Albion South Beach Hotel

Stolen from inside the room – warning to future guests

During our stay at this hotel, we experienced an extremely serious and frustrating situation.

On Sunday, January 11, at approximately 1:20 PM, we left the hotel. At that time, a shopping bag was taken to room 418 and placed next to the bed. We only returned to the hotel around 7:00 PM, and upon entering the room, the shopping bag was no longer there.

The room was thoroughly searched and, after confirming the disappearance, we immediately informed the front desk, clearly indicating a possible theft from inside the room. The hotel’s security cameras (elevators, lobby, and common areas) should be able to confirm that the bag was taken to the room at that time.

Following the front desk’s guidance, a police report was filed with the Miami Police Department. We also requested that security footage be reviewed and that staff access to the room be checked. However, we were informed that no manager was available at that time and that no action could be taken until the following day.

The shopping bag contained purchases with receipts, totaling approximately USD 200. Despite this, the hotel later informed us that no refund or compensation would be provided.

In addition to this incident, the room cleaning on the same day was unsatisfactory:

bathroom towels were removed and not replaced;

the comforter was removed from the bed and not put back;

a tip left in the room also went missing;

overall, the room cleaning was incomplete and poorly done.

Regardless of whether this was theft or an operational error, we believe that the hotel is responsible for the security of guests’ belongings left inside the room.

We are sharing this experience as a warning to future guests. We recommend exercising caution and avoiding leaving personal belongings in the room.

Very disappointing experience, well below expectations.

Hugo, the reception guy was great and helpfull. The hotel not so well, poor ventilation at the bathroom, weak wifi and a serious plumming problem in the walls with big noise during the night at 6th room.
Also, the hotel does not have a Pool.

Best location in Miami. It's literally in the middle of everything. Very safe neighborhood! You can walk to wherever you need to go, the boardwalk and beach, brunch, fine dining, fast food, walgreens, and even Ross! A huge shout out to Hugo for making my stay lovely, making sure I felt welcomed and comfortable, excellent lunch recommendations. A huge shout out to the bartender Tony, he made my solo trip fun with excellent and delicious craft cocktails and fun music, great vibe!! Looking forever to staying again soon!!

This is the best service I have ever experienced! Very kind and helpful employees. The room was very clean and comfortable. Lovely location as well! If we’re going to Miami again we will definitely stay here!

Thanks to Hugo for helping me during our stay and when I got locked out. He was so friendly and patient, which made my stay even better. A comfortable and welcoming place to stay.

Poor WIFI. Unreliable, slow. Other than that Rhea hotel is charming. But if you expect to use the WIFI forget it.
Location is good, many restaurants and shops around.
But the WIFI. Ohhhh the WIFI quality ruined my trip

We booked a two-night stay between cruises, which went by too quickly. The location was excellent – a short stroll to the beach and right on the edge of Lincoln Mall. Coming from Australia and not familiar with the area we were pleasantly surprised that everything in South Beach Miami was within walking distance of this hotel, including lots of restaurants and several supermarkets. The room was superb, very clean and spacious, and lovely smelling toiletries in the bathroom. The bed was super comfy. We would definitely stay here again either before or after cruising from Miami and would highly recommend it. The only down side was that the pool in not operational at the moment but being so close to the beach that really isn’t an issue. Great value for money. The staff were exceptionally friendly especially Majo and Diego.

You cannot beat the location; walk to all the shops and restaurants! The breakfast is a great, affordable deal, and they have a quaint lobby bar with a very knowledgeable and personable bartender named Tony. The pool is under construction, but the beach is 3-4 blocks away. This hotel is worth a try!

Miami is always fun and exciting. It’s expensive too, but Arlo often has specials right smack dab in the middle of everything. The rooms are simple and very clean. Don’t bother to eat at the hotel you’ll do far better going out to any of the local restaurants and eateries. The staff was extremely helpful and genuine.

The hotel, though a bit old, boasts a welcoming staff. Despite its age, the bed was surprisingly comfortable. It offers excellent value for money, with a prime location that makes it easy to explore the city.

Great location--- just a quick walk to the beach and shops and restaurants, yet set off enough from noisy clubs to ensure a peaceful night's sleep. A comfortable room, free coffee in the morning, was greatly appreciated. Helpful and attentive staff, in particular Nathan and Joel.

Had a great stay here perfect location with nice big rooms and friendly accomodating staff, all for a very reasonable price. I would definitely stay again!

Preisleistung war perfekt. Die Location vom Hotel ist absolut top.

The price-performance ratio was perfect. The hotel's location is absolutely top-notch.

The employees Hugo and Joel are amazing hosts.

Hotel overall had much to be desired esthetically speaking, However, the peeps working there were the BEST. Also the beds and pillows were well above average. Good job Albion. Make double sure to visit Tony in the bar...That cat is #1 and you'd be hard pressed to get a better drink anywhere. Tell em Jason sent you!

Great location, wonderful penthouse with a big private terrace and big bathroom, all windows (floor to ceiling), comfortable bed, quiet. Just off Lincoln and few minutes from the beach. The staff (Hugo, Natan, Maximo) is very friendly and nice. Pool was being renovated. We'll be back!

Due to our flight being delayed check-in was very late to be welcomed in by Duty Manager "Freddy's Smile" definitely an asset to Albion, Room 621 was all we needed two queen, comfortable beds, bathroom room tiny but you make it work, everything is a walk away food, shopping, beach, we wished we booked here again after our cruise.

Cool ambient, room very relaxing, entrance lobby super,smiling staff, good bar, nice breakfast. Will be back fir my next stay in Miami

It was a very good experience. For sure to recommend. The room was clean, the Reception was very professional and a lot of thanks to Antone from the Bar, he was very cool and we have had nice conversations

I spent a few days at the Albion Hotel for my vacation. A definite advantage of the hotel is its location. It's close to the beach, the boardwalk, and Ocean Drive. The rooms are clean, and due to the pool renovations, it's possible to purchase lounge chairs and an umbrella on the beach at a good price. The reception staff is very professional, helpful, and friendly.

Really nice and helpful staff. They kept our luggage even after our check out. You can borrow fresh towels for free for the beach