Hotel Esmeralda

Hotels
9 (7 reviews)
10-50 Carrera 11 , San Gil , co

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Children allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Tour desk
Ironing service
Currency exchange
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Limpieza
Atención
Cons:
Agua caliente

Categories

Cleanliness
9.14
La limpieza del lugar muy buena.
Service
9.11
La atención siempre dispuestos a guiar.
Location
9.15
Standard quality for this hotel tier.
Room Quality
9.1
Standard quality for this hotel tier.
Amenities
8.13
No hay agua caliente aunque es entendible que es un hotel ecológico.
Value for Money
9.09
Standard quality for this hotel tier.
Food and Beverage
9.14
Standard quality for this hotel tier.
Overall Experience
9.11
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 00:51

Property Description

Luxurious Accommodation
Indulge in comfort with stylish rooms equipped with modern amenities like flat-screen TVs and free Wi-Fi.

Convenient Location
Located near popular attractions, Hotel Esmeralda provides easy access to Chicamocha National Park and Chicamocha Water Park.

Exceptional Service
Our dedicated 24-hour front desk ensures a seamless stay for all guests, making your visit memorable.

To book your stay at Hotel Esmeralda, where comfort meets convenience, visit our website or contact our 24-hour front desk.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:30 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 15 years old stay for COP 38,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs COP 12000 per day.

Location

Guest Reviews

9
Based on 7 reviews
Cleanliness: 9.14
Service: 9.11
Location: 9.15
Room Quality: 9.1
Amenities: 8.13
Value for Money: 9.09
Food and Beverage: 9.14
Overall Experience: 9.11
N
Nataly • couple • co
3
Cons:

El ventilador olía muy feo y se notaba que no le habían hecho aseo por mucho tiempo, el baño estaba sucio y además el sistema de la ducha muy malo con un push que hacía muy dicil el tomar el baño.

2026-01-31 • via Nuitee
R
Rivero • solo_traveller • co
10
2026-01-13 • via Nuitee
F
Fernando • family_with_children • co
8
Pros:

Atendido por su propietario, amabilidad,

Cons:

No hay un servivio extra como café y demás

2026-01-02 • via Nuitee
M
Milciades • couple • co
10
2025-11-19 • via Nuitee
D
Diego • couple • co
9
2025-09-08 • via Nuitee
L
Leidy Johanna • couple • co
9
Pros:

La limpieza del lugar muy buena y la atención siempre dispuestos a guiar

Cons:

No hay agua caliente aunque es entendible que es un hotel ecológico

2025-08-18 • via Nuitee
O
Oscar Manuel • solo_traveller • co
9
Pros:

Atencion.

2025-07-01 • via Nuitee