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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Heating
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Terrace
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Family rooms
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Garden
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Pets allowed
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Luggage storage
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Express check-in/check-out
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Bar
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Fax/photocopying
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Facilities for disabled guests
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Meeting/banquet facilities
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Hot tub/Jacuzzi
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Sauna
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Breakfast in the room
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Massage services
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Spa/wellness center
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Non-smoking throughout
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Sun terrace
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Kid meals
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Heated pool
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Indoor pool
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Outdoor furniture
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Sun loungers or beach chairs
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Picnic area
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Pet bowls
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Spa/wellness center services
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Steam room
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Beauty Services
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Fitness/spa locker rooms
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Yoga classes
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Pet basket
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Manicure
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Pedicure
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Fitness classes
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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24-hour security
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Delivered food - securely covered
Review Highlights
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Property Description
Luxurious Accommodation and Relaxing Spa
Crabwall Manor & Spa; BW Signature Collection offers elegant rooms and a spa, providing a perfect blend of luxury and relaxation. The historic manor house, dating back to 1660, is conveniently located near Chester city centre and offers free parking for guests.
Gourmet Dining and Wellness Facilities
Indulge in a culinary experience at The Jacob Restaurant with picturesque views and a menu featuring traditional English and world cuisine. For relaxation and fitness, the hotel boasts an 18-metre heated pool, sauna, whirlpool, gym, and aerobics studio.
Pampering Spa Treatments
Unwind at the on-site spa with 5 treatment rooms offering aromatherapy massages and a steam room, ensuring a rejuvenating experience during your stay.
Experience luxury and relaxation at Crabwall Manor & Spa; BW Signature Collection. Book your stay now for an unforgettable getaway.
Please note that events such as weddings are sometimes held at the hotel. Certain areas of the hotel and grounds may not be accessible to guests. Please check with the hotel directly for further information.
Please note that under 16s are not permitted to use the leisure facilities at this time.
Children have access to the pool Monday to Sunday at 9:30-10:30, 12:30-13:30, and 16:30-17:30.
The opening hours for the leisure club are Monday-Friday 6:30 until 22:00 and Saturday-Sunday 07:00 until 20:00.
Afternoon tea is available every day between 12:00 and 16:00. Please note, 24 hours notice is required for this booking, please contact the property directly to book.
'Treatments are available to book on a first come first serve basis, this can be done by contacting the hotel directly. We unfortunately cannot guarantee all guests treatment space, we recommend contacting the hotel in advance of your stay to avoid disappointment'Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Managed by a private host
A deposit may be required at the property.
Location
Guest Reviews
All good, lovely place to stay, and staff was very helpful and would go out of their ways to help.
It was cozy ans amazing atmosphere to be in members of staff was amazing and so welcoming
The room was a lovely big size with a nice big bathroom. Lovely garden view.
The spa facilities were lovely, even at busy times the pool was useable, along with the sauna and steam room.
The bed was nice and comfy,
There was no heating in our room, both in the bathroom and the main bedroom. This would not necessarily of been an issue if visiting in the summer however visiting in October and it had rained all day, and night it would of been nice to have a warm room for the evening.
This was reported to someone at reception who was going to fix to but they never came to sort it.
Also the rooms could of done with some decorating, the area where the tea and coffee is was all chipped and with it being the first thing you see when you walk in the room, it wasn't the best
Dirty tables, bad/no service, very basic food
The location is lovely and the rooms are really spacious. The breakfast was actually quite ok.
We ordered food into the hotel as unable to get room service and there was an issue. The staff were quite helpful with this.
It’s very tired and in need of some renovations. I personally don’t think it’s worth the price I paid. The door between the living room and bedroom, the handle literally pulled out of the door meaning if we had shut the door, we’d have been trapped in. The floor in the hot food section of the breakfast room was very sticky. There didn’t seem to be enough staff on, either at reception or the bar. There was a wedding on that we weren’t informed of prior to check in so parts of the hotel were out of access to us. We tried calling for room service several times and there was no answer. Also called for some toothpaste and there was no answer.
We had a long weekend at crabwall manor and after quite a number of hiccups/ teething problems which the manager was only too happy to resolve for us we enjoyed our stay..breakfast was fresh.quality and varied.the car park up to reception is cobbled which is difficult for disabilities but it adds to the charm of the building
The room was large and comfortable. Lighting was a bit dim so it was difficult to do makeup, but otherwise great.
The only downside was the food, which was awful. Minute steak ciabbata in the evening was very overcooked, but just about edible, but breakfast in the morning was terrible.
We came down just after 8am (so not especially late) to find leathery bacon, hard sausages, a solid lump of scrambled egg and fried eggs that tasted of rancid vegetable oil. The only bread was sliced white and brown and "continental" options were very limited - 3 basic cereals in ugly plastic containers, a watery fruit salad and a few slightly overcooked mini croissants.
Nothing got finished and we left hungry.
Big superior room. Sofa bed could work for families. Comfy bed.
Reception v polite and professional
Didn't use Spa pool but it looked lovely.
Really a wedding venue..lovely grounds. But bar set up for that
Really a wedding venue..lovely grounds. But bar set up for functions so not really comfy for couples and alcohol free options out of stock following a wedding the night before.
Lovely, spacious room, tastefully decorated, spa facilities very good
I booked a superior twin room but it wasn’t twin beds , the jacuzzi was cold and we couldn’t get the radiator on. The food area for breakfast was a bit cramped and the toaster wasn’t great
Nice setting. Food was hot. Pool was a good size. Staff were helpful.
Room could have been cleaner. No lift to 1st floor - had to carry luggage up spiral staircase!
The so
We arrived and waited 15 minutes to find any reception staff to check in
Friendly, comfortable spa
All staff very friendly and helpful
Nice spacious room and bathroom
Pleasant environment, house, grounds, ambience
Basic but tasty breakfast
Plenty of free parking
Food offerings generally, prices high, quality very average. Not for foodies okay for snacking.
Housekeeping a little hit and miss there is a need to get in the nooks and crannies. Behind bedside cabinets. Mouldy sealant in otherwise spotless bathroom.
The spa facilities
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