Sonder The Hancock

Hotels
40 Hancock Street , Boston , US

Facilities

Free WiFi
Terrace
Concierge service
Wheelchair accessible
Smoke-free property
Housekeeping on request
Change of towels (on request)
Upper floors accessible by stairs only

Review Highlights

Pros:
Great location
Cons:
Cleanliness issues

Categories

Cleanliness
3.5
Guests had multiple complaints about cleanliness, citing dirty tables, unclean silverware, and lack of cleaning supplies.
Service
5
Service feedback was mixed with some guests appreciating the location proximity to Subway and parks, while others had complaints about cleanliness and lack of essentials like sponges and washcloths.
Location
8.5
Guests highly praised the hotel's location, citing its closeness to Subway and parks as a major advantage.
Room Quality
5
Room quality was not specifically mentioned in the provided review.
Amenities
5
Amenities were not specifically mentioned in the provided review.
Value for Money
5
Value for money was not specifically mentioned in the provided review.
Food and Beverage
5
Food and beverage services were not specifically mentioned in the provided review.
Overall Experience
5
No specific overall experience rating was mentioned in the provided review.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-04 15:36

Property Description

Discover a stylish urban retreat at Sonder The Hancock, where modern comfort meets classic Boston charm.

Relax in Comfort
Make yourself at home in one of our 11 uniquely furnished guestrooms that feature fully equipped kitchens, allowing you to enjoy a home-cooked meal during your stay.

Convenience at Your Fingertips
Stay connected with complimentary wireless internet and enjoy personalized service from our virtual front desk and dedicated concierge team, ensuring all your needs are met effortlessly.

Prime Location
Situated in the heart of Beacon Hill, you’re just a short stroll from iconic landmarks like Boston Common and the vibrant Quincy Market, making it easy to explore the rich culture and history of the city.

Book your stay at Sonder The Hancock today and experience the best of Boston!

Important information:

* Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
* This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BOS

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Noise policy

    Noise-free rooms not guaranteed

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

Cleanliness: 3.5
Service: 5
Location: 8.5
Room Quality: 5
Amenities: 5
Value for Money: 5
Food and Beverage: 5
Overall Experience: 5
Z
Zaida young couple pr
8
Beautiful Neighborhood with excellent location and all you need for a short stay at Boston
Pros:

Clean, excellent location, have all supplies needed, safe area. Cozy and comfortable.

Cons:

Lightning, place needs more lights or curtains, if we open windows doors there’s no privacy. Also there’s a lot of flies at the entrance during the day.

2025-07-19 via Nuitee
D
Darcy young couple ca
8
Great location, suited for a young group of people.
Pros:

Great location and walking distance to Boston Common among others.

Cons:

The stairs to our room were quite steep and we were on the third level. The room was fine however; the bedroom was cramped. My wife fell and broke her arm, ending our vacation.

2025-07-11 via Nuitee
I
Ikuko young couple us
2
The worst experience with both Sonder and Booking.com.
Pros:

The location is good.

Cons:

It is the very old building without elevetor. A narrow and winding wooden staircase is dangerous for a woman with heavey suitcases. Low water pressure and clogged basin. Noises from the room above.

2025-07-03 via Nuitee
D
David young couple au
8
Beacon Hill is a great location but don’t stay here if you can’t climb hills or stairs.
Pros:

Beacon Hill is a great location. The apartment was spacious and comfortable.

Cons:

No support staff on site. No instructions about using the laundry (go to Suds and Duds or bring a very large bag of quarters). This didn’t affect us but travelers should be aware that Beacon Hill IS a hill and it’s difficult to approach the property without some climbing. Also, we were on level 3 and as the property is an old building with high ceilings you may need to climb 3 or 4 flights of steep stairs to get to your room.

2025-06-30 via Nuitee
A
Anonymous solo traveller us
10
Exceptional
Pros:

Tastefully furnished and supplied with all the necessities and cookery/cutlery/utensils.

2025-06-17 via Nuitee
S
Sarah young couple au
10
Exceptional
2025-06-11 via Nuitee
A
Anonymous young couple us
9
Very comfortable, easy access, amazing location, and clean!
Pros:

Location!!

Cons:

A little sparse. Barely enough supplies- coffee, towels, etc. but we did have just enough.

