Moxy Boston Downtown

Hotels
Moxy Hotels
9 (1869 reviews)
240 Tremont Street , Boston , us

Children allowed
Pets allowed

Facilities

Television in common areas
Front desk (limited hours)
Express check-in
Free wired internet
Snack bar/deli
Self parking (surcharge)
Internet access
Housekeeping on request
Concerts/live shows
Wine release events
See all facilities

Review Highlights

Pros:
Great staff
Clean and comfortable rooms
Cons:
Small room size
Need for more staff during busy times

Categories

Cleanliness
9.08
Cleaners were exceptional, ensuring the room was clean, tidy, & fully stocked with fresh towels / toiletries.
Service
9.55
The staff was very welcoming and pleasant, with particular praise for Harrison's assistance in finding a lost phone.
Location
9.09
Perfect location near Boston Common and theatres, close to the T stations.
Room Quality
8.54
Rooms were clean and comfortable with good views, though they tend to be compact.
Amenities
8.57
Good food and drinks available, and unique features like a sound machine in the room.
Value for Money
9.03
The overall experience and quality justify the pricing for the stay.
Food and Beverage
9.08
Great drinks and food; enjoyable party atmosphere.
Overall Experience
9.05
Fantastic experience overall, especially highlighted by the welcoming staff and great amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:02

Property Description

Modern Comfort and Convenience
Located in the heart of Downtown Boston, Moxy Boston Downtown offers stylish air-conditioned rooms equipped with modern amenities. Guests can enjoy the convenience of free WiFi, a fitness centre, and a trendy bar on-site.

Exceptional Services
Experience top-notch service at this 4-star hotel with a 24-hour front desk and convenient dry cleaning services. Private parking is also available for a hassle-free stay.

Prime Location
Explore Boston with ease as popular attractions like Freedom Trail and Boston Public Garden are just a stone's throw away. With Logan Airport in close proximity, your journey to and from Moxy Boston Downtown is a breeze.

Book now for an unforgettable stay at Moxy Boston Downtown!

Important information:

Moxy Boston Downtown is committed to providing its guests and associates with a smoke-free environment. Smoking tobacco, pipes, vapes, e-cigarettes and marijuana is strictly prohibited within the hotel. By booking through this website, you acknowledge that the hotel has installed smoking detection sensors in its rooms. These sensors enable hotel management to respond to smoking events without disrupting your stay. You hereby agree and consent to the use of such sensor in your room and acknowledge and agree that it is 100% privacy compliant and required by the hotel to ensure a smoke-free stay for all guests. By acknowledging the foregoing, you agree to waive any future claims related to the presence of the sensor in a room you may book. Tampering with the sensor is strictly prohibited.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BOS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs USD 40 per day.

Location

Property Accessibility

Total Disability Score: 81
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Regular, revolving_door
  • Entrance Door Width: 92
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 7
  • Room Max Guests Number: 2
  • Pet Friendly: Yes_impaired
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

9
Based on 1869 reviews
Cleanliness: 9.08
Service: 9.55
Location: 9.09
Room Quality: 8.54
Amenities: 8.57
Value for Money: 9.03
Food and Beverage: 9.08
Overall Experience: 9.05
M
Marc couple gb
9
2026-06-27 via Nuitee
J
Jennifer solo_traveller au
4
Pros:

Great location, good vibes in the hotel

Cons:

Lack of response from hotel staff when trying to sort out booking issues.
- limited response to email or through bookings app
- One week after stay - still no response to bookings.com to confirm double charging to refune me over 1000USD

TV didnt work

2026-06-27 via Nuitee
A
Antoine couple us
10
2026-06-27 via Nuitee
J
Jeffrey solo_traveller us
8
The hotel is not too far from transit. Overall nice place but not spectacular for the high price.
Pros:

I enjoyed the style of the hotel, and it was located near Boston Common and downtown sites. Most staff were friendly and attentive.

Cons:

Staff at the bar/restaurant were nice but very inattentive. I spent so much time there as they almost never checked in and it was hard to get their attention to order or get my check. This is in spite of the number of workers being about the same as the number of guests - it was not busy.
The area was pretty loud at night with sirens and other activity making sleep difficult. A mini fridge would have been nice as well.

