The Phoenician, a Luxury Collection Resort, Scottsdale

Hotels
•
Luxury Collection
8.8 (176 reviews)
6000 E Camelback Rd, Paradise Valley, Arizona, 85251 , Paradise Valley , US
1-480-941-8200

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Pets allowed

Facilities

Full-service spa
Express check-out
Electric car charging station
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
Clubhouse
24-hour front desk
Terrace
Garden
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Outstanding service from staff
Great food options
Beautiful property and amenities
Cons:
Issues with cleanliness in common areas
Problems with room readiness and view

Categories

Cleanliness
8.18
Some mentions of dirty pool chairs and an AC issue affect cleanliness.
Service
9.15
Numerous positive remarks about the outstanding and sincere service from the staff.
Location
8.99
Great location mentioned but no specific sentiment found.
Room Quality
8.64
Rooms were described as clean and comfortable, but issues with readiness were noted.
Amenities
8.67
Positive feedback on the amenities including the pool and spa services.
Value for Money
8.63
Overall value perception without specific pros or cons mentioned.
Food and Beverage
9.18
Excellent food options with high praise for the dining experiences.
Overall Experience
8.95
Overall positive experiences with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 05:04

Property Description

Spa and Recreational Activities
Indulge in massages and facials at the full-service spa, followed by a refreshing swim in one of the 9 outdoor pools. Golf enthusiasts will love the on-site golf course for a relaxing day out.

Dining and Entertainment
Savor delicious meals at the restaurant, 19th Hole, or enjoy snacks at the coffee shop/cafe. Unwind with a drink at the bar/lounge or poolside bar for a perfect ending to your day.

Business and Event Facilities
With a business center, limo service, and conference space, this hotel is equipped for all your business needs. Plan your next event seamlessly with 40 meeting rooms and a conference center on-site.

Book now to experience luxury and comfort at The Phoenician, a Luxury Collection Resort, Scottsdale.

Important information:

  • 24-hour pool access
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • A car is recommended for transportation to and from this property.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHX

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Transportation

    Car recommended

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

8.8
Based on 176 reviews
Cleanliness: 8.18
Service: 9.15
Location: 8.99
Room Quality: 8.64
Amenities: 8.67
Value for Money: 8.63
Food and Beverage: 9.18
Overall Experience: 8.95
E
Ericka • partner
10
Pros:

Where do I even start?! From the moment we arrived, The Phoenician delivered an unforgettable experience of luxury, ease, and pure indulgence. Every single detail... from the breathtaking views of Camelback Mountain to the impeccably designed rooms... made this birthday getaway feel like a true oasis in the desert.

The property itself is immaculate; modern elegance with a classic touch. The grounds are perfectly maintained, the pools are serene and photo-worthy, and the spa? Absolutely divine. I spent hours unwinding at the rooftop spa pool, and I can honestly say I left floating.

But what really made this stay exceptional was the service. Every staff member we encountered was warm, attentive, and genuinely helpful...from valet to concierge to the poolside attendants. They didn’t just meet expectations, they anticipated our needs. One staff member even gave us spot-on recommendations for local restaurants and lounges that ended up being highlights of our trip.

This hotel understands the meaning of true hospitality. Whether you’re celebrating a special occasion or just in need of a luxurious escape, The Phoenician will wrap you in comfort, class, and a kind of care that’s hard to put into words.

I can't wait to return. Consider this my official love letter to The Phoenician.

2025-10-03 • via Nuitee
A
Amy
10
10 out of 10
Pros:

Seriously, everything is fabulous at this hotel. The rooms are comfortable and clean. The service is great. We ate at four different places on this property and the food was amazing at each of them. So glad we stayed here as we were not disappointed!

2025-09-18 • via Nuitee
M
Megan • partner
10
Pros:

Beautiful grounds, lovely decor in the rooms. Dinig options were geeat. We used the fitness center and enjoyed the spa services. We also played around of golf. All of which were exceptional!

2025-09-17 • via Nuitee
J
Jill
10
Old school charm meets modern expectations
Pros:

This place is fabulous in every way. The spa was top notch. My husband and I each had a facial. The pool area was immaculate and immense. The breakfast was to die for and the cocktails and steakhouse were also very nice. Best part for me as a nature lover was the gorgeous cactus garden. Can’t wait to stay here again.

2025-09-14 • via Nuitee
D
David J • family
10
Pros:

Fantastic resort, fun for families.

2025-09-13 • via Nuitee
K
Keyana
10
Pros:

The Phoenician is very relaxing , clean and the service is excellent, I was solo and felt very safe !

2025-09-12 • via Nuitee
L
LAAVANYA CHAAMUNDI
10
Pros:

Staff is outstanding. Politeness that feels sincere. That’s a rarity nowadays so I am very appreciative of that.

2025-09-07 • via Nuitee
M
Mary • friends
10
Pros:

Amazing pool areas! Great drink and food options and service at the pool was excellent. Staff were very friendly and super helpful. Restaurant was good too. Room was clean and very spacious. Only issue was our room AC was loud & the sheets did not smell so fresh and clean.

2025-09-07 • via Nuitee
L
Latoya • family
8
Pros:

Beautiful property! Spa is absolutely amazing!

2025-09-06 • via Nuitee
M
Max • partner
10
Pros:

Very nice place

2025-09-06 • via Nuitee
S
Stephanie O
10
Pros:

Love the fact that everything is on the grounds so really don’t need to go out for anything.

2025-09-04 • via Nuitee
K
Kevin
10
Pros:

Beautiful property, friendly staff

2025-09-04 • via Nuitee
D
Daniel • partner
10
Pros:

Great location

2025-09-03 • via Nuitee
C
Corinne • family
8
Pros:

Good property but questionable for a 5 diamond rating. Paint was worn, wood was water damaged, screen door was discolored and overall the rooms need a fresh modernization. Pool is nice but still needs the same touch if updating. Pool offerings like complimentary sunscreen was extremely limited, which is surprising for a Luxury Collection property.

2025-09-02 • via Nuitee
T
Tony • family
4
Pros:

it took long to check in , room wasnt ready at 4pm, switched us to a different room which has no pool view and i paid for pool view room , the first room they gave us there was spiders...
early morning non stop gardener blowing which made us wake up early!
overall not a good experience !

2025-09-02 • via Nuitee
C
Crystal • family_with_children
10
Pros:

Family-friendly

2025-09-01 • via Nuitee
T
Tom • family
8
Pros:

Nice pool area

2025-09-01 • via Nuitee
C
Charles M
8
Pros:

Pretty good, especially for families. Golf and tennis were great. Pools are kind of ick.

2025-09-01 • via Nuitee
T
Tracy
10
Pros:

Everything & everyone was perfect! I will be returning

2025-08-28 • via Nuitee
L
LaTorrie
10
Pros:

This place is absolutely gorgeous. Very clean and the staff is very courteous!

2025-08-19 • via Nuitee