Best Western Plus Hotel Bern

Hotels
•
Best Western Plus
8.7 (4430 reviews)
Zeughausgasse 9 , Bern , ch

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Clean and comfortable rooms
Cons:
Issues with some aspects of service
High price for certain amenities

Categories

Cleanliness
8.65
General sentiment is positive about cleanliness in multiple reviews.
Service
8.95
Staff were described as friendly, though there were occasional unwelcoming encounters.
Location
9.15
Repeatedly highlighted as a strong advantage, with a very central position and easy access.
Room Quality
8.35
Rooms are generally described as comfortable, but some reviews mention issues like poor lighting.
Amenities
8.65
Facilities such as a restaurant and rooftop mentioned positively, but some amenities could be better.
Value for Money
8.55
General feeling is that the price is somewhat high relative to some aspects of the stay.
Food and Beverage
8.45
Breakfast received praise, but there were some mentions of the bar service lacking.
Overall Experience
8.85
Overall sentiment is positive; guests enjoyed their stay with just a few caveats.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 06:30

Property Description

Central Location in Bern
Located just a 5-minute walk from Bern Main Station, Best Western Plus Hotel Bern is nestled in the heart of the Swiss capital, surrounded by iconic landmarks.

Modern Amenities
Experience comfort in our air-conditioned rooms equipped with anti-allergenic bedding, Nespresso coffee machines, and flat-screen TVs. Enjoy a complimentary bottle of water and unwind in the stylishly furnished rooms.

Dining and Entertainment
Indulge in traditional cuisine at Volkshaus 1914 or savor drinks at the Attika Bar or terrace. Immerse yourself in the vibrant culinary scene of Bern without stepping foot outside the hotel.

Ready to experience the charm of Bern? Book your stay at Best Western Plus Hotel Bern now!

Important information:

Please note that on the day of arrival, the booking confirmation is also valid as a public transportation ticket (including transfer from Bern Airport).

Guests can benefit between 5 pm and 9 am of a discount at a nearby public parking "Metro".Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BRN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs CHF 24.90 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.7
Based on 4430 reviews
Cleanliness: 8.65
Service: 8.95
Location: 9.15
Room Quality: 8.35
Amenities: 8.65
Value for Money: 8.55
Food and Beverage: 8.45
Overall Experience: 8.85
A
Anil • extended_group • us
10
Pros:

Clean, spacious. Good for family with 2 beds. Shuttle service from airport to hotel is a bonus.

2026-06-20 • via Nuitee
J
JuhaB • solo_traveller • fi
8
Pros:

Location

Cons:

Bathroom setup does not provide privacy

2026-06-19 • via Nuitee
C
Christine • solo_traveller • ch
9
2026-06-18 • via Nuitee
A
Albert • solo_traveller • ch
7
Preis- Leistung ist gut !
Pros:

Die Nähe zur Innenstadt

Cons:

Sehr verwinkelter Zugang ins Nebenhaus
Ein paar Hinweisschilder könnten helfen!

2026-06-18 • via Nuitee
C
Christian • couple • au
10
Incredible location with friendly staff and great room
Pros:

Friendly staff, nice room, AMAZING location

2026-06-18 • via Nuitee
L
Lisa • couple • au
10
The hotel was in a great location and also had a rooftop bar which was a great way to enjoy the hotel but not being conf
Pros:

The hotel was in a great location and also had a rooftop bar which was a great way to enjoy the hotel but not being confined to your room

Cons:

There wasn’t anything I didn’t like

2026-06-18 • via Nuitee
M
Miriam • family_with_children • ch
9
Ideal für die Weiterbildung meiner Tochter, nähe der Schule.
Pros:

Es war alles gut und zufriedenstellend.

Cons:

Die Parkplätze oder Garage haben gefehlt.

2026-06-17 • via Nuitee
A
Aleksandr • solo_traveller • de
10
I would stay here again during my next visit
Pros:

The hotel is within just a few minutes walk from the train station, directly in the old town of Bern, but slightly away from the most crowded streets.

In fact, it looks brand new - as if it opened just yesterday. The room was spacious and crystal-clean, and the rooftop bar was a nice discovery. The wood-style design was also quite lovely.

Cons:

As usual in Switzerland, the breakfast options are very basic for their price.

2026-06-17 • via Nuitee
D
Daniele • couple • br
10
Muito bom!
Pros:

Tudo muito bom! Localização excelente!

2026-06-17 • via Nuitee
D
Daniel • couple • fr
9
Superbe emplacement pour visiter Berne
Pros:

Belle chambre bien aménagée. Très bien placé pour visiter la ville. Réduction pour parking public (cher!).

Cons:

Peu de place pour poser ses affaires dans la salle de bain.

2026-06-17 • via Nuitee
Y
Yulia • solo_traveller • ch
10
J’ai adoré Berne et cet hôtel était parfait pour apprécier la ville
Pros:

Emplacement, accueil, bar rooftop

Cons:

Il faisait un peu trop chaud dans la chambre sous le toit

2026-06-16 • via Nuitee
M
Mark • couple • us
9
Very comfortable hotel with great breakfast on site!
Pros:

Wonderful breakfast buffet. Very comfortable room and bed.

Cons:

Too expensive to stay more than one night.

2026-06-16 • via Nuitee
S
Sandro • solo_traveller • ch
10
2026-06-16 • via Nuitee
I
Iwona • couple • pl
10
Znakomity hotel w najlepszej lokalizacji, brak czajniczka do wody, bardzo profesjonalna obsługa
2026-06-16 • via Nuitee
C
Carloabele • solo_traveller • ar
8
MUY BUENA UBICACION
Pros:

UBICACION EXCELENTE
DESAYUNO COMPLETO
TERRAZA BAR

Cons:

HABITACION PEQUEÑA E INCOMODA
ALGUNAS PERSONAS DE RECEPCION POCO SERVICIALES
2 ascensores para llegar a la habitacion

2026-06-15 • via Nuitee
S
smadar • solo_traveller • il
10
will be back for more !!!
Pros:

best location, great rooms and wonderful staff !!!

2026-06-15 • via Nuitee
Y
Yachun • couple • tw
10
Pros:

整體體驗都很好，早餐有無乳糖牛乳可以選擇
就在老城區，交通及散步十分順利

2026-06-14 • via Nuitee
R
Rachel • solo_traveller • gb
10
Pros:

The location, the breakfast and the rooftop bar

Cons:

Nothing

2026-06-13 • via Nuitee
B
Baris • couple • ch
8
2026-06-13 • via Nuitee
D
Daniel SF • couple • uy
9
Hotel muy confortable ubicado en pleno centro histórico de Berna
Pros:

Ubicado en pleno centro histórico

Cons:

No tengo ob jeciones

2026-06-10 • via Nuitee