2025-06-08 via Nuitee
M
Michael young couple us
7
Good
Pros:

Great location, quiet Street, easy check in

Cons:

For the cost I'd expect things to be less run down (sink faucet entirely loose, shutters that don't quite work completely)

2025-06-01 via Nuitee
T
Teetsel young couple us
10
Exceptional
2025-05-27 via Nuitee
B
Belén young couple se
10
Exceptional
2025-05-26 via Nuitee
G
George
8
George
Pros:

Wonderful. 3 long stair flights a bit of a set back but doable. Must say the shower was awful. Low pressure and clogged shower head. Otherwise very clean and nice.

2025-05-23 via Nuitee
K
Karen review category business travellers us
7
Great place for a well-located stay in a charming and historic neighborhood. Might need to navigate stairs.
Pros:

Location, size, basic amenities, beautiful and quiet neighborhood

Cons:

Climbing stairs

2025-05-22 via Nuitee
A
Andrea young couple gb
9
Superb
2025-05-17 via Nuitee
T
Tracey partner
4
Pros:

This apartment was on the 5th floor with 54 stairs. My husband is disabled and nowhere does this listing say it is a 5 floor walkup.

2025-05-13 via Nuitee
C
Caroline young couple gb
8
Very good
Pros:

Very clean. Excellent location. Well equipped.

Cons:

You need to be fit to get cases to the top floor! Luckily we are.
Shower although lovely and hot rather slow flowing.

2025-05-12 via Nuitee
J
James young couple gb
7
Good
Pros:

Location worked great for us.

Cons:

We had no hot water last few days. When we reported it there was no apology .. just “we will send someone to inspect it”. That is disappointing

2025-04-26 via Nuitee
A
Abigail young couple ie
8
A lovely studio, great location. Perfect for a weekend in Boston.
Pros:

Stylish and good location.

Cons:

Squeaky bed!!!!

2025-04-13 via Nuitee
J
James family with young children us
8
Very good
2025-04-07 via Nuitee
W
W9606OGandreag Solo travel us
8
Good little apartment with some caveats
Pros:

I recently stayed at 40 Hancock for a multi-day sports event at TD Garden and needed a place that was within walking distance of the venue (it is also a quick walk down the hill to Whole Foods). In 2023, I stayed at another Sonder in Boston – the Pierce, in the Fenway area. I loved this staffed and new high-rise luxury building but Fenway was too far this time.

The Hancock is very different as it is a townhouse with no elevator or staff on site. I reserved Unit 2, which is on the ground floor. I had read reviews that said it was difficult to bring luggage to the upper floors, so I made sure to reserve a ground floor studio. To enter the ground level, you need to enter through a small set of steps outside the front entrance. At night there is motion sensor lighting.

There are three units on the ground floor, one faces the street and the other two (including unit 2) face the courtyard in the back, where the garbage bins are located. There are paid laundry machines on the ground floor, which I did not use.
As for the unit itself, it was clean and well equipped. The full-size bed was comfortable although I would not recommend it for 2 people as one side was against the wall. I primarily booked this place to due the kitchenette so I could make breakfast. Sonder provides a full fridge, a stovetop with 2 burners, a microwave and a Bosch dishwasher. A coffee machine, electric tea kettle and toaster were also provided along with cookware, dishes and cutlery. The prep area is small but workable.

The living area had a sofa, some additional seating, a flat screen TV and a small table for eating. I noticed that the chairs looked a bit worn. As another reviewer mentioned, a coffee table would be nice to have in the living area.

My least favorite part of the apartment was the bathroom. Although it was clean, it was very small and had no storage except for some space behind the sink. The shower was tiny and had no shelving. After being spoiled by the amazing bathroom at the Pierce, this fell short. I had to put my toiletries in the sink which was very annoying. On the plus side, there were enough hooks to hang towels, including one on the back of the door.

Although the HVAC was set to 74 degrees, it felt a bit damp and cold, especially in late March. Sonder provided 2 space heaters, and I used both. I plugged in one unit near the foot of the bed and the other was in the bathroom. If they had not provided the space heaters, my experience would be very different. I also made sure to turn them off before leaving for the day!

Another issue was security. Although I felt safe most of the time and the unit is secured with a coded lock, the front door was left open a few times. The front door has a code and should be always locked. This could be addressed with a sign reminding guests to close the door firmly.

Overall, the unit served my purpose but at $300 a night, it was a bit overpriced. I also would not recommend this place for people with mobility issues as the building has no elevator and Hancock Street is on a hill and some of the bricks in the sidewalk are loose. If you can deal with some of the caveats I listed above, it is a good little apartment in Beacon Hill.

2025-04-01 via Tripadvisor
M
Mateu young couple es
9
Superb
2025-03-25 via Nuitee