.
Room Quality
7.4
Some complaints about room conditions like odor and coldness, affecting overall quality.
Amenities
7.9
Average comments on amenities, with mentions that they could be better or lacking.
Value for Money
8.9
Generally considered a good option for the price based on location.
Food and Beverage
6.4
No breakfast services and minimal food options mentioned, indicating a lower score.
Overall Experience
7.9
Mixed overall experience with positive notes on location but detractors on cleanliness and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 08:18

Property Description

Central Location
Hotel Jardín del Cantador is ideally located in Guanajuato, just steps away from popular attractions like The Alley of the Kiss and The Mummies of Guanajuato Museum. With La Paz Square and the Convention Center within close proximity, our hotel offers convenience for both leisure and business travelers.

Comfortable Accommodation
Our 3-star hotel provides cozy rooms equipped with modern amenities. Enjoy watching your favorite shows on the flat-screen TV, relax in a private bathroom with complimentary toiletries, and stay connected with complimentary WiFi. Some rooms even offer stunning city views for a memorable stay.

Convenient Facilities
Guests can unwind on the terrace, seek assistance anytime at our 24-hour front desk, and rest easy with our quality bed linen and towels. Explore nearby attractions like Union Garden, Juarez Theater, and Alhondiga de Granaditas Museum easily from our hotel.

Book your stay at Hotel Jardín del Cantador for a delightful experience in Guanajuato.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BJX

Property Policies

  • Parking

    Free public parking is possible at a location nearby (reservation is needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.9
Based on 74 reviews
Cleanliness: 6.9
Service: 8.4
Location: 9.4
Room Quality: 7.4
Amenities: 7.9
Value for Money: 8.9
Food and Beverage: 6.4
Overall Experience: 7.9
S
Sebastián • solo_traveller • mx
10
Pros:

La ubicación

2026-03-13 • via Nuitee
I
isabel • extended_group • mx
8
Cons:

Mobiliario muy básico
Paredes poco cuidadas
Baño viejito

2026-02-25 • via Nuitee
C
CINTHYA • extended_group • mx
9
Pros:

Las habitaciones, excelentes ubicación y el personal muy amable

2026-02-25 • via Nuitee
E
Erika Adriana • extended_group • mx
7
Cons:

Que estaba un poco sucio

2026-02-24 • via Nuitee
L
Laura • family_with_children • cl
6
Lo justo
Pros:

La ubicación, caminable al centro y a todos los atractivos turísticos de Guanajuato

Cons:

La habitación tenía mal olor a baño, y la escalera es muy larga para subirla con maletas

2026-02-13 • via Nuitee
B
BERTHA • couple • mx
8
2026-01-31 • via Nuitee
D
David Arturo • couple • mx
10
2026-01-28 • via Nuitee
J
José • couple • mx
10
2026-01-26 • via Nuitee
F
FABIOLA • extended_group • mx
10
2026-01-22 • via Nuitee
G
gutierrez • couple • mx
6
Muy mala experiencia, no lo recomiendo
Pros:

Solo se salva la ubicación que es céntrica y el trato de la chica de recepción.

Cons:

La habitación no tiene ni un clavo para colgar un sueter, sin closet, sin silla, sin tocador, el baño sin accesorios básicos (portarrollo, toallero, jabonera), el cuarto solo tiene una cama, 2 buros y una vieja cajonera que no sirve gran cosa. El estacionamiento que anuncian "gratis" (que me cobró de todas maneras por dejar ahí el carro) no es del hotel sino un convenio con un estacionamiento sobre la misma calle pero el encargado del mismo trata muy mal a los huéspedes del hotel, es grosero, altanero y violento. Lástima, jamás volveré a ese hotel.

2026-01-19 • via Nuitee
J
JOSE MERCEDES • family_with_children • mx
10
Pros:

Todo muy bien solo la señal de wifi muy mal ni En el cuarto ni en el comedor agarraba buen señal

Cons:

El wifi muy mala señal

2026-01-19 • via Nuitee
R
Raúl • couple • mx
10
2026-01-15 • via Nuitee
C
Castro Palomar • extended_group • mx
10
Pros:

la terraza privada y la vista desde la misma

Cons:

la habitación no estaba totalmente limpia, el baño y la ducha estaban lipiados a medias

2026-01-14 • via Nuitee
M
mara doris • extended_group • mx
8
Pros:

Q estaba muy céntrico

Cons:

La primera chica muy amable el segundo joven apenas y contestaba

2026-01-14 • via Nuitee
I
Ivana • extended_group • us
6
Pros:

The location, staff, and cleanliness.

Cons:

The shower drain had problems in both bathrooms, making the water difficult to go down.

2026-01-13 • via Nuitee
S
Sergio • solo_traveller • mx
8
2026-01-10 • via Nuitee
J
Julieta • couple • mx
2
No lo recomiendo
Pros:

Solo la ubicación

Cons:

Que no esta como aparece en Internet. No tienen Internet. No me funciona la tel , y son muy apáticos, y además aun no me mandan la factura. No esta tan limpio

2026-01-08 • via Nuitee
G
GARCIA • extended_group • mx
7
Pros:

Su ubicación centrica

Cons:

Mal olor en el drenaje, cuartos fríos, los controles de tv. No funcionan, puertas en mal estado

2026-01-07 • via Nuitee
M
Mario Ernesto Plazola Beltran • extended_group • mx
9
Pros:

Buenas ubicación, limpio.

Cons:

Un poco pesado la subida de escaleras para personas mayores.

2025-12-30 • via Nuitee
R
Ruiz • extended_group • mx
10
2025-12-16 • via Nuitee