2026-06-27 via Nuitee
D
Dror couple il
6
I love the Moxy brand but unfortunately didn’t enjoy this hotel as I expected-especially in that price point. The locati
Pros:

The location is great and also the young vibe, especially during the World Cup events - the hotel is in walking distance with every important location/attraction in Boston. The staff were very kind to help when we needed them. Every morning we got a voucher that helped to eat 1 meal and get couple of water bottles or snacks for the day and it was a nice twist to open the morning with.

Cons:

The rooms were tiny, with 2 suitcases and 2 trolleys we could not get them all open and walk in the room. The room was NOISY, and the air conditioning made it much worse - (as seen in the picture, it’s a known problem). Moreover if you have walking disabilities the uneven/wavy rugs in some of the floors might be a hassle (my family got a room in the same time and a person with walking disabilities had a hard time to navigate in the room - we even asked to take out one of the chairs because of how small the room was).
Every morning when I went to take hot water the water was dirty, but the staff helped to fill my cup from a different source every time I requested.

2026-06-27 via Nuitee
M
Marc couple gb
9
Pros:

Great property - would stay again. Loved the free drink and food vouchers.

Cons:

Some of the gym equipment was broken.

2026-06-27 via Nuitee
R
Raimundo family_with_children cl
9
Muy buen hotel en Downtown Boston
Pros:

Excelente ubicacion, muy buen ambiente

Cons:

Precio elevado

2026-06-26 via Nuitee
M
Matt couple gb
7
England fan in Boston for the World Cup
Pros:

Decent location downtown Boston.
Loads to do inside the hotel, with the bar with tv’s and seating areas. Free drinks upon arrival and bar vouchers for free food and drink great idea!

Cons:

Very expensive for such a small room with no balcony. We paid much less for an Airbnb in Dallas and got a whole apartment with a balcony. No smoking Area so had to go sit over the road on a bench.

2026-06-26 via Nuitee
J
john couple gb
1
2026-06-25 via Nuitee
S
SHIARA couple ve
10
Todo excelente buena ubicación buena habitación
Pros:

Todo excelente

Cons:

Nada

2026-06-25 via Nuitee
S
Stephen solo_traveller gb
10
Pros:

staff were amazing , the also gave me 2 free drinks and gave me 4x$35 vouchers for food/bar. great location within 15 minute to the lively city centre area

2026-06-25 via Nuitee
S
Stephen couple au
8
Great location to join in the World Cup festivities
Pros:

Location

Cons:

The room was a bit bear not homely

2026-06-24 via Nuitee
E
Elishea couple gb
4
Good place to stay but not worth the price we paid one bit.
Pros:

The central location point close to everything

Cons:

However our room was really noisy on the 9th floor and you could hear everything outside and in the building.

2026-06-24 via Nuitee
F
Fridler couple ht
8
2026-06-23 via Nuitee
L
Lauren solo_traveller ie
9
Pros:

Excellent location and friendly staff. Rooms are compact but ideal for exploring very clean

Cons:

Bed was comfy but we needed another blanket which was happily given

2026-06-23 via Nuitee
V
Viv couple ie
4
Proximity to a number of bars was a major issue due to noise
Pros:

Location

Cons:

The property is located near a number of bars. The noise from those bars is extremely loud during the night. Each night we stayed, the noise continued loudly until about 4am. No recognition/apology from the hotel. Also, for the prices they are charging this summer, the general amenities are not worth it, and our room was quite small

2026-06-22 via Nuitee
F
Francisco solo_traveller do
8
2026-06-22 via Nuitee
S
Selbie extended_group gb
8
2026-06-21 via Nuitee
H
Helen couple gb
10
An exciting trip to Boston where we were greeted with love
Pros:

Quirky vibe, great location close to Boston common. Staff were exceptional - so friendly and helpful

Cons:

Rooms are on the small side but we were only in them to sleep so it didn't spoil our stay

2026-06-21 via Nuitee
S
Selbie extended_group gb
8
2026-06-21 via Nuitee