Ayenda 1140 Roma Plaza

Hotels
•
Ayenda Hoteles
8.1 (51 reviews)
Calle 21 No 22- 30 - Centro , Manizales , co

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Children allowed

Facilities

Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Guest room sealed after cleaning
CCTV outside property
Process in place to check health of guests
See all facilities

Review Highlights

Pros:
Spacious room
Excellent location
Friendly staff
Cons:
Noise from street
Cleanliness concerns

Categories

Cleanliness
6.11
Concerns about cleanliness mentioned with cockroaches found in the room.
Service
8.58
Standard quality for this hotel tier, but some mention of poor reception service.
Location
9.12
Excellent location noted, close to everything.
Room Quality
8.07
Room is described as spacious and in good condition.
Amenities
8.1
General amenities are satisfactory, though not detailed.
Value for Money
8.06
Value seems fair for the location and room quality.
Food and Beverage
8.61
No specific mention, assumed standard quality for this tier.
Overall Experience
8.18
Overall experience mixed due to noise, cleanliness issues, but good service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 05:00

Property Description

Modern Comforts
Ayenda 1140 Roma Plaza in Manizales provides modern comforts with flat-screen TVs in every room and free WiFi throughout the property.

Convenient Services
Guests can enjoy the convenience of a 24-hour front desk, ensuring assistance is always available during their stay.

Accessible Location
Situated just 7 km from Santaguida Airport, Ayenda 1140 Roma Plaza offers easy access for travelers arriving or departing from the area.

Book your stay at Ayenda 1140 Roma Plaza now for a delightful and hassle-free experience!

Important information:

When booking 10 rooms or more, different policies and additional supplements may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.1
Based on 51 reviews
Cleanliness: 6.11
Service: 8.58
Location: 9.12
Room Quality: 8.07
Amenities: 8.1
Value for Money: 8.06
Food and Beverage: 8.61
Overall Experience: 8.18
E
Ezequiel • solo_traveller • br
10
Localizaçao e Segurança
Pros:

tudo saiu como esperado.
otima localizaçao,proximo
de praticamente tudo, pois
fica no centro de manizales.

2026-02-13 • via Nuitee
R
Rafael • solo_traveller • co
8
2026-02-09 • via Nuitee
N
Natalia • solo_traveller • co
9
2026-02-09 • via Nuitee
E
Ezequiel • solo_traveller • br
9
LOCALIZAÇÃO E COMODIDADE
Pros:

Ótima localização.
Pessoal atencioso.
Local seguro e confortável.

2026-01-22 • via Nuitee
D
Diana • couple • co
1
Muy mala
Pros:

La

Cons:

Las personas de la recepción mala pésima atención

2026-01-20 • via Nuitee
R
RONALD • solo_traveller • co
9
COMODIDAD
Pros:

habitación super amplia y super comoda

Cons:

por el momento, nada

2026-01-19 • via Nuitee
M
Mayimbe • couple • pa
9
Pros:

Ubicación inigualable principalmente para la Feria

Cons:

La habitación no tenía ventana directa al exterior

2026-01-17 • via Nuitee
V
VEGA CARO • family_with_children • co
9
Comodidad y descanso placentero
Pros:

Buena atención, aseo, comodidad de las camas , ubicación

Cons:

El parqueadero con el que tienen convenio, se aprovecha del precio y por 12 horas de parqueo nos cobro una tarifa exagerada. El hotel debería buscar otro socio o tener otras opciones con otros parqueaderos. Que cobren por día y no por horas

2026-01-13 • via Nuitee
P
Pedro • family_with_children • ca
4
Disappointing Experience From Booking to Payment
Pros:

The only the thing we liked was the location.

Cons:

Unfortunately, the overall experience was very disappointing.
We found hairs on some of the pillows and blankets provided, which immediately raised concerns about cleanliness.
The booking and payment process was extremely clunky. We were required to download the Ayenda app, which I did, but once installed it was completely useless — there were no reservation details or useful information available. Payment was handled through a link they sent. I attempted to pay by credit card, but the payment was rejected with a vague message saying it required further verification. I had to follow up myself to get clarity, only to be told later that the payment had been rejected and that I would need to pay at the hotel.
Upon check out, the hotel only accepted cash or a bank transfer. There was no POS terminal available to pay by credit card, which forced me to use cash I had set aside for other expenses.
While the stay itself was just “okay,” the overall experience was very poor. The staff repeatedly stated that they are “not Ayenda” and that any issues must be handled directly with Ayenda, which I found absurd considering the pillows and branding throughout the hotel clearly display the Ayenda logo.
I would not stay here again and would not recommend this property to others.

2026-01-11 • via Nuitee
L
Lopez • couple • co
8
Confortable
Pros:

La amabilidad del personal

Cons:

Se escucha todo desde la habitacion

2026-01-07 • via Nuitee
L
Laura • solo_traveller • co
7
Agradable y cómodo
Pros:

Cómodo con buena ubicación

Cons:

Las toallas mas grandes y dejar dispensador de jabón y shampoo

2026-01-07 • via Nuitee
C
Cabeza • family_with_children • co
8
2026-01-06 • via Nuitee
W
Wilder • family_with_children • co
8
Pros:

Ubicación

Cons:

Exceso de ruido en las noches, suena una alarma toda la noche.

2026-01-06 • via Nuitee
M
Marcela • couple • co
9
2026-01-04 • via Nuitee
B
Bermudez • couple • co
10
Pros:

La habitación grande y en buen estado, y tenía agua caliente

2025-12-24 • via Nuitee
J
Jorge • couple • co
9
2025-12-14 • via Nuitee
J
Jhon Fredy • family_with_children • co
8
2025-12-03 • via Nuitee
H
Hector • solo_traveller • ec
6
Imposible llevar alimentos
Pros:

Excelente Ubicación, Recepción 24 horas

Cons:

Encontré cucarachas las dos ocasiones en que deje sola la habitación.

2025-12-03 • via Nuitee
M
Maria Carolina • solo_traveller • co
7
2025-11-09 • via Nuitee
H
Hermes • couple • co
9
2025-11-02 • via Nuitee