Ambasador Hotel

Hotels
Independent
9.4 (53 reviews)
Trg kralja Milana, Niš, 18000 , Niš , RS

Facilities

Free breakfast
Full-service spa
Fitness facilities
Health or beauty spa nearby
Express check-out
Carport
Free WiFi
24-hour front desk
Terrace
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Good minibar pricing
Cons:
Limited parking
Rude service
Poor room quality
Loud AC

Categories

Cleanliness
8.55
Room updates poorly done, with issues like lights not working.
Service
10
Standard service for hotel rating, but one waiter was rude.
Location
10
Great location, which is a significant advantage.
Room Quality
9.55
Room updated but with issues such as doors and lack of amenities.
Amenities
9.05
Limited toiletries and absence of bathrobes as described.
Value for Money
10
Good minibar pricing suggests positive value perception.
Food and Beverage
8.05
Terrible cocktails and charges for returns negatively impact this score.
Overall Experience
10
Overall experience satisfactory but clouded by several issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 10:39

Property Description

Experience the epitome of luxury at Ambasador Hotel, where elegance meets comfort in the heart of Niš.

Unwind in the Spa
Indulge in a full-service spa featuring rejuvenating massages, a sauna, and a well-equipped fitness center to help you relax and recharge.

Gastronomic Delights
Savor delectable meals at our on-site restaurant or grab a quick snack from the coffee shop. With 24-hour room service and two vibrant bars/lounges, we ensure your culinary desires are met any time of day.

Comfortable Accommodations
Retreat to one of our 69 elegantly designed guestrooms, each featuring indoor private hot tubs, Smart TVs, and complimentary Wi-Fi to keep you connected during your stay.

Don't miss the opportunity to elevate your travel experience at Ambasador Hotel – book your stay today!

Important information:

  • No pets and no service animals are allowed at this property.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: INI

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

9.4
Based on 53 reviews
Cleanliness: 8.55
Service: 10
Location: 10
Room Quality: 9.55
Amenities: 9.05
Value for Money: 10
Food and Beverage: 8.05
Overall Experience: 10
I
Ivana family
6
Pros:

Expected more based on description and price considering that it is in Nis.
Great location. Parking is limited - good luck!
Terrible cocktails ( if you return it they still charge for it). Waiter (for outdoor serving) was rude.
Room updated but poorly done. Doors were not closing well. No bathrobes (as described) and limited toiletries. Half of lights not working ( checked switches by the bed as well).
No rooftop terrace.
Good minibar pricing.
Loud AC.
Teo TVs one remote.

2025-09-25 via Nuitee
B
bülent
10
Pros:

süper

2025-06-16 via Nuitee
L
loretta family_with_children
10
Pros:

The staff went out of their way to make us feel welcome.
The hotel is beautiful. The room we had was truly lovely, an executive suite. Truly worth the extra little amount for the larger room. We lived the shower pressure and could have stayed in it for an hour. The bed was super comfortable.
The parking garage is on the main road with a small blue P sign just before the main square before the pizza place. Easy to miss the first time around as it doesn’t say Ambassador just a P in blue for parking. The staff talked to me on the phone and waited outside for me to make sure I didn’t miss it a 2nd time. Super sweet ladies at check in and check out. Everyone was very helpful. The spa was lovely and I wish I had a couple of free hours to enjoy it rather than a quick walk thru. Enjoy your time in Nis at this hotel!

2025-04-15 via Nuitee
A
Anne Merete
6
Smoking a problem
Pros:

Overall Ok however as non smoker I do not like walking into reception with heavy smell of Smoke from cigarettes.

Missing make up meteor in bathroom

2024-10-16 via Nuitee
T
thomas
10
Pros:

Very helpful caring people at this location

2024-10-04 via Nuitee
J
Jonna
10
Will use it anytime.
Pros:

Ambasador Hotel is a really nice place to stay. Kind and helpfull staff, great room and a fantastic restaurant. Nis is a nice city, and Ambasador is right in the midle. We really enjoyed our short stay.

2024-09-06 via Nuitee
S
Suat family
10
Pros:

Nice, clean hotel with friendly personnel, recommended!

2024-08-23 via Nuitee
V
Vivian
8
Bra hotell i Nis
Pros:

Bodde 1 natt på hotellet. Rommene var veldig romslige og behagelige. Hadde flott utsikt over torget. De ansatte var veldig serviceinnstilte og hjelpsomme. Hotellet kunne ikke hatt mer sentralt beliggenhet.
Hvis jeg skulle pirke på noe, så kunne jeg ha ønsket meg et litt bedre utvalg til frokost. Hadde vært fint med vann på rommet, og litt rart å ta betaling for å bruke kaffemaskinen på rommet. Og skulle ønske at spa avdelingen hadde basseng.
Men alt i alt et bra hotell, som jeg anbefaler.

2024-07-12 via Nuitee
A
Anil family
10
Pros:

Beautiful hotel with paid limited parking. Excellent staff.

2024-06-09 via Nuitee
V
Vucko
8
Pros:

There was no ability to control the AC in my room. The control panel did not work. The internet is too slow, it's useless. $12 per day for parking is ridicules.

2024-05-09 via Nuitee
A
Anne Merete
8
When will hall and restaurant be non-smoking?
Pros:

Good stay but challenged by heavy smoking and rooms cannot have heating regulated individually

2024-02-25 via Nuitee
S
Song Chul
10
Best ond in Nis
Pros:

Friendly staff, Perfect location.
Thank you Ambassador Hotel to make our stay a memorable one.

2023-10-07 via Nuitee
A
Anthony friends
10
Pros:

Très bonne emplacement sur la place centrale. Grande chambre avec belle vu si en étage élève. Seul point négatif : la climatisation trop bruyante

2023-09-22 via Nuitee
P
Paul
10
Excellent stay
Pros:

Great location in centre of city. Clean, friendly and organised.

2023-08-18 via Nuitee
M
Marija
10
Pros:

Awesome hotel and staff

2023-07-14 via Nuitee
R
Ronald family
10
Pros:

Return Guest — 3rd Stay — Excellent

2023-05-12 via Nuitee
M
Mark partner
2
Pros:

I’m not sure how they can get away with a “5 Star” title. This is a high 3-low 4 at best.
The hotel is tall and impressive at first glance, as it towers over downtown Nis. Reception and service is mediocre, offering only basic niceties.
The rooms are very large and beds are comfortable, but the amenities are not up to par.
The lighting is horrible, despite their being several light switches that are unnecessarily complicated to use. There is no lighting in the storage area yet several different lighting options around the bed.
Wifi was hardly useable.
They lack basic amenities such as wine glasses and expected toiletries, only offering the larger pump bottles of generic body wash and shampoo in the shower.
The room is overwhelmingly dark purple, which only makes the lighting issue worse. The room also smelled heavily of cigarette smoke.
The carpet was stained where it meets the glass partition to the shower, as I am sure that years of moisture had made it through that barrier.
Soundproofing is advertised, but we could hear and feel every step taken by the person/people staying in the room above us, as well as the traffic on the busy street below.
The food at breakfast was pretty standard, but there was insufficient seating and service. All of the tables were being used and there were several guests waiting. There appeared to be only one poor employee trying to get dishes and find seating for the guests which resulted in difficulty having dishes replenished.

2022-08-13 via Nuitee
J
Jo
10
Pros:

Locatie super.
Faciliteiten vh hotel zelf heel erg goed.

Parkeren onvoldoende caoaciteit voor formaat hotel.

2022-07-30 via Nuitee
E
erdeniz partner
10
Pros:

Zehr grosse und gut eingerichtete Zimmer..

2022-07-13 via Nuitee
B
Boris
10
Pros:

Best hotel in Serbia

2022-06-14 via Nuitee