Best Western Plus Hotel Bern

Hotels
•
Best Western Plus
8.7 (4545 reviews)
Zeughausgasse 9 , Bern , ch
+41 31 329 22 22

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Clean and comfortable rooms
Cons:
Issues with some aspects of service
High price for certain amenities

Categories

Cleanliness
8.65
General sentiment is positive about cleanliness in multiple reviews.
Service
8.95
Staff were described as friendly, though there were occasional unwelcoming encounters.
Location
9.15
Repeatedly highlighted as a strong advantage, with a very central position and easy access.
Room Quality
8.35
Rooms are generally described as comfortable, but some reviews mention issues like poor lighting.
Amenities
8.65
Facilities such as a restaurant and rooftop mentioned positively, but some amenities could be better.
Value for Money
8.55
General feeling is that the price is somewhat high relative to some aspects of the stay.
Food and Beverage
8.45
Breakfast received praise, but there were some mentions of the bar service lacking.
Overall Experience
8.85
Overall sentiment is positive; guests enjoyed their stay with just a few caveats.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 06:30

Property Description

Central Location in Bern
Located just a 5-minute walk from Bern Main Station, Best Western Plus Hotel Bern is nestled in the heart of the Swiss capital, surrounded by iconic landmarks.

Modern Amenities
Experience comfort in our air-conditioned rooms equipped with anti-allergenic bedding, Nespresso coffee machines, and flat-screen TVs. Enjoy a complimentary bottle of water and unwind in the stylishly furnished rooms.

Dining and Entertainment
Indulge in traditional cuisine at Volkshaus 1914 or savor drinks at the Attika Bar or terrace. Immerse yourself in the vibrant culinary scene of Bern without stepping foot outside the hotel.

Ready to experience the charm of Bern? Book your stay at Best Western Plus Hotel Bern now!

Important information:

Please note that on the day of arrival, the booking confirmation is also valid as a public transportation ticket (including transfer from Bern Airport).

Guests can benefit between 5 pm and 9 am of a discount at a nearby public parking "Metro".Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BRN

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
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Guest Reviews

8.7
Based on 4545 reviews
Cleanliness: 8.65
Service: 8.95
Location: 9.15
Room Quality: 8.35
Amenities: 8.65
Value for Money: 8.55
Food and Beverage: 8.45
Overall Experience: 8.85
E
Enrico • couple • it
9
2026-08-16 • via Nuitee
M
Mathias • solo_traveller • de
9
Pros:

Tolles Hotel in zentraler Lage

2026-08-15 • via Nuitee
F
Frederic • solo_traveller • fr
8
Pros:

Hôtel très bien situé

2026-08-15 • via Nuitee
J
Josep • solo_traveller • es
9
2026-08-15 • via Nuitee
K
Krzysztof • family_with_children • pl
9
Pros:

No complaints. Simple, as usual overrated (rather very strong 3 stars than 4), but very OK one.

2026-08-14 • via Nuitee
S
Sayed Adnan • solo_traveller • kw
8
Pros:

the AC was cool in the rooms and the workers there are nice

Cons:

The Bar elevator is the same as the rooms so at night when we want to go to the room there is a crowd of people around the elevator who want to go to the bar

2026-08-14 • via Nuitee
V
Viktor • solo_traveller • de
8
Gutes Hotel in einer sehr guten Lage
Pros:

Lage, Lage, Lage, Personal

Cons:

Preis

2026-08-14 • via Nuitee
X
xinjun • extended_group • gr
10
2026-08-14 • via Nuitee
E
Elaine • family_with_children • gb
10
2026-08-13 • via Nuitee
A
Anna • couple • cz
10
2026-08-13 • via Nuitee
M
Marina • couple • au
9
Pros:

Great location and very helpful staff

2026-08-13 • via Nuitee
L
Loïc • couple • fr
8
Pros:

Central location. Quiet . Comfortable room.

Cons:

Couldn’t access the rooftop during our stay apparently due to high demand during festival in town that night …

2026-08-13 • via Nuitee
J
Jean-claude • couple • fr
9
2026-08-12 • via Nuitee
M
Markus • family_with_children • de
8
Pros:

Perfekte Lage in der Altstadt, alle Sehenswürdigkeiten der Altstadt in einem Radius von 400m um das Hotel.

2026-08-12 • via Nuitee
G
Gilles • couple • fr
8
Hôtel très bien situé à Berne
Pros:

Hôtel très bien situé à Berne.

Cons:

La douche dans la baignoire

2026-08-11 • via Nuitee
H
Henry • solo_traveller • us
10
2026-08-11 • via Nuitee
S
Sonja • couple • ch
9
2026-08-11 • via Nuitee
A
Andrea • couple • ch
9
2026-08-10 • via Nuitee
D
Damien • couple • ch
8
2026-08-10 • via Nuitee
H
herid • solo_traveller • kr
10
Pros:

nice location

Cons:

nothing

2026-08-10 • via Nuitee