La Quinta by Wyndham Miami Airport West

Free Parking, close to the airport

Çalışanların tutumu, odaların genişliği ve konforu beğendim.

Tudo

Clean

Si

Had roaches in our room

The rooms are big.

Very lovely La Quinta! Beautiful room on the first floor. nice open lobby area with nice atmosphere, nice decor. Nice outdoor space around outdoor pool. Beds comfy, linens nice. Everything very clean.
Breakfast was scant.

Shuttle to Port of Miami available for $15 pp. You stop at three other hotels on the way and have to sit through a lot of drop offs at the different cruise lines. But bus was clean and comfortable.

I booked my stay through "Park, Sleep, and Cruise" 1 month ahead of time. I had a terrible time reaching front desk to confirm reservation. They do not answer the phone, even when Wyndham reservations tried to reach them. Days, and weeks or trying to confirm. Park, Sleep, and Fly did not confirm my reservation with me or with La Quinta until a few days before check-in, causing a lot of stress. Until then, I wasn't sure I had a reservation or not. I ended up communicating with front desk through texts only. Eventually it all worked out. Overall it was too stressful booking through Park, Sleep, and Fly.

I would recommend this property. Just know you will not (ever) be able to contact the front desk directly. 5 stars for property. 1 star for communication.

Arturo at the front desk was very nice and efficient when checking us in. Shirley was the one person who eventually confirmed my reservation.

Very bad experience with this hotel. On February 10, our flight to Miami was cancelled and we were supposed to arrive 24 hours later. We called the hotel politely and it was no problem. The reservation was to be held. Upon arrival on February 11 (late in the evening), the front desk employee told us that there was no reservation in our name and that there were no rooms available. We had to look for another hotel in the middle of the night. The next morning we went back to the hotel and were told that there definitely was a reservation in our name, and the lady even remembered my phone call. The room was actually available. So, we incurred unjustified costs ($350) for another hotel. We filed a complaint with the hotel, but they are unresponsive. They refer us to Booking.com, which says we should contact the hotel. Of course, the fault lies with the hotel as well. We have had an email exchange, but the hotel is no longer responding. Very inhospitable and completely unfriendly because of this. No more La Quinta for us, and no more Booking.com.
Marinus Weghorst

Limpieza

Pobyt w hotelu La Quinta by Wyndham Miami Airport West był bardzo udany i zdecydowanie mogę go polecić. Jednym z największych atutów obiektu jest jego doskonałe położenie – bliskość lotniska sprawia, że jest to idealny wybór zarówno na krótki postój, jak i na początek lub zakończenie podróży.

Hotel oferuje również bardzo dobre udogodnienia. Dużym plusem jest możliwość korzystania z basenu, który pozwala się zrelaksować po podróży, oraz dobrze wyposażonej siłowni, co docenią osoby aktywne.

Obsługa była miła i pomocna, a sam pokój czysty i komfortowy. Całość sprawia, że pobyt przebiegł w bardzo przyjemnej atmosferze. Z pewnością rozważę ponowny wybór tego hotelu przy kolejnej wizycie w Miami.

Hello…
I want to tell you that the room was in very bad condition and dirty because I found a very long black hair on the bed and another in the bathroom (I have photos). Also, the shower gel dispenser was completely empty, and the phone outlets didn't work. When I went downstairs to ask for help, the staff couldn't assist me; they even offered me sheets to change the bed myself! Therefore, I request a refund for this very unpleasant and dissatisfaction night and a room change for the following